64 Xenserver Jobs

We are looking for Shopify developers who are comfortable programming on the Shopify platform. They should have development experience, in-depth understanding, and distinct perspectives of all things to specialize in all the Shopify projects. The chosen candidate should be able to create a bespoke development using the existing Shopify templates. Besides that, they must also know how to convert mock-ups and specifications into complete functional solutions. Candidate must also know how to update and modify the existing websites to enhance the UX/UI design or add new features. They must also know how to test and develop 3rd-party Shopify apps and customize and create Shopify accounts. Job Requirements Make knowledgeable and engaging Shopify store Must have hands-on experience in developing multiple Shopify store. Make bespoke themes and change all the pre-existing templates according to the predefined company guidelines. Should be a professional in all areas of the E-commerce platform. Work with the UI and UX design teams to make an inventive, strong, and unique user experience. Ensure smooth connection with the Shopify Apps, Marketing Tools, and Platform APIs. Must debug and test out the websites regularly to enhance the performance. Offer coordination and technical support to protect the company against failure. Increase the conversion rates by optimizing websites. Essential Skills and Qualifications Bachelors degree in Computer Science, Information Technology, or any other similar field. Must have maintenance, launch, and shop construction expertise and also have a general understanding of the admin system. Expert in JavaScript, DOM, CSS3 and HTML5 Has previous experience in Storefront API and working with custom theme. Has working knowledge in liquid templating and theming system of Shopify. Previous experience in debugging or implementing 3rd-party Shopify applications and making unique solutions when its required. Must carry expertise and knowledge with jQuery, current frameworks of JavaScript Must carry working knowledge of Shopify properties or objects, Meta fields, and AJAX API. Must possess debugging and testing abilities utilizing browser console and various other tools. Must have the ability to provide proactive feedback and interact effectively. Working knowledge in 3rd-party APIs and services along with Shopify plugins. Previous experience in creating responsive and unique layouts for mobile devices, tablets, and desktop. Soft Skills required Self-motivated, result-oriented, with a focus on achieving goals Creativity Initiative & Risk taker Attention to details Strong problem-solving Adaptable to change and comfortable in a dynamic environment Intuitive and proactive in identifying opportunities for improvement What You Get! Top-Tier Clients to Engage With Opportunity to work with Offshore clients Top Notch IT Infrastructure 5 Days work culture Medical Insurance Free hand to experiment and explore Great & friendly working environment.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Citrix Admin. Experience5-8 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Tools Development-Software Engineering. Experience3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Tools Development-Software Engineering. Experience5-8 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: IT Operations Management. Experience3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Oracle Database Admin. Experience3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Linux Admin. Experience3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support. Experience3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: WebLogic Admin. Experience3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience5-8 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Experience and skills 2-3 years experiencein a computer related support or and IT operationalenvironment. A recognised third levelqualification in a computer relateddiscipline. One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows7/8/10); Goodwritten and communication skills inEnglish. Experience with documentation and improving SOPs and other processdocuments. Good customer focus, and excellent time-keeping is a key requirement of therole. Good interpersonal skills, with a focus on listening and questioningskills. Goodproblem-solvingabilities and ability to work under own initiative; Maintain adequate knowledge of operating systems and application software in use inApex. Familiarity with or a willingness to learn the fundamental principles of ITIL ServiceManagement. Experience with configuring and supporting any version of Windows Desktop (7, 8,10); Experience in virtual desktop environment desirable, particularly CITRIX XenDesktop/XenApp,Azure,AWS. Experience with configuring andsupporting Microsoft Office 2013/2016 and/or Office365. GoodExperienceinactivedirectory,UserManagement. Customer support experiencein Global Service Deskoncall. Some basis experience with supporting physical networking is desirable but notessential. Experiencewith TicketTool,Fresh Service , Service Now (SNOW). 24/7 Work. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ SENIOR SOFTWARE SYSTEMS DESIGNER THE ROLE: We are looking for an experienced, hands-on software development engineer who will work with highly experienced engineers in one of the fastest growing and leading computing technologies for the high-performance CPU/GPU. The Telco Networking SW stack development engineer will be responsible for designing and implementing data plane libraries and networking device drivers especially optimized on the AMD EPYC platform. As a SW development engineer, your responsibilities would be network driver/library design, development, unit testing, design documentation, contributing to open-source project upstream, and performance analysis of software applications including developing software applications for external customers. THE PERSON: As a Telco Network SW Stack Development Engineer, you will be responsible for designing and implementing data plane libraries and networking device drivers, especially optimized on the AMD EPYC platform. In this role, your expertise will be necessary to design, develop, and test network drivers/libraries, contribute to open-source projects, and analyze software application performance. As a member of the team, taking initiative to contribute to project goals and collaborate effectively is expected. KEY RESPONSIBILITIES: Drive technical innovation to improve AMD’s capabilities across product development and validation, including software tools and script development, technical and procedural methodology enhancement, and various internal and cross-functional initiatives. Design and coding C/C++ language on Linux Environment. Design Reference SW stack for Telco virtual SW such as 4G/5G/Packet Core/vRouter/vFirewall/Load Balancer, Data plane implementation using DPDK fastpath or FD.io(VPP). Open-source project upstream contribution for networking application and solution. Developing complex packet processing algorithms and design scalable software architectures that run in virtualized environments while meeting real-time requirements of next generation networks. Network virtualization/container technologies (KVM, libvirt, XenServer, VMware, K8s, Docker) and virtualization acceleration technologies in DPDK, OVS-DPDK, SR-IOV, QUIC, vCDN, vCMTS, etc. Lead collaborative approaches with multiple teams. Mentor others to achieve integrated projects. PREFERRED EXPERIENCE: Programming/scripting skills (e.g., C/C++, Perl, Ruby, Python). L1-L7 Networking protocols, packet processing on multi-core processors and other network applications such as user plane function, micro-service network function implementation, DPI, load-balancer, firewall, NMS, NFV/SDN, and Datacenter networking. Experience with network related open source projects including DPDK, Anuket, FD.io(VPP), FlexRAN, Overlay networks, Contrail vswitch, ONAP, OpenDaylight, OPNFV, etc. Experience with RTOS, preferably RT Linux, Kubernetes, containers, and cloud native architectures. Experience developing Linux device drivers, multi-threaded programming experience or similar real-time embedded applications. x86 CPU core, cache and memory management optimization experience. Detailed oriented; ability to multitask through planning/organizing. Excellent Communication and Presentation skills. ACADEMIC CREDENTIALS: Bachelors or master’s degree in electrical or computer engineering. Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process. Show more Show less

