Website Sales

As a professional responsible for managing online sales platforms, you will be in charge of overseeing various channels such as the company website, e-commerce portals, and marketplaces. Your primary focus will be on generating leads and converting them through digital outreach methods like email, chat, and social media. You will need to promptly respond to customer inquiries received via website forms, live chat, or email. Additionally, your role will involve creating and maintaining accurate product listings with detailed descriptions, pricing information, and appealing visuals to attract potential buyers. A crucial aspect of your job will be to track and analyze website traffic and sales data to identify opportunities for optimization. You will collaborate closely with the marketing teams to execute promotions and campaigns effectively. Furthermore, you will be expected to upsell and cross-sell products based on customer behavior and preferences. It will also be your responsibility to ensure smooth order processing by coordinating with logistics and support teams. Monitoring customer feedback and proactively resolving any complaints to enhance overall satisfaction levels will be essential. Keeping yourself updated on digital trends and competitor strategies will also be a part of your regular tasks. This is a full-time, permanent position requiring you to work night shifts during the US shift from Monday to Friday at the work location in person. If you are interested in this opportunity, please contact the employer at +91 9700544577 for further discussions.,