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3.0 - 6.0 years
5 - 9 Lacs
Gurugram
Work from Office
Seeking a highly skilled 5G RAN Protocol Stack Developer with expertise in Layer 3 RRC , EUTRAN , and C programming . The ideal candidate will have a strong background in telecommunications , radio access networks (RAN) , and communication protocols , with hands-on experience in developing and optimizing protocol stacks for 4G/5G networks. Key Responsibilities: Design, develop, and maintain Layer 3 (RRC) components of the 5G RAN protocol stack . Implement features and enhancements in C for real-time embedded systems. Work on EUTRAN and 5G NR protocol layers, ensuring compliance with 3GPP standards. Collaborate with cross-functional teams in software development , system integration , and testing . Analyze and debug protocol stack issues using tools like Wireshark, logs, and trace analyzers. Participate in performance tuning , multi-paradigm programming , and system optimization . Contribute to the full software development life cycle (SDLC) from design to deployment. Required Skills & Qualifications: Bachelors or Masters degree in Electronics & Communication , Computer Science , or related field. 69 years of experience in telecom software development with a focus on 5G/4G RAN . Strong programming skills in C and understanding of multi-threaded systems . In-depth knowledge of: 5G RAN architecture Layer 3 RRC protocols EUTRAN protocol stack Communication protocols and radio networks Experience with real-time operating systems (RTOS) and embedded systems. Familiarity with protocol stack debugging , performance engineering , and telecom standards . Preferred Qualifications: Experience with 3GPP specifications and protocol conformance testing . Knowledge of Layer 2 (MAC/RLC/PDCP) is a plus. Exposure to cloud-native RAN (vRAN/oRAN) architectures.
Posted 2 days ago
3.0 - 6.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Are you excited about working at the forefront of applied research in an industry settingThomson Reuters Labs in Bangalore is seeking scientists with a passion for solving problems using state-of-the-art information retrieval, natural language processing and generative AI. What does Thomson Reuters Labs doWe experiment, we build, we deliver. We support the organization and our customers through applied research in document processing, informational retrieval, and natural language processing. We work closely with product and domain experts to identify compelling solutions at the intersection of user needs and technical feasibility. Our team is responsible for designing the next generation of tax and accounting software for Tax Professionals and Corporates in the US, and across the global markets. We own AI innovation for Thomson Reuters core tax products, including CoCounsel for Tax , Checkpoint Edge , Cloud Audit Suite , SurePrep and ONESOURCE . Were seeking innovators to help expand our Document AI capabilities and impact. At Thomson Reuters Labs, we combine rigorous research with applied development to solve real-world challenges. From enhancing large language model (LLM) reasoning to creating new skills for task-specific applications, we drive impactful solutions for professionals worldwide. About the Role As a Senior Applied Scientist , you will Innovate Develop new skills and capabilities for Document AI, focusing on areas such as document classification, data extraction, and reasoning improvement. Lead research initiatives in LLM benchmarking, grounding, LLM agents, and enhancing the reasoning abilities of large language models. Build & Experiment Design, test, and deploy state-of-the-art models that expand Document AI ability to address complex, real-world tasks. Collaborate Partner with engineering teams, product managers, and stakeholders to translate complex challenges into impactful solutions. Mentor & Lead Guide and support junior researchers, fostering a culture of learning, creativity, and collaboration. Communicate Publish findings at top-tier conferences (e.g., NeurIPS, ACL, EMNLP, SIGIR) and contribute to patents, ensuring our solutions are cutting-edge and competitive. About You Youre a fit for the role of Lead Applied Scientist if your background includes PhD in a relevant discipline or Masters plus a comparable level of experience, 5 + years of hands-on experience building NLP / IR systems / Document Processing Systems for commercial applications, Experience writing production code and ensuring well-managed software delivery, Demonstrable experience translating complex problems into successful AI applications, Professional experience scaling yourself and leading through others, in an applied research setting, Outstanding communication, problem-solving, and analysis skills, Collaborating with Product, Engineering and other business stakeholders in an agile manner to demonstrate value and iterate with customer feedback, Publications at relevant venues such as ACL, EMNLP, NAACL, NeurIPS, ICLR, SIGIR, or KDD. (Preferred) #LI-AD1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 2 days ago
3.0 - 6.0 years
12 - 17 Lacs
Hyderabad
Work from Office
