1144 Wireless Jobs - Page 24

Join our Team About this opportunity: Ericsson Enterprise Wireless Solutions (BEWS) is responsible for driving Ericsson s Enterprise Networking and Security business. Our expanding product portfolio covers wide area networks, local area networks, and enterprise security. We are the #1 global market leader in Wireless-WAN enterprise connectivity and are rapidly growing in enterprise Private 5G networks and Secure Access Services Edge (SASE) solutions. What Will You Do: Define the Data sourcing strategy and works with partners to procure data. Supply to IP creation for Ericsson in AI/ML. Research studies and creative usage of new and/or existing data sources. Work with Data Architects to use existing data models and build new ones as needed. Work with new technologies and be the ambassador for them in MI Communities within Ericsson, nurturing the communities and mentoring junior data scientists. Engage with external ecosystem (academia, technology leaders, open source etc.) to develop the skills and technology portfolio for MI s needs Present and be prominent in MI related forums and conferences, e.g., publishing patents, presenting papers, organizing sessions etc. To be successful in the role you must have: Total 6 - 9 yrs of experience with proven skills of implementing a variety of Machine Learning techniques. Solid programming skills (R/Python) with proficiency in at least one. Proven track record of leading AI/ML projects end-to-end with complete ownership. Experience in Generative AI, conversation Assistant systems. Proven skills in building AI/ML based solutions using frameworks such as Python, R, H2O, Keras, TensorFlow, Spark ML etc. Experience in implementing new algorithms and methodologies from leading open source initiatives and research papers. Hands-on experience in designing and building AI models using Deep Neural Networks for applicable scenarios. Able to build and deploy AI models into production with focus on scaling, monitoring and performance. Sound knowledge of building explainable models (XAI) and prescriptive analytics.

Join our Team About this opportunity: Ericsson Enterprise Wireless Solutions R&D team is seeking an energetic and uniquely talented engineer who brings Cloud Native micro services development. This engineer will help build cloud delivered control plane services for Secure Access Services Edge (SASE) solutions. What Will You Do? Design, develop, deploy and maintain a suite of Cloud components/microservices written in Golang OR Python. Participate in Feature analysis, design and technical breakdown activities Troubleshoot development and production environments Write automated test cases Continuously deliver small batches of working software Stay updated on industry trends and emerging technologies. Introduce innovative solutions to improve application performance and efficiency Work in a scrum driven team proactively looking for ways to increase velocity and remove impediments Qualifications Minimum Qualifications: Bachelor of Engineering in Computer Science with 5-8 years of professional experience developing software using Golang and/or Java, deployed into Google Cloud or AWS cloud environments Excellent problem-solving skills and a natural interest in learning new things Solid grasp of data structures and functional and object-oriented design High level of knowledge of a programming language and object-oriented design patterns Exposure to CI/CD such as Jenkins and Gitlab Understanding of scrum methodologies and works well on a team A can-do mindset and behavior Well-versed with scoping efforts and estimating development tasks Preferred Qualifications: Experience with Docker and Kubernetes and CI/CD processes Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Bangalore Req ID: 768947

About this opportunity: Ericsson Enterprise Wireless Solutions (BEWS) is responsible for driving Ericsson s Enterprise Networking and Security business. Our expanding product portfolio covers wide area networks, local area networks, and enterprise security. We are the #1 global market leader in Wireless-WAN enterprise connectivity and are rapidly growing in enterprise Private 5G networks and Secure Access Services Edge (SASE) solutions. What Will You Do: Define the Data sourcing strategy and works with partners to procure data. Supply to IP creation for Ericsson in AI/ML. Research studies and creative usage of new and/or existing data sources. Work with Data Architects to use existing data models and build new ones as needed. Work with new technologies and be the ambassador for them in MI Communities within Ericsson, nurturing the communities and mentoring junior data scientists. Engage with external ecosystem (academia, technology leaders, open source etc.) to develop the skills and technology portfolio for MI s needs Present and be prominent in MI related forums and conferences, e.g., publishing patents, presenting papers, organizing sessions etc. To be successful in the role you must have: Total 6 - 9 yrs of experience with proven skills of implementing a variety of Machine Learning techniques. Solid programming skills (R/Python) with proficiency in at least one. Proven track record of leading AI/ML projects end-to-end with complete ownership. Experience in Generative AI, conversation Assistant systems. Proven skills in building AI/ML based solutions using frameworks such as Python, R, H2O, Keras, TensorFlow, Spark ML etc. Experience in implementing new algorithms and methodologies from leading open source initiatives and research papers. Hands-on experience in designing and building AI models using Deep Neural Networks for applicable scenarios. Able to build and deploy AI models into production with focus on scaling, monitoring and performance. Sound knowledge of building explainable models (XAI) and prescriptive analytics.