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Senior C++ Software Developer to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment. The Virtualization Backup Team is responsible for integrating Acronis' flagship product, Acronis Backup, with various virtualization platforms to enable seamless backup and restore operations for virtual machines and hypervisor hosts. As part of the Virtualization Backup Team, you will tackle a variety of challenging tasks, including: Gaining in-depth knowledge of VMware ESXi, Hyper-V, Virtuozzo, and other hypervisors to address platform-specific issues. Developing a deep understanding of file system management and parsing (FAT, NTFS, Ext, XFS, ReFS). Analyzing OS boot sequences to ensure cross-platform bootability for virtual machines during backup and restore. Performing integrations with major cloud and virtualization platforms, including Azure, Google Cloud, Oracle Cloud, Amazon Web Services, and XenServer. What You'll Do Develop Acronis product integrations with new virtualization platforms and implement additional virtualization-related features. Troubleshoot and resolve identified issues to ensure seamless performance. Conduct code reviews, implement unit tests, debug, and integrate code efficiently. What You Bring (experience & Qualifications) 4+ years of relevant experience in developing, deploying, monitoring, and debugging highly scalable applications using C++. Proficiency in at least one platform (Windows, Linux) and related development technologies with hands-on experience. Strong understanding of advanced programming concepts, including multi-threading, OS internals, networking, TCP/IP protocols, and IPC mechanisms. Experience with debugging tools such as Xcode, LLDB, GDB, and WinDbg, as well as reverse engineering techniques. Solid system administration skills across Windows, Linux, networks, and file systems. Strong troubleshooting and problem-solving abilities. Knowledge of Python and Golang is a plus. Please submit your CV and application in English Who We Are Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. Show more Show less

