Academic Counsellor

ESPONSIBILITIES & DUTIES

Understand learners' career aspirations and recommend suitable

programs.

Conduct in-person career counselling sessions, building rapport and

trust with prospects.

• Tailor counseling discussions based on the learners education

background, professional experience, and future career aspirations,

providing program recommendations that are customized, and data

driven.

Close enrolments and achieve revenue targets through effective

follow-ups and counselling.

Manage the complete sales lifecycle for assigned leads, including

initiating contact, conducting product demonstrations, closing sales, and

nurturing post-sales relationships.

Maintain a comprehensive database of lead interactions within the CRM

system, offering continual feedback to the marketing team to enhance

lead quality.

Candidates with a track record of handling high RPU or affluent

customer segments are preferred.

BASIC ELIGIBILITY CRITERIA

Minimum of 2 to 5 years of B2C sales experience,

Prior experience in field sales [Preferred].

• *Minimum graduation or above, with qualifications from relevant

backgrounds preferred:

• For Data/Tech/AI programs: Engineering, Computer Science,

BCA.

• For Management programs: BBA, Management, BSc, BCom &

any other graduation program.

Currently working in the capacity of an individual contributor.

*Note: Graduation is a requirement for the role, but exceptions may be made for

candidates unable to complete their degree due to specific circumstances, provided they

meet all other required criteria.

SKILLS

Excellent written and verbal communication skills, including strong

interpersonal and presentation abilities.2

• Ability to listen effectively, build trust with potential learners, and

approach situations with patience and empathy.

• Ability to persuade learners towards enrolling in courses while ethically

influencing their decisions.

Basic proficiency in MS Office Suite & CRM management

for administrative tasks and reporting requirements.

KEY PERFORMANCE INDICATORS

Number of walk-ins handled and conversion rate.

Daily face to face counselling sessions (average 3–5 sessions/day).

• Achievement of weekly revenue and enrolment targets.
• Timeliness and accuracy of CRM updates and feedback logs