About this opportunity: Ericsson Enterprise Wireless Solutions R&D team is seeking an energetic and uniquely talented engineer who brings Cloud Native micro services development. This engineer will help build cloud delivered control plane services for Secure Access Services Edge (SASE) solutions. What Will You Do? Design, develop, deploy and maintain a suite of Cloud components/microservices written in Golang OR Python. Participate in Feature analysis, design and technical breakdown activities Troubleshoot development and production environments Write automated test cases Continuously deliver small batches of working software Stay updated on industry trends and emerging technologies. Introduce innovative solutions to improve application performance and efficiency Work in a scrum driven team proactively looking for ways to increase velocity and remove impediments Qualifications Minimum Qualifications: Bachelor of Engineering in Computer Science with 5-8 years of professional experience developing software using Golang and/or Java, deployed into Google Cloud or AWS cloud environments Excellent problem-solving skills and a natural interest in learning new things Solid grasp of data structures and functional and object-oriented design High level of knowledge of a programming language and object-oriented design patterns Exposure to CI/CD such as Jenkins and Gitlab Understanding of scrum methodologies and works well on a team A can-do mindset and behavior Well-versed with scoping efforts and estimating development tasks Preferred Qualifications: Experience with Docker and Kubernetes and CI/CD processes Primary country and city: India (IN) || Bangalore Req ID: 768947

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

In this role, You Responsibilities will: Work with geographically distributed stakeholder organizations to capture requirements and define firmware architecture for embedded systems. Create and maintain detailed documentation of firmware architecture, design, and code. Demonstrate a hands-on technical background with excellent C programming skills and embedded code development in compliance with coding standards and best practices. Develop low-level device drivers and work with microcontroller fundamentals (caches, buses, memory controllers, DMA, etc. ). Perform complex system-level debugging and troubleshoot firmware-related issues throughout the development lifecycle. Design and implement firmware solutions that meet system requirements and specifications. Collaborate with hardware engineers, software developers, QA engineers, and cybersecurity teams to ensure cohesive and secure product development. Provide clear and concise technical documentation for both internal and external use. Develop and implement test strategies for firmware components. Ensure firmware security and compliance with IEC 62443 standards. Generate and manage Software Bill of Materials (SBOM) for all firmware components. Use tools like Black Duck and Coverity for static code analysis and open-source vulnerability scanning. Collaborate with SQA and cybersecurity teams to ensure the reliability, quality, and security of firmware. WHO YOU ARE: You are team-focused, making the outcomes of the entire team your priority. You push yourself to achieve results and partner with others to drive work to completion while providing timely, relevant information across the organization. You are a problem solver who seeks new approaches and values secure, high-quality solutions. For This Role, You Will Need: B. S. degree in Computer Science, Electronics Engineering, or a related field (or equivalent experience plus certifications). 8+ years of professional work experience in embedded software development. Proven experience as a Firmware Architect or in a similar role. Strong proficiency in embedded systems programming languages such as C and C++. In-depth knowledge of firmware development processes, tools, and methodologies. Experience with microcontroller and microprocessor-based systems. Familiarity with communication protocols (e. g. , UART, SPI, I2C) and wireless technologies (e. g. , Bluetooth, Wi-Fi). Hands-on experience with OT cybersecurity standards and practices, including: IEC 62443 compliance for secure product development. Software Bill of Materials (SBOM) generation and management. Use of Black Duck for open-source vulnerability scanning. Use of Coverity for static code analysis and defect detection. Understanding of secure boot, firmware signing, and secure update mechanisms. Excellent problem-solving and debugging skills. Strong communication and collaboration skills. Experience in system-level design is a plus. Preferred Qualifications: Experience with real-time operating systems (RTOS). Knowledge of security best practices for embedded systems. Familiarity with version control systems (e. g. , Git) and issue tracking tools. Experience with Distributed Version Control (Mercurial, Git, or similar). Familiarity with Continuous Integration tools (TeamCity, Jenkins, or similar). Experience in developing/testing products with industrial protocols: HART, Foundation Fieldbus, Profibus, Industrial Ethernet. Hands-on experience with IEC 62443 compliance, SBOM generation, Black Duck, and Coverity for secure firmware development. Our Culture & Commitment to You: . .

