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7.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Responsibilities / Technical skills Experience as an L3 LAN Network Engineer within a large scale (preferably multinational) technology services environment.Should have strong experience in Cisco Switches 45XX, 3750/ 6500), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series).Experience in IP routing protocols (EIGRP and OSPF) configuration and troubleshooting an Enterprise network.QOS, VRF, VRF lite.Switching skills STP, RSTP, PVST, port channeling.Experience in HSRP, NAT, IP SLA configuration and troubleshooting in an enterprise network.Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etcMANDATORY/MUST HAVEPRIMARY SKILL Routing & Switching (CISCO & Juniper)SECONDARY SKILL Wireless (CISCO/Aruba/Extreme)CERTIFICATION ITIL, CCNAEngineer must be willing to work in 24X7 rotational shifts (including US, nights, weekends, on call) Communication skills Must have excellent communication skills including written, verbal and presentationWorking Experience 7-10 years of Network support experience in a mid to large sized organization.CertificationsTwo or more of the following certifications or higher strongly preferred JNCIP, JNCIE, CCNP-R&S, CCIE-R&S.ITIL Certification Show more Show less

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About This Team: TIBCO ActiveMatrix BusinessWorks (BW) is a comprehensive integration platform that facilitates connecting various applications and data sources, offering a visual, model-driven development environment for building and deploying enterprise, web, and mobile applications. Job Description/Responsibilities: Test Planning and Execution: Design, develop, and execute comprehensive test plans and test cases for cloud-based software applications. Perform various types of testing, including functional, regression, performance, security, and integration testing. Collaborate closely with developers and product managers to understand requirements and identify potential issues. Test Automation: Develop and maintain automated test frameworks and scripts using industry-standard tools and technologies. Automate UI, API, and integration tests to improve efficiency and test coverage. Champion automation best practices within the team. Defect Management: Accurately document and track software defects using bug tracking systems. Work with developers to reproduce and resolve issues efficiently. Performance and Security Testing: Conduct performance and stress testing to ensure application scalability and stability. Participate in security testing and vulnerability assessments to identify and mitigate risks. Process Improvement: Contribute to the continuous improvement of QA processes and methodologies. Research and evaluate new testing tools and technologies. Collaboration and Communication: Work effectively in a collaborative team environment with developers, product managers, and other stakeholders. Clearly communicate testing results and progress to the team. Works independently under limited supervision. May manage projects at this level, requiring responsibility for the delegation of work and the review of others' work product. Qualifications: Experience: 5+ years of experience in software quality assurance, with a strong focus on cloud-based applications. Education: B.E/B.Tech or M.Tech in Computer Science or related field. Technical Skills: Proficiency in test automation frameworks and scripting languages (e.g., Python, Shell, Powershell, etc). Experience with API testing tools (e.g., Postman, RestAssured). Knowledge of performance testing tools. Understanding of basic networking concepts and network troubleshooting tools (e.g., Wireshark, etc). Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and related technologies. Experience with containerization technologies (e.g., Docker, Kubernetes). Understanding of CI/CD pipelines and DevOps practices. Experience using CI/CD pipeline tools like Jenkins, TeamCity, etc. Testing Methodologies: Solid understanding of software testing methodologies and best practices, including Agile testing. Problem-Solving: Excellent analytical and problem-solving skills with a keen eye for detail. Communication: Strong written and verbal communication skills with the ability to effectively communicate technical information. Bonus Points: Knowledge of databases and SQL. Relevant certifications (e.g., ISTQB, AWS Certified). Experience with Tibco Business work product. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance. Show more Show less

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About This Team: You will be joining a world-class team that builds and maintains highly resilient and high performing cloud services that helps customer securely access their hosted applications and desktops. About the Role: We are seeking a highly motivated and experienced Senior QA Engineer to join our dynamic Cloud Software Development team. In this role, you will play a crucial part in ensuring the quality and reliability of our cutting-edge cloud-based solutions. You will be responsible for all aspects of testing, validation, and quality assurance, with a focus on automation and continuous improvement. Responsibilities: Test Planning and Execution: Design, develop, and execute comprehensive test plans and test cases for cloud-based software applications. Perform various types of testing, including functional, regression, performance, security, and integration testing. Collaborate closely with developers and product managers to understand requirements and identify potential issues. Test Automation: Develop and maintain automated test frameworks and scripts using industry-standard tools and technologies. Automate UI, API, and integration tests to improve efficiency and test coverage. Champion automation best practices within the team. Defect Management: Accurately document and track software defects using bug tracking systems. Work with developers to reproduce and resolve issues efficiently. Performance and Security Testing: Conduct performance and stress testing to ensure application scalability and stability. Participate in security testing and vulnerability assessments to identify and mitigate risks. Process Improvement: Contribute to the continuous improvement of QA processes and methodologies. Research and evaluate new testing tools and technologies. Collaboration and Communication: Work effectively in a collaborative team environment with developers, product managers, and other stakeholders. Clearly communicate testing results and progress to the team. Works independently under limited supervision. May manage projects at this level, requiring responsibility for the delegation of work and the review of others' work product. Qualifications: Experience: 5+ years of experience in software quality assurance, with a strong focus on cloud-based applications. Education: B.E/B.Tech or M.Tech in Computer Science or related field. Technical Skills: Proficiency in test automation frameworks and scripting languages (e.g., Python, Shell, Powershell, etc). Experience with API testing tools (e.g., Postman, RestAssured). Knowledge of performance testing tools. Understanding of basic networking concepts and network troubleshooting tools (e.g., Wireshark, etc). Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and related technologies. Experience with containerization technologies (e.g., Docker, Kubernetes). Understanding of CI/CD pipelines and DevOps practices. Experience using CI/CD pipeline tools like Jenkins, TeamCity, etc. Testing Methodologies: Solid understanding of software testing methodologies and best practices, including Agile testing. Problem-Solving: Excellent analytical and problem-solving skills with a keen eye for detail. Communication: Strong written and verbal communication skills with the ability to effectively communicate technical information. Bonus Points: Experience with security testing and vulnerability analysis. Knowledge of databases and SQL. Relevant certifications (e.g., ISTQB, AWS Certified). About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance. Show more Show less

