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9.0 - 14.0 years

37 - 40 Lacs

Mumbai

Work from Office

About The Role : Job TitleFinancial Risk & Resource Manager, AVP LocationMumbai, India Role Description Deutsche Bank's Corporate Bank (CB) is a market leader in Cash Management, Trade Finance & Lending and Trust & Security Services (TSS). TSS brings together capabilities in Securities Services (SeS) and Trust and Agency Services (TAS); creating a unified business providing custody, clearing, settlement and fund services to global custodians, broker dealers, and prime brokers as well as buy-side firms and other institutional clients through SeS. As well as supporting structures from the simplest to the most complex, covering Asset Backed Securities, CLOs and Managed accounts, Corporate Debt, Escrows, Project Finance, Loan Agency and Depositary Receipts through TAS. The candidate will join an existing team based out of India and London This role forms part of the TSS Financial Risk and Resource Management team, sitting in the TSS business, the team is responsible for Balance Sheet/liquidity/financial risk management, pricing & structuring support and business development. As a key member of the team you will be responsible for monitoring and forecasting balances, ongoing pricing support for new and existing deposits, contributing to the liquidity modelling & front office credit oversight -providing a first line of defense. The successful candidate will also support decision-making and approvals around risks and preparation of key risk documentation and reports. The role will also give opportunity to consult and work with TSS businesses around the globe and face off to stakeholders in Finance, Risk and Treasury What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Monitoring, management and mitigation of financial risks from client exposure in TSS across markets, including, but not limited to - Real time risk management reviewing counterparty credit exposures and investigate/validate any limit breaches. Management of breaches, including escalation and ad hoc limits increase. Review, right sizing and management of TSS CRM limits in close co-ordination with CRM and business colleagues. Advising business / sales on risk questions and queries on new deals, products and policies Overdrafts investigations and reporting Risk oversight over RWA numbers, reasons and steps to optimize the same. Periodic stress testing, client activity review etc. Risk MIS and reporting Review of processes and systems from risk management perspective UAT and simulation testing Oversight of TAS Balance Sheet reporting, financial risk MIS & financial risk controls. Track & manage to limits. Support regular financial risk and resource management MIS and presentations to senior management. Responding to client/ systemic credit events in timely manner and communicating impact / risk assessment and recommendations. Your skills and experience Preferably 7+ years experience in Balance Sheet and risk management in a top tier financial institution either in the Front Office, Risk. Treasury or Finance functions. A good understanding of the changing regulatory environment impacting financial services firms Balance Sheet both from a capital and liquidity perspective. Understanding of custody products/markets preferred Strong analytical skills and the ability to organize and summarize data Strong interpersonal and excellent communication skills (written and verbal) Proficient in the use of advanced Excel, Word and PowerPoint Educated to degree level or equivalent professional qualification. Desired backgroundMBA /Finance / CA/ CFA An eye for detail, identify data discrepancies and exceptional problem-solving skills How well support you

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1.0 - 4.0 years

8 - 12 Lacs

Bengaluru

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About The Role : In Scope of Position based Promotions (INTERNAL only) Job Title- HCM Business Advisory Analyst, NCT Location- Bangalore, India Role Description HCM Business Advisory Analyst supports HR strategies and initiatives across the bank. It is also a key enabler of effective delivery of the banks HR strategy through the provision of expert knowledge and support on HR policies, programmes, processes, people strategy and ensures consistent application of HR best practice. Responsible for Transaction Management role for UK/US region to cover all Employee Life cycle processes for UK/ US region. This role is responsible for managing, processes such as Maternity, Paternity, Flexible working arrangement, Unpaid leave, Personal Information change, Entitlement corrections, Leave of Absence requests, Visa and Passport changes, Job changes , Compensation changes, Working time regulations, Weekly/Monthly reports, Correct/Rescind tasks in Workday and also a wide range of mass uploads (EIB bulk upload) globally for various types of EIBs such as Position change, Job change etc. This role will be a backup for invoicing as well hence need to also know Invoice Payments Processing for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. Working with stakeholders in implementing people agenda initiatives, providing advice to employees and managers, providing guidance on HR policies and processes and overall responsibility for lifecycle measures. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsibility for the processing end to end Employee Life cycle processes and Offboarding Process for MEA Regions. Responsibility and accountability for delivering the HR people strategy in support of the overall business strategy. Partnering with the HR/Stakeholders of Business to ensure sound people decisions are undertaken. Supporting and organizational change and initiatives and work with respective stakeholders Your skills and experience Experience in Offboarding/Exit process and Employee lifecycle , Work day , Service now, Advanced Excel. How well support you

