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8 - 10 years

16 - 20 Lacs

Bengaluru

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About The Role Role Purpose Understanding of Customer strategies and business requirement Create Architectural technologies and business roadmap that result in strong business / IT alignment and drive adoption, usages of technology across the enterprise Collaborate with key other infra domain, presales and customer architect Have strong delivery & solution architecture view, assess business needs capacity management, and establish the technical framework Deep understanding on any one of the tower DC technologies a) Virtualization VCF b) Unix c) AD & Exchange d) Storage & backup e) Network (LAN & WAN) and Security f) Service Integration & management tools Excellent ability to handle Customer & IT Vendors Excellent verbal & written communication skills to effectively present findings and reports at local and senior business management level . ? ? ? ? Mandatory Skills: Datacenter Architecting - Unix Stack. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 8 years

7 - 11 Lacs

Bengaluru

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About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Windows Server Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Coimbatore

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Microsoft Active Directory Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8 - 10 years

8 - 12 Lacs

Mumbai

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About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: VMware Server Admin. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8 - 10 years

7 - 11 Lacs

Chennai

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About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Windows Server Admin. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Mumbai

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: MSSQL Database Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Hyderabad

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: M365 Exchange Online. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Pune

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: MSSQL Database Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Pune

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Windows Server Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 3 years

3 - 6 Lacs

Pune

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About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 3 years

4 - 7 Lacs

Thiruvananthapuram

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About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Hyderabad

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Windows Server Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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- 2 years

7 - 11 Lacs

Bengaluru

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About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Synopsis PhonePe's Ethics & Compliance (E&C) team focuses on maintaining a strong corporate culture of integrity by promoting ethical and compliant behavior, and decision-making. The position reports to the Program Lead to support the execution and the governance of the Training & Awareness Program. The Program focuses on training and communication campaigns/initiatives across the organization to facilitate behavioral expectations and to understand the E&C requirements on the Code of Conduct, and compliance policies and procedures. Responsibilities Support in managing the Program requirements such as training and awareness plan, tracking the program's effectiveness, etc. Assist in the consistent drive of the training escalation protocols. Support in the execution of the core elements of the day-to-day org-wide training program operations, including course assignments, training reports, and troubleshooting. Validate the target audience data for compliance training and ensure remediation of gaps if any. Support in accurate and clear program dashboards/reports for the Leadership and Global stakeholders. Work with the various stakeholder teams such as Global, Compliance, and HR in steering the program agenda forward. Collaborate with internal stakeholders and the communications team to drive awareness campaigns. Support in the reviews of the AC HR Screening process and due diligence screening as per the Giving Procedures. Required Skills, Knowledge, and Experience Strong proficiency in Microsoft Office and Google Suite. Comprehensive understanding of data analysis, reporting, and maintaining data integrity. Strong analytical capabilities to root cause opportunities that help in actionable insights. Strong time-management skills with the ability to work on multiple projects at a given point in time. Collaboration skills and adept at working in a team-focused environment. Excellent communication, interpersonal, and presentation skills to build cross-functional relationships. Freshers/Graduate professionals with 01 year experience in training, data reporting, analysis, and strong communication skills. Experience with LMS (Learning Management System) and administration would be preferable. Location Bangalore PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe .

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6 - 9 years

4 - 9 Lacs

Pune

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About The Role Azure Windows Server Management Vmware ( Vmware) Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance and security Design, develop, and implement highly available, multi-region solutions within Microsoft Azure Analyze existing operational standards, processes, and/or governance to identify and implement improvements Migrate existing infrastructure services to cloud-based solutions Manage security and access controls of cloud-based solutions Develop infrastructure as code (IaC) leveraging cloud native tooling to ensure automated and consistent platform deployments Develop and implement policy driven data protection best practices to ensure cloud solutions are protected from data loss Support cloud adoption of applications as they are being transformed and/or modernized Ensure all infrastructure components meet proper performance and capacity standards Participate in a 24/7 on-call rotation to address and resolve technical escalations In charge of the management, maintenance, and support of Azure cloud infrastructures. To keep Azure services running smoothly, they assure Azure resources' stability, security, and performance, regulate user access, implement monitoring, and conduct day-to-day operational activities. Primary Skill Azure Windows Server VMware Secondary Skill Cloud Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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6 - 9 years