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3.0 - 8.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure seamless operation of telecommunication network elements.- Monitor and troubleshoot network issues proactively.- Collaborate with cross-functional teams to optimize network performance.- Implement network security measures to protect data integrity.- Document network configurations and procedures for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Operations.- Strong understanding of network protocols and technologies.- Experience with network monitoring tools like Wireshark.- Knowledge of cloud computing platforms such as AWS or Azure.- Hands-on experience in configuring routers, switches, and firewalls. Additional Information:- The candidate should have a minimum of 3 years of experience in Cloud Network Operations.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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0 years

0 Lacs

India

Remote

Ethical Hacking Intern Company: INLIGHN TECH Location: Remote (100% Virtual) Duration: 3 Months Stipend for Top Interns: ₹15,000 Certificate Provided | LOR | Potential Full-Time Offer Based on Performance About the Company: INLIGHN TECH is dedicated to preparing the next generation of cybersecurity professionals by offering hands-on, project-based internships. Our Ethical Hacking Internship provides a comprehensive opportunity to explore system vulnerabilities, learn penetration testing techniques, and gain practical skills essential for the cybersecurity field. Role Overview: As an Ethical Hacking Intern, you'll work closely with our cybersecurity experts to identify and analyze security flaws in systems and applications. This role provides exposure to real-world security challenges and helps you build foundational skills in ethical hacking and penetration testing. Key Responsibilities: Perform vulnerability assessments and penetration tests on simulated environments Analyze system security using tools like Nmap, Burp Suite, Wireshark, Metasploit, etc. Document findings and recommend mitigation strategies Assist in developing scripts or tools for automation of testing processes Stay updated with the latest cybersecurity threats and trends Create reports highlighting attack vectors and potential security improvements Qualifications: Pursuing or recently completed a degree in Cybersecurity, Computer Science, Information Technology, or related field Basic knowledge of ethical hacking techniques, OWASP Top 10, and Linux commands Familiarity with tools such as Kali Linux, Nmap, Wireshark, and Metasploit Strong curiosity and passion for cybersecurity Good analytical, problem-solving, and documentation skills Internship Benefits: Hands-on training in ethical hacking tools and techniques Certificate of Internship upon successful completion Letter of Recommendation for high-performing interns Opportunity to contribute to real-world security simulations and projects Top interns eligible for stipend and full-time job offers Show more Show less

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5.0 - 10.0 years

10 - 11 Lacs

Bengaluru

Work from Office

Should be able to perform integration, deployment and upgrade of the SDM nodes-( HSS/HLR/UDM/ONE-NDS/SDL, EIR, MNP etc). Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of AUSF-UDM, HLR and HSS nodes. Working knowledge of ONE-NDS/SDL node VNF, CNF & BM. Should have done deployment of SDM nodes( HLR,HSS, SDL, MNP, EIR,AUSF_UDM) Knowledge of 5G, IMS & GSM call flows. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of LDAP, DAP, SOAP, Wireshark, Linux, Telco Cloud. Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. HLR / HSS Migration experience - added advantage Kubenetes, VNF and CNF exposure is added advantage.

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2.0 - 3.0 years

0 Lacs

Delhi, India

On-site

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Job Summary: As an OT Cybersecurity Detection Engineer, you will be responsible for designing, implementing, and managing detection strategies and tools to respond to cyber threats targeting critical OT/ICS environments. You will work with both internal and external cyber security teams to ensure the security and resilience of our industrial infrastructure. We are looking for an understanding of OT protocols, industrial control systems, OT threat intelligence and cybersecurity best practices, coupled with. You will report to the Cyber Team Leader and have a hybrid schedule working in Hinjewadi-Pune. Your Responsibilities Develop detection rules, correlation searches, and alerting mechanisms within our Security Information and Event Management (SIEM) and other security monitoring tools specifically tailored for OT environments. Analyze OT network traffic, system logs, and security events to identify suspicious activity, anomalies, and potential security incidents. Develop of OT protocols (e.g., Modbus, DNP3, IEC 61850), industrial control systems (e.g., PLC, SCADA, DCS), and their security possible effects. Collaborate with OT operations and engineering teams to understand their processes, and potential vulnerabilities. Tune and optimize detection rules to minimise false positives and ensure high-fidelity alerts. Maintain documentation for detection strategies, rules, and incident response procedures specific to OT. Participate in incident response activities related to OT cybersecurity incidents, providing technical expertise in detection and analysis. Contribute to the development of OT security policies, standards, and procedures. Stay up-to-date on the latest OT cybersecurity threats, vulnerabilities, and mitigation techniques. Recommend new security tools relevant to OT detection capabilities. Collaborate with IT security teams to ensure a cohesive and integrated security posture across both IT and OT environments. Develop and deliver training or awareness sessions on OT-specific detection techniques for relevant teams. The Essentials - You Will Have Have 2-3years strong understanding of OT protocols, architectures, and common industrial control systems Experience with SIEM\SOAR platforms and developing custom correlation rules and alerts. Experience analyzing network traffic using tools like Wireshark and understanding OT-specific network protocols. Knowledge of common cybersecurity frameworks and standards relevant to OT (e.g., NIST SP 800-82, IEC 62443) Familiarity with threat intelligence sources and their application to OT environments. Technical information to both technical and non-technical audiences. Understand internal or external customer needs. The Preferred - You Might Also Have You will have to understand relevant evolving technology, understand complex technology dependency and working across a range of service offerings that may use a wide array of technologies and partners. Across multiple departments with different goals. Develop important product and service launches. Collaborative culture across the automation engineering team while meeting C&I goals Adopt technology best practices around technology & vendor evaluation and managing & maintenance of technology platforms. What We Offer Our benefits package includes … Comprehensive mindfulness programmes with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalised wellbeing programmes through our OnTrack programme On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Show more Show less