Skill required: Voice - Customer Service Designation: Customer Service Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Proactive and inquisitive candidate required with clear and precise communication, written and oral skills Market knowledge of US Wireless and Telecom domain would be preferred Domain knowledge of International Voice process Analytical skills are also required with an eye for detail Job requires the candidate to be assertive or influence people, probe for responses and empathize with customers Team Building - Ability to coach, connect and motivate team members as well as groom Team Leads AI Orientation along with functional knowledge of analytical tools would be preferred Six Sigma and quality tools knowledge/certification would be desired International Voice Experience US Telecom Experience would be desirable Roles and Responsibilities: Manage team expectations and project SLAs Monitor knowledge sharing and retention within the team Ability to create and implement action plan for improvement across KPIs Ability to manage BQ/Outlier performance Mentor and groom Team leads and frontline advisors to take additional responsibilities Be part of client reviews and provide performance trends and next steps Encourage Value Adds not only for client but also for the organization. Grooms key individuals in the team through coaching Develop strategies for continuous improvement, identify projects and mentor them (Changes to improve Customer Experience) Handling customer escalations or providing resolutions which require higher level of authorization Take prompt, sound and independent decisions while resolving customer issues and need Communicates with the team in a timely manner (skip levels, appreciation etc) Planning & Executing Employee Engagement & Fun Activities Maintain effective employee relations at all levels Conducts town hall meetings and focuses on the needs of employees Identify Training needs for the floor Deciding on ways to control attrition for the process Conducting regular 1:1s Works in collaboration with the Quality / Work force planning, Training & HR teams Qualification Any Graduation

Job Title - GN-Comms & Media -Mobile Private Networks Consultant Management Level: 9-Team Lead/Consultant Location: Gurugram, DDC1A, NonSTPI Must-have skills: Intelligent Networks Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Work in teams to deliver projects for global clients, and be responsible, with minimal supervision, for: Independently liaise with customers and convincingly present solutions - especially in an unstructured and ever-changing client environment. Be able to independently question the customer, when required Gather business requirements from client stakeholders via interactions like interviews and workshops Understand customer needs and translate them to business requirements (business requirement definition), business process flows and functional requirements thereby acting as an interface between business and technology teams Ability to understand the as-is process; understand issues with the processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Engage all the stakeholders as a virtual team (Customer, Development and Accounts team, Product manager, operations) for sales origination, solutioning and delivery Propose solutions to the client based on gap analysis for the existing platforms against industry benchmarks Business Development: Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for different areas Support proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables Develop assets and best practices, point-of-view, research, or white papers for use by the team and larger community Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Diversity Candidates preferred Candidate should have 1-6 years experience of working with consulting / services provider firms in the telecom networks service assurance domain. Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory Exposure to global clients is preferred Have done a project delivery or performed POC related to use-case enablement using Private network Certifications related to BPMN, eTOM, ITIL, SID, TAM or similar is good to have Should have Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong analytical, problem-solving skills and good communication skills Should have Cross-cultural competence with an ability to thrive in a dynamic environment Preferable working knowledge of Automation across RPA / Artificial Intelligence / Machine Learning etc. Good experience of team Management Coach and mentor team members in projects, on asset development, BDs, and overall professional development Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (CN) team. It focuses in serving clients across specific Industries Communications, Media & Entertainment. Communications Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the worlds leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment Focuses on industries like broadcast, entertainment, print and publishing. Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in one or more Telecom Domains Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies , point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role! Technical Experience Must-Haves Experience in building 5G network strategy, Operating Model design, Process Transformation, governance & program management Experience in assessing clients current maturity and recommending the transition strategies and defining roadmap Experience in use case identification, prioritization, and monetization for Private network deployment (on prem & cloud deployment) Experience in Private network rollout planning, capacity dimensioning etc. Experience of working in multi-vendor and multi-technology ecosystem In- Depth knowledge Wireless network technologies i.e., LTE/5G, WiFi5/6, SD-WAN Good understanding of Private Network KPI definitions and measurement Good understanding of network generations, architecture, and 3GPP/ETSI/O-RAN specifications Good To Have Understanding the competitive landscape and market opportunities in Private Networks space Understanding of EPC/5G Core, Edge cloud, Multi Edge Computing (MEC), NFV, SDN and Applications Good understanding on Network Analytics - AI based Service Assurance use cases to drive business/operations benefits Good understanding of Network operations Processes, tools, operating model etc. Familiarity with microservices and CNCF services Basic understanding of SCADA, PLC, Robots, sensors of IT-OT environment, data collection and database system to control logic functions, API gateways, orchestrators, and middleware Core Skills required at least in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Value Architect and Tracking - Define value driver trees translating into value components and key KPIs linked to Business objectives Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree

