Admin Manager

To ensure that proper allocation of work and clear instructions is given to team members. Ensure that all counsellors are maintaining proper lists like Walk-in sheet, Registration Sheet, Admission Sheet and records and are timely updating their follow-up remarks. Check and compile report of all cases of all Counsellor like - No. of walk-ins, No. of leads assigned, No. of Registrations, No. of Drop-outs, No. of Active students (Tuition fees paid), Any pending tasks etc Continuously monitor pending applications and tasks on CRM and ensure that all the details are timely and swiftly updated on CRM. Training of new staff for complete process, checklists and documentation, Universities/colleges requirements etc Ensure that counsellors are providing 2 or more than 2 options to the clients. Ensure proper maintenance and timely updating of Branch MIS. Keep on check for any dropped-out student with respective counsellor and provide a solution to retain the student. Ensure that after sales services are excellent as we'll as make sure all required coordination with client are done smoothly and swiftly. Desired Profile 2-5 yrs. of experience in the same field. Candidate must have a strong knowledge about Canada, Australia, New Zealand & Europe Visa Rules & Regulations Good understanding of Visa application process, documentation requirements etc Result orientated and able to work under pressure to achieve results. Excellent Communication Skills (verbal & written both), pleasing personality & confident, Good keyboard skills, academically bright. An ability to communicate effectively with students and other members of the public of all age groups and social backgrounds. Flexibility over working hours. Encourages input and ideas from others.