17 Wfc Jobs

Role & responsibilities Total Years of Experience: 6+ Years. Relevant years of Experience: 5+ Years. Mandatory Skills : Responsibilities ensure that the Kronos Consultant can effectively support the implementation, maintenance, and optimization of Kronos WFM systems, providing clients with reliable and efficient workforce management solutions. Detailed Job Description : Need Kronos Consultant 1. Requirements Gathering and Analysis: 1. Gathering business and technical requirements from clients. 2. Performing needs analysis to determine how clients need to use the system. 2. Documentation and Testing: 1. Documenting business requirements, design specifications, and test scripts. 2. Coordinating, documenting, and executing unit, integration, and acceptance testing of implementation configurations. 3. Writing and executing test cases for clients. 3. Client Coordination and Communication: 1. Coordinating with clients, team members, and other stakeholders. 2. Providing support to users in a production environment. 3. Communicating progress, risks, issues, and status of deliverables to clients. Additional Responsibilities: • Training and Meetings: 1. Scheduling training sessions and meetings to discuss improvements and updates. 2. Keeping up-to-date with industry trends and developments. These responsibilities ensure that the Kronos Consultant can effectively support the implementation, maintenance, and optimization of Kronos WFM systems, providing clients with reliable and efficient workforce management solutions. Location: Any IBM Location.

Minimum 3 years of hands-on experience in UKG Kronos WFM/WFD functional configuration and support. Strong knowledge of Timekeeping, Scheduling, Hands-on experience with Dell Boomi process design, mapping, error handling, and process orchestration.

Warm Greetings from SP Staffing Services, We have an urgent opening from one of our client for below position, Kronos Consultant: Exp: 6 to 8 Yrs Location Bangalore only Mode of interview: Face-to-Face Interview Notice Period: Immediate JD: Total Years of Experience: 6+ Years. Relevant years of Experience: 5+ Years. Mandatory Skills : Responsibilities ensure that the Kronos Consultant can effectively support the implementation, maintenance, and optimization of Kronos WFM systems, providing clients with reliable and efficient workforce management solutions. Detailed Job Description : Need Kronos Consultant 1. Requirements Gathering and Analysis: 1. Gathering business and technical requirements from clients. 2. Performing needs analysis to determine how clients need to use the system. 2. Documentation and Testing: 1. Documenting business requirements, design specifications, and test scripts. 2. Coordinating, documenting, and executing unit, integration, and acceptance testing of implementation configurations. 3. Writing and executing test cases for clients. 3. Client Coordination and Communication: 1. Coordinating with clients, team members, and other stakeholders. 2. Providing support to users in a production environment. 3. Communicating progress, risks, issues, and status of deliverables to clients. Additional Responsibilities: • Training and Meetings: 1. Scheduling training sessions and meetings to discuss improvements and updates. 2. Keeping up-to-date with industry trends and developments. These responsibilities ensure that the Kronos Consultant can effectively support the implementation, maintenance, and optimization of Kronos WFM systems, providing clients with reliable and efficient workforce management solutions. Location: Any IBM Location. Resource should be available for F2F Interview in IBM location based on account request and Day 1 reporting post OB. RTH-Y. Threshold Band 7A. If you are interested with F2F interview and Contract to hire please share your profile to preetha.m@spstaffing.in or 7358295265

Location:Andheri West Job Type: Full-time Experience Level: 5+ years in software project management, preferably with a .NET/C# background Dept: RND Department Reports To: Director of Engineering / CTO Key Responsibilities: Project Oversight: Coordinate and monitor multiple concurrent development projects, ensuring all are on schedule, within scope, and aligned with company goals. Team Management: Oversee the day-to-day activities of developers. Assign tasks, track progress, resolve blockers, and ensure optimal team performance. Timeline & Deliverables: Create, manage, and maintain realistic project timelines and delivery plans using Agile, Scrum, or Kanban methodologies. Stakeholder Communication: Act as the primary point of contact for internal stakeholders and external clients. Communicate status updates, risks, and changes clearly and effectively. Resource Planning: Allocate team resources effectively based on project priority, developer skillsets, and workload capacity. Quality Assurance Coordination: Work closely with QA teams to ensure timely testing cycles and enforce standards for unit testing, integration testing, and regression coverage. Code Quality Oversight: Promote clean code practices and architectural consistency across all projects. Track and reduce technical debt by ensuring maintainable, well- documented, and modular codebases. Code Review Process Management: Enforce structured code review processes. Ensure peer reviews are conducted regularly, feedback is constructive, and action items are followed through. Risk Management: Identify risks and issues early. Develop mitigation strategies and ensure escalation protocols are followed where necessary. Process Improvement:Continuously evaluate and optimise workflows, tools, and team structures for improved software delivery and team productivity. Documentation: Maintain comprehensive and up-to-date project documentation including project charters, sprint reports, meeting minutes, and technical specifications. Qualifications: Bachelors degree in Computer Science, Engineering, or a related field (Masters a plus) 5+ years of experience managing software development projects Strong understanding of C#/.NET technologies and software lifecycle Experience with Agile/Scrum methodologies and tools like Jira, Azure DevOps, or Trello Excellent leadership, communication, and conflict-resolution skills Ability to manage multiple priorities in a fast-paced environment Experience working with distributed or cross-functional teams is a plus Preferred Skills: Prior hands-on experience as a C#/.NET developer (bonus) Understanding of Git and code review workflows Familiarity with database technologies (e.g., SQL Server, PostgreSQL) Experience integrating third-party APIs or legacy systems Exposure to software projects involving communication with external/custom hardware via serial, USB, or digital/analog I/O is a strong plus PMP or Agile certification (preferred but not mandatory) Interested Candidate may share CV on hr2@eecindia.com

