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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 6.0 years

1 - 5 Lacs

Nashik, Pune, Mumbai (All Areas)

Work from Office

* The candidate has to handle tie-up banks. * Regularly visiting all the branches across the territory * To build relationships with existing customer * Lead Closing * Handle the walk-in customer through tie-up Banks. * 100% lead provide Required Candidate profile * Qualification : Graduate * Experience : Min 1+ year of any Sales / Banking / Finance / Insurance sector * Age criteria : 21 to 37 Years * Good Communications Skills * Fresher's Can't Apply

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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2.0 - 7.0 years

7 - 10 Lacs

Thane

Work from Office

A leading private bank is hiring virtual RMs to manage its wealth segment over the phone Managing their HNI client portfolios, and giving the best service experience: no rotational shift, No late evening work, and no personal meetings with clients. Required Candidate profile Experienced Banking candidates with at least 2 years of portfolio management, and VRM with excellent English communication skills can apply for the role. Work location - Thane, Ghodbander.

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3.0 - 4.0 years

3 - 4 Lacs

Medinipur

Work from Office

1. Operations Undertake co-ordination with field people from CCR for smooth operation of the plant Measure various process parameters along with Shift In-charge. Record process parameters and plant log for the respective section, inspect specific parameters on regular basis, and perform any extra duties assigned by the Shift In-Charge Monitor the quality of the products- Raw meal, Clinker and Cement- and maintain the quality within the range as defined in the QMS procedures Keep good co-ordination with the laboratory for the feedback of quality follow the non-conformity procedure in case the product is not conforming to the standards Executes, according to the safety procedures, the necessary precautions and lock-outs. Take readings of plant parameters (tour log), energy and gas, and perform basic chemical water analysis; perform periodic functional tests on plant systems Perform administrative work related to data reporting and operating procedures Check the plant regularly, reports malfunctions to the shift supervisor and makes work request Perform shift turnovers and assures the transfer of the necessary information Make suggestions for plant and operating procedure improvements Supervise the loading and unloading of chemicals to and from the trucks Responsible for the cleanliness and tidiness of the control room and other rooms used by operations Follow up the availability of operational consumables and reports deviation as needed Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization Ensure initiation and sensitization of the employees towards digitization and automation of the processes Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization 2 Environmental and Health Safety Considerations Responsible for performing the operational activities to meet standards of public safety, employee safety and environmental citizenship that meet or exceed regulatory requirements Responsible for the implementation of the work permit system and suggests improvements to the Safety Head Report dangerous hazards on plant systems, work place, working environment and general public Ensure that the plant does not violate any of the environmental rules and report problems 3. Self/ Team Development Review and monitor performance of team members and provide requisite developmental support/ inputs Complete the IDP Execution for self and team members as part of self and subordinate development Recommend training as required for teams development Develop the team and update their knowledge base to cater the organization need Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees

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1.0 - 6.0 years

3 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Urgent Hiring – Inbound Voice Process India’s 3rd Largest Private Bank Location: Noida (Sec-16 & 125), Thane Role: Phone Banking Officer (On-Rolls, Office-Based) CTC: 3–4.25 LPA+incentives Shifts: 24/7 Rotational | 8 Week Offs/Month Required Candidate profile Graduate (No B.Tech/MBA) 1+ Yr Voice Process Exp (BPO/BFSI/IT etc.) Freshers with excellent communication may apply WFH Not Available Apply Now-Immediate joiners preferred Call 808126356 Ekta Perks and benefits Mediclaim Branch Banking eligibility after 2 yrs

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1.0 - 6.0 years

3 - 4 Lacs

Thane, Ulhasnagar, Mumbai (All Areas)

Work from Office

Urgent Hiring – Inbound Voice Process India’s 3rd Largest Private Bank Location: Noida (Sec-16 & 125), Thane Role: Phone Banking Officer (On-Rolls, Office-Based) CTC: 3–4.25 LPA+incentives Shifts: 24/7 Rotational | 8 Week Offs/Month Required Candidate profile Graduate (No B.Tech/MBA) 1+ Yr Voice Process Exp (BPO/BFSI/IT etc.) Freshers with excellent communication may apply WFH Not Available Apply Now-Immediate joiners preferred Call 9082104424 Sanika Perks and benefits Mediclaim Branch Banking eligibility after 2 yrs

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 4 Lacs

Kolkata

Work from Office

Role & responsibilities Virtual Bancassurance - Life Insurance Min 1 year experience (tele sales preferred)

