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3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As a Technician at EisnerAmper's Mumbai office, you will be an integral part of the Helpdesk team, providing exceptional services to clients in a growing environment. Your main responsibilities will include being logged into the Help Desk hunt group to answer support calls, taking ownership of end user incidents, troubleshooting system issues, escalating unresolved issues, monitoring incident queues, providing detailed work notes, following up with users, updating incident tickets, performing remote troubleshooting for computers and mobile devices, installing and configuring hardware and applications, and working as part of a team of technicians while also being capable of working independently. You will need to have an Associate or Bachelors Degree in Computer Science or a related field, with at least 3 years of experience as a Computer Technician or in an IT environment. Strong customer service, communication, and active listening skills are essential, along with a solid understanding of Microsoft operating systems and office products. Additionally, you should have a basic understanding of TCP/IP, Networking, VPN, and Wi-Fi technologies, as well as experience with PC imaging and supporting audio/video conferencing equipment. Attention to detail, logical thinking, urgency in responding to incidents, effective time management, and the ability to work varied hours and shifts are crucial for this role. Experience with ticketing systems like Ivanti or similar, along with on-call availability in a rotating 24x7x365 schedule, may also be required. Flexibility to travel to other local offices when necessary is a possibility. EisnerAmper is a client-focused, accountable, principled, and relationship-oriented organization, offering a fast-paced and collaborative work environment. With a global presence and a diverse range of industry sectors served, EisnerAmper provides audit, tax, advisory, and compliance services to clients worldwide. EisnerAmper India, a subsidiary of Eisner Advisory Group LLC, has been operating in India since 2007, with offices in Mumbai, Bangalore, and Hyderabad. The India team consists of over 500 professionals supporting a wide range of clients, from startups to Fortune 500 companies.,
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
EisnerAmper is looking for a Technician to join the Helpdesk team in their Mumbai office. They seek an individual who excels in a dynamic environment and is committed to delivering exceptional services to clients. Your responsibilities will include being available on the Help Desk hunt group to respond to incoming support calls, taking charge of end user incidents from start to finish, troubleshooting system issues, escalating unresolved issues to the appropriate internal teams, managing incident queues within defined ticket SLAs, providing detailed work notes, following up with users post-resolution, updating incident tickets, and performing remote troubleshooting for computers and mobile devices. Additionally, you will be responsible for installing and configuring computer hardware and software, adhering to technical procedures, working collaboratively with a team of technicians, and fulfilling any other assigned duties. To be considered for this role, you should possess an Associate or Bachelor's Degree in Computer Science or a related field, along with at least 3 years of experience in a Computer Technician or IT environment. Strong customer service, communication, and active listening skills are essential. You must have a good understanding of Microsoft operating systems, office products, TCP/IP, Networking, VPN, and Wi-Fi technologies. Proficiency in PC imaging, audio/video conferencing support, attention to detail, logical thinking, and effective time management are also required. Familiarity with Ivanti or a similar ticketing system is preferred. EisnerAmper is a prominent accounting, tax, and business advisory firm in the U.S., committed to client-centric, principled, and relationship-oriented practices. The firm offers a wide range of services to clients across various industry sectors globally. EisnerAmper India, a subsidiary of Eisner Advisory Group LLC, has offices in Mumbai, Bangalore, and Hyderabad, and comprises over 500 professionals serving a diverse clientele. If you are passionate about providing top-notch IT support, possess the required qualifications and skills, and are willing to work in Mumbai, we encourage you to apply for this rewarding opportunity at EisnerAmper.,