What is the Software Engineer in FTT AI & Digital Transformation group responsible for? The Software Engineer in the FTT AI & Digital Transformation group is responsible for designing, developing, and implementing cutting-edge generative AI tools-based products. These products are tailored for internal use, primarily benefiting sales and distribution teams as well as Operations teams. The engineer will collaborate closely with cross-functional teams to understand user needs, translate these requirements into technical specifications, and ensure that the solutions developed are scalable, efficient, and user-friendly. Moreover, the engineer will be at the forefront of integrating advanced AI methodologies into practical applications, driving innovation and enhancing operational workflows. What are the ongoing responsibilities of the Software Engineer? Development and Implementation: Design, code, test, and deploy AI-based tools and applications using contemporary technologies. Ensure robust, scalable, and maintainable code. Collaboration with Stakeholders: Work closely with sales, distribution, and operations teams to gather requirements, understand challenges, and provide tailored solutions. Act as a bridge between technical and non-technical teams. AI Integration: Integrate generative AI algorithms and models into software products to enhance functionality and user experience. Stay updated with the latest advancements in AI and machine learning. System Maintenance: Maintain and improve existing software systems by identifying and fixing bugs, optimizing performance, and implementing new features based on user feedback. Documentation: Create and maintain comprehensive documentation for all development activities, ensuring that future modifications and maintenance can be conducted efficiently. Quality Assurance: Conduct regular testing and code reviews to ensure high standards of quality and reliability in all software products. Training and Support: Provide training and technical support to end-users, ensuring they can effectively utilize the developed tools. Gather feedback to continuously improve the products. Innovation and Research: Conduct research and feasibility analysis for new technologies and approaches to keep the company's AI tools at the cutting edge. What ideal qualifications, skills & experience would help someone to be successful? Bachelors degree in Computer Science, Software Engineering, or a related field. A masters degree is preferred. Courses or certifications in AI, machine learning, or data science are highly desirable. Work Experience: 3-6 years of experience in software development, with a focus on building AI-based applications. Proficiency in full stack development, or specialization in front-end technologies (React) or backend frameworks (Python, Django). Experience working with cross-functional teams and integrating AI solutions into business processes. Job Level - Individual Contributor Work Shift Timings - 2:00 PM - 11:00 PM IST
Posted 2 days ago
3.0 - 7.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Job Role : Senior Engineer-Quality Domain: Telecom Testing Job Location : Bengaluru only Job Type: Full Time / Work from office Experience : 3 to 7 Years only Ready to join in : Immediate only Required Skills: Mandatory: * 3 to 7 years of experience in the telecom testing domain. * Strong working knowledge of telecom protocols: ITU-T/ANSI SS7, GSM, SCCP, TCAP, MAP, Diameter, SIP, GTP. * Familiarity with attach call flows for 2G, 3G, 4G, VoLTE, and 5G . * Proficiency in programming/scripting languages: Python, Java, Perl, Shell. * Experience with SQL/NoSQL databases such as PostgreSQL and Couchbase. * Good command of complex Unix/Linux commands. * Solid understanding of testing concepts and methodologies. * A passion for testing: ability to identify complex issues, spot requirement/code logic gaps, think creatively, and solve problems effectively. * Good understanding of 3GPP specifications. * Strong experience in API testing (HTTP/HTTP2). * Proficient in protocol generation tools like Spirent, IXIA, EAST. Good to have skills : * Experience or knowledge in Big Data and Kubernetes/Microservices environments. * Familiarity with CI/CD pipelines and tools such as Selenium, Robot Framework , or other open-source tools supporting Java or Python . * Experience with Telesoft/Dialogic stack. Responsibilities * Set up specialized test environments in Linux/Kubernetes environments. * Understand products and release requirements; prepare detailed test plans. * Perform GUI, functional, non-functional, database, regression, performance, and security testing as needed. * Deliver high-quality outputs within project timelines. * Develop automation test suites using Python, Java, or Shell scripting. * Debug test case failures and issues thoroughly. * Report issues using tools like JIRA and manage bugs through to closure. * Take full ownership of assigned tasks and share test results with leads/managers/dev teams. * Support customer support/delivery teams in executing UAT test cases and debugging issues on-site. * Fulfil other responsibilities as assigned by the lead/manager in a timely manner. Only immediate joiners will be preferred.
Posted 3 days ago
9.0 - 12.0 years
6 - 10 Lacs
Bengaluru
Work from Office
About the role: You will be part of an engineering development team that is responsible for the onprem/cloud-based platform development. You will be working on new services/features and managing existing functionalities or you could be the lead of features and will be responsible for design and completion of the feature. Expected to ramp up quickly and become a productive member of the assigned SCRUM/feature team. Responsible for the overall feature design, reviewing the design and code with other members of the team and actively drive the feature development. About You: You have 9-12 years experience of expert programming in a C/Linux environment You are experienced with Embedded development on Linux OS and are hands on with network protocols development. Work experience on Broadcom switch programming, DPDK and Port Module configurations. Expert level C Programming is a must and strong understanding of Algorithms and data-structures You have the ability to work independently and are a Team player with ability to technically lead functional teams. Excellent verbal and written communication skills. You can clearly communicate your needs, goals, and can explain your decisions articulately. You are committed to learning and maintain high software engineering standards.
