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2 Workload Planning Jobs

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

As an Account Director/ Business Unit Head, you will be responsible for complete ownership of the P&L, relationships, delivery, quality, planning, resourcing, and operations of a particular business unit. Your role is critical as it aims to build solutioning, servicing, and delivery for clients while helping to establish a culture of responsibility and performance. Your responsibilities include having a problem-solving mindset, which involves critical and quick thinking, effective communication, and finding solutions that align with both the client's and agency's goals. You should address challenges and issues swiftly, utilizing smart problem-solving, conflict resolution, and decision-making to ensure smooth delivery. Relationship management is key, as you will need to build and maintain strong relationships with clients, understanding their business deeply, objectives, and challenges. You will act as the main point of escalation between the agency and the client, providing strategic insights, competitive data, and innovative solutions to help clients achieve an advantage. Additionally, you will work towards retaining existing clients by delivering exceptional service and building long-term relationships. You are expected to ensure delivery and operational excellence by suggesting the right solutions to customers, maintaining quality output, and driving efficiency through resource utilization. Adherence to quality standards, minimal rework, efficient workload planning, and commitment to delivery timelines are essential. In terms of business performance, you will be responsible for ensuring that the business unit delivers on revenue and margin commitments. This involves tracking team performance, analyzing BU performance, driving value with quality of work, and identifying opportunities for new business development. You will actively participate in identifying upsell opportunities within existing accounts and contribute to pitches and proposals for new clients. Team management is a crucial aspect of your role, where you will lead and manage the entire team within the business unit. Providing guidance, mentorship, and support to ensure effective and efficient teamwork, fostering good cross-functional collaboration, and rewarding team efforts are vital for creating a positive work environment. Overall, as an Account Director/ Business Unit Head, your role is multifaceted and requires a combination of strategic thinking, relationship management, operational excellence, business acumen, and effective team leadership to drive success in your business unit.,

Posted 5 days ago

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an Account Director/ Business Unit Head, you will be responsible for complete ownership of the P&L, relationships, delivery, quality, planning, resourcing, and operations of a specific business unit. Your role is crucial in building solutioning, servicing, and delivery for clients while fostering a culture of responsibility and performance. Your responsibilities will include having a problem-solving mindset, demonstrating critical and quick thinking, effective communication, and finding solutions aligned with both client and agency goals. Address challenges promptly, employ conflict resolution techniques, and make decisions to ensure smooth delivery. Relationship management is key, requiring you to build and maintain strong client relationships. Understand their business deeply, serve as the main escalation point, stay updated on industry trends, and provide strategic insights and innovative solutions. Retain clients by delivering exceptional service, showcasing the agency's value, and nurturing long-term relationships. Ensure delivery and operational excellence by maintaining quality output and resource utilization efficiency. Adhere strictly to quality standards, minimize rework, plan workloads effectively, and meet delivery timelines consistently. In terms of business performance, it is your responsibility to ensure revenue and margin commitments are met. Track team performance, analyze issues, drive value through quality work, and actively participate in new business development. Additionally, manage your team effectively by providing guidance, mentorship, and support to ensure optimal team performance. Foster cross-functional collaboration, acknowledge team efforts, and create a positive work environment.,

Posted 6 days ago

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