Hiring for Network Lead Admin/Architect. Notice Period : (only candidate with 0-30 days notice period preferred for this role) Experience Range: 6 - 16 Years of experience in Network Admin Locations: Pune/Bangalore/Chennai/Hyderabad/Mumbai/Coimbatore Expert on design, configuration and implementation of Data Center, Branch with Nexus, L2, L3 switch Configuration. SD-WAN Network Configuration and management. Wireless WLC/AP infrastructure mgt, & configuration. Provides 3rd level technical support on data network related issues. Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required. Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP) . Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in datacenter network as well as WAL technologies. Niche Technology experience like Cisco ACI, NSX, SDN, SDA and DNAC Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls. Cisco / Aruba Experience in system platforms like Cisco Nexus,Infoblox, Riverbed, Cisco WLS Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc.

Technical and Professional Expertise: The suitable candidate will have at least 4 years' experience as a network security engineer Experience in Cisco security along with any other firewall vendors experience would be a distinct advantage Minimum of Cisco CCNP Certified Enterprise or Security or equivalent Minimum of PCNSA PCNSE preferable Experience in Juniper would be beneficial Client-facing experience English written and verbal skills; excellent phone manner Firm grasp of how routing protocols and switching in Cisco products work It is a requirement of the position that certifications and specializations achieved are kept current during your employment Experience in web security and email security would be an advantage Responsibilities: Resolving customer issues or escalating to L3 engineer as required Providing support to our clients on Cisco, Palo Alto & Juniper firewalls Supporting Cisco security products Experience of any of the following products would be advantageous; ISE, AnyConnect, Amp, Umbrella & Stealth watch, WSA, ESA & Duo To work closely with the Professional Services team You may be expected to become part of the on-call Due to the nature of the work, the successful candidate will be required to work out of hours at times

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Python (Programming Language) Good to have skills : Linux Operations, DevOpsMinimum 5 year(s) of experience is required Educational Qualification : A minimum of Bachelors Degree BE BTech or higher with work experience based on level of position with 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve creating and implementing software solutions, collaborating with cross-functional teams, and ensuring the smooth functioning of applications. Roles & Responsibilities:- Design, build, and configure applications to meet business process and application requirements using shell scripting and Python.- Deploying, Configuring & Maintaining Ansible for network Infrastructure automation.- Collaborate with cross-functional teams to gather and analyze user requirements.- Perform code reviews and ensure code quality and best practices.- Stay updated with the latest industry trends and technologies.- Ensure the smooth functioning of applications and address any performance issues.- Contribute to the continuous improvement of development processes and methodologies.- Optional knowledge of Juniper, Aruba Wireless Controllers, Cisco Routers & Switches. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Good To Have Skills: Experience with Linux Operations, DevOps.- Strong understanding of software development principles and methodologies.- Experience in designing and developing applications using Python.- Knowledge of database systems and SQL.- Familiarity with web development frameworks such as Django or Flask.- Understanding of version control systems like Git.- Ability to troubleshoot and debug complex software applications.- Good Communication Skills, Quick Learner & Flexible. Additional Information:- The candidate should have a minimum of 5 years of experience in Python (Programming Language).- This position is based in Gurugram.- A minimum of Bachelor's Degree (BE/BTech) or higher with work experience based on the level of the position with 15 years of full-time education is required.- Additional Information:Experience in networking domain will be an added advantage. Qualification A minimum of Bachelors Degree BE BTech or higher with work experience based on level of position with 15 years full time education