Posted 3 days ago
3.0 - 4.0 years
15 - 19 Lacs
Hyderabad
Work from Office
Job Area: Interns Group, Interns Group > Interim Engineering Intern - SW Qualcomm Overview: Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in. General Summary: Job Area :Engineering - Software Job Location Hyderabad / Bangalore / Chennai / Noida As a software engineer, you will design, develop Software for Qualcomms mobile chipsets which are based on cutting edge technology. Qualcomm is looking for energetic, creative and self-driven engineer to work in ¢ Multimedia Technologies such as Audio and Video codecs, Image Processing, ¢ Wireless Modem Technologies, such as 4G, WiFi, Bluetooth, Self-Organizing Networks. ¢ Platform Level SW, such as, Linux, Android, Windows, Board Support Packages. ¢ IOT Technologies, for Connected Cameras, Smart Assistants, Drones, Virtual Reality, Augmented Reality. Campus Grads will be working on following areas: Development of real-time embedded software and device drivers Mobile SW development for Windows Mobile, Android or Linux Good understanding of OS concepts, Data structures, etc C/C++ and object oriented design Wireless network standards such as CDMA/GSM/UMTS/LTE Linux/UNIX, Linux Drivers, Linux Kernel Development Protocols such TCP/UDP/IP/SIP/RTP etc Multimedia technologies including Audio, Video, Imaging Excellent analytical and problem solving skills Ability to collaborate and work in teams. Good verbal and written communication skill Opportunities include SW development for Android, Window Mobile based Embedded Platforms Multimedia software stack, firmware and driver Development Wireless Modem and connectivity Software and Firmware Development Communication protocol stack Software Development Kernel, BSP and Device Driver Development Application SW and UI development. SW Architecture for embedded devices based on Android, Windows. Design and development based on Object oriented programming. EducationMasters, BachelorsComputer Science Engineering, Communication Engineering, ECE, Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail myhr.support@qualcomm.com or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 3 days ago
1.0 - 3.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Domain Support Specialist. This role belongs to our Managed Services department. will join. The person will work for Technical Authority RAN Data build under Managed Services as a Domain support specialist. What you will do: Act as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely response to tickets Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Escalation support for Service surveillance and (on-site) service. Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes. Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required Effectively coordinate project with both internal and external groups/resources for project completion. Use problem solving and root cause analysis tools to initiate business process improvement. Assist in and escalate network outage situations Ability to shift workload based on flow of project priorities Engineer to Handle Change Management ticket and implement the solution in NW. Executing Change activities to improve network quality. Provide technical support to field engineers for RAN/TXN issues. Maintain the Data Integrity (reflect the live network Data in data base tools). The skills you bring: 1-3 Years of relevant industry experience with Bachelors degree or higher ((B.E/B.Tech/M.Tech, )in ECE, IT or CS (Full-time). Must Have- Ericsson, Huawei, Samsung & Nokia Vendor Experience in Ericsson RAN (5G/4G/2G) - Integration, troubleshooting, Configuration change management , Service affecting and non-service affecting activities, BO office . Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, value Added services. Previous experience from managing contract delivery (1+ years required) KPI Analysis Language skills: Proficiency in Written / Spoken English Values and behaviors: Ericsson Core Values, Honesty, Integrity Behavioral competences Delivering Results & Meeting Customer Expectations Creating & Innovating Analyzing Applying Expertise & Technology Working with People Relating & Networking What happens once you apply We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Bangalore
Posted 3 days ago
2.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role : Job TitleTrade and Transaction Analyst, AS LocationBangalore, India Role Description The team will be responsible for booking, Amendments, Chasing clients and Executing Brokers for any discrepancies. Monitor and resolving the Queries raised from Settlements/FO Team. Sending Reports to internal Global Relationship Managers for any clarifications. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsible for trade activities including trade bookings, reconciliations, controls, liaising with other DB internal areas, resolving discrepancies and exceptions. Build and maintain good relationship with clients, External brokers, Front Office, Relationship managers and onshore team. Monitor client Credit Utilization and inform product/Risk of any breach. Work within the guidelines and controls set by management to avoid operational risk Ability to make sound judgment and escalate appropriately. Understand business and regulatory requirements and ensure we are aligned with those requirements Your skills and experience Experience Background in financial services industry and knowledge of FX products with at least 2 / 3 years of related experience in a similar role; Forwards, Swaps, Options Product Knowledge preferred. Understanding of DBs systems (e.g. Traiana/TRM, RMS, FXPCA), processes and infrastructure would be advantageous. College degree Excellent organization skills Thoroughness and attention to details Strong written and oral communication skill Strong PC Skills Qualifications: Strong customer focus Ability to identify and prioritize multiple tasks Must feel comfortable working in an international client environment Dedication to servicing a demanding client base Effective communicator How well support you
Posted 3 days ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
