Workday Support| Investment banking | Contractual | Night Shift

This role is on contractual basis for 12 months, extendible and convertible based on performance. Please apply only if interested.

Responsibilities

Managing escalations/inquiries in a timely manner

• Management of repeatable processes within the agreed upon deadlines, with a focus on accuracy and quality
• Ensuring data quality and accuracy by running data audits and working with HR partners to correct the data
• Partnering with shared services vendors to execute on mass uploads and system configurations.
• Troubleshooting issues related to HR systems
• Identification of process issues: Ability to identify process issues through day-to-day transactional work and/or audits and engage appropriate stakeholders to determine resolution.
• Working with team lead to prioritize assigned work
• Able to work in rotational shifts including US hours

Qualifications

• Candidate must have a Bachelor's degree with specialization in Human Resources (desirable)
• Microsoft Excel proficiency is required
• Communication: Ability to build trusting relationships and interact/negotiate with stakeholders
• Able to balance multiple priorities in a fast-changing environment.
• A team player who enjoys high volume, fast paced and dynamic environment
• Good understanding of Workday, Business Objects, HR Onboarding applications, Taleo (or other Applicant Tracking Systems), HR Reporting and data analysis a plus.
• Strong verbal, written communication, and organizational skills.
• Microsoft Office skills in Power Point, Projects, etc.
• Must have a sense of urgency when working on assigned tasks and the ability to balance multiple priorities in a fast-changing environment
• Comfortable with learning new systems and technologies
• Ability to work independently to figure things out” and be comfortable to propose solution
• Attention to detail and organizational skills a must