Account manager

You will be joining a results-driven digital marketing agency, The Crimson Cape, which focuses on helping brands grow through compelling storytelling, data-backed strategy, and performance-first execution. As an experienced Account Manager, your role will involve taking full ownership of day-to-day operations, leading client communication, managing internal teams, and driving growth for both clients and the agency. Your responsibilities will include: Client & Account Management: - Acting as the primary point of contact for clients across multiple accounts. - Ensuring the timely execution of ongoing campaigns. - Building and maintaining strong client relationships through a consultative approach. - Regularly reviewing campaign performance, providing insights, and aligning on next steps. Content, Copy & Strategy: - Guiding content and copywriting efforts across various platforms. - Reviewing and refining copy for digital channels such as social media, websites, ads, and emails. - Collaborating with creative teams to ensure messaging aligns with brand voice. - Contributing to content strategy and calendar planning. SEO & SEM Oversight: - Coordinating with internal teams on SEO strategies and keyword planning. - Understanding performance metrics and providing advice on Google Ads and Meta Ad strategies. - Identifying content gaps, landing page improvements, and CRO opportunities. Team & Project Management: - Managing internal teams (design, content, performance) to ensure smooth workflows. - Tracking progress, assigning tasks, and maintaining accountability across deliverables. - Resolving roadblocks, managing timelines, and optimizing agency operations. New Brand Partnerships: - Supporting the leadership team in pitching new clients and creating proposals. - Identifying upselling/cross-selling opportunities with existing clients. - Contributing to strategic growth plans and agency visibility efforts. We are seeking a candidate with: - At least 2-5 years of experience in a digital marketing agency environment. - Strong foundation in copywriting, content writing, SEO, SEM, and client servicing. - Proven ability to manage teams and lead multi-functional projects. - Excellent communication and presentation skills. - Highly organized, self-motivated, and comfortable with multitasking. - Strategic thinker with hands-on execution ability. - Understanding of tools like Google Analytics, SEMrush, Asana/ClickUp, and Meta Business Suite. If you are proactive, experienced, and ready to take on a challenging and rewarding role in a dynamic digital marketing agency, we encourage you to apply for the position of Account Manager at The Crimson Cape.,