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2.0 - 3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Job Summary: As an OT Cybersecurity Detection Engineer, you will be responsible for designing, implementing, and managing detection strategies and tools to respond to cyber threats targeting critical OT/ICS environments. You will work with both internal and external cyber security teams to ensure the security and resilience of our industrial infrastructure. We are looking for an understanding of OT protocols, industrial control systems, OT threat intelligence and cybersecurity best practices, coupled with. You will report to the Cyber Team Leader and have a hybrid schedule working in Hinjewadi-Pune. Your Responsibilities Develop detection rules, correlation searches, and alerting mechanisms within our Security Information and Event Management (SIEM) and other security monitoring tools specifically tailored for OT environments. Analyze OT network traffic, system logs, and security events to identify suspicious activity, anomalies, and potential security incidents. Develop of OT protocols (e.g., Modbus, DNP3, IEC 61850), industrial control systems (e.g., PLC, SCADA, DCS), and their security possible effects. Collaborate with OT operations and engineering teams to understand their processes, and potential vulnerabilities. Tune and optimize detection rules to minimise false positives and ensure high-fidelity alerts. Maintain documentation for detection strategies, rules, and incident response procedures specific to OT. Participate in incident response activities related to OT cybersecurity incidents, providing technical expertise in detection and analysis. Contribute to the development of OT security policies, standards, and procedures. Stay up-to-date on the latest OT cybersecurity threats, vulnerabilities, and mitigation techniques. Recommend new security tools relevant to OT detection capabilities. Collaborate with IT security teams to ensure a cohesive and integrated security posture across both IT and OT environments. Develop and deliver training or awareness sessions on OT-specific detection techniques for relevant teams. The Essentials - You Will Have Have 2-3years strong understanding of OT protocols, architectures, and common industrial control systems Experience with SIEM\SOAR platforms and developing custom correlation rules and alerts. Experience analyzing network traffic using tools like Wireshark and understanding OT-specific network protocols. Knowledge of common cybersecurity frameworks and standards relevant to OT (e.g., NIST SP 800-82, IEC 62443) Familiarity with threat intelligence sources and their application to OT environments. Technical information to both technical and non-technical audiences. Understand internal or external customer needs. The Preferred - You Might Also Have You will have to understand relevant evolving technology, understand complex technology dependency and working across a range of service offerings that may use a wide array of technologies and partners. Across multiple departments with different goals. Develop important product and service launches. Collaborative culture across the automation engineering team while meeting C&I goals Adopt technology best practices around technology & vendor evaluation and managing & maintenance of technology platforms. What We Offer Our benefits package includes … Comprehensive mindfulness programmes with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalised wellbeing programmes through our OnTrack programme On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Show more Show less

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3.0 years

0 Lacs

Greater Kolkata Area

On-site

Responsibilities : Founded in 1991, Lexmark is recognized as a global leader in imaging and output technology solutions and managed print services by many of the technology industry’s leading market analyst firms. Lexmark sells its products and services in more than 170 countries and has its headquarters in Lexington, Kentucky. Lexmark India, located in Kolkata, is one of the research and development centers of Lexmark International Inc. Our diverse workforce collaborates their skills and ideas to build, deliver, and support first-class products and solutions for our customers. This job is for a strong technical person in Security Testing role. Candidate should be a B.E./B.Tech. or higher from a reputed Engineering College/University with around 3 to 5 years of hands-on application security testing experience. If you are a self-starter and have the aptitude, analytical skills and passion for technology then you will fit right into our Software Security testing team. You’re having prior experience of working in an agile/scrum environment will prove to be an added advantage. Development experience will be a plus. Your Tasks include: Conduct web application security assessments and penetration tests. Assess applications for issues surrounding Authentication, Authorization, User management, Session management, Data validation, including all common attacks such as SQL injection, Cross-site scripting, Command injection, Error handling, Auditing and logging. Assess the security aspects of Web Services design and implementation, including confidentiality, integrity, trust relationships, and authentication using security standards like XML signatures, XML encryption, SAML, and WS-Security. Thick client assessment experience Write formal security assessment reports for each application, using Foundstone reporting format. Participate in conference calls with clients to perform initial data gathering and a follow-up advisory for technical issues. Vulnerability and network penetration assessments Mobile applications security testing Publish whitepapers, tools and deliver presentations. Cloud application Security testing Required skills include: Knowledge of tools such as Fiddler, Paros, Burp, Sqlmap, Nikto, Nmap, Openssl, Mallory, Wireshark etc. Mobile application development, assessment (iOS, Android, Windows) experience Web application development experience in any of the major languages such as C#, Java, PHP, ASP.NET etc. is a plus Knowledge of scripting languages such as Python, JavaScript, Ruby, SQL etc. is a plus Experience reviewing code in C, C++, Java, PHP, C#, ASP.NET, Go etc. Familiarity with automated source code analysis tools such as Acunetix , Appscan etc. Certifications such as OSCP or CEH is a plus Working knowledge of version control software like git and Subversion. Can demonstrate Lexmark core values: Innovation, Excellence, Agility, Integrity, Community, and Respect. How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now! Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice. Show more Show less