Skill required: Next Generation Customer Operations - Customer Service Designation: Senior Analyst Qualifications: Any Graduation Years of Experience: 5 - 7 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Proactive and inquisitive candidate required with clear and precise communication, written and oral skills Market knowledge of US Wireless and Telecom domain would be preferred Domain knowledge of International Voice process Analytical skills are also required with an eye for detail Job requires the candidate to be assertive or influence people, probe for responses and empathize with customers Proven experience in achieving targets against budget Team Building - Ability to coach, connect and motivate team members Clearly defines problems. Considers all the facts and alternatives available. Is willing to make firm and speedy decisions. Demonstrates objectivity and high quality in decision-making Ability to work with basic quality tool like RCA, CAPA, pareto, box plots etc. Ability to establish facts and develop conclusions and recommendations following detailed assessment and analysis Ability to make, communicate and deploy decisions related to people and processes and to control, monitor and evaluate the effectiveness of the decisions implemented Ability to make tough and timely decisions on task and people International Voice Experience US Telecom Experience would be desirable Roles and Responsibilities: Communicate with client customers via voice to help resolve the issues being faced Access the companys internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments Adapts effectively to changing plans and priorities Is able to follow a collaborative approach with people at different levels or working style Demonstrates ownership for goals. Drives himself and others to achieve desired results. Reviews and monitors progress with course correction to ensure success. Constantly raises the bar after each achievement Manage team expectations and project SLAs Monitor knowledge sharing and retention within the team Coordinate with supervisor and manager to provide day to day insights Share with supervisor and manager performance trends of the team and agree on next steps Handling customer escalations or providing resolutions which require higher level of authorization Qualification Any Graduation

Job Title - GN-Comms & Media -Mobile Private Networks Senior Manager Management Level: 6-Senior Manager Location: Gurugram, DDC1A, NonSTPI Must-have skills: Intelligent Networks Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (CN) team. It focuses in serving clients across specific Industries Communications, Media & Entertainment. Communications Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the worlds leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment Focuses on industries like broadcast, entertainment, print and publishing. Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in one or more Telecom Domains Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies , point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role! Technical Description Must-Haves Experience in projects on building 5G network strategy, Business Strategy & Modelling, Operating Model design, Process Transformation, governance & program management Experience in assessing clients current maturity and recommending the transition strategies and defining roadmap Experience in use case identification, prioritization, and monetization for Private network deployment (on prem & cloud deployment) Experience in Private network rollout planning, capacity dimensioning, design, deployment, operations, monitoring & reporting etc. Experience of managing multi-vendor and multi-technology ecosystem projects In- Depth knowledge Wireless network technologies i.e., LTE/5G, WiFi5/6, SD-WAN, MPLS Good understanding of Private Network KPI definitions and measurement Good understanding of 2G/3G/4G/5G, network architecture, and 3GPP/ETSI/O-RAN specifications Good To Have Understanding the competitive landscape and market opportunities in Private Networks space Understanding of EPC/5G Core, Edge cloud, Multi Edge Computing (MEC), NFV, SDN, cloud native applications Good understanding on Network Analytics - AI based Service Assurance use cases to drive business/operations benefits Good understanding of Network operations Processes, tools, operating model etc. Basic understanding of SCADA, PLC, Robots, sensors of IT-OT environment, data collection and database system to control logic functions, API gateways, orchestrators, and middleware Core Skills required at least in one or more roles Collaborate with IT and OT teams to ensure alignment of company standards and industry best practice Act as a technical SME for IT/OT convergence initiatives and projects Experience in creating Business case for telco/Enterprises in Private Networks Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Value Architect and Tracking - Define value driver trees translating into value components and key KPIs linked to Business objectives Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 14-16Years Educational Qualification: Any Degree