2 - 6 Lacs

Mumbai

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At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. About The Role Primary Skills Mobile Device Management (MDM) Microsoft Intune Required Skills & Qualifications: 4-6 years of experience in Intune and MDM administration. Strong understanding of iOS device management , including supervised mode and VPP. Experience with Windows Autopilot setup and deployment. Familiarity with Azure AD , conditional access, and compliance policies. Knowledge of scripting (PowerShell) for automation and reporting. Excellent troubleshooting and communication skills. About The Role - Grade Specific Is responsible for the overall measurement, analysis and implementation of any recommendations, ensuring desired outcome is achieved. Involved directly with other support teams and the client, owning the overall improvement activities. Owns overall backlog of improvement ideas and actions. Skills (competencies) Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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6 - 11 years

3 - 7 Lacs

Hyderabad

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About The Role Absolutely minimum skills/experience without which the daily work cannot be performed Additional skills that will enhance contribution to the role. Some of these could be acquired while on the project Demonstrated ability to build and support Windows Server Environments Familiarity with Disaster Recovery and High Availability Concepts In depth knowledge of at least one relevant Windows Server platform (2019, 2022) Fluency in at least one major shell scripting language (powershell, perl, python, ruby, etc) Proficiency in patching Windows vulnerabilities and resolving security related issues that arise Experience with Security Audits and fulfilling security requirements At least 3-5 years experience with VMware including patching, upgrades, and migrations A passion for problem solving In depth knowledge of Enterprise Backup Solutions Operating System hardening depth In depth knowledge of Enterprise Storage Solutions At least 5-7 years experience in enterprise-networking environment. Experience / familiarity with basic related technologies such as networking, relational databases (Oracle, MariaDB, SQL Server), clientserver architecture Experience in Automation (Powershell and/or scripting) Primary skills Microsoft Windows Server - 19-22, Oracle RAC, Maria DB and Microsoft SQL Demonstrated ability to build and support Windows Server Environments Familiarity with Disaster Recovery and High Availability Concepts In depth knowledge of at least one relevant Windows Server platform (2019, 2022) Fluency in at least one major shell scripting language (powershell, perl, python, ruby, etc) Proficiency in patching Windows vulnerabilities and resolving security related issues that arise Experience with Security Audits and fulfilling security requirements At least 3-5 years experience with VMware including patching, upgrades, and migrations. Secondary skills Disaster Recovery & High Availability, Patching, VMwareSystem Engineer (Windows) In depth knowledge of Enterprise Backup Solutions Operating System hardening depth In depth knowledge of Enterprise Storage Solutions At least 5-7 years experience in enterprise-networking environment. Experience / familiarity with basic related technologies such as networking, relational databases (Oracle, MariaDB, SQL Server), clientserver architecture Experience in Automation (Powershell and/or scripting)

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2 - 4 years

1 - 5 Lacs

Hyderabad

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Role & responsibilities Technical Skills Windows Server Engineer : Assist in creating and managing Active Directory users, groups, and organizational units (OUs). Perform troubleshooting and support for Group Policy Objects (GPOs). Monitor Windows Server performance, ensuring availability and system integrity. Assist with the installation and configuration of Windows Server roles, including File Server, DNS, and DHCP. Help with managing permissions and shared folder access for users and groups. Assist with patch management tasks, including updating systems via WSUS or SCCM. Patch Manager Conduct basic backup operations using Windows Server Backup and assist with restore processes. Perform basic DNS and DHCP troubleshooting, including IP address conflicts and DNS resolution issues. Assist in the automation of routine administrative tasks via PowerShell scripts. Support user account creation, password resets, and basic access permissions in Microsoft 365 Admin Center. Perform basic troubleshooting of Microsoft Exchange Online, including mailbox access and user permissions. Assist in configuring Microsoft Teams settings and user access. Support OneDrive users with access, sync, and configuration issues. Help configure Multi-Factor Authentication (MFA) and basic security policies for users. Provide basic support for SharePoint Online and troubleshoot common site access issues. Monitor and resolve basic email security issues, including spam filtering and quarantine management. Assist in monitoring system logs, alerting, and escalating incidents to L2 engineers. Assist in configuring and maintaining basic email flow, transport rules, and message tracking in Exchange Online. Preferred candidate profile