JMA makes 5G possible for organizations with the most critical connectivity demands in the world. From its global tech centers, JMA is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare facilities, and the busiest transit centers. 5G is more than another G on your phone it is a generational opportunity to change the way the world operates. Join the industry s fastest growing technology company to shape that future today. We are seeking a highly motivated and experienced NOC Team Lead to oversee daily operations within our Network Operations Center. This role is responsible for leading a team of NOC engineers, analysts and technicians, ensuring optimal network performance, rapid incident resolution, and strong coordination with internal and external stakeholders. Responsibilities: Team Leadership & Supervision: Manage and mentor the NOC team, including scheduling, training and fostering a collaborative work environment. Incident Management: Oversee the identification, escalation, resolution, and documentation of network incidents to ensure minimal downtime and fast recovery. Monitoring and Reporting: Ensure continuous monitoring of RAN and DAS network infrastructure, applications, and services; generate and analyze reports on network performance and incidents Process Improvement: Develop and refine operational procedures, workflows, and response protocols to enhance efficiency and reduce recurring issues Communication & Coordination: Act as a liaison between NOC staff and other departments or vendors to communicate issues, changes, and project statuses effectively Skills & Qualifications: Bachelor s degree in Telecommunications, Engineering, Computer Science, or a related field, or equivalent professional experience. 3+ years of experience in RAN support, network operations, or network troubleshooting within the telecom industry. Experience with RAN equipment (e.g., base stations, controllers, antennas, etc.) and related technologies (2G, 3G, 4G, 5G, LTE). Incident and problem solving, while showing proficiency in triaging and resolving RAN and DAS network-related incidents swiftly and efficiently Knowledge of radio access technologies (LTE, 5G NR, UMTS, etc.) and network protocols. Familiarity with network troubleshooting techniques and tools (e.g., SNMP, log analysis, protocol analyzers). Hands-on experience with radio equipment configuration, optimization, and fault management. Ability to motivate and guide teams in a high-pressure, 24/7 operational environment Ability to analyze trends, logs, and performance metrics to identify areas for improvement. Clear and concise communicator, both verbally and in writing, across technical and non-technical audiences. Work Environment: Flexible working hours and occasional on-call duties may be required. Occasional travel to remote sites may be necessary for on-site troubleshooting, customer meetings or support. Learn more about our current opportunities on our career site! #LI-MT1 At JMA, we don t just accept differences we embrace them. JMA is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristic.
Posted 3 days ago
12.0 - 15.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Engineer, you will implement the configuration management plan as directed by the Configuration Lead. Your typical day will involve assisting in the design of software configuration and customization to align with business process design and application requirements. You will engage with various teams to ensure that the configurations meet the necessary standards and facilitate smooth operations across the organization. Your role will require you to analyze requirements, propose solutions, and collaborate with stakeholders to ensure that the software configurations are effectively implemented and maintained throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training sessions for team members to enhance their understanding of configuration management.- Monitor and evaluate the effectiveness of configuration management processes and suggest improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of software configuration management principles.- Experience with business process design and application requirements analysis.- Ability to work collaboratively in a team environment and manage cross-functional relationships.- Familiarity with project management methodologies and tools. Additional Information:- The candidate should have minimum 12 years of experience in SAP Sales and Distribution (SD).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Engineer, you will implement the configuration management plan as directed by the Configuration Lead. Your typical day will involve assisting in the design of software configuration and customization to align with business process design and application requirements, ensuring that all configurations meet the necessary standards and specifications. You will engage with various teams to facilitate smooth operations and contribute to the overall success of the project. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for team members to enhance their skills and knowledge.- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of software configuration management principles.- Experience with business process design and application requirements.- Ability to customize software solutions to meet specific business needs.- Familiarity with project management methodologies and tools. Additional Information:- The candidate should have minimum 5 years of experience in SAP Sales and Distribution (SD).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : SAP PP Production Planning & Control Discrete Industries Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Engineer, you will implement the configuration management plan as directed by the Configuration Lead. Your typical day will involve assisting in the design of software configuration and customization to align with business process design and application requirements, ensuring that all configurations meet the necessary standards and specifications. You will engage with various teams to facilitate smooth integration and functionality of the software, contributing to the overall success of the project and enhancing operational efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for team members to enhance their understanding of configuration management.- Monitor and evaluate the effectiveness of configuration processes and suggest improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP PP Production Planning & Control Discrete Industries.- Strong understanding of software configuration management principles.- Experience with customization and integration of software applications.- Familiarity with business process design methodologies.- Ability to analyze and troubleshoot configuration issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in SAP PP Production Planning & Control Discrete Industries.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