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1.0 - 4.0 years

8 - 12 Lacs

Bengaluru

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About The Role : In Scope of Position based Promotions (INTERNAL only) Job Title- HCM Business Advisory Analyst, NCT Location- Bangalore, India Role Description HCM Business Advisory Analyst supports HR strategies and initiatives across the bank. It is also a key enabler of effective delivery of the banks HR strategy through the provision of expert knowledge and support on HR policies, programmes, processes, people strategy and ensures consistent application of HR best practice. Responsible for Transaction Management role for UK/US region to cover all Employee Life cycle processes for UK/ US region. This role is responsible for managing, processes such as Maternity, Paternity, Flexible working arrangement, Unpaid leave, Personal Information change, Entitlement corrections, Leave of Absence requests, Visa and Passport changes, Job changes , Compensation changes, Working time regulations, Weekly/Monthly reports, Correct/Rescind tasks in Workday and also a wide range of mass uploads (EIB bulk upload) globally for various types of EIBs such as Position change, Job change etc. Working with stakeholders in implementing people agenda initiatives, providing advice to employees and managers, providing guidance on HR policies and processes and overall responsibility for lifecycle measures. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsibility for the processing end to end Employee Life cycle processes and Offboarding Process for MEA Regions. Responsibility and accountability for delivering the HR people strategy in support of the overall business strategy. Partnering with the HR/Stakeholders of Business to ensure sound people decisions are undertaken. Supporting and organizational change and initiatives and work with respective stakeholders Your skills and experience Experience in Offboarding/Exit process and Employee lifecycle , Work day , Service now, Advanced Excel. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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3.0 - 7.0 years

11 - 15 Lacs

Mumbai

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About The Role : Job TitleBusiness Finance Senior Analyst, AS Corporate TitleAssociate LocationMumbai, India Role Description Investment Bank Business and Regulatory/Country Finance What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Support the IB business with regards to the production, validation and reporting and analysis of daily Risk and P&L including attribution Stakeholder managementextensive day-to-day contact with stakeholders and establishing structures, processes and tools to handle, escalate and resolve queries and exercise judgment to resolve issues. Business Solutionsentails the development of existing or new services and manage the delivery of Finance capabilities to stakeholders including new product approvals and implementation, clarify the scope, schedule and budget all activities and deliverables and the value to be generated for the shareholder Validation and Controlensure all information and advice provided by Finance to its stakeholders is complete, consistent and prepared in accordance with the firms policies and guidelines and all relevant regulatory, accounting and control frameworks; e.g. Sarbanes-Oxley (SOx), IFRS. Primary Finance contact for the India GM business heads Validation of GM India's Balance Sheet, P&L and Risk including accounting treatment, reserving and independent price verification (IPV) Support business decision making & assess changes in external environment Partner with business in assessing the impact of the changes in accounting norms, local and global, and ensure a smooth transition. Regulatory Support in line with applicable internal policies and external regulatory, statutory and control frameworks Your skills and experience Investment bank product controller experience Regulatory reporting CA with 5 + years of banking experience Excel, power query, etc How well support you . . . .

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3.0 - 8.0 years

5 - 8 Lacs

Kolkata

Hybrid

Job Objective This is a multifaceted position that requires the individual to oversee, interact and support the global sales and reseller teams, assisting them as needed to facilitate orders and renewals.Role & responsibilities Job Description New Order Bookings : Facilitate the bookings process, including: Reviewing Sales orders for accuracy Order entry Booking order in SAP / D365 and scheduling invoice for release by Finance Requesting the shipment of software and provisioning of SaaS Creating services and training projects in SAP / D365 Third party PO generation , shipment and tracking as needed for third party products Also, candidates should have good knowledge of Renewals , Reporting, Sales Inquiries, and Special Projects. Job Qualifications Necessary Excellent communication skills, including strong written and spoken English Strong organizational skills and facilitation skills Knowledge of SAP or Microsoft Dynamics D365 CRM system is a plus. Ability to multi-task and be a self-starter. Ability to demonstrate exceptional customer service skills by working collaboratively and effectively with internal and external customers in a positive and courteous manner to establish and maintain working relationships. Should be based out of Kolkata