Aa a Senior Engineer, You will: Working with geographically distributed stakeholder organization to capture requirements and develop and define firmware architecture for embedded systems. Create and maintain detailed documentation of firmware architecture, design, and code. Demonstrate a hands-on technical background; excellent C programming and embedded code in compliance with coding standards and best practices, low level device driver development experience. Familiarity with computer system architecture, microcontroller fundamentals (Caches, buses, memory controllers, DMA, etc.) Experience with complex system-level debugging and troubleshoot firmware-related issues throughout the development lifecycle. Design and implement firmware solutions that meet system requirements and specifications. Work closely with cross-functional teams, including hardware engineers, software developers, and QA engineers, to ensure cohesive and integrated product development. Provide clear and concise technical documentation for both internal and external use. Develop and implement test strategies for firmware components. Collaborate with SQA teams to ensure the reliability and quality of firmware. WHO YOU ARE: You are team focused, making the outcomes of the entire team your priority. You push yourself to achieve results and partner with others to drive work to completion while providing timely, relevant information to individuals across the organization. You are a problem solver who seeks new approaches. REQUIRED EDUCATION, EXPERIENCE & SKILLS: B.S. degree in Computer Science, Electronics Engineering, or related level of experience plus certifications 5+ years of professional work experience in embedded software development. Proven experience as a Firmware Architect or similar role. Strong proficiency in embedded systems programming languages, such as C and C++. In-depth knowledge of firmware development processes, tools, and methodologies. Experience with microcontroller and microprocessor-based systems. Familiarity with communication protocols (e.g., UART, SPI, I2C) and wireless technologies (e.g., Bluetooth, Wi-Fi). Excellent problem-solving and debugging skills. Strong communication and collaboration skills. Experience in system level design is a plus. PREFERRED EDUCATION, EXPERIENCE & SKILLS: 5+ years of experience, including both embedded software. Experience with real-time operating systems (RTOS). Knowledge of security best practices for embedded systems. Familiarity with version control systems (e.g., Git) and issue tracking tools. Experience with Distributed Version Control (Mercurial, Git, or similar) Familiarity with Continuous Integration (TeamCity, Jenkins, or similar) Experience in developing/testing products with industrial protocols: HART, Foundation Fieldbus, Profibus, Industrial Ethernet Our Culture & Commitment to You: . .

Network Engineer - L2 - Gurugram (on-site ) - Immediate Joiners Preferred Job Description: We are hiring a Network Engineer L2 with hands-on experience in Routing, Switching, Firewalls, and Wireless technologies. This role demands strong technical expertise, adaptability to handle multiple site support, and a proactive approach to network maintenance and troubleshooting. Key Responsibilities: Manage and support network infrastructure cisco routing, switching, wireless, and firewalls. Troubleshoot and resolve L2-level network issues across office locations. Monitor network performance and ensure high availability and reliability. Collaborate with internal IT teams to implement network upgrades or changes. Maintain network documentation and asset inventory. Candidate Requirements: Minimum 3+ years of experience in network support (L2 level). Strong knowledge of routing protocols (OSPF, EIGRP, BGP), switching, VLANs, firewalls, and wireless networks. Good understanding of LAN/WAN infrastructure Ability to work independently and manage multiple site visits. Other Details: Travel allowance provided ( need to travel to 4 office within few km range - Not field job). 6-day working week (Monday to Saturday). General shift ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:

Job Description The role owns the design & development of solution against the opportunity. Should be able to design the right fir technical solutions and defend the same with the customers in domains like Tx, IP, SD WAN, RAN , and core along with the required tool and automation needs. Objective of the position is increasing revenue, profitability, by providing market competitive solution. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results. Responsibilities Serve as a technical expert on solutions design, development, and implementation requirements to address business needs. Analyze the functionality and constraints of recommended solution across multiple systems/platforms/applications. Scan the technology requirements of market, participate in product development activities, represent in customer / marketing forums to increase brand awareness. Ensure compatibility, interoperability, stability, and usability of solutions. Design and deliver complex solutions as per customer requirements. Work with various stakeholders including sales, product, and engineering teams to jointly assess customer requirements. Work with clients, internal stakeholders to provide integrated solution across multiple products and domains to meet the client requirements. Provide expertise to internal teams and/or external vendors and partners to design complex solutions and ensure effective integration of the solution. Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout complete lifecycle of Pre-sales. The role may be an individual contributor or may lead a small team. Desired Skill sets Knowledge of working in multiple domains of telecommunications such as transport, IP, SD WAN , Cloud , RAN and core network with experience in at least two of the said domains. Ability to translate customer and business requirements into technical solutions. Knowledge and Understanding o telecommunication network management and automation needs and solutions. Experience in managing international customer opportunities Willing to travel to meet customer needs within and outside India Experience in managing RFP s for international customers