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8.0 years

0 Lacs

Gurugram, Haryana, India

On-site

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Bachelor or Master degree in computer science with a minimum of 8 years in cyber security domain Technical background in networking/system administration, security testing or related fields In-depth knowledge of TCP/IP Two or more years of Perl, Python, Bash, or C experience Operating System Configuration and Security experience (Windows, HP-UX, Linux, Solaris, AIX, etc.) Configuration and Security experience with firewalls, switches, routers, VPNs Experience with security and architecture testing and development frameworks, such as the Open Web Application Security Project (OWASP), Open Source Security Testing Methodology Manual (OSSTMM), the Penetration Testing Execution Standard (PTES), Information Systems Security Assessment Framework (ISSAF), and NIST SP800-115 Familiar with security testing techniques such as threat modeling, network discovery, port and service identification, vulnerability scanning, network sniffing, penetration testing, configuration reviews, firewall rule reviews, social engineering, wireless penetration testing, fuzzing, and password cracking and can perform these techniques from a variety of adversarial perspectives (white-, grey-, black-box) Experience with discovering, utilizing, and possibly writing exploits for such vulnerabilities as buffer and stack overflows Familiar with the logistics of security testing such as acquiring authorization for testing, reporting, risk analysis of findings, data handling, and legal considerations Commercial Application Security tools experience (Nessus, Nexpose, Qualys, Appdetective, Appscan, etc.) Open source and free tools experience (Kali Linux suite, Metasploit, nmap, airsnort, Wireshark, Burp Suite, Paros, etc.) One or more of the following testing certifications: Certified Ethical Hacker (CEH); GIAC Certified Penetration Tester (GPEN); Offensive Security Certified Professional (OSCP); or equivalent development or testing certification (ECSA, CEPT, CPTE, CPTS, etc) In addition, one or more of the following governance certifications is preferred: Certified Information Systems Security Professionals® (CISSP®); Certified Information Systems Auditor® (CISA®); Certified Information Security Manager® (CISM®) Strong leadership and communication skills, technical knowledge, and the ability to write at a "publication" quality level in order to communicate findings and recommendations to the client's senior management Must possess a high degree of integrity and confidentiality, as well as the ability to adhere to both company policies and best practices The standard work hours for this role are from 3:30 PM to 11:00 PM IST, aligned to support client requirements and deliverables and engagements. Candidates should be comfortable with this fixed shift timing Position & Key Responsibilities Develop an understanding of the RSM US Risk Consulting service offerings, methodologies, and tools Perform analysis and testing to verify the strengths and weaknesses of client IT environments utilizing commercial and open source security testing tools Perform Internet penetration testing (blackbox/ greybox / whitebox testing) and network architecture reviews (manual/ automated) Perform other security testing tasks such as wireless penetration testing, social engineering campaigns (email, web, phone, physical, etc.), mobile application testing, embedded device testing, and similar activities meant to identify critical weaknesses within client environments Assist with the development of remediation recommendations for identified findings Identify and clearly articulate (written and verbal) findings to senior management and clients Help identify improvement opportunities for assigned clients Supervise and provide engagement management for other staff working on assigned engagements Works closely with the client and RSM team to make sure we meet or exceed client expectations on each engagement and maintain high customer satisfaction. Exercise professional skepticism, judgment and adhere to the code of ethics while on engagements Ensure that documentation is compliant with the quality standards of the firm Work collaboratively as a part of the team and communicate effectively with RSM consulting professionals, and senior management in the U.S. on a daily basis Key Skills To Accelerate Career Maintains a high degree of quality and client relationship on multiple clients at the same time Positively engages, motivates and influences team members Identifies client needs/requirements and initiates discussion to expand services through a solid understanding of the firm’s service capabilities and offerings Subscribes to and actively read industry publications and share relevant information with clients as considered applicable At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com. Show more Show less

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

We are seeking a highly skilled and motivated Cyber Security Engineer with 5+ years of experience. If you're passionate about coding, problem-solving, and innovation, we'd love to hear from you! Responsibilities Lead and manage cybersecurity testing projects for telecom and networking equipment (e. g., Routers, Switches, Firewalls, Access points, etc. ). Drive the ITSAR (Indian Telecom Security Assurance Requirements) testing initiatives and capability development. Develop testing capability for FIPS 140-3 (Level 1/2) cryptographic module validations and Common Criteria (CC) EAL evaluations. Conduct and oversee penetration testing, source code reviews, and vulnerability assessments for firmware and applications. Build and maintain internal labs, tools, and automation frameworks for product security evaluations. Interpret and implement national/international security standards and translate them into test cases and validation protocols. Interface with OEMs, consultants, and certification bodies to support product compliance and documentation requirements. Manage technical teams, plan resource allocation, track project delivery timelines, and mentor junior engineers. Stay updated with evolving cybersecurity threats, standards, and industry best practices and contribute to relevant international forums by attending meetings, commenting on standards, test specifications, and publishing white papers. Requirements Bachelor's or Master's degree in Electronics and Communication, Computer Science, Cybersecurity, or related fields. 5+ years or more of experience in product-level cybersecurity testing, preferably in telecom or networking domains. Proven track record in Cybersecurity testing, and experience working with FIPS (NIST CMVP) and/or Common Criteria program. Familiarity with test tools such as Wireshark, Nessus, Burp Suite, OpenSSL, JTAG/UART tools, and Crypto validation tools. Solid knowledge of Linux environments, scripting, and security configuration of embedded systems. This job was posted by Taranpreet Kaur from CodeVyasa. Show more Show less

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5.0 years

0 Lacs

Greater Hyderabad Area

On-site

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1. Summary Overview The Advanced Diagnostics Engineer (ADE) has the responsibility to serve as an escalation point to assist the ConvergeOne Customer Success Center (CSC) engineers with managing, troubleshooting and supporting issues for ConvergeOne’s maintenance and managed services customer base. The ADE position will be expected to develop and provide mentoring and training for the CSC engineering group. This position will require attainment of expert level certifications related to their area of expertise (including but not limited to AVAYA ACE (equivalent), Cisco CCNA, and VMWare DCV). Responsibilities Essential Functions Manages assigned trouble incidents to resolution Possesses expert skills in VOIP related technologies, (to include, but not limited to, SIP, H.323, virtualization and AVAYA products) to be able to systematically troubleshoot issues in a complex, enterprise level environment Provides mentoring assistance to engineers with troubleshooting issues and development of root cause analyses related to customer issues within areas of expertise Assists and trains on installation of upgrades and patches, and recovery from backups, if required, within areas of expertise Assists engineers on configuration and review of packet capture, (such as Wireshark), to analyze network level voice issues Advises on escalations to manufacturers and resolution of those escalations to closure Develops knowledgebase articles and information to assist in best practices within areas of expertise Develops and performs “HowTo” training sessions for other engineers Provides solutions to a diverse range of complex problems Builds and maintains the corporate customer service relationship Provides leadership to client and the MSSC, and consistently exceed client expectations Manages positive customer satisfaction levels Qualifications Required Qualifications Bachelor’s degree in Computer Information Systems, Accounting, or Business; candidates may have a high school diploma with 5 years of experience in supporting the AVAYA product lines in a telecommunication environment or telecommunication organization 7+ years experience with advanced troubleshooting on one or more Enterprise level AVAYA communications products Experience in VOIP technologies, (to include, but not limited to, SIP, H.323, virtualization and AVAYA products) and be able to systematically troubleshoot issues in a complex, enterprise level VOIP environment Strong analytical, interpersonal and relationship building skills Strong work ethic and personal drive to excel Exceptional organizational skills and attention to detail Knowledge and exposure to Six Sigma, ITIL, CMM, Baldridge, Lean, or other best practice frameworks Ability to analyze complex information system data Ability to use (and learn new) complex systems, technologies, and applications Ability to adapt to change quickly and multi-task Must possess excellent oral and written communication skills in English Proficient in MS Office applications (Word, Excel, and PowerPoint) Desired/Preferred Qualifications VMWare DCV Comptia Linux+ AVAYA ACE (or equivalent) CCNA Voice Additional Information C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10% employee contribution) Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser) HSA with + Employer Contribution In-vitro Fertility (treatment coverage) Dental Vision (2 plans: 12-month and 24-month frames allowance) FSA Plans (Healthcare, Dependent care and Limited Purpose) Pre-tax Commuter Plans Employer-paid Life Insurance Employer-paid Short + Term Disability Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments) Paid Parental Leave (4 weeks at 100%) Employee Assistance Plan Voluntary Life Insurance Legal/ID Theft Plans TeleHealth Options Wellness via Omada Health (healthy living solution) Travel Assistance Business Travel Accident Coverage Employer-paid Pet Telehealth Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Volunteer Time Off On Demand Pay (Daily Pay) Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1. EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Notice of E-Verify Participation https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf < https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf > Right to Work https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf Show more Show less