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3.0 - 7.0 years

9 - 14 Lacs

Mumbai

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About The Role : Job TitleRisk Reporting Specialist, AS LocationMumbai, India Role Description CRO safeguards the stability and resilience of our Global Hausbank. The Credit Risk Reporting function is committed to support Enterprise Risk Management (ERM) mission to shape Bank strategy and lead risk management at enterprise level, unconstrained by risk types and geographies, together with ERM's partners in Risk and the Bank. ERM manages the enterprise-level risk management framework so that all risks are identified, owned and controlled Bank-wide; and within the agreed risk appetite and culture. ERM is also the risk controlling function for credit risk/ Credit Risk Management (CRM). As part of the team, you will be responsible for coordinating the delivery of the Banks key credit risk reports which provide a comprehensive overview of the Deutsche Bank credit risk profile. These reports are used by senior managers, including the Chief Risk Officer, to monitor, control and steer our risk appetite as well as to inform internal government bodies such as the Group Risk Committees as well as the Management and Supervisory Boards and external stakeholders about the credit portfolio and its current risk positions. You will also own and coordinate targeted credit risk reviews, ad-hoc analyses as well as projects for senior management stakeholders in ERM and CRM as and when required. Such reviews can be complex in nature and require a significant amount engagement across multiple teams and levels of seniority. Overall, Credit Portfolio Reporting (CPR) as part of Credit Risk Reporting is engaged in a range of key strategic initiatives, in close cooperation with ERM and CRM, aimed at providing further enhanced transparency to risk information and thus supporting risk management action. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Credit Portfolio Reporting (CPR) provides information on Credit Risk in Deutsche Bank for Enterprise Risk Management, Credit Risk Management, Finance, Businesses and external stakeholders. We provide regular internal and external reporting and generate analyses for portfolio deep dives. Our information is based on comprehensive data sets, using state-of-the-art analytical tools with a high degree of automation. You will support the CPR team in the production of flagship reporting including key risk reports for Credit Risk Management. CPR performs the first level analysis of current portfolio development trends in key risk metrics such as Limits, Utilisation, Risk Weighted Assets, Expected Loss and Economic Capital with handover points to other ERM teams. Tasks: Regularly produce portfolio reports ensuring timely delivery and maximum data quality standards Ensure high level of quality in the underlying credit data used in the production of reports and analyses Support development of new reports, redesign of existing reports, implementation of tactical reporting and data aggregation solutions and contribution to strategic IT developments Pro-actively support the identification of portfolio trends and portfolio hotspots leveraging the connectivity within CRM and ERM teams as well as the Risk Identification and Emerging Risk processes and stimulate and contribute to ad-hoc/bespoke portfolio reviews Regularly keep tracking of risk-topics under watch and follow-up with respective peers in CRM and ERM to ensure adequate reporting, monitoring and timely execution of portfolio steering actions Support the operationalization of the Governance/Appetite Framework with a corresponding comprehensive set of monitoring processes and tools Support the preparation of Senior Management presentations for e.g. Rating Agencies, Investors Regulators Your skills and experience Experience in Credit Risk management as Rating/Credit officer and or similar capacity Comfortable in developing and understanding quantitative models Very good knowledge of standard MS office tools (Excel, Powerpoint), furthermore knowledge of data analytic tools desirable (e.g. Python, SAS, SQL) Understanding of the banks risk management policies and processes Highly analytical and organized; experience in project management Very good written and verbal skills given senior audience Fluent written and verbal English language skills, German desired How well support you

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0.0 - 2.0 years

2 - 3 Lacs

Nashik

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Career Club Consultancy and Management Services is looking for MIS Coordinator to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

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0.0 - 2.0 years

1 - 3 Lacs

Nashik

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Career Club Consultancy and Management Services is looking for MIS Executive to join our dynamic team and embark on a rewarding career journey Sound Knowledge & hands on experience on H-look Up, V-Look Up, Pivot Table, Conditional Formatting etc Good in preparing MIS Report Perform data analysis for generating reports on periodic basisProvide strong reporting and analytical information supportKnowledge of various MIS reporting tools