Summary about Organization A career in our Advisory Acceleration Center is the natural extension of PwC’s leading global delivery capabilities. The team consists of highly skilled resources that can assist in the areas of helping clients transform their business by adopting technology using bespoke strategy, operating model, processes, and planning. You will be at the forefront of helping organizations adopt innovative technology solutions that optimize business processes or enable scalable technology. Our team helps organizations transform their IT infrastructure, modernize applications and data management to help shape the future of business. An essential and strategic part of Advisory's multi-sourced, multi-geography Global Delivery Model, the Acceleration Centers are a dynamic, rapidly growing component of our business. The teams out of these Centers have achieved remarkable results in process quality and delivery capability, resulting in a loyal customer base and a reputation for excellence. Job Description & Summary PwC’s Hybrid Cloud & Technical Resilience capability helps clients transform their business with innovative technology solutions. It enables organizations to optimize applications and services across various cloud solutions (e.g., public, private, edge, etc.), achieving greater value through innovation while enhancing customer and employee experiences. Responsibilities As a Manager, you'll join a team solving complex business issues, focusing on hybrid cloud solutions and IT system resilience from strategy to execution. This role requires technical knowledge and strong client engagement skills as well as the capability of leading small teams through the delivery lifecycle of projects and programs. PwC Professional responsibilities at this level include but are not limited to: Serve as a trusted advisor to client executives, providing strategic guidance on IT resilience, Disaster Recovery (DR), and Business Continuity (BC). Lead teams in the design and delivery of comprehensive hybrid and multi-cloud and resilience programs that align with clients’ business objectives and risk appetites. Drive innovation by identifying and integrating emerging technologies and practices into client solutions. Foster a collaborative environment where people and technology excel together. Contribute to open discussions with teams, clients, and stakeholders to build trust. Understand basic infrastructure technologies and be eager to learn more. Adhere to the firm's code of ethics and business conduct. Basic Qualifications Job Requirements and Preferences: Minimum Degree Required Bachelor’s degree in Information Technology, Computer Science, Risk Management, or a related field. Minimum Years Of Experience 5-7 years of relevant experience designing and delivering public, private, hybrid, or multi-cloud solutions and migrating applications and services to these hosting environments with a focus on modernization, disaster recovery and resilience. Preferred Qualifications Certification(s) Preferred: Certification(s) from a leading cloud service provider (AWS, Azure, GCP) Certification(s) from a leading on-premises infrastructure provider (VMware, Nutanix Microsoft, RedHat, NetApp, EMC, Cisco, Arista) Certified Business Continuity Professional (CBCP) ITIL Certification Certified Information Systems Security Professional (CISSP) Certified Information Systems Auditor (CISA) AWS or Azure certifications related to resilience or infrastructure Preferred Knowledge/Skills Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in the following areas: Demonstrates public, private, hybrid, and multi-cloud Infrastructure experience. (Network, Server, Storage, and Database) discovery, design, build, and migration; Experience with private and public, private, and/or hybrid cloud architectures with migration and infrastructure/application migration modernization experience; Experience in IT resilience, disaster recovery, or technical risk consulting, preferably in a professional services environment; Collaborate with clients to identify critical business functions and their dependencies on IT systems; Provide expert advice on developing IT resilience strategies tailored to client-specific environments and challenges; Lead workshops and training sessions to educate client teams on resilience best practices. Develop and refine Business Continuity Plans (BCPs) that integrate technology resilience considerations; Recommend and configure tools and processes to enhance client resilience capabilities, including backup and recovery solutions; Excellent communication and presentation skills, with the ability to translate technical details into business value for clients; and, Strong organizational and project management skills in a fast-paced environment. Demonstrates abilities and/or success in one or many of the following areas: Architectural and / or engineering exposure to Windows, Linux, UNIX, VMware ESXi, Hyper-V, XenServer, Oracle DB, SQL Server, IIS Server, SAN, NAS, and other on-premises hosting technologies; Workload migration and automation toolsets (CloudEndure, Azure, Turbonomics, Python, TerraForm, etc.); Strong knowledge of IT infrastructure (e.g., cloud systems, networks, and cybersecurity); Experience with resilience tools, such as disaster recovery as a service (DRaaS), backup platforms, or monitoring solutions; and, Familiarity with risk management frameworks (e.g., ISO 22301, ISO 27001, NIST, ITIL). Travel Requirements 50% Show more Show less

Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Windows Server Admin. Experience: 3-5 Years.

Greetings from Euclid!! We are Hiring!!!!! Role: Specialist Systems Engineer - Citrix Administrator Job Description: Roles : L2 & L3 Experience : 5- 7 Years & 7-9 Years Skills : Citrix Admin + Net Scaler Location : Bangalore Profile Spl Systems Engineer is responsible for second level management of Citrix XenApp, XenDesktop, Ivanti User Workspace Manager, Windows Server, Incident tickets, Package and patching using SCCM, Zabbix alerts, Queue Monitoring and Infra alerts. Engineer should be able to Perform and manage routine maintenance tasks for the Citrix services in accordance with Citrix best practice. Engineer should have minimum knowledge in scripting and should be able to automate reoccurring manual tasks. Responsible for handling Incident and Request Management. Participate in Change and Problem Management Monitor the infra proactively and fix it even before user's report it. Provide support for L1 engineers for incident investigation, diagnosis and resolution. • Ensure resolution of most of the incidents and service requests. Provide input to Level 3/4 for problem management and resolution of major or elevated incidents. Provide required inputs to stakeholders involved in case of critical incidents like outages. • Raise change requests where required. Implement Standard and minor changes. Ensure ITIL compliance for all incidents and service calls • Ensure KPI compliance for all incidents and service calls Administration of XenApp 7.15 and above • Support Virtual Desktop Infrastructure hosted on XenDesktop Maintain Citrix XenApp, VDIs and other core Citrix Components Administration of Ivanti User Workspace Manager. Application installation, publication in CITRIX environnent Act on alerts received through SCOM, Zabbix Qlik, Citrix Director or other monitoring tools. Basic Troubleshooting of Windows Server 2012 and 2016 Strong multi-tasking and organizational skills; Ability to prioritize simultaneous high visibility customer and internal escalations Engineer should have minimum knowledge in scripting and should be able to automate reoccurring manual tasks

About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Desktop Support. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.