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3.0 - 5.0 years

9 - 19 Lacs

Bengaluru

Work from Office

Job Summary As a Storage Support Engineer, you provide support to customers, customer support personnel, and field support staff that is focused on diagnosing, troubleshooting, repairing and debugging NetApp products. You respond to situations where first-line product support has failed to isolate or fix problems in hardware or software products, and you ensure delivery of optimal results. You must be a “take charge” professional with demonstrated technical problem-solving skills; and a subject matter expert; and have a strong customer service orientation and experience. You'll also be happy to come into the office either full time or hybrid (minimum two days a week). • Respond to situations where NetApp product support has been unable to solve customer’s technical issues. • Collaborate with or escalate cases with other NetApp Technical Support teams and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise in order to most quickly facilitate solutions for customers. • Work collaboratively with customers in potentially stressful situations, while providing professional and courteous technical expertise. • Create new knowledge base articles to share information and best practices for reuse throughout the Technical Support Center • Focus on E-series and StorageGRID specialization and build deep technical expertise in these areas. Job Requirements • Storage and Object based storage experience • Ability to troubleshoot difficult technical issues with strong commitment to deliver excellent customer service experience. • Passion and ability to learn new technologies in a fast-pace environment. • Work well in a team environment and be a proactive contributor to team development projects. • Creative approach to problem solving and demonstrate a ‘can-do’ attitude. • High ability to multi-task, manage workload and define priorities based on business impact of issues. • Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. • Ability to follow standard engineering principles and practices. Strong Understanding of the Following: Hardware principles, RAID, and iSCSI Object-based storage and S3 protocol Distributed databases (Cassandra) Network troubleshooting experience (Wireshark, TCP) Linux administration and scripting Virtualization (VMware, Docker-containers) Data protection and understanding of T10 Protection Information (PI) concepts Experience with NetApp Data ONTAP 9.0+ (a plus), Fiber Channel, Infiniband, NVMe-oF, HTTP/RestAP Education • Typically requires a minimum of 2-5 years related experience within a similar Technical Support role • A Bachelor of Science in Engineering or Computer Science; or equivalent related experience is required

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10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Description Network Deployment Level 2 Engineer 10+ years industry experience in networking environment Good networking technology skills along with a good understanding of cross platform technologies; Certified technical engineer (typically Cisco CCNP or comparable); Good technical ability to build new network environment; Good technical ability to prepare, document and deploy changes in a network; Technical ability to understand the issues related to day to day operations; Strong understanding of ITIL and service management principals; Good ability to follow documented deployment processes; Very good knowledge of L3 loop prevention protocols such as spanning-tree; Good technical knowledge of L3 protocols like HSRP, VRRP, VTP, 802.1Q, Flex Link, LACP, etc.; Detailed technical knowledge of routing protocols such as OSPF, EIGRP, BGP, RIP, etc. and is able to troubleshoot them; Detailed technical knowledge of Cisco operating systems such as IOS and NX-OS and is able to troubleshoot them; Basic understanding of Firewalls and network security concepts; Good ability to analyse and troubleshoot network issues with a network sniffer like Wireshark; Basic understanding of proxy servers; Strong experience with change request management systems; Good experience with network monitoring / management tools/ analysis tools; Good experience with liaising with carriers and vendors for installations; Service management expertise and ability to manage, improve service levels; Good analytical skills to evaluate problem; Good communication skills, fluent in local language and English (written/verbal) Excellent team worker, able to work in virtual global teams in a matrix organization Show more Show less

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4.0 years

0 Lacs

Gurgaon

On-site

Skills: 1. Prior work experience in SOC or NOC environment 2. Should be able to conduct advanced forensics including packet captures using tools such as Wireshark, Netmon etc. 3. Knowledge and experience of configuration and operation of SIEM Solutions 4. Expert knowledge of configuration and operation of Security Solutions including, Firewalls, IDS, Internet Filters, DLP, Vulnerability Scanners, Anti Malware Solutions, etc. 5. A basic understanding of Linux and Windows operating systems and OS event logging 6. Strong analytical and problem-solving skills 7. Excellent communication skills both verbal and written 8. Experience in evaluating and implementing new tools, and solutions by working directly with the vendor Responsibilities : 1. Provides Monitoring and Analysis support of Cybersecurity events Identify and detect security threats Perform initial triage Report security events, in accordance with established processes and procedures Perform threat analysis, risk analysis, security assessments, and vulnerability testing Anticipate threats and alerts to avoid their occurrence Understanding of possible attack activities such as network probing/ scanning, DDOS, malicious code activity, etc. 2. Investigate, analyze, and contain malware incidents – Includes performing computer forensic investigations 3. Responsible for vulnerability and patch management process and perform security impact analysis for the patches and vulnerabilities published by vendors and other security research sites for different platforms (Operating Systems, Web Servers, and Network devices) 4. SIEM solution management and maintenance: 1. Ensure health of underlying architecture 2. Create ruleset and alerts to cover the current threat landscape 3. Remediate alerts generated by the system 4. Manage vendor relationship with OEM 5. Security Log Analysis – Monitor and analyze the logs from various security tools e.g. SIEM, EDR, DLP, AV etc. and manually correlate system analyzed events 6. Collaborate with various IT groups to collaborate for analysis, troubleshooting, and ensure that their requirements and new initiatives adhere to information security policies and best practices 7. Perform device reviews to ensure compliance with hardening standards, access controls and security related configuration settings 8. Prepare and update security documentation including security procedures, standards, notifications, and alerts in support of other teams within the Security department. Job Types: Full-time, Permanent Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Experience: SIEM: 4 years (Required) Security Operation Centre: 4 years (Required) OEM: 4 years (Required) Cybersecurity: 4 years (Required) Work Location: In person