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5.0 - 10.0 years

30 - 35 Lacs

Mumbai

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About The Role : Job TitlePortfolio Risk Analyst, AVP LocationMumbai, India Role Description Deutsche Bank's Corporate Bank (CB) is a market leader in Cash Management, Trade Finance & Lending and Trust & Security Services (TSS). TSS brings together capabilities in Securities Services (SeS) and Trust and Agency Services (TAS); creating a unified business providing custody, clearing, settlement and fund services to global custodians, broker dealers, and prime brokers as well as buy-side firms and other institutional clients through SeS. As well as supporting structures from the simplest to the most complex, covering Asset Backed Securities, CLOs and Managed accounts, Corporate Debt, Escrows, Project Finance, Loan Agency and Depositary Receipts through TAS. The candidate will join an existing team based out of India and London This role forms part of the TSS Financial Risk and Resource Management team, sitting in the TSS business as an independent risk function providing first line of defense with real time transaction credit risk management opportunities. The candidate will be key member of risk team that monitors risk exposures and takes required steps to manage and mitigate the financial risks based on risk metrics and policies. The successful candidate will also support decision-making and approvals around risks and preparation of key risk documentation and reports. The role will also give opportunity to consult and work with TSS businesses and other teams around the globe and provide them risk advise and opinion wherever needed. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Monitoring, management and mitigation of financial risks from client exposure in TSS across markets, including, but not limited to - Real time risk management reviewing counterparty credit exposures and investigate/validate any limit breaches. Management of breaches, including escalation and ad hoc limits increase. Review, right sizing and management of TSS CRM limits in close co-ordination with CRM and business colleagues. Advising business / sales on risk questions and queries on new deals, products and policies Overdrafts investigations and reporting Risk oversight over RWA numbers, reasons and steps to optimize the same. Periodic stress testing, client activity review etc. Risk MIS and reporting Review of processes and systems from risk management perspective UAT and simulation testing Assist in the preparation of presentations/data/analysis as required Responding to client/ systemic credit events in timely manner and communicating impact / risk assessment and recommendations. Your skills and experience Preferably 7+ years experience in an credit/market risk management role in a bank preferably in a transaction banking business Understanding of custody products/markets preferred Strong analytical skills and the ability to organize and summarize data Strong interpersonal and excellent communication skills (written and verbal) Proficient in the use of advanced Excel, Word and PowerPoint Educated to degree level or equivalent professional qualification. Desired backgroundMBA /Finance / CA/ CFA An eye for detail, identify data discrepancies and exceptional problem-solving skills How well support you

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1.0 - 3.0 years

2 - 5 Lacs

Pune

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SFour Media Private Limited is looking for Data Analyst to join our dynamic team and embark on a rewarding career journey Collecting and analyzing large data sets using statistical and data visualization tools Identifying patterns, trends, and correlations in data to inform business decisions Developing and maintaining databases, data systems, and data analytics tools Developing and implementing data analysis processes and methodologies Creating and delivering reports and presentations that clearly communicate data insights to management and other stakeholders Collaborating with other departments, such as marketing and operations, to develop data-driven solutions to business problems Ensuring data accuracy, completeness, and integrity Designing and conducting experiments to test hypotheses and validate assumptions Developing and maintaining predictive models to forecast business outcomes

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2.0 - 6.0 years

10 - 15 Lacs

Bengaluru

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About The Role : In Scope of Position based Promotions (INTERNAL only) Job Title- HCM Business Advisory Analyst, AS Location- Bangalore, India Role Description HCM Business Advisory Analyst supports HR strategies and initiatives across the bank. It is also a key enabler of effective delivery of the banks HR strategy through the provision of expert knowledge and support on HR policies, programmes, processes, people strategy and ensures consistent application of HR best practice. Responsible for the Managing MEA Offboarding such as Voluntary Terminations, Severance calculation Full and Final input, medical insurance cancellation, Visa Cancellation and Saudi employment contract renewals. This role is also responsible in Managing UK Employee life cycle activities such as Personal Information change, Entitlement corrections, Leave of Absence requests such as Maternity/Paternity, Shared parental leaves, Visa and Passport changes, Job changes such as transfers, , Compensation changes, Yearend activity such as updation of Car allowance, Leave allowance, House allowance for Promotion cases, Correct/Rescind tasks in Workday and Governance for MEA regions and also EIB bulk upload load process such as PRF changes, Cost center changes, Manage restrictions, Talent pool globally. Working with stakeholders in implementing people agenda initiatives, providing advice to employees and managers, providing guidance on HR policies and processes and overall responsibility for lifecycle measures. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsibility for the processing end to end Employee Life cycle processes and Offboarding Process for MEA Regions. Responsibility and accountability for delivering the HR people strategy in support of the overall business strategy. Partnering with the HR/Stakeholders of Business to ensure sound people decisions are undertaken. Supporting and organizational change and initiatives and work with respective stakeholders Your skills and experience Experience in Offboarding/Exit process and Employee lifecycle , Work day , Service now, Advanced Excel. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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8.0 - 13.0 years