Role & responsibilities 1. CCNA/CCNP Certification 2. Understanding about enterprise large IT network & security devices 3. Hands-on Experience in deployment of large enterprise networking 4. Understanding about L3 switching, routers, UTM firewall, Load balancer and other supporting network devices 5. Experience in Network monitoring tools deployment and management 6. Understanding of MPLS, VPN, Site-2-Site tunnel, Proxy servers, SMTP Gateway, 7. Understanding of Any cloud networking concepts and experience of their management 8. Participation of the creation and maintenance of available documentation regarding processes, network mapping, and network configuration. 9. Escalation Management - internal and external 10. Excellent knowledge of best practices around Network management, control and deployment Preferred candidate profile Candidates with proven experience working with network support and security modules along with CCNA certification and exposure in Palo Alto firewall and Azure cloud are strongly preferred. Candidates who can join immediately / within 30 days would be strongly preferred

Job Description: We are hiring Customer Service Executive for a leading MNC in the Telecom domain . The ideal candidate will be responsible for handling inbound and outbound customer queries, resolving complaints, and ensuring high levels of customer satisfaction. To apply, Call/WhatsApp HR Gufran at 8448837992 Key Responsibilities: Handle customer interactions via calls, emails, or chats related to telecom services. Resolve service-related issues efficiently and professionally. Maintain records of customer interactions and follow-ups. Adhere to quality standards and achieve performance targets. Requirements: Graduate with 1-5 years of customer service experience. Excellent communication skills in English. Willingness to work in rotational shifts. Strong problem-solving and interpersonal skills.

Qualification BTech or MTech in computer Science, masters in Wireless Networks & Applications, Electrical Engineering or related field. Job Description Collaborate with cross functional Teams: work closely with hardware and software engineers, data scientists and other stake holders to integrate IoT device with existing systems Data management: collect, analyse and interpret date from IoT devices to drive actionable insights and improvements Stay updated of the latest IoT trends, technologies and best practices to ensure that the center remains at the cutting edge of the research/industry Willingness to travel Willingness to learn

Job Designation: Technical Engineer (NOC Support) Location: Bengaluru, India Required experience (in years)- 1 to 3 yrs Responsibilities: Responsible for handling Level 1 analysis, trouble shooting and resolution. Responsible for handling product queries. Operation and Maintenance of system, platform, and interconnects including performing daily checklists and troubleshooting. The network elements include apps server, signalling interfaces, data base server, storage array, Oracle, Sun, HP and other hardware. Handling all the communication related to the assigned customer accounts. Coordinating the issues internally and with outsourced partners, service providers (ISPs, ILD/NLD carriers) and onsite teams. Responsible for maintaining and making available up-to-date contact information, supported product lists, technical information regarding products, troubleshooting information, all known fault handling information and other information of general use. To interface with customer for all CSRs internal and external. CSR handling on a 24/7 service level and to work in any shift. Implement workarounds to limit customer downtime. Subsequently follow-up and ensure implementation of permanent solution. Participate or organize Technical Call Bridge to address technical diagnostics with in collaboration with customers and partners. Maintain all the connectivity and account details from a support perspective to provide efficient support. Ensuring SLAs to better level than customer contract. Educational Qualification: B.E. / B.Tech. , M.E./M. Tech. or M. Sc. in Computer Science / Electronics Engineering / MCA Skill Sets: Experience in Network Operations, troubleshooting customer issues related to wireless technologies Strong Knowledge of GSM, SS7, SCCP and Core Network Operating Systems: Unix, Solaris Excellent troubleshooting skills Strong computer skills are required, with specific experience in HP Unix or Sun Solaris and Windows environment Ability to work in a team environment serving multiple global customers Strong English communication skills and sense of urgency Work Experience: 3 years of experience working as part of a 24X7 NOC team Min 2 years of related mobile telecom network operations environment required.