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0 years

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India

Remote

Req ID: 327846 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a C++ Developer - Digital Engineering Sr. Engineer to join our team in Remote, Telangana (IN-TG), India (IN). Leading AI-driven Global Supply Chain Solutions Software Product Companyand one of Glassdoor's Best Places to Work Seeking an astute individual that has a strong technical foundation with the hands-on experience on C#, ASP. net, and Web API's. Responsibilities: Drive architecture and designs to become simpler, more robust, and more efficient. Write and review service descriptions including relevant measures of service quality and drive architecture to deliver on these promises through self-healing, reliable services that require minimum manual intervention. Provide early visibility and mitigation to technical challenges through the journey. C++/MFC Software: C++, VC++, MFC, PL/SQL, T-SQL NexGen Technologies (Good to have): .Net Core Web API, React.JS, Rest APIs Tools: Debugging tools such as Perfmon, Debug diag, dependency walker, Wireshark, etc. C# Software: .NET Core with C#, GIT, Rest API, OAuth, Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture: MS Azure (API Apps, API Management, API Gateways, Azure AD) About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

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0 years

0 Lacs

India

Remote

Req ID: 327845 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a C++ Developer - Digital Engineering Sr. Engineer to join our team in Remote, Telangana (IN-TG), India (IN). Leading AI-driven Global Supply Chain Solutions Software Product Companyand one of Glassdoor's Best Places to Work Seeking an astute individual that has a strong technical foundation with the hands-on experience on C#, ASP. net, and Web API's. Responsibilities: Drive architecture and designs to become simpler, more robust, and more efficient. Write and review service descriptions including relevant measures of service quality and drive architecture to deliver on these promises through self-healing, reliable services that require minimum manual intervention. Provide early visibility and mitigation to technical challenges through the journey. C++/MFC Software: C++, VC++, MFC, PL/SQL, T-SQL NexGen Technologies (Good to have): .Net Core Web API, React.JS, Rest APIs Tools: Debugging tools such as Perfmon, Debug diag, dependency walker, Wireshark, etc. C# Software: .NET Core with C#, GIT, Rest API, OAuth, Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture: MS Azure (API Apps, API Management, API Gateways, Azure AD) About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

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1.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Job Title: VAPT From Consult to Associate Director Location: Gurgaon, Mohali Experience: 1 to 10+ years Work Mode: Onsite Role Overview: We are seeking a highly skilled Vulnerability Assessment and Penetration Testing (VAPT) Manager / Senior Manager to lead and manage end-to-end security assessment projects across applications, infrastructure, networks, and cloud environments. This role involves both hands-on technical execution and oversight of team deliverables, with a focus on client delivery, quality assurance, and stakeholder communication. Key Responsibilities: Lead and execute VAPT engagements across web apps, mobile apps, infrastructure, networks, cloud platforms , and source code reviews . Conduct detailed manual and automated vulnerability assessments and penetration testing. Review and validate test reports, ensuring clear and actionable remediation guidance. Mentor and guide junior team members, supporting their technical and professional development. Coordinate with clients, internal teams, and management to deliver secure, compliant, and high-quality solutions. Stay updated with emerging threats, tools, and techniques in the cybersecurity domain. Ensure adherence to industry standards such as OWASP, NIST, ISO 27001, PCI-DSS, and RBI guidelines . Desired Skills & Experience: 1 to 10+ years of experience in VAPT with strong expertise in manual testing beyond automated scanners. Hands-on experience with tools such as Burp Suite, Metasploit, Nessus, Nmap, Wireshark, Fortify, AppScan , etc. Proficiency in secure coding practices and at least one programming language (e.g., Python, Java, JavaScript). Strong report writing, presentation, and communication skills. Familiarity with cloud security (AWS, Azure, GCP) is a plus. OSCP certification is an added advantage, but not mandatory . Experience managing security projects and small teams preferred. Why Join Us? Work on high-impact cybersecurity projects. Opportunity to lead and grow a team of security professionals. Collaborative work environment with cutting-edge tools and training. Competitive salary and benefits. Priority consideration for immediate joiners . Show more Show less

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description The Business Analyst will play a pivotal role in supporting the implementation of the CCaaS (Contact Center as a Service) platform. This position is responsible for gathering and analyzing requirements, bridging the gap between business needs and technical solutions, and ensuring the CCaaS solution meets organizational objectives. The ideal candidate will have a strong background in contact center processes, process optimization, and technical communication. What You’ll Do Collaborate with customer business & internal stake holders (customer team, Sales, Pre-sales, Platform architects, Engagement managers, etc.) to gather and document detailed business requirements for Sprinklr solutions. Conduct comprehensive analysis to translate business needs into clear and actionable use cases & technical specifications. Collaborate with design team (PA & SC) to Map and analyze existing contact center workflows, including inbound/outbound calls, chat, email, and other communication channels. Identify opportunities for automation, self-service enhancements, and workflow streamlining within the CCaaS platform. Work closely with internal and customer stakeholders ensuring seamless communication and mutual understanding of goals. Assist in creating the UAT test cases aligning to business requirements, and deployment activities to ensure successful project outcomes. Participate in workshops, meetings, and discussions to drive consensus on requirements and priorities. Engage with stakeholders across various levels to ensure alignment and buy-in for proposed solutions. Stay updated on CCaaS trends and technologies to provide innovative recommendations. Advocate for the adoption of best practices to improve contact center efficiency and customer satisfaction. Work closely with design team (Platform Architects& solution consultants) to translate business requirements into actionable use cases and technical specifications. Collaborate on designing scalable solutions that align with organizational objectives and industry best practices. Certifications: Business Analysis certifications (e.g., CBAP, CCBA) are a plus. Familiarity with customer journey mapping and experience design principles. Understand the Agile methodologies What Makes You Qualified? Must have 3+ years experience Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Ability to break down complex systems and processes into actionable insights. Passion for improving customer experience and driving operational excellence. Self-motivated, organized, and capable of managing multiple priorities. A team player with the ability to thrive in a collaborative and fast-paced environment. Professional fluency in English is mandatory. Experience working across time zones and supporting global teams. Key Attributes: Highly detail-oriented with a commitment to delivering exceptional quality in outputs. Flexible and capable of managing multiple priorities effectively in a fast-paced and evolving environment. A collaborative team player with excellent problem-solving skills and a proactive mindset. Self-motivated and capable of excelling in an individual contributor role while maintaining accountability and initiative. Technical Skills Candidates should have experience in at least one of the following areas: Familiarity with CCaaS platforms & industry wide trends & best practices Proficiency in tools like Visio, Lucidchart, or similar for process Familiarity with voice and non-voice contact center applications. Proficiency in Voice-over-IP (VoIP) protocols such as TCP/IP, SIP, RTP, and WebRTC. Knowledge of CTI (Computer Telephony Integration) or voice recording products. Understanding of CPaaS platforms, cloud technologies, and contact center integrations, including tools like MS Teams or Wireshark. Experience with Salesforce Service Cloud or similar CRM platforms for case management and process improvement. Exposure to telecommunications concepts, including SBCs, DID, ACD, and IVR workflows. Experience with tools for process modeling and business process reengineering. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less