32 - 37 Lacs

Mumbai

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About The Role : Job TitleLead Business Analyst, AVP Location: Mumbai, India Role Description As a BA you are expected to design and deliver on critical senior management dashboards and analytics using tools such as Tableau, Power BI etc. These management packs should enable management to make timely decisions for their respective businesses and create a sound foundation for the analytics. You will need to collaborate closely with senior business managers, data engineers and stakeholders from other teams to comprehend requirements and translate them into visually pleasing dashboards and reports. You will play a crucial role in analyzing business data and generating valuable insights for other strategic ad hoc exercises. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Collaborate with business user, managers to gather requirements, and comprehend business needs to design optimal solutions. Perform ad hoc data analysis as per business needs to generate reports, visualizations, and presentations helping strategic decision making. You will be responsible for sourcing information from multiple sources, build a robust data pipeline model. To be able work on large and complex data sets to produce useful insights. Perform audit checks ensuring integrity and accuracy across all spectrums before implementing findings. Ensure timely refresh to provide most updated information in dashboards/reports. Identifying opportunities for process improvements and optimization based on data insights. Communicate project status updates and recommendations. Your skills and experience Bachelors degree in computer science, IT, Business Administration or related field Minimum of 5 years of experience in visual reporting development, including hands-on development of analytics dashboards and working with complex data sets Minimum of 3 years of Tableau, power BI or any other BI tool. Excellent Microsoft Office skills including advanced Excel skills . Comprehensive understanding of data visualization best practices Experience with data analysis, modeling, and ETL processes is advantageous. Excellent knowledge of database concepts and extensive hands-on experience working with SQL Strong analytical, quantitative, problem solving and organizational skills. Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines. Excellent communication and writing skills. How well support you

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2.0 - 5.0 years

4 - 9 Lacs

Hyderabad

Remote

POSITION PURPOSE: As an RPA developer, you will be responsible for expediting the automation of business processes and tasks by designing, developing, and deploying robotic process automation (RPA) solutions. You will assume a full-stack role and work with high-level design and development of automated solutions. JOB DESCRIPTION Responsibilities Develop, deploy, and maintain solutions in robotic process automation platforms, primarily Microsoft Power Automate. -Perform technical and functional designs and unit test automation processes. -Provide code reviews to ensure accuracy, speed and quality of automated solutions. -Work with the RPA solutions team to define development standards and practices. -Monitor and manage solutions running in production environment. -Research, analyze and implement leading edge technologies to enhance the stability and performance of robotic process automations. -Create and maintain technical documentation for deployed RPA solutions. -Work collaboratively with team members and stakeholders to ensure successful implementations and adoption of robotic solutions. Primary Skills: - 1. Experience with popular RPA technologies platform such as Microsoft Power Automate and UiPath 2. Under the Various Power Platform suits of products and have worked on them 3. Strong troubleshooting skills for debugging and fixing automation solutions. 4. Strong analytical and problem-solving skills with the ability to think outside the box. 5. Collaborative and team-oriented with excellent communication skills. 6. Experience with Advance Excel, MS-SQL, and XML/JSON a plus. 7. Experience with automation in Dynamics 365/CRM and Power BI is a plus 8. Proficiency in HTML and CSS is a plus Secondary Skills: - 1. MS-SQL, and XML/JSON a plus 2. Dynamics 365/CRM and Power BI is a plus 3. Microsoft Azure 4. Proficiency in HTML and CSS is a plus 5. RPA technologies like Automation Anywhere, Blue Prism is a plus