L3 Engineer - Network Security Engineer This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What you ll do: This position is responsible for day-to-day administration of network firewalls, Routers, Switches, Load balancers (LLB+SLB) and proxy systems designed to protect networks and systems from malicious/unauthorized network access or misuse. He/she ensures all the Business-Critical Systems are monitored, identify possible escalations and notify/seek assistance from track lead. Follow all the process and procedures defined for maintaining the environment. He/she should possess strong technical and subject matter expertise in at least five or more of the following security specialties: Firewalls : Palo Alto, Fortinet, Checkpoint, Juniper, Cisco VPN - IPSEC, SSL VPN: Fortinet, Cisco, Palo Alto, Checkpoint, Juniper Content Filtering : Zscaler/Websense/ Iron Port IPS : Cisco, Zscaler, Palo Alto, Fortigate, Juniper Unified Thread Management (UTM) SIEM/SIM products EDR products AAA services : ACS, Radius, RSA Load Balancers : Radware, Array, Citrix Netscaler, F5 Switches: Cisco, Juniper, HPE, Mellanox Routers: Cisco, Juniper, HPE Wireless: Cisco, HPE Core Accountabilities: Good Understanding on enterprise level Security based infrastructure systems planning, operations and maintenance, and management across multiple sites across the Globe. Ability to handle escalation calls and resolve issues as per priority. Good understanding on Firewall (at least any three expert level ASA/Check Point/Palo Alto/FortiGate/Juniper etc.) and experience in handling security concepts (Rule ADD/ Modify Delete, NAT, Faulty Firewall replacement, High Availability setup, packet capture, log analysis etc.) using CMD line and CSM/GUI/Smart console etc. Good knowledge on Load Balancers monitoring and troubleshooting, firmware upgrade, SSL offloading, Link Load Balancing Monitors, SLB s, Service Weights & Service Groups. Troubleshoot and fix high priority issues related to Firewalls, Load balancers, IPS/IDS, Proxy, Switching, Routing. EDR feature knowledge and troubleshooting is added advantage. Work with the HW Vendors/TAC for the SW/HW related issues and provide the required fix. Troubleshoot Site to Site VPN (IPSEC/ GETVPN/ GRE/MGRE), Proxy related issue (In-house/Cloud Hosting) & End user remote access VPN issues. Involve in change management process for HW replacement/ IOS upgrade/ Config change/ BW upgrade/ Whitelisting or Blacklist URLs & FW Rule addition etc. Knowledge and experience in Incident, Change, Problem, Service request and Configuration Management Processes (ITIL certification is an added advantage). Monitor the queue and maintain regular updates on the Tickets as per agreed SLAs, providing the detailed closure summary on the tickets. Detailed Root cause summary to be documented for the Problem tickets. Document Pre & Post implementation logs & Script for change. Network Diagram Design, Documentation and updates. Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity and Adhere to the ITIL process with zero noncompliance. Upskilling current technical knowledge by learning new Technologies on the job and obtaining relevant technical certifications. Behavioral & Leadership Competencies Strong communication skills (written, verbal), problem-solving skills and interpersonal skills Client service-oriented and solution-oriented, ability to handle expectations from the Clients perspective Able to communicate effectively with clients Able to communicate fluently in English Leadership Attributes Honesty and Integrity Commitment and Passion Good Communicator Decision Making Capabilities Accountability Delegation and Empowerment Creativity and Innovation. What you need to bring: BSc / BCA / BE / MCA / MSc or equivalent Technical Certifications : Checkpoint Certified Security Administrator / Expert Check Point Certified Maestro Expert will be an advantage. Fortinet NSE certified ANSSI certified Palo Alto Networks Cybersecurity Professional Certified Juniper JNCIA, JNCIA-SEC Cisco CCNP, CCIE HPE AIS, ASE, ACSX, ACSP, DC Professional, Architect, Security Experience & Technical Competencies: Min 5 years of industry experience as a Network Security engineer on Design, Implementation and troubleshooting multivendor network devices Network Security (multi-vendor) experience - Cloud security (Native security controls in AWS / Azure / GCP) & security tool implementation in cloud platform will be an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: #india #operations Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.