3.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : Manufacturing Engineering MES Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Engineer, you will implement the configuration management plan as directed by the Configuration Lead. Your typical day will involve collaborating with team members to assist in the design of software configuration and customization, ensuring that the solutions align with business process designs and application requirements. You will engage in discussions to refine processes and contribute to the overall success of the project, while also addressing any challenges that arise during the configuration process. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to ensure alignment on configuration requirements.- Document configuration processes and maintain accurate records for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Manufacturing Engineering MES.- Strong understanding of software configuration management principles.- Experience with customization of software applications to meet specific business needs.- Familiarity with version control systems and their application in software development.- Ability to troubleshoot and resolve configuration-related issues effectively. Additional Information:- The candidate should have minimum 3 years of experience in Manufacturing Engineering MES.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Engineer, you will implement the configuration management plan as directed by the Configuration Lead. Your typical day will involve assisting in the design of software configuration and customization to align with business process design and application requirements, ensuring that all configurations meet the specified standards and contribute to the overall project goals. You will engage with various teams to facilitate smooth integration and functionality of the software solutions being developed, while also addressing any challenges that may arise during the configuration process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for team members to enhance their understanding of configuration management.- Monitor and evaluate the effectiveness of configuration processes and suggest improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of software configuration management principles.- Experience with business process design and application requirements.- Familiarity with customization techniques in SAP environments.- Ability to troubleshoot and resolve configuration-related issues. Additional Information:- The candidate should have minimum 5 years of experience in SAP Sales and Distribution (SD).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
1.0 - 4.0 years
4 - 8 Lacs
Gurugram
Work from Office
Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops Senior Engineer Summary :We are seeking a skilled 5G Core Network Senior Engineer to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination.Roles and Responsibilities:1.Fault Handling & Troubleshooting:Provide Level 2 (L2) support for 5G Core SA network functions in production environment.Nokia EDR Operations & Support, Monitor and maintain the health of Nokia EDR systems. Perform log analysis and troubleshoot issues related to EDR generation, parsing, and delivery.Ensure EDRs are correctly generated for all relevant 5G Core functions (AMF, SMF, UPF, etc.) and interfaces (N4, N6, N11, etc.).Validate EDR formats and schemas against 3GPP and Nokia specifications.NCOM Platform Operations Operate and maintain the Nokia Cloud Operations Manager (NCOM) platform.Manage lifecycle operations of CNFs, VNFs, and network services (NSs) across distributed Kubernetes and OpenStack environments.Analyze alarms from NetAct/Mantaray, or external monitoring tools.Correlate events using Netscout, Mantaray, and PM/CM data.Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues.Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/PCF/CHF restarts, crashes, overload).Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis.Perform root cause analysis (RCA) and implement corrective actions.Handle escalations from Tier-1 support and provide timely resolution.2. Automation & OrchestrationAutomate deployment, scaling, healing, and termination of network functions using NCOM.Develop and maintain Ansible playbooks, Helm charts, and GitOps pipelines (FluxCD, ArgoCD).Integrate NCOM with third-party systems using open APIs and custom plugins.3.Session & Service Investigation:Trace subscriber issues (5G attach, PDU session, QoS).Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM).Correlate user-plane drops, abnormal release, bearer QoS mismatch.Work on Preventive measures with L1 team for health check & backup. 4.Configuration and Change Management:Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation.Maintain detailed documentation of network configurations, incident reports, and operational procedures.Support software upgrades, patch management, and configuration changes.Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs).Audit NRF/PCF/UDM etc configuration & Database.Validate policy rules, slicing parameters, and DNN/APN settings.Support integration of new 5G Core nodes and features into the live network.5.Performance Monitoring:Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization.Proactively detect degrading KPIs trends.6.Security & Access Support:Application support for Nokia EDR and CrowdStrike.Assist with certificate renewal, firewall/NAT issues, and access failures.7.Escalation & Coordination:Escalate unresolved issues to L3 teams, Nokia TAC, OSS/Core engineering.Work with L3 and care team for issue resolution.Ensure compliance with SLAs and contribute to continuous service improvement.8.ReportingGenerate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes:59 years of experience in Telecom industry with hands on experience.Mandatory experience with Nokia 5G Core-SA platform.Handson Experience on Nokia EDR Operations & Support, Monitor and maintain the health of Nokia EDR systems. Perform log analysis and troubleshoot issues related to EDR generation, parsing, and delivery.Experience on NCOM Platform Operations Operate and maintain the Nokia Cloud Operations Manager (NCOM) platformNF deployment and troubleshooting experience on deployment, scaling, healing, and termination of network functions using NCOM.Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues.Hands-on experience with 5GC components:AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, SDL, NEDR, Provisioning and Flowone.In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI.Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based).Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces.Strong analytical and troubleshooting skills.Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana).Knowledge of network protocols and security (TLS, IPsec).Excellent communication and documentation skills. Educational Qualification:BE / BTech15 Years Full Time Education Additional Information:Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes).Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines).Cloud Certifications (AWS)/ Experience on AWS Cloud Qualification 15 years full time education
Posted 3 days ago
