Adobe Workfront Systems Specialist

Job Description

Adobe Workfront Systems Specialist supports configuration and enterprise adoption of Workfront platform managing technology workflows and requirements as we'll as supporting process improvements to meet the operational needs of the organization Responsible for building maintaining and updating the Workfront configuration and preferences including setup portfolio program and group management reporting oversight custom forms automation user management and license allocation Experience 3 to 5 years of experience Core experience Proficient with any work management tool Shifts Same as current OCE support team shift To cover UK USCAN timing Roles and Responsibilities 3-5 years of experience in configuring and maintaining any work management tool and its related components Monitoring system performance identifying potential issues and troubleshooting problems Providing technical support to endusers addressing their queries and resolving issues Training users on how to use the work management tool effectively Managing user accounts and permissions Generating reports on system performance and usage Keeping track of system incidents and troubleshooting steps Ensuring compliance with industry standards and regulatory requirements Working with vendors and developers to resolve issues and implement new features Maintaining detailed documentation of system configurations and procedures Skills and Knowledge Strong knowledge of the work management software and its underlying technologies Excellent oral and written communications skills with proven ability to communicate technical information clearly to both technical and nontechnical audiences Ability to work independently and as part of a team Strong organizational skills and ability to manage multiple tasks Proven ability to quickly learn new skills coupled with a keen interest in adopting new tools and technology