Job Summary: We are seeking a proactive and organized Service Coordinator to oversee service operations within our System Integration (SI) Division, focusing on Telecom, CCTV, and Biometric systems. The ideal candidate will coordinate field service activities, ensure timely service delivery, maintain customer satisfaction, and provide administrative and operational support to the service team. Key Responsibilities: Service Coordination: Schedule and assign service technicians for installation, maintenance, and troubleshooting tasks. Track service calls, complaints, and resolutions to ensure timely closure. Maintain detailed service records and update CRM systems or service logs. Customer Interaction: Serve as a primary point of contact for customer service requests and complaints. Follow up with customers to confirm satisfaction and gather feedback. Team Support: Coordinate with technical teams for spares, tools, and documentation. Ensure technicians have clear work orders and necessary support before site visits. Logistics & Documentation: Maintain inventory of spare parts, consumables, and service tools. Prepare service reports, invoices, and related documents for internal and client use. Compliance & Standards: Ensure service operations comply with company policies and industry standards. Monitor adherence to safety protocols and proper usage of equipment. Key Skills & Qualifications: Bachelor's degree or diploma in Electronics, IT, or related field (preferred). Minimum 2–3 years experience in service coordination or related role in Telecom, CCTV, or Biometric systems. Strong communication, problem-solving, and organizational skills. Familiarity with CRM software and MS Office Suite. Ability to multitask, prioritize, and manage time effectively. Preferred Traits: Customer-oriented mindset. Ability to handle field-level challenges and provide quick resolutions. Understanding of technical aspects of telecom, CCTV, and biometric devices. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 2 years (Required) Work Location: In person

Job Summary: We are seeking a proactive and organized Service Coordinator to oversee service operations within our System Integration (SI) Division, focusing on Telecom, CCTV, and Biometric systems. The ideal candidate will coordinate field service activities, ensure timely service delivery, maintain customer satisfaction, and provide administrative and operational support to the service team. Key Responsibilities: Service Coordination: Schedule and assign service technicians for installation, maintenance, and troubleshooting tasks. Track service calls, complaints, and resolutions to ensure timely closure. Maintain detailed service records and update CRM systems or service logs. Customer Interaction: Serve as a primary point of contact for customer service requests and complaints. Follow up with customers to confirm satisfaction and gather feedback. Team Support: Coordinate with technical teams for spares, tools, and documentation. Ensure technicians have clear work orders and necessary support before site visits. Logistics & Documentation: Maintain inventory of spare parts, consumables, and service tools. Prepare service reports, invoices, and related documents for internal and client use. Compliance & Standards: Ensure service operations comply with company policies and industry standards. Monitor adherence to safety protocols and proper usage of equipment. Key Skills & Qualifications: Bachelor's degree or diploma in Electronics, IT, or related field (preferred). Minimum 2–3 years experience in service coordination or related role in Telecom, CCTV, or Biometric systems. Strong communication, problem-solving, and organizational skills. Familiarity with CRM software and MS Office Suite. Ability to multitask, prioritize, and manage time effectively. Preferred Traits: Customer-oriented mindset. Ability to handle field-level challenges and provide quick resolutions. Understanding of technical aspects of telecom, CCTV, and biometric devices. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 2 years (Required) Work Location: In person

We are seeking a highly motivated and detail-oriented Junior Production Engineer to join our telecommunications team. The successful candidate will assist in the production, testing, and maintenance of telecommunications equipment and systems, ensuring high-quality and efficient operations. This role offers a great opportunity for growth and development in the telecommunications field. Assist in the assembly and testing of telecommunications equipment. Monitor production processes to ensure they are operating efficiently and effectively. Troubleshoot and resolve production issues under the guidance of senior engineers. Conduct routine inspections and testing of products to ensure compliance with quality standards. Document and report any deviations or defects in the production process. Suggest and implement improvements to production processes to enhance efficiency and quality. Participate in continuous improvement initiatives and contribute ideas to optimize production workflows. Support the maintenance and repair of telecommunications equipment and infrastructure. Perform routine maintenance checks and assist in resolving equipment malfunctions. Work closely with senior engineers, production teams, and other departments to coordinate production activities. Communicate effectively with team members and management to provide updates and report issues. Job Type: Full-time Pay: ₹14,000.00 - ₹17,000.00 per month Benefits: Leave encashment Provident Fund Work Location: In person