1.0 - 4.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops Senior Engineer Summary :We are seeking a skilled 5G Core Senior Network Engineer to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination.Roles and Responsibilities:1.Fault Handling & Troubleshooting:Provide Level 1 (T1) support for 5G Core SA network functions in production environment.Analyze alarms from NetAct/Mantaray, or external monitoring tools.Correlate events using Netscout, Mantaray, and PM/CM data.Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues.Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload).Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis.Perform root cause analysis (RCA) and implement corrective actions.Handle escalations and provide timely resolution.2.Session & Service Investigation:Trace subscriber issues (5G attach, PDU session, QoS).Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM).Correlate user-plane drops, abnormal release, bearer QoS mismatch.Work on Preventive measures with L1 team for health check & backup. 3.Configuration and Change Management:Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation.Maintain detailed documentation of network configurations, incident reports, and operational procedures.Support software upgrades, patch management, and configuration changes.Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs).Audit NRF/PCF/UDM etc configuration & Database.Validate policy rules, slicing parameters, and DNN/APN settings.Support integration of new 5G Core nodes and features into the live network.4.Performance Monitoring:Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization.Proactively detect degrading KPIs trends.5.Security & Access Support:Application support for Nokia EDR and CrowdStrike.Assist with certificate renewal, firewall/NAT issues, and access failures.6.Escalation & Coordination:Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering.Work with L3 and care team for issue resolution.Ensure compliance with SLAs and contribute to continuous service improvement.7.ReportingGenerate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes:59 years of experience in Telecom industry with hands on experience in 5G Core.Mandatory experience with Nokia 5G Core-SA platform.Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues.Hands-on experience with 5GC components:AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone.Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI.Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based).Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces.Strong analytical and troubleshooting skills.Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana).Knowledge of network protocols and security (TLS, IPsec).Excellent communication and documentation skills. Educational Qualification:BE / BTech15 Years Full Time Education Additional Information:Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes).Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines).Cloud Certifications (AWS)/ Experience on AWS Cloud Qualification 15 years full time education
Posted 3 days ago
1.0 - 3.0 years
10 - 11 Lacs
Bengaluru
Work from Office
About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Domain Support Specialist. This role belongs to our Managed Services department. will join. The person will work for Technical Authority RAN Data build under Managed Services as a Domain support specialist. What you will do: Act as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely response to tickets Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Escalation support for Service surveillance and (on-site) service. Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes. Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required Effectively coordinate project with both internal and external groups/resources for project completion. Use problem solving and root cause analysis tools to initiate business process improvement. Assist in and escalate network outage situations Ability to shift workload based on flow of project priorities Engineer to Handle Change Management ticket and implement the solution in NW. Executing Change activities to improve network quality. Provide technical support to field engineers for RAN/TXN issues. Maintain the Data Integrity (reflect the live network Data in data base tools). The skills you bring: 1-3 Years of relevant industry experience with Bachelors degree or higher ((B.E/B.Tech/M.Tech, )in ECE, IT or CS (Full-time). Must Have- Ericsson, Huawei, Samsung & Nokia Vendor Experience in Ericsson RAN (5G/4G/2G) - Integration, troubleshooting, Configuration change management , Service affecting and non-service affecting activities, BO office . Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, value Added services. Previous experience from managing contract delivery (1+ years required) KPI Analysis Language skills: Proficiency in Written / Spoken English Values and behaviors: Ericsson Core Values, Honesty, Integrity Behavioral competences Delivering Results & Meeting Customer Expectations Creating & Innovating Analyzing Applying Expertise & Technology Working with People Relating & Networking What happens once you apply We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Bangalore
Posted 3 days ago
0.0 - 5.0 years
4 - 9 Lacs
Hyderabad
Remote
Understanding of telecom technologies, including 2G, 3G, 4G, and 5G. Experience with telecom testing tools like Spirent Landslide, Keysight IxLoad, and related tools. Proficiency in scripting languages like Python or Perl for test automation. Required Candidate profile Familiarity with network monitoring tools like Grafana and Nagios. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently. Perks and benefits Travel benefits. Paid sick leave. Gratuity.
Posted 3 days ago
10.0 - 12.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About Us Tata Consulting Engineers Limited (TCE) is the largest Indian private sector engineering and project consultancy and an emerging global leader in integrated engineering solutions. With more than 60 years of engineering excellence, TCE has a presence in over 64 countries and over 12000 completed projects, the company operates in 3 core Industry segments -Infrastructure (Water, Environment, Urban Development, Buildings, Manufacturing Facilities, Ports and Harbours, Transportation), Power (Thermal, Hydro, Nuclear, Renewable, Transmission and Distribution) and Resources - Hydrocarbons and Chemicals (Oil, Gas and Refineries, Chemicals, Petrochemicals, Fertilizers, Speciality Chemicals, Pulp and Paper, Cement, Food, Pharmaceuticals and Beverages, Tyre, Glass) as well as Mining and Metallurgy (Mining, Geology, Beneficiation, Steel, Non-ferrous). TCE serves domestic as well as international markets and is known for several first-of-its-kind projects offering Engineering Studies, Design Engineering Services, Project Management Consultancy Services, OPEX and IIOT across all three verticals. A part of Tata Group - India’s