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10 - 15 years

7 - 14 Lacs

Mumbai, Navi Mumbai

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Job Description Position : Windows & VMware L2/L3/ SME Job Purpose Design, Solution, Troubleshoot and Architect for Windows/ VMWare Platform. Technical Ensure the 24/7/365 availability of all systems, applications, and infrastructure Configure new servers, applications, updates, and develop processes and procedures that fulfil the support of secure systems. Create and manage security and distribution groups, including managing group memberships. Troubleshoot and resolve Active Directory-related issues, including authentication problems, replication issues, and directory service errors. Implement and maintain Active Directory Certificate Services (AD CS) for issuing and managing digital certificates within the organization. Design, implement, and maintain Active Directory services, including domain controllers, DNS, Windows Failover Cluster etc Create and organize OUs to structure the AD hierarchy efficiently. Create, edit, and link Group Policy Objects (GPOs) to OUs. Assign permissions to users or groups for specific OUs or objects within the AD. Diagnose and resolve complex AD-related issues. Manage security group memberships, which can impact resource access. Extend or modify the AD schema for custom attributes or classes. Manage complex GPOs, including scripting and software deployment. Implement auditing policies and ensure AD compliance with security policies. Plan for AD scalability and high availability to ensure business continuity. Implement automation scripts and tools for routine tasks and reporting. Optimize AD performance by monitoring and tuning AD component Participate in anticipating, mitigating, identifying, troubleshooting, and resolving hardware and software issues on servers in a timely and accurate fashion. Coordinate with other staff, to prioritize and work on continuing to improve existing systems. Review new technology according to company direction. Advanced Remote Desktop and Terminal Server experience. VMWARE Cloud, Virtualization, Server and Storage vendor Certifications Preferred. Ten plus years of previous architecture experience, across multiple vendor and technologies. In-depth understanding of Cloud, Server, Storage, and Virtualization architecture design techniques, theories, principles, and practices. Solid experience designing enterprise Cloud, Virtualization, Server and Storage systems within a broad spectrum of technologies. Excellent Knowledge of Private, Public and Hybrid Cloud environments Excellent Knowledge of Cloud Orchestration platforms Excellent knowledge of Windows Server, Linux, in HA/DR type configurations. Excellent knowledge of Sever hardware platforms: x86 Excellent knowledge of VMWare ESX, vSphere, vRa Excellent knowledge of SAN, NAS, DAS, RAID, SCSI, Fiber Channel, Backup to Disk, clustering, encryption technologies from multiple vendors. Accountabilities Attend Customer’s request and issue and have ability to understand and resolve Knowledge Transfer & Knowledgebase creation Knowledge Transfer Own internal trainings and workshops of his area Create and Publish Knowledge Base articles and WIKI Documents Strengthen the team knowledge level in proactive manner. Outcomes/KPIs Solution Share at an Individual Level Quality of Solution – No follow-up issues Contribution to Knowledge building, Documenting Lessons Learned, Effective cascading of Knowledge. Quick Initial Response time. Work Environment and Benefits Opportunity to research and resolve problems even if the solution isn’t at your fingertips. Availability for rotating shifts depending upon business needs. There will also be rotating morning, evening shifts and night Shifts. Education and qualifications Bachelor’s degree in Engineering or any other equaling Work experience Minimum 10+ years’ of Architecture level experience in Windows & VMware Solutioning along with very good Cloud skills. Interested candidates can share their resume with below mandatory details Full Name (As per Aadhaar Card) Contact Number Email ID Current Company Total Experience Relevant Experience Current Salary (Fixed + Variable) Expected Salary CTC of offer in hand (if any) Primary Skills Notice Period/LWD Current Location Preferred Location Highest Qualification & % 10th % 12th % or Diploma % Graduation % Post-Graduation % (if yes)

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5 - 10 years

10 - 15 Lacs

Noida

Hybrid

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We are seeking a Systems Engineer – Cloud & Infrastructure to support and maintain critical cloud-based environments, virtual desktop infrastructure (VDI), and enterprise applications.