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10.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Manager, Information Security Incident Response is a management role, responsible for managing the Information Security Incident Response Management team. This role ensures their team is equipped and enabled to detect and monitor threats and suspicious activity affecting the organization's technology domain. This role serves as the escalation point for incidents workflows and participates in the delivery of security measures through analytics and threat hunting processes. The Senior Manager, Information Security Incident Response manages a team of security professionals whilst fostering a collaborative and innovative team culture focused on operational excellence. What You'll Be Doing Key Responsibilities: 10+ Years of experience in SOC. 4+ Years of experience as a SOC Manager. 4+ Years of experience in SIEM (Splunk) CISM/CISSP Certification is must. Good understanding about SOAR/UEBA/NBAD/XDR. Strong Exp in EDR and email fishing, Ransomware alerts. Troubleshooting technical issues to ensure project success. End-end integration of all soc solutions health check as per the signoff Implementing changes to align with Client demands and specifications. Providing guidance, direction, and instructions to the team to achieve specific objectives. Developing and executing a timeline for the team to achieve its goals. Monitoring incident detection and closure. Presenting regular metrics and reports. Identifying new alert requirements. Ensuring services meet SLA parameters. Conducting periodic DR drills. Following up with departments to close various reports/incidents and escalating long outstanding issues. Designing SIEM solutions to enhance security value, service management, and scalability. Identify, resolve, and conduct root-cause analysis for security incidents which is essential for maintaining a proactive and responsive security posture. Develop and document incident response procedures. Ensuring the SIEM system is optimized for efficient performance is vital. This includes handling data volume effectively and maintaining responsiveness for timely threat detection and response. Align reports SIEM rules and alerts with security policies and compliance reports requirements ensures that the system contributes to overall security and regulatory adherence. Developing customized and dashboards provides meaningful insights into the LIC’s security posture, aiding in decision-making and monitoring. Integration with other solutions/devices (including security solutions) to enhance overall security monitoring and incident response capabilities, creating a more comprehensive security infrastructure. Collaborate with SIEM solution vendors for updates, patches, and support to ensure the system's reliability and effectiveness. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology, Computer Science or related field. Industry Certifications such as CISSP, CISM preferred. Required Experience: Advanced experience in a Technology Information Security Industry. Advanced prior experience working in a SOC/CSIR. Comprehension and practical knowledge of the “Cyber Threat Kill Chains”. Advanced knowledge of Tools, Techniques and Processes (TTP) used by threat actors. Advanced practical knowledge of “indicators of compromise” (IOC’s). Advanced experience with End Point Protection and Enterprise Detention and Response Software. Advanced experience or knowledge of SIEM and IPS technologies. Advanced experience with Wireshark, tcpdump, Remnux, decoders for conducting payload analysis. Knowledge of malware analysis, hacking techniques, latest vulnerabilities, and security trends. Preferably an interest, or knowledge of, or experience with SIEM and IPS technologies. Advanced knowledge of network technologies including routers, switches, firewalls Advanced prior demonstrated experience managing and leading a team in a related field. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. 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0 years

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Pune, Maharashtra, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. Key Responsibilities What you'll be doing Ten plus (10+) years of experience in networking environment responsible to plan and build new network environment; prepare, document and deploy changes in a network; understand the issues related to day-to-day operations; troubleshoot network issues with a network sniffer like Wireshark; test tools and procedures for voice and data circuits and liaison with carriers and vendors for installations Certified technical engineer (typically Cisco CCIE or comparable); In-depth hands-on experience with common network hardware including F5 Load balancer, Cisco router, switches, firewalls etc., together with other preferred technologies; Full understanding of ITIL and service management principals and hands on experience in complex LAN/WAN, MAN, DWDM, SONET architecture. Full understanding and operational knowledge of loop prevention protocols like spanning tree protocols. In-depth knowledge of L2 protocols like HSRP, VRRP, VTP, 802.1Q, Flex Link, LACP, etc.; In-depth working knowledge and troubleshooting of IP routing and network protocols (OSPF, BGP, EIGRP, RIP, spanning tree, multicast etc.); Full understanding of operational knowledge for troubleshooting of Cisco operating systems like IOS and NX-OS; In-depth working knowledge of IPT implementation and troubleshooting. Full understanding of firewalls & different deployment architecture. Complete understanding of proxy servers and virus walls scan engines Strong understanding of network security concepts and experience with network monitoring / management tools/ analysis tools; Service management expertise and ability to manage, improve service levels; Excellent analytical skills to evaluate problem Strong technical ability to troubleshoot and solve highly complex IP networks and hardware Able to conduct research into networking issues and multiple products Strong communication skills, fluent in local language and English (written/verbal) Strong interpersonal skills Excellent team worker, able to work in virtual global teams in a matrix organization Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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3.0 - 5.0 years