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5.0 - 10.0 years

11 - 15 Lacs

Bengaluru

Work from Office

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2.0 - 5.0 years

16 - 20 Lacs

Gurugram

Work from Office

About The Role Job Title - GN - SONG - Service - CX - Value Architect - Analyst Management Level :11 - Analyst Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Value Realization Job Summary As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Roles & ResponsibilitiesTranslate strategic objectives into high-impact use cases in the specific area of expertise. Understand clients business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices (when appropriate). Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Collaborate with other value architects, both offshore & onshore, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues. Professional & Technical Skills: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models:Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Additional InformationGood understanding of sales, service & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. About Our Company | AccentureQualification Experience :2-5 years of experience in strategy/value office & consulting roles with P&L exposure Educational Qualification :MBA from a tier 1 institute

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5.0 - 8.0 years

1 - 5 Lacs

Gurugram

Work from Office

About The Role Skill required: Record to Report-Investments - Reinsurance Designation: Record to Report Ops Senior Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits and invest bankingDevelop and deliver solutions to insurance companies that insure underwritten policies with other institutions in order to offset their risk exposure. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Master of Business Administration

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5.0 - 8.0 years

1 - 5 Lacs

Bengaluru

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About The Role Skill required: Record To Report - Fixed Asset Accounting Designation: Record to Report Ops Senior Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Design and implement process and solutions to record and process all aspects of fixed assets accounting. Includes chart of accounts alignment, back office integration, folio management, payment processing, transfer & retirement of assets, physical inventory and Construction In Process (CIP) project accounting. What are we looking for Engage with business partners on all day to day operations/deliverables and bring up potential issuesconcerning compliance and Business reporting requirements. Good Understanding of accounting concepts and Principles. Worked in BPO/Corporate FP&A Work in collaboration/individually with business partners to improve reporting efficiency Understand complex business structure and flow of data (Through understanding of any ERP tool) Ability to understand the requirement from business partner and build report. Support business partner in Forecast and budget cycle including upload of number to tool. Ensure correct JE prepared and posted on time (Standard JE/ad-hoc JE) Handles queries & adhoc request from business partners. Good at stakeholder management, communication skill, Exposure interacting with international client Excellent knowledge of Excel (Knowledge on Power BI is an add) Willing to stretch during peak period Flexible to work in any shift (Not rotational shift)ERP Peoplesoft Roles and Responsibilities: Co-ordination with Team Members and Client TeamBe a SPOC for for all BPO related queriesManage close process Ensure statutory complianceResponsible for teams performance, morale and succession planningManagement reporting, team status meetingsProvide domain expertise in F&A processes Qualification BCom,MCom,Master of Business Administration

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1.0 - 3.0 years

3 - 4 Lacs

Navi Mumbai

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About The Role Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The incumbent should have good knowledge of Cash Application lifecycle and will be responsible for Posting customer payments received via Lockbox, Cash & Wire against open invoicesEnsure timely completion of work allocations related to Cash ApplicationManage the daily operations-related communications, and interactions with internal & client stakeholders both by e-mails and calls as well. He/she must have worked in Cash Applications for international clients, and BPO organizations. Actively participating the client calls and providing required resolution/inputs to leads.Working on the night shift based on business requirements. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationshipMinimum 2.5-3 years of Cash Application experience in Finance & Accounting functionBPO experience will be an added advantage but not mandatoryMinimum Bachelors degree in Finance Accounting or related field Good knowledge of the AR Cash Application process. System & applications.Experience working in SAP Hanna 4 would be preferred and an added advantage.Sound knowledge of MS Excel & word.Having advanced Excel knowledge would be an added advantage.Communication & Interpersonal skillsAbility to interact with customers for daily operational activities with client SMEExcellent communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails.Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing to with AR Cash Application SMEs Roles and Responsibilities: Match payments received from the customers against open invoicesResponsible for downloading bank statements from the bank portal and uploading them in GL for manual GL matchingFollow up with customers and clients for missing remittance adviceReview and respond to customer queries and communicate with customers for further queriesTrain new joiners and work closely with SMEs in the processHelp track the process updates and support SMEs in updating SOPs on regular intervalsRaise accurate and on-time queries and take necessary actions on resolutions receivedAchieve 100% accuracy & productivity for activities in scope.Perform quality checks for the team membersMust possess good communication skills both e-mail and oral Qualification Any Graduation

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5.0 - 8.0 years

1 - 5 Lacs

Noida

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About The Role Skill required: Record To Report - Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipDetail orientation Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom