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: KRONOS-WFC & WFD-Cloud. Experience3-5 Years.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:-Collaborate with project teams and client stakeholders to support project delivery.-Perform maintenance and configuration activities for Kronos modules such as accruals and timekeepers.-Prior experience in supporting functional testing, integration testing and UAT preferred.-Assisting the customer with testing, understanding the solution and hand holding during handover of the system.-Mentor junior members. Professional & Technical Skills: -Minimum of 10 years of experience in Workforce Management domain is a must.-Minimum 3+ years of experience in Pro WFM.-Mandatory Experience in Migration from WFC to Pro WFM.-Hands on exp in using Navigator, Paragon Transfer Manger, Data Migration Tool.-Very good experience in Kronos with functional expertise in Timekeeping, Accruals, Basic Scheduler.-Must have knowledge on Business Structure Setup and Labor Category Setup in Pro WFM.-Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.-Must have Practical Experience/Exposure and knowledge in Boomi.-SQL Reporting and WIM Integration are an added advantage.-Good to have knowledge on Data Views Setup.-Knowledge on building custom reports using BIRT tool will be an added advantage.-Must have knowledge on managing CRT tables and integrations in Pro WFM.-Thrive in a team environment, while also possessing the ability to work independently.-Proven ability to work creatively and analytically in a problem-solving environment.-Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction. Additional Information:-Ready to work in Shifts. Qualification 15 years full time education

Qualification: Bachelors degree or equivalent in Computer Science or related field At least 3+ years in Boomi and Kronos. Designed and developed integration using Boomi AtomSphere integration platform. Experience in Dell Boomi components, connectors, Application Source Qualifier, Mapping Designer and Transformations . Excellent knowledge on API management concepts. Knowledge on Rest API, SOAP framework, XML, Web service design. Experience in creating interfaces for upstream/downstream applications. Basic java programming knowledge . Advanced backend java development experience is an additional advantage. Groovy scripting knowledge is an additional advantage . Activiti BPM knowledge and ability to create business process is an additional advantage. Boomi external certification is highly desired. Domain knowledge of HCM is an additional advantage. Experience in creating APIs and managing them using Boomi is an additional advantage Functional experience with WFD/WFC is additional advantage and highly desired Detailed Analytical and logical reasoning skills Ability to break down business requirements into technical specifications Excellent oral(spoken English) and written communication skills Ability to prioritize tasks and handle parallel executions