4 - 8 Lacs

Mumbai, Navi Mumbai

Work from Office

Notice Period : Immediate 15 days We are seeking a highly skilled and motivated Smartphone Field Testing Engineer to join our dynamic team in Mumbai. As a key member of our team, you will play a crucial role in ensuring the quality and performance of our latest smartphone devices. Key Responsibilities : Field Testing : - Conduct comprehensive field testing of smartphones and smartwatches to evaluate performance, connectivity, and user experience under real-world conditions. - Investigate and troubleshoot issues related to network connectivity, call quality, data transfer speeds, and other critical functionalities. - Collaborate with cross-functional teams to identify and resolve field issues promptly. Log Analysis and Debugging : - Utilize advanced logging tools like QxDM, QCAT, Wireshark, STT, and ELT to analyze device logs and identify root causes of performance issues. - Debug complex technical problems and propose effective solutions. 3GPP Standards : - Possess a deep understanding of 3GPP specifications for 3G, 4G, and 5G technologies. - Ensure compliance with industry standards and regulatory requirements. Reporting and Documentation : - Prepare detailed test reports, summarizing test results, findings, and recommendations. - Effectively communicate technical information to both technical and non-technical audiences. Team Collaboration : - Work closely with cross-functional teams, including engineering, product management, and customer support, to ensure timely resolution of field issues. - Contribute to a positive and collaborative team environment. Required Skills and Qualifications : - 3-5 years of experience in smartphone field testing. - Strong understanding of 3GPP specifications for 3G, 4G, and 5G technologies. - Hands-on experience with Android and iOS devices, including smartphones and smartwatches. - Proficiency in using log analysis tools like QxDM, QCAT, Wireshark, STT, and ELT. - Excellent problem-solving and troubleshooting skills. - Strong attention to detail and ability to work independently. - Excellent written and verbal communication skills. - Ability to work under pressure and meet tight deadlines. Preferred Skills : - Experience with network optimization and performance tuning. - Knowledge of scripting languages (e.g., Python, Perl) for automation. - Familiarity with test automation frameworks.

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary Operational Skills =================== Having 10+ Years of experience who can performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Leads and manages all initial client escalation for operational issues. Audits and analyse incident and request tickets for quality and recommends improvements with updates to knowledge articles. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Excellent communication skills ¿ both written and verbal Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. As part of Managed Service team, ready to work with 24/7 shift operation. Must be flexible to work outside of business hours as per business requirements Evaluation procedures collecting and analysing data, preparing reports, and ensuring data driven decision making. Technical Skills ================ Must have a good networking background and understanding. A high level of Palo Alto expertise in design, configuration, migrations, tuning and customization on Palo Alto features. Thorough knowledge of SCM, Panorama, Global Protect and Palo Alto firewall¿s Configuring and Troubleshooting Palo Alto firewalls, Cisco ASA, Cisco Firepower, Cisco WSA, F5,cisco any connect. Monitoring tools like NDB, SPLUNK, Syslog, Thousand Eye, Familiarity with Data Centre environment and hosted deployments/cloud. Proficient skill in Windows, UNIX, and Linux operating systems; Scripting and shell languages for automation. Experience with Wireshark or other protocol analysers Show more Show less

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5.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

5-10 years industry experience in networking environment Good networking technology skills along with a good understanding of cross platform technologies; Certified technical engineer (typically Cisco CCNP or comparable); Good technical ability to build new network environment; Good technical ability to prepare, document and deploy changes in a network; Technical ability to understand the issues related to day to day operations; Strong understanding of ITIL and service management principals; Good ability to follow documented deployment processes; Very good knowledge of L3 loop prevention protocols such as spanning-tree; Good technical knowledge of L3 protocols like HSRP, VRRP, VTP, 802.1Q, Flex Link, LACP, etc.; Detailed technical knowledge of routing protocols such as OSPF, EIGRP, BGP, RIP, etc. and is able to troubleshoot them; Detailed technical knowledge of Cisco operating systems such as IOS and NX-OS and is able to troubleshoot them; Basic understanding of Firewalls and network security concepts; Good ability to analyse and troubleshoot network issues with a network sniffer like Wireshark; Basic understanding of proxy servers; Strong experience with change request management systems; Good experience with network monitoring / management tools/ analysis tools; Good experience with liaising with carriers and vendors for installations; Service management expertise and ability to manage, improve service levels; Good analytical skills to evaluate problem; Good communication skills, fluent in local language and English (written/verbal) Excellent team worker, able to work in virtual global teams in a matrix organization Show more Show less

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8.0 - 10.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

You’ll be Responsible for? Design, implement, and maintain network architectures, including LAN, WAN, MPLS, VPN, SD-WAN, and cloud networks. Configure and optimize network services, including BGP, OSPF, EIGRP, VRRP, HSRP, and QoS. Deploy and manage security solutions such as NGFWs (Next-Generation Firewalls), IDS/IPS, SSL/TLS inspection, and NAC (Network Access Control). Configure and troubleshoot enterprise-grade network devices such as Cisco Nexus, Cisco ASA, Palo Alto, Fortinet, and F5 load balancers. Implement advanced network security measures, including Zero Trust architecture, Micro segmentation, and SIEM integration. Collaborate with DevOps and Cloud teams to design and deploy cloud-based networking solutions in Azure. Conduct network capacity planning and traffic analysis using tools like Wireshark, SolarWinds, PRTG, and NetFlow analyzers. Develop and maintain network automation scripts using Python, Ansible, or Terraform. Provide technical leadership in incident response, root cause analysis, and disaster recovery planning. Ensure compliance with industry standards such as ISO 27001, NIST, and PCI-DSS. Maintain detailed network documentation, including topology diagrams, configuration standards, and operational procedures. Lead and mentor junior network engineers and provide training on emerging network technologies. You’d have? Bachelor’s degree in computer science, Information Technology, or a related field. 8 to 10 years of hands-on experience in network architecture, administration, and security. Strong knowledge of enterprise networking protocols such as TCP/IP, BGP, OSPF, MPLS, VXLAN, and LISP. Expertise in network security tools such as Cisco ISE, Palo Alto Panorama, Forti Manager, and SIEM solutions. Experience with cloud-native networking technologies including VPC Peering, Transit Gateway, AWS Direct Connect, and Azure ExpressRoute. Proficiency in network automation and scripting using Python, Bash, Ansible, and Terraform. Familiarity with SDN technologies, including Cisco ACI, VMware NSX, and OpenFlow. Hands-on experience with wireless networking solutions, including Cisco Meraki, Aruba, and RADIUS authentication. Strong troubleshooting and analytical skills for diagnosing complex network issues. Excellent communication, documentation, and presentation skills. Industry certifications such as CCNP, CCIE, JNCIP, JNCIE, PCNSE, or equivalent are highly desirable. Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

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