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2 - 5 years

4 - 9 Lacs

Noida, Bengaluru

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"Passionate About Adobe? Join Our Adobe Commerce Technical Team!" Be part of a dynamic community driving digital innovation! Get your Interview Scheduled today! To begin with, please share an audio or video introduction about your work experience on the below WhatsApp link for a QUICK response . https://wa.me/917249197853 (No calls please) "Seeking Candidates with Top Notch English Communication Skills to Join Adobe's Magento Team!" This is an OFFROLE on going position with 'Om Human Resource Agency Pvt Ltd' and you will be deputed at Adobe Systems office. Work Experience - 2 Years to 5 Years Work Location - Noida or Bangalore Adobe Office CTC Offered - 5Lpa to 9Lpa Work Mode - Work from Office Shifts - 5 Days- 24*7 Shifts (Cab facility available for night shifts) Additional Benefits/Perks- Best Work Environment, Medical & Accidental Insurance, PF, Annual Leaves and Meals. This is a direct client facing role with Adobe's customers and hence excellent (oral and written) communication skills in English is must. Strong experience in Magento or PHP, 2+ years experience with Cloud (Azure/Aws ) is preferred, Windows servers, API, Deep expertise in MySQL and database queries. Strong organizational and time management skills including multi-tasking and job duties. Proficient in technical problem-solving methodologies.

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4 - 9 years

14 - 18 Lacs

Thane

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Responsible for development of Digitalization business in Low Voltage industry from End Users and Infrastructure customers across India . - Promote Energy Monitoring solutions , Power Manager / Power Mind / Cloudbased Apps . - Promote Power Metering as well as Power Quality solutions from Siemens . - Support Sales in promoting / developing EP business in the above mentioned customer segment / area - Identify new opportunities / customers and work closely with regional sales to provide support in developing the Customer - Plan and execute promotional activities for End users and Infrastructure customers

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3 - 8 years

19 - 22 Lacs

Bengaluru

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Job location - Mumbai Kalwa OR Pune A Snapshot of Your Day As an OT Senior Engineer (f-m-d) you will develop features for highly complex systems in the energy sector industry and the system according to requirement specifications. How You'll Make an Impact Develop features for highly complex systems in the energy sector industry. Develop system according to requirement specifications. Assume responsibility for the development from the initial idea to documentation, testing until site implementation. Continuous improvement and optimization of the product performance Maintaining and continuous improvement of internal software and tools Summarize and present development results to stakeholders. Self-dependent design and development of IT/OT solutions Planning, design, configuration, administration, and support of high available IT/OT infrastructures with corresponding databases and backup systems Act as an Expert as inside of an international team for projects. Write, execute, and document manual test cases, detailed test reports and describe potential improvements / required modifications. You work in an international development team. We don"™t need superheroes, just super minds . Deep knowledge in Microsoft Windows Server OS (Active Directory, DNS, GPO, Certification Authority, WSUS, MS Defender, Remote Desk Services) Deep knowledge in network architecture (SCALANCE switches portfolio, another vendors portfolio is an advantage) Deep knowledge in firewalling (Windows internal firewall, Fortigate, PaloAlto) Experience with tools such as Powershell. Experience in working using agile methodology. Experience in cyber security architecture and design according OT requirements (e.g, ISO27001, ISA99, IEC62443). Experience in architecture, designing concepts and development of OT solutions (specially for critical infrastructures) Knowledge in VMWare Virtualization is an advantage. Knowledge in Veeam Backup is an advantage. Basic knowledge in PCS 7 is an advantage. Basic knowledge in industrial communication protocolsModbus, OPC, serial communication (e.g., RS4857 is an advantage) Readiness for occasional worldwide traveling (e.g., Engineering, Consulting, Commissioning) University degree in Engineering or Information Technology related or similar education, preferably with a focus on information management solutions. Expert communication skills in English.

