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1.0 - 4.0 years
1 - 5 Lacs
New Delhi, Gurugram
Work from Office
A Project Manager will be responsible for overseeing all aspects of project delivery, from planning and implementation to monitoring and evaluation. They ensure projects are completed on time, within budget, and meet stakeholder expectations. This involves managing teams, resources, risks, and communication throughout the project lifecycle. Role & responsibilities --- Project Planning & Implementation: Defining Project Scope: Clearly outlining project goals, objectives, and deliverables. Creating Project Plans: Developing detailed timelines, budgets, and resource allocation plans. Managing Tasks & Milestones: Breaking down projects into manageable tasks and milestones with clear deadlines. Resource Allocation: Assigning tasks to team members and ensuring resources are available and utilized effectively. Team Management & Collaboration: Leading Teams: Motivating and guiding project teams to achieve project goals. Facilitating Communication: Ensuring clear and consistent communication within the team and with stakeholders. Resolving Conflicts: Addressing issues and conflicts that arise within the project. Managing Expectations: Communicating project progress and managing stakeholder expectations. Monitoring & Control: Tracking Progress: Monitoring project progress against planned timelines and budgets. Risk Management: Identifying, assessing, and mitigating potential risks to project success. Budget Management: Tracking project expenses and ensuring they stay within budget. Quality Assurance: Ensuring that project deliverables meet required quality standards. Stakeholder Management: Communication: Keeping stakeholders informed about project status, progress, and any potential issues. Relationship Building: Maintaining strong relationships with stakeholders. Conflict Resolution: Addressing any concerns or issues raised by stakeholders. Other Responsibilities: Documenting Project Information: Maintaining accurate project documentation and records. Using Project Management Tools: Utilizing project management software, such as Zoho Projects, to manage projects efficiently. Continuous Improvement: Identifying areas for improvement in project management processes and practices. Preferred candidate profile --- A graduate degree in computer science or relevant stream Strong project management skills are essential, including: Budget planning and management. Ability to handle multiple projects simultaneously. Experience of Zoho Applications Experience with project management software (e.g., Zoho Projects). Strong communication and interpersonal skills. Understanding of project management principles and methodologies.
Posted 8 hours ago
2.0 - 5.0 years
2 - 4 Lacs
Navi Mumbai
Work from Office
We are looking for a Zoho Systems Executive to support the company-wide implementation and management of the Zoho One ecosystem. This is a hands-on role focused on configuring modules, enabling user adoption, resolving issues, and continuously optimizing system workflows across departments. Key Responsibilities Assist in the end-to-end implementation and management of various Zoho One application including CRM, People, Books, Desk, Expense and other applications used by company Configure custom modules, workflows, blueprints, forms, approvals, and user roles to align with dynamic business processes Create custom reports, dashboards, and automation triggers to support decision-making Conduct basic training and user onboarding across departments Track and troubleshoot system issues , coordinate with Zoho Support for resolution Maintain documentation for key workflows, SOPs, and access structures Preferred Skills & Profile BSc / BCA / BE in IT, Computer Science, or equivalent 2-4 years of hands-on experience with the Zoho ecosystem Zoho CRM implementation experience is a must Familiarity with Deluge scripting , automation logic, preferred Tech-savvy with strong logical thinking, structured execution, and clear documentation skills A process-driven mindset , with a focus on building scalable and user-friendly systems
Posted 3 days ago
7.0 - 10.0 years
9 - 11 Lacs
Bengaluru
Work from Office
Responsibilities: * Lead customer support team using Zoho tools * Ensure timely resolution of escalated issues * Manage call center ops & customer service operations * Foster strong customer relationships through engagement Health insurance Provident fund
Posted 3 weeks ago
5.0 - 10.0 years
8 - 10 Lacs
Gurugram
Work from Office
Job Summary: We are seeking an experienced and skilled Zoho CRM Specialist with 5-6 years of hands-on experience to join our dynamic team. As a Zoho CRM Specialist, you will be responsible for managing, customizing, and optimizing our Zoho CRM to enhance the effectiveness of sales, marketing, and customer service processes. The ideal candidate will possess in-depth technical expertise in Zoho CRM, have experience in system integration, and be able to collaborate with cross-functional teams to improve CRM usage and adoption. Key Responsibilities: Zoho CRM Customization & Configuration: Customize Zoho CRM modules (Leads, Accounts, Contacts, Opportunities, etc.) based on business requirements. Create custom fields, layouts, and reports to ensure efficient CRM usage. Develop automated workflows, process management rules, and email alerts to improve business processes. Data Management & Integration: Import, export, and manage data within Zoho CRM, ensuring data quality and consistency. Integrate Zoho CRM with other third-party applications and tools, including marketing, finance, and ERP systems. Set up and maintain Zoho CRM integrations with email, calendar, and other business systems. User Training & Support: Provide end-user support to resolve CRM-related issues and queries. Train sales, marketing, and customer service teams on Zoho CRM best practices and new features. Create and maintain user manuals, training materials, and FAQs. Reporting & Analytics: Build and manage custom reports and dashboards to track sales performance, lead conversion, and customer engagement. Analyze CRM data to provide insights and recommendations for business growth and improvement. System Optimization & Maintenance: Continuously monitor and optimize CRM system performance to improve user experience and data accuracy. Conduct system updates, troubleshoot errors, and ensure data backup procedures are in place. Work with internal teams to define and implement new CRM features and improvements. Project Management: Work closely with the project management team to implement Zoho CRM-related projects on time and within budget. Ensure smooth rollouts of new Zoho CRM versions, updates, and features. Requirements Bachelors degree in business administration, IT, or a related field (or equivalent experience). 5-6 years of hands-on experience working with Zoho CRM or similar CRM platforms. Strong experience in Zoho CRM customization, configuration, automation, and integration. In-depth understanding of sales, marketing, and customer service processes. Experience with Zoho Analytics, Zoho Reports, and other Zoho products is highly preferred. Proficiency in data management, report creation, and data visualization. Knowledge of CRM-related integrations (API, webhooks, third-party tools, etc.). Ability to handle multiple projects simultaneously while meeting deadlines. Strong communication and interpersonal skills with the ability to collaborate with cross-functional teams. Certifications in Zoho CRM or Zoho Creator (optional but preferred). Desired Skills: Strong problem-solving and troubleshooting skills. Familiarity with workflow automation and business process optimization. Experience with data migration and CRM system implementation.
Posted 4 weeks ago
2 - 5 years
1 - 1 Lacs
Nagpur
Remote
generating sales, collecting payments, identifying and onboarding new customers and providing valuable market feedback. The role involves regular field visits to promote products, build strong customer relationships, and meet sales targets. Required Candidate profile communication skill, problem solving customer, relation manager ,target oriented ,time management , field mobility , tech savvy
Posted 1 month ago
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