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7.0 - 11.0 years

3 - 7 Lacs

Bengaluru

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About The Role Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Ensure standard and ad hoc reports are delivered accurately and on time. Work with other functional teams to access / understand data to be analyzed. Coordinate across multiple operations / teams to add reporting insight. Analyze, design, code and test multiple components of application code. Prepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for Collecting, analyzing, and interpreting data from various sources and identifying key performance indicators (KPIs) & metrics. Creating regular and ad-hoc reports, dashboards, and presentations. Developing and maintaining reporting systems and databases and ensuring data accuracy, completeness, and consistency. Build custom data input tools and auto alerts & notifications Identifying and resolving data discrepancies. Validating data prior to use in reports. Collaborating with other teams to understand reporting needs. Communicating complex data in a clear and concise manner. Providing insights and recommendations to stakeholders. Visual Basics Data Analysis Power QueryMinimum 5 year of experience in data management, report and visualization. Proficiency in SQL and advanced Excel functions for data manipulation and reporting. Experience with data visualization tools such as Tableau, Power BI, or similar. Proficiency in Power APPS and Power Automate Keen attention to detail Working experience on project management Working experience on risk and issue management Strong Problem Solving and Decision-Making skills Good stakeholder management, with the ability to properly manage stakeholder expectations and escalations Can work well as part of a team; ability to work well across different levels Able to work independently and with minimal supervision Good communication skills; can communicate across different levels within the organization Ability to identify and resolve data quality issues and other technical problems. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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7.0 - 11.0 years

3 - 7 Lacs

Mumbai

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About The Role Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skillsPrepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for Effective communication and organization skills with Polished, professional presence Client and Stakeholder Management experience. Experience in reporting of contractual metrics and operational KPIs Demonstrate ability to achieve customer satisfaction through a managed service framework. Facilitation skills and Virtual teaming experience Adaptability to change. Effective collaboration skills and experience Adept in working across a heavily matrixed organization. Proficient in MS Office with advance knowledge in excel formulas. Ability to create Nice & User friendly excel / Bi dashboards. Ability to create meaningful presentation through PowerPoint. Knowledge in Power Automate, Power Apps, Powerbi Automation abilities using VBA Macros Good Understanding of processes like (e.g., F&A, Marketing Operations, HR, Procurement and Supply Chain) People / Team Management Roles and Responsibilities: Work on one or more projects. Ensure Daily / Weekly / Monthly Reports are delivered on time with accuracy. Deliver ad hoc reports. Connect with stakeholders to understand the business requirement and deliver the reports accordingly. Should have ability to perform Analysis on historical data and generate insights by finding trends in data to spot any anomaly to the stake holders. Drive Value Adds by automating reports / processes to drive and bring in efficiency. Connect with Stakeholders and drive governance around performance metrics. Individual Contributor or Manage a team dedicated for the assignment and drive performance. Qualification Any Graduation

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5.0 - 8.0 years

1 - 5 Lacs

Bengaluru

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About The Role Skill required: Record To Report - Financial Consolidation & Close Operations Designation: Record to Report Ops Senior Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Implementation of gen. ledger processes including yearend closing, journalizing. Creating and maintaining ledgers, ledger currencies, budgets, and journal entries, design to deliver a financial management solution including a flexible accounting structure, comprehensive journal processing, hierarchical summaries, intuitive inquiry and reporting as well as dynamic allocations and the management of commitments and expenditures also run Interface reports and perform close books of accounts. What are we looking for Engage with business partners on all day to day operations/deliverables and bring up potential issuesconcerning compliance and Business reporting requirements. Good Understanding of accounting concepts and Principles. Worked in BPO/Corporate FP&A Work in collaboration/individually with business partners to improve reporting efficiency Understand complex business structure and flow of data (Through understanding of any ERP tool) Ability to understand the requirement from business partner and build report. Support business partner in Forecast and budget cycle including upload of number to tool. Ensure correct JE prepared and posted on time (Standard JE/ad-hoc JE) Handles queries & adhoc request from business partners. Good at stakeholder management, communication skill, Exposure interacting with international client Excellent knowledge of Excel (Knowledge on Power BI is an add) Willing to stretch during peak period Flexible to work in any shift (Not rotational shiftERP Peoplesoft Roles and Responsibilities: Co-ordination with Team Members and Client TeamBe a SPOC for for all BPO related queriesManage close process Ensure statutory complianceResponsible for teams performance, morale and succession planningManagement reporting, team status meetingsProvide domain expertise in F&A processes Qualification BCom,MCom,Master of Business Administration