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3 - 7 years

8 - 13 Lacs

Bengaluru

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Looking for challenging role? If you really want to make a difference - make it with us Siemens Energy is focused on helping customers navigate the world"™s most pressing energy problems. achievements worldwide, while also protecting the climate - all thanks to our employees. With us, you can do something significant that benefits society and human progress Your new role challenging and future-oriented A Snapshot of Your Day Siemens Energy is seeking a highly skilled and experienced Terminal Management System (TMS) Lead Engineer to join our team. As a TMS Engineer, you will be responsible for the planning, design, installation, administration, operation, and support of high-available IT infrastructures with corresponding databases and backup systems. You will play a crucial role in the design and development of IT solutions for TMS projects in the Oil & Gas industry, working as part of an international team. This position offers an exciting opportunity to work on global projects, travel internationally, and contribute to the advancement of the energy sector How You'll Make an Impact Plan, design, install, administer, operate, and support high-available IT infrastructures with corresponding databases and backup systems. Independently design and develop IT solutions for Terminal Management Systems. Work as part of an international team for TMS projects, acting as an engineer. Commission and support worldwide TMS projects. Define working packages and estimate effort required to fulfill customer requirements. Write, execute, and document manual test cases and detailed test reports, and provide descriptions of potential improvements or required modifications. Develop reporting procedures, drive cost savings, and continuously simplify processes by focusing on digitalization. Additional Information: The TMS (v2 and v3) is a critical component of Siemens Energy's SITERMINAL Solution, which is a flexible and comprehensive solution for Tank Farms and Terminals. The TMS interacts with DCS Systems, field devices (pumps, meters, loading computers), and ERP Systems for seamless data exchange. TMS Engineers are expected to possess extensive IT skills, including Windows Domain Administration, Virtualization (VMware), Network Administration, Database (MS SQL) expertise, and Development experience (Web, C++, C#). We don"™t need superheroes, just super minds. Experienced IT professional with expertise in Windows Server Systems, active directory, architecture and administration of networks, network management, and VMWare virtualization. Strong knowledge of Oracle and MS SQL Database installation, administration, and development. Proficiency in Oracle Forms & Reports. Basic understanding of Cyber Security requirements. Familiarity with communication protocols such as Modbus, OPC, and serial communication (e.g., RS485). Experience in architecture, design, and development of IT solutions in the Oil & Gas industry. Proficiency in software development languages such as C#, C++, SQL, HTML, JavaScript, and Angular. Good knowledge of PCS 7. Experience working with agile and scrum methodologies. Familiarity with development tools such as Azure DevOps and Visual Studio. Willingness to travel worldwide for meetings, testing, and commissioning. Fluent spoken and written English language skills. We"™ve got quite a lot to offer. How about you? This role is based in Bengaluru/Pune. You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

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3 - 8 years

11 - 15 Lacs

Gurugram

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Position Summary: An IT Infrastructure Engineer designs, implements, and maintains the IT infrastructure that supports an organization"™s operations. This includes servers, networks, storage, and cloud systems, ensuring high availability, scalability, and security of systems and services. How You"™ll Make an Impact (responsibilities of role) Design and deploy IT infrastructure (servers, networks, storage, and cloud systems). Monitor and maintain system performance, availability, and security. Implement automation tools for infrastructure provisioning and management (e.g., Terraform, Ansible). Troubleshoot and resolve hardware, software, and network issues. Manage cloud platforms (AWS, Azure, Google Cloud) and hybrid environments. What You Bring EducationBachelor"™s in computer science, IT, or related fields. CertificationsAWS Certified Solutions Architect, Microsoft Azure Administrator, Experience3+ years in IT infrastructure design and management. Proficiency in system administration (Linux, Windows) and networking (DNS, VPN, firewalls). Experience with cloud platforms (AWS, Azure, Google Cloud) and virtualization (VMware, Hyper-V). Knowledge of automation tools (Terraform, Ansible, Puppet) and scripting (Python, Bash). Strong understanding of cybersecurity principles and backup/recovery strategies. Excellent communication skills, with the ability to convey complex concepts to non-technical stakeholders. The ability to work collaboratively in a dynamic team environment across the globe.

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3 - 6 years

10 - 14 Lacs

Gurugram

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Job Title: Cloud Administrator - IT Services Location: Gurgaon, Haryana, India #job-location.job-location-inline {displayinline;} Work Mode: Work from Office Span of Control: Individual Contributor Job Summary Educational Qualification Skills Goal-oriented with a results-driven desire for success Experience

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