most respected group, TCE is a 100 percent subsidiary of Tata Sons Limited Design your Future with us At TCE, you will experience a supportive environment that empowers you to excel, whether you are based in our offices or at a client site. We embrace diversity, equity, and inclusion, fostering a workplace where every individual can thrive by contributing their unique skills and perspectives to deliver exceptional results for our clients. Our comprehensive compensation and benefits packages are designed to meet the diverse needs of our employees and their families, complemented by a robust global well-being program. As a leading global infrastructure firm, we are committed to your growth and success, offering access to cutting-edge technology and impactful projects that offer flexibility and significant professional opportunities. Join us and become part of a global company that values your potential and supports your career development. Purpose & Scope of Position The Project Engineer (PE) will be part of an engineering stream providing engineering services to large and small projects. The PE provides support to the Project Manager (PM) and Engineering Manager (EM) and is responsible for supervising a team of working engineer and designers. The PE provides leadership and assists in the resolution of all technical issues related to the discipline. Experience • 10+ years of experience in relevant design discipline • Experience in engineering and package coordination Qualification • Postgraduate or graduate in an engineering discipline • Registration as a professional engineer with the governing authority (preferable) Key Responsibilities 1. Assist the PM and EM with the delivery of project requirements as they relate to scope, quantities, cost and schedule 2. Prepare Engineering Work Packages (EWPs) in consultation with the Engineering Manager 3. Assist in the compilation and delivery of monthly engineering status reports 4. Participate in and contribute to design reviews 5. Represent the discipline in the project engineering coordination meetings 6. Prepare and/or review project procedures, standard specifications and design criteria 7. Review and evaluate technical work prepared by junior engineers, intermediate engineers, designers, technicians and technologists 8. Ensure relevant technical experts are involved in the design process as required and facilitate the sharing of technical expertise across projects 9. Perform conceptual and detailed engineering design 10. Prepare engineering work (calculations, reports, specifications, evaluations, recommendations etc.) where required 11. Provide and/or coordinate training for resources assigned to the project 12. Work to ensure the implementation of safety in design 13. Ensures measurement of progress on all contracts for reporting and progress claim purposes. 14. Responsible to ensure timely availability of discipline data to other disciplines, and work with fellow PEs and EM on integration of the same and resolution of any issues and challenges 15. Document value additions and best practices and ensure communication of the same to fellow project engineers of other projects and discipline leadership 16. Support technology team/ Project team for development and automation works as required. 17. Ensure compliance to all quality and document management processes within TCE and as agreed with customer. 18. Manage performance data of reportees and provide periodic feedback. 19. Provides resource loading forecast to TL. 20. Keeps records of learning’s during the project and provides inputs to PM during job closure report. 21. Prepare technical specifications/ bid evaluation/ technical recommendation where required 22. Interact with the discipline engineers of customer during entire life cycle of the project and beyond. Competencies
Posted 3 days ago
0.0 - 5.0 years
3 - 8 Lacs
Hyderabad
Remote
Investigate and resolve production issues. Troubleshoot technical issues or questions reported by customers. Perform root cause analysis for production errors. Develop scripts to automatically verify end-to-end operation of integrations. Required Candidate profile Working knowledge of databases and SQL. Willingness to learn Ruby on Rails. Diligence, quality-focused, and analytical skills. Proactive in contributing to organizational success. Perks and benefits Travel benefits. Paid sick leave. Gratuity.
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The Wireless Technical Support / Customer Support / App Support Analyst role based in Mangalore involves providing exceptional technical assistance to customers using wireless-enabled products such as cellular trail cameras, GPS tracking devices, and app-connected outdoor gear. You will be responsible for troubleshooting connectivity issues, assisting with device setup, and guiding customers through technical challenges via phone, email, and live chat. To qualify for this role, you should have a background in BCA, BSc Computers, MSc Computers, or BCOM with computers, along with at least 2 years of experience in technical support, preferably in wireless communications or IoT devices. You should be familiar with LTE, 3G/4G/5G networks, SIM provisioning, wireless configuration, mobile apps (iOS/Android), and remote device diagnostics. Key responsibilities include providing first-level support for wireless products, diagnosing and resolving issues related to wireless connectivity, device syncing, app integration, and firmware updates. You will also assist customers with activation, configuration, and data plan setup, troubleshoot mobile app compatibility, cloud services, and signal strength problems, and document customer interactions and solutions in CRM software. Career progression in this role includes advancement from Junior Analyst to Analyst, Senior Analyst, and Team Manager. Alternative paths may lead to roles such as Quality Analyst, Trainer, WFM Analyst, and other specialized positions. This job profile offers a comprehensive learning experience that combines technical knowledge with customer service, preparing you for a successful career in technical support and beyond. The work environment includes 9-hour shifts with a fixed schedule and 2 days off per week, starting at 6:30 pm and ending at 3:30 am. You will work as part of a dynamic team in a supportive, growth-oriented environment that values collaboration, innovation, and continuous improvement. Continuous learning is encouraged to stay updated with the latest technology trends and product updates to provide the best support possible. Joining this team offers impactful work where you can make a real difference by helping customers solve their technical problems, an innovative environment working with cutting-edge technology, and a supportive team that values your contributions and supports your growth. If you are passionate about technology and enjoy helping others, this role as a Wireless Technical Support / Customer Support / App Support Analyst could be a great fit for you.,