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5.0 - 8.0 years

3 - 7 Lacs

Bengaluru

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About The Role Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Ensure standard and ad hoc reports are delivered accurately and on time. Work with other functional teams to access / understand data to be analyzed. Coordinate across multiple operations / teams to add reporting insight. Analyze, design, code and test multiple components of application code. Prepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for Gathering data from multiple sources, cleaning and validating data, and analyzing it using statistical techniques or other methods.Creating reports, dashboards, and visualizations that effectively communicate data insights.Identifying trends and patterns in data, interpreting results, and communicating findings to management and other stakeholders in a clear and concise manner.Working with various departments and stakeholders to understand their reporting needs and ensuring data integrity and accuracy 2+ year of experience in data management, report and visualization. Proficiency in SQL and advanced Excel functions for data manipulation and reporting. Experience with data visualization tools such as Tableau, Power BI, or similar. Proficiency in Power APPS and Power Automate Keen attention to detail Working experience on project management Working experience on risk and issue management Strong Problem Solving and Decision-Making skills Good stakeholder management, with the ability to properly manage stakeholder expectations and escalations Can work well as part of a team; ability to work well across different levels Able to work independently and with minimal supervision Good communication skills; can communicate across different levels within the organization Ability to identify and resolve data quality issues and other technical problems. Visual Basics Data Analytics Power Query Power APPS Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 5.0 years

3 - 7 Lacs

Bengaluru

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About The Role Skill required: Procure to Pay - Master Data Management (MDM) Designation: Procure to Pay Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Reporting Background (Domain Experience)Able to understand and produce SLAs, KPIs & KRIs, Daily, Weekly and Monthly ReportsExpert in MS-Advance Excel (including advanced formulas, pivot tables, etc.), MS-PowerPoint, MS-Wordboosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Architect master data solutions across platforms to consolidate content, synchronize data, provide centralized maintenance of unified data, enable rich product content management and print publishing as well as to synchronize global data ensuring consistency and control of master data elements. What are we looking for 3. Risk Management Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsReporting Background (Domain Experience)Able to understand and produce SLAs, KPIs & KRIs, Daily, Weekly and Monthly ReportsExpert in MS-Advance Excel (including advanced formulas, pivot tables, etc.), MS-PowerPoint, MS-WordBI Tool Exposure and Dashboard creation Experience with at least one Business Intelligence (BI) tool and dashboard creation (e.g., PowerBI, Tableau, or AWS QuickSight).Database knowledge should have good understanding in SQL query and MS-Access Database for data extraction, manipulation, and reportingG-Suit exposure, Advance Excel, and Tableau Qualification Any Graduation

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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad

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About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Content Moderation:Understanding of content moderation guidelines and policies specific to the platform or industry. Familiarity with various types of online content, including text, images, videos, and audio. Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately. Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions. Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in Ms. Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, manage coaching logs. * Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement, using MS Excel or Google sheets. Capability to assess the potential risks associated with various types of content via data analysis Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content. * Decision Making:Skill in making well-informed and consistent content approval or rejection decisions. Roles and Responsibilities: * Assess the quality of analysts on the project * Meet volume and quality targets for all quality assurance audits * Develop and maintain knowledge of client and their business needs processes * Develop and maintain an understanding of client Service Level Agreements and department s key performance requirements * Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on the job and classroom trainings * Participate in Process Calibration sessions with Clients and Cros Vendor * Take accountability for effectively handling escalations * Identify root causes for business related issues and recommend solutions to improve overall client satisfaction * Assist with monitoring and tracking incidents to ensure timely resolution * Deliver individual and group feedback, provide coaching sesions, motivating, and encouraging analysts to improve performance. * Responsible for Quality Audits ensuring service meets the Client and Org Goals and standards of quality. * Need to enforce the defined policy guidelines for al workflows assigned under Content Moderation scope. * Need to ensure timely Quality insights are shared to drive proces improvements * Should ensure timely feedback and individual performance development is tracked and reported * Should work with core Operations Team and drive over all quality standards defined as per the process Qualification Any Graduation

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