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: KRONOS-WFC & WFD-Cloud. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : UNIX Shell ScriptingMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:-Collaborate with project teams and client stakeholders to support project delivery.-Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.-Prior experience in supporting functional testing, integration testing and UAT preferred.-Assisting the customer with testing, understanding the solution and hand holding during handover of the system.-Mentor junior members.-Thrive in a team environment, while also possessing the ability to work independently.-Proven ability to work creatively and analytically in a problem-solving environment.-Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction. Technical Experience:-Minimum of 7 years of experience in Pro WFM domain is a must.-Minimum 2+ years of experience in Pro WFM.-Mandatory Experience in Migration from WFC to Pro WFM.-Hands on exp in using Navigator, Paragon Transfer Manger, Data Migration Tool.-Very good experience in Kronos with functional expertise in Timekeeping, Accruals, Basic Scheduler.-Must have knowledge on Business Structure Setup and Labor Category Setup in Pro WFM.-Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.-Must have Practical Experience/Exposure and knowledge in Dell Boomi.-SQL Reporting and WIM Integration are an added advantage.-Good to have knowledge on Data Views Setup.-Knowledge on building custom reports using BIRT tool will be an added advantage.-Must have knowledge on managing CRT tables and integrations in Pro WFM. Additional Information:-Ready to work in Shifts. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRoles and responsibilities:Collaborate with project teams and client stakeholders to support project delivery.Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.Prior experience in supporting functional testing, integration testing and UAT preferred.Assisting the customer with testing, understanding the solution and hand holding during handover of the system.Experience in Test automation and/or manual testing wrt UKG platformMentor junior members.Thrive in a team environment, while also possessing the ability to work independently.Proven ability to work creatively and analytically in a problem-solving environment.Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.Proven ability to build, manage and foster a team-oriented environment.Desire to work in an information systems environment.Technical and Professional Experience:Minimum of 4+years of experience.Capability to understand the business case, features, high-level architecture and benefits of Data Hub and general process of getting data into and out of the system.Identify the various settings related to pipelines and wrappers.Mandatory Experience in Migration from WFC to Pro WFM.Hands on exp in using Navigator, Paragon Transfer Manger,Data Migtration Tool.List implementation tasks Describe mappings required for Pro WFM to successfully deliver pay code-related data to Pro WFM Data Hub.Recognize how to validate reporting data in Data Hub to ensure consistency between Pro WFM and Data Hub and other Data Hub considerations such as role-level security, how to use the data dictionary, importing/exporting data, and transitioning customers to support.Design and determine if a customers reporting need is best met by a Data view, standard report, modified standard report, or custom report.Make modifications to standard reports and publish the resulting reports.Create custom reports from scratch using BIRT Report Studio Implement computed columns in custom reports.Navigate and leverage information found in the Data Dictionary. Additional Information:Ready to work in shifts. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:-Collaborate with project teams and client stakeholders to support project delivery.-Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.-Prior experience in supporting functional testing, integration testing and UAT preferred.-Assisting the customer with testing, understanding the solution and hand holding during handover of the system.-Mentor junior members.-Thrive in a team environment, while also possessing the ability to work independently.-Proven ability to work creatively and analytically in a problem-solving environment.-Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction. Technical Experience:-Minimum of 7 years of experience in Pro WFM domain is a must.-Minimum 2+ years of experience in Pro WFM.-Mandatory Experience in Migration from WFC to Pro WFM.-Hands on exp in using Navigator, Paragon Transfer Manger, Data Migration Tool.-Very good experience in Kronos with functional expertise in Timekeeping, Accruals, Basic Scheduler.-Must have knowledge on Business Structure Setup and Labor Category Setup in Pro WFM.-Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.-Must have Practical Experience/Exposure and knowledge in Dell Boomi.-SQL Reporting and WIM Integration are an added advantage.-Good to have knowledge on Data Views Setup.-Knowledge on building custom reports using BIRT tool will be an added advantage.-Must have knowledge on managing CRT tables and integrations in Pro WFM. Additional Information:-Ready to work in Shifts. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRoles and responsibilities:Collaborate with project teams and client stakeholders to support project delivery.Perform maintenance and configuration activities for Kronos modules such as accruals and timekeeper.Prior experience in supporting functional testing, integration testing and UAT preferred.Assisting the customer with testing, understanding the solution and hand holding during handover of the system.Experience in Test automation and/or manual testing wrt UKG platform.Mentor junior members.Thrive in a team environment, while also possessing the ability to work independently.Proven ability to work creatively and analytically in a problem-solving environment.Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.Proven ability to build, manage and foster a team-oriented environment.Desire to work in an information systems environment.Technical and Professional Experience:Minimum of 6+years of experience in Pro WFM domain.Capability to understand the business case, features, high-level architecture and benefits of Data Hub and general process of getting data into and out of the system.Identify the various settings related to pipelines and wrappers.Mandatory Experience in Migration from WFC to Pro WFM.Hands on exp in using Navigator, Paragon Transfer Manager, Data Migration Tool.Must have hands on experience on Desktop reports.List implementation tasks Describe mappings required for Pro WFM to successfully deliver pay code-related data to Pro WFM Data Hub.Recognize how to validate reporting data in Data Hub to ensure consistency between Pro WFM and Data Hub and other Data Hub considerations such as role-level security, how to use the data dictionary, importing/exporting data, and transitioning customers to support.Design and determine if a customers reporting need is best met by a Data view, standard report, modified standard report, or custom report.Make modifications to standard reports and publish the resulting reports.Create custom reports from scratch using BIRT Report Studio Implement computed columns in custom reports.Navigate and leverage information found in the Data Dictionary. Additional Information:Ready to work in shifts. Qualification 15 years full time education