Posted 4 days ago
4.0 - 7.0 years
6 - 10 Lacs
Pune
Work from Office
Responsible for Resolving customer issues related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in IT & IoT domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations. Responsibilities Technical administration and troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation. Maintenance of Standard Operating Procedures and Working Instructions Provide managed service support [3rd line support] for all MVNO platforms. This support is applicable for MVNO platforms built on frontend and backend applications/DBs & APIs. Accountability and management of day-to-day support activities and tickets related to B/OSS services (i.e. Webservers/ Application servers, Databases, Integration services and telco component related failures. Provide technical assistance to team members. Provide expertise in the analysis of major incident root cause and follow up with vendors and other corporate teams as needed. Troubleshoot and identify software bugs, perform root cause analysis on performance issues as needed. Work closely with the Level 2 teams on incidents in the affiliate and provide direct follow-up. Work on improving monitoring solution and implement automation wherever needed. Provide QDFs (Quick Data Fixes) wherever required against incidents to resolve customer issues. Provide support on 24x7 - On-call basis. Coordinate with cross functional teams on escalations, tracking, performance issues, and outages. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain
Posted 6 days ago
7.0 - 10.0 years
7 - 11 Lacs
Pune
Work from Office
Educational Requirements Master Of Engineering,MTech,Bachelor of Engineering,BTech Service Line Engineering Services Responsibilities Join our core R&D Automotive Engineering Team for our marquee Swedish Account- Polestar!Infosys is hiring core Automotive R&D professionals as part of a dedicated Offshore Delivery Center being setup for Sweden’s marquee EV brand ‘Polestar’ at our Electronics City, Bangalore Campus. This is an opportunity to be part of cutting edge automotive software projects, working with passionate global teams tackling real-world Automotive and next-generation Electric Mobility Challenges. If such an opportunity excites you, apply for the job opening below - Android Automotive OS Developer with 7+years’ experience Automotive Domain hands on experience Vehicle Signals and Communication protocol knowledge Google Automotive Services(GAS) working knowledge. Android Automotive Operating System(AAOS) AAOS is an android based infotainment system that is built into the car itself. On AAOS the developer will be building apps that might be used for in car infotainment, or it can be integrated with GAS etc.If you are passionate about cars and cutting edge technologies, committed to delivering high quality software and, someone with strong analytical and problem solving skills, then this is the right job for you! Technical and Professional Requirements: Google Automotive Services (GAS) Car makers who wish to provide Google services such as Maps, Play Store, Assistant, and so on can work directly with Google to support GAS. GAS consists of software built on top of Android Automotive OS for the purpose of delivering such services. Preferred Skills: Domain-Automotive-Engine / Power Train Domain-Automotive-Infotainment System Domain-Automotive-Connected Car Domain-Automotive-Electric Vehicles (EVs)
Posted 1 week ago
0.0 - 1.0 years
2 - 6 Lacs
Noida
Work from Office
We are looking for a IP Recordals Analyst to join our IP Recordals in Noida. This is an amazing opportunity to work on (IP Recordals Projects). The team consists of 26 and is reporting to the Senior Manager. We have a great skill set in Recordal Services and we would love to speak with you if you have skills in IP. About You experience, education, skills, and accomplishments Work experience (0-1 Years) Knowledge, skills, or abilities (Basic Knowledge of MS Office) Education (bachelors degree or equivalent It would be great if you also had . . . What desirable experience would you like them to have Education (Master's degree or PhD) What will you be doing in this role? Run and develop core relationships with customers and key stakeholders to deliver project success. Take ownership for understanding and delivering any customer specific requirements, deadlines, and priority cases. Work with local/international IPOs or responsible authorities directly or through the outside counsels to plan instructions, complete filings, resolve queries and deliver recordal confirmations. Collaborate and coordinate with a variety of internal teams; sales, customer care, IP legal, agent management, finance. Utilize, update and check central Clarivate systems and platforms to deliver recordal projects. Prepare and maintain comprehensive project reports to organize your daily tasks and incoming and outgoing requests. Provide clients and internal stakeholders with regular, accurate project updates and status reports. Maintain financial responsibility of projects to ensure they are within budget, with timely financial closure. About the Team IP Recordals manages the en-bloc update of proprietor details for patents, trademarks and designs at the various worldwide patent and trademark registries. The team consists of 60 people globally and is reporting to the VP IP Services. The teams core process related responsibilities include preparing legal documents, recording Filing and Confirmations, Communicating with Agents and Law Firms, Handling Agent Invoicing and Hard Copy Certificates related to recordal of patents, trademarks, and designs. The team works in great collaboration with the Quality Auditors, IP Operations function heads, learning and development team and operates with a continuous improvement mindset thus striving to deliver better every day for our clients. Hours of Work 5 day working Monday to Friday 9 hours of shift
Posted 1 week ago
10.0 - 14.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - User Experience (UX) Design Designation: User Experience Arch Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationA process of enhancing user satisfaction with a product by improving the usability, accessibility, and pleasure provided in the interaction with the product. Understand the principles of User Experience (UX or UE), including understand perceptions of utility, ease of use, and efficiency. What are we looking for User Interface (UI) DesignUser Experience (UX)3D DesigningCreative DesignUI/UX Design Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
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