Workplace Architect

Key Responsibilities:

• Design and implement a comprehensive patching process for the workplace, ensuring a compliant and secure environment.
• Develop a detailed design document outlining the patching process, including workflows, timelines, and tool integrations.
• Collaborate with the project team to identify and prioritize patching requirements for multiple OS and device types, including Windows, Linux, macOS, iOS, and Android.
• Work closely with the technical teams to integrate patching tools, such as Intune and Tanium, into the existing infrastructure.
• Develop and maintain technical documentation of the patching process, including configuration guides and troubleshooting procedures.
• Ensure that the patching process is aligned with industry best practices, regulatory requirements, and customer security policies.
• Provide technical expertise and guidance to the project team on patching and security-related issues.

Requirements:

• Strong technical expertise in endpoint management, patching, and security, with experience in designing and implementing solutions that span multiple operating systems and device types.
• Experience with patching tools, such as Intune and Tanium, and their integration with existing infrastructure.
• Strong analytical and problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions.
• Excellent communication and collaboration skills, with the ability to work effectively with technical teams, stakeholders, and customers.
• Ability to work in a fast-paced environment, with multiple priorities and deadlines.
• Strong communication and collaboration skills, with the ability to work effectively with diverse teams.
• Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, Tanium Certified Professional) are a plus.

Nice to Have:

• Experience with IT service management principles and practices.
• Knowledge of industry standards and regulations, such as PCI-DSS, HIPAA, and GDPR.