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job Description: CGBU ECP/IOT software development team is seeking an experienced platform software engineer in IOT space. We are seeking a candidate with 3+ years of development experience on Linux based platforms. Location: Bengaluru, India (or Gurugram, India) Job Requirements: BS or MS degree in computer science, or equivalent 3+ years of software engineering with proven results in designing, implementing and maintaining complex systems and services Rapid and continuous learning to support new features, innovation on Linux platform. Participate in discussions and maintenance to improve the software performance, maintainability, serviceability, and reliability. Ability to work in CI/CD and DevOps work styles. Solid technical background and understanding of Linux (or Unix) OS internals Strong understanding of Linux networking, routing protocols, firewall and NAT Embedded Platform system development experience Linux Operating systems and firmware development expertise Good knowledge on Public/Private Cloud concepts. Proficiency in programming languages: C/C++/Python/Java Linux Distributions: e.g. Oracle Linux, Debian, Red Hat, CentOS. Familiarity with WIFI and Mesh standards and open-source integrations Familiarity with 4G/LTE/5G Cellular WAN technologies Linux Open-source development experience is a big plus Ability and desire to resolve bugs, from debugging to deployment of fixes in production The ideal candidate will have the following skills: Proficiency in C/C++/Python/Java Ability to work in a fast paced and challenging environment. Experience working on agile development teams. Hands on embedded systems development experience Linux OS installation, customization, deployment with an emphasis on embedded products Linux driver and application development Containerization (Docker, Kubernetes) Experience working with IPSEC, TLS and Routing protocols like BGP/OSPF Experience with Oracle database/ MySQL Working knowledge of 4G/LTE/5G Cellular WAN and WiFi technologies Familiarity with Protocols: TCP/IP, UDP, HTTPS, DNS, DHCP, Firewall, NAT, VLAN etc. Soft Skills: Ability to multi-task and handle changing priorities. Strong command on spoken and written English. Excellent team skills, can-do attitude, focus on quality and drive to make a difference in a dynamic, fast paced organization. Advocate standard methodologies with other engineers, when it comes to development, troubleshooting, testing and deployment Why CGIU Reimaging communications to connect the world Gone are the days where telecommunications were synonymous with pure networking protocols. In the world of tech, disruption is the name of the game. Driven by 5G, IoT, analytics and cloud technologies, this disruption is happening at the core of the telecom network, impacting the way we communicate, work, study and consume entertainment services. And it is not just at the network level. 5G, edge, IoT, AI/ML, analytics and cloud technologies are the underlying fabric of an entire ecosystem of fully connected intelligent sensors and devices, capable of overhauling economic and business policies, and further blurring geographical and cultural borders. When these technologies come together, they are capable of delivering at every rung of the ecosystem's ladder, and spark innovations that will have a profound impact on social and lifestyle shifts, which affect the way we do business and drive the next generation of technological development. We are the Communications Global Industries Unit in Oracle, where IT meets network! We believe that the essence of us as a society is fulfilled by the communications that we have and the interactions that we enjoy with one another. And now more than ever, these interactions are becoming enriched with machine to machine and machine to everything. Proud of our 40+ years of heritage and expertise in helping our customers in the areas most critical for them in security, signaling and policy, we are leveraging the Oracle Cloud DNA to help our customers capitalize on emerging technologies to ultimately drive differentiation and deliver a competitive edge for their organization. Driven by a DevOps culture, we aim to deliver continuous innovation into our customers CI/CD pipelines, with the power of ML, AI, automation and analytics to help them create, test and deploy services in a more agile, secure and flexible way. Do you have the right brain telco, left brain IT mentality Do you want to be at the forefront of delivering groundbreaking IT technologies into the core of telecoms networks Do you thrive in a DevOps culture fuelled by collaboration and open communication If you enjoy working within highly skilled, multicultural teams and are passionate about cloud technologies, AI/ML, analytics, automation, 5G, edge, IoT and communications technologies, come join us as we re-imagine communications to connect the world. Our mission is to be the most trusted provider of multi-generational network solutions. We thrive to deliver high quality products and services by investing in our people and delighting our customers. If you are passionate about customer centricity, strive to deliver the highest quality and value creativity then we want to hear from you. Career Level - IC3 As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of Edge Platform software ..
Posted 2 months ago
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