Job Description: We are seeking an experienced Senior Consultant with expertise in UKG/WFC Forecasting and Scheduling to join our team. The ideal candidate will bring a minimum of 5 years of hands-on experience in workforce forecasting and scheduling within the UKG (Ultimate Kronos Group) or WFC (Workforce Central) environment. This role involves working closely with stakeholders to optimize workforce planning, ensure scheduling efficiency, and drive strategic workforce decisions. Primary Responsibilities: Design, configure, and implement UKG/WFC Forecasting and Scheduling solutions. Collaborate with business and technical teams to understand workforce planning requirements. Analyze data trends and deliver optimized forecasting models and schedules. Provide guidance and support during system upgrades, enhancements, and daily operations. Troubleshoot issues and ensure smooth functioning of WFM systems. Create and maintain documentation related to configuration and system processes. Provide training and knowledge transfer to internal teams and end-users. Mandatory Skills: Strong hands-on experience with UKG/WFC Forecasting and Scheduling (minimum 5 years). In-depth knowledge of Workforce Management (WFM) principles and practices. Excellent problem-solving and analytical skills. Strong communication skills for collaboration with stakeholders across functions. Preferred Skills: Experience in implementing WFM solutions for large enterprise clients. Familiarity with other UKG modules is a plus. Experience working in hybrid environments.

Proficient in .NET 4.5+, MVC 5, C#, ASP.NET, ADO.NET, Web API, SQL Server 2008+, WCF, REST APIs, XML, JavaScript, jQuery, React/Angular, AJAX, Entity Framework, Azure DevOps Familiar with Jira, Confluence, SDLC, Agile, unit testing, and DevOps Required Candidate profile Should have team lead experience and at least handling a team of 4+ members.

About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: KRONOS-WFC & WFD-Cloud. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:-Collaborate with project teams and client stakeholders to support project delivery.-Perform maintenance and configuration activities for Kronos modules such as accruals and timekeepers.-Prior experience in supporting functional testing, integration testing and UAT preferred.-Assisting the customer with testing, understanding the solution and hand holding during handover of the system.-Mentor junior members. Professional & Technical Skills: -Minimum of 10 years of experience in Workforce Management domain is a must.-Minimum 3+ years of experience in Pro WFM.-Mandatory Experience in Migration from WFC to Pro WFM.-Hands on exp in using Navigator, Paragon Transfer Manger, Data Migration Tool.-Very good experience in Kronos with functional expertise in Timekeeping, Accruals, Basic Scheduler.-Must have knowledge on Business Structure Setup and Labor Category Setup in Pro WFM.-Must have knowledge on Tiles Setup and Display Profiles Setup in Pro WFM.-Must have Practical Experience/Exposure and knowledge in Boomi.-SQL Reporting and WIM Integration are an added advantage.-Good to have knowledge on Data Views Setup.-Knowledge on building custom reports using BIRT tool will be an added advantage.-Must have knowledge on managing CRT tables and integrations in Pro WFM.-Thrive in a team environment, while also possessing the ability to work independently.-Proven ability to work creatively and analytically in a problem-solving environment.-Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction. Additional Information:-Ready to work in Shifts. Qualification 15 years full time education

Urgent hiring for one of CMMi5 client for Kronos Technical. Exp: 3-9 Yrs Mode: Hybrid Job Description: Kronos technical 6 years of experience in Kronos WorkForce Central v7 x v8 x Strong hands on experience in Configuration and Customization of WFC building blocks WIM Workforce Integration Manager Must have strong hands on experience in Workforce Attendance configurations and their related system settings Must have worked on and maintained Kronos Pay Policies building blocks Accrual building blocks and Activity setup Must know Employment terms Employee self service Org Setup Basic and Advanced Scheduler and Common setup Must have the ability to configure Workforce Device Manager building blocks and troubleshoot 4500 InTouch Kronos clocks Will be responsible for Monitoring and troubleshooting all upstream and downstream WIM interfaces to the Kronos application Should be able to write and debug SQL queries and procedures Provide day to day support on incidents that are disrupting normal business operation on time Possess good analytical and problem solving skills Experienced in customer handling and with ITIL process Support do proactive problem management contribute to Continuous improvement Identify opportunities for automation Coordinate with the automation team Should have good verbal and written communication Should be ready to work in shifts S2 and S3 If interested with the above position kindly share your updated resume to sharmila.g@spstaffing.in