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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3.0 - 8.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Job Description A Position Overview Position Title Virtual Relationship Executive (Work Station Specialist) Bancassurance Department Partnership Distribution Level/ Band Asst Manager Role Summary: The Job holder will need to engage with internal sales team along with the Channel Partner to drive Insurance Sales through a combination of field sales support and business development activities B Organizational Relationships Reports To VRM Work Station Manager Supervises NA C Job Dimensions Geographic Area Covered National Internal Stakeholders Training Channel Marketing Branch Operations Product Management Distribution Operations External Channel Partner D Key Result Areas Organization Process Key Contributions Strategic Business Development Delivery of a profitable & sustainable business model The role holder should have the ability to achieve goals, efficiently execute target plans aligned with choice priorities To execute key priorities, Implements and execute plans constantly to track progress to accomplish desired goals. To be able to multitask and balance competing priorities effectively, understands the value of time and is able to get more done in less time than others, is able to do significant value addition in driving organization goals Sales & Compliance Management To achieve channel targets : Achieve Premium targets as per rolled out channel plan To achieve VRM Activation Targets: To create healthy pool of lead generation across VRM Teams Ability to set high standards for self. Continuously improve own performance and meet or exceed objectives Provide support to VRM at a ground level, Make joint field calls to achieve targets Do timely submission, pendency resolution and Issuance Focus on lead generation and sales Should have through knowledgeable of product, industry norms, financial markets, regulatory norms, channels, emerging trends, new developments Should be able to apply the knowledge to enhance business prospects, understand problems and provides proactive solutions basis his specialized knowledge Should be process & product champion Ensures adherence to policies and procedures follow compliance Maintain and observe Company s internal control standards, implement and observe the Company s Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Relationship Management Building & Leveraging Relationships: Being able to connect with people naturally, show genuine concern for others, Focuses on meeting customer needs both internal and external, able to persuade & influence outcomes without direct controls Develops networks and builds alliances with wide range of stakeholders to facilitate win-win situations Leveraging existing relationships well and is mature in creating strong personal rapport and build long lasting relationship E Skills Required Technical Product/Subject matter expertise Business perspective & planning Performance Management skills Finance / Insurance industry awareness Self management Problem solving skills Peer level co-ordination and influencing skills Behavioral Essential Desired Interpersonal skills <

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3.0 - 8.0 years

4 - 8 Lacs

Mumbai

Work from Office

Job Description A Position Overview Position Title Virtual Relationship Executive (Work Station Specialist) Bancassurance Department Partnership Distribution Level/ Band Asst Manager Role Summary: The Job holder will need to engage with internal sales team along with the Channel Partner to drive Insurance Sales through a combination of field sales support and business development activities B Organizational Relationships Reports To VRM Work Station Manager Supervises NA C Job Dimensions Geographic Area Covered National Internal Stakeholders Training Channel Marketing Branch Operations Product Management Distribution Operations External Channel Partner D Key Result Areas Organization Process Key Contributions Strategic Business Development Delivery of a profitable & sustainable business model The role holder should have the ability to achieve goals, efficiently execute target plans aligned with choice priorities To execute key priorities, Implements and execute plans constantly to track progress to accomplish desired goals. To be able to multitask and balance competing priorities effectively, understands the value of time and is able to get more done in less time than others, is able to do significant value addition in driving organization goals Sales & Compliance Management To achieve channel targets : Achieve Premium targets as per rolled out channel plan To achieve VRM Activation Targets: To create healthy pool of lead generation across VRM Teams Ability to set high standards for self. Continuously improve own performance and meet or exceed objectives Provide support to VRM at a ground level, Make joint field calls to achieve targets Do timely submission, pendency resolution and Issuance Focus on lead generation and sales Should have through knowledgeable of product, industry norms, financial markets, regulatory norms, channels, emerging trends, new developments Should be able to apply the knowledge to enhance business prospects, understand problems and provides proactive solutions basis his specialized knowledge Should be process & product champion Ensures adherence to policies and procedures follow compliance Maintain and observe Company s internal control standards, implement and observe the Company s Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Relationship Management Building & Leveraging Relationships: Being able to connect with people naturally, show genuine concern for others, Focuses on meeting customer needs both internal and external, able to persuade & influence outcomes without direct controls Develops networks and builds alliances with wide range of stakeholders to facilitate win-win situations Leveraging existing relationships well and is mature in creating strong personal rapport and build long lasting relationship E Skills Required Technical Product/Subject matter expertise Business perspective & planning Performance Management skills Finance / Insurance industry awareness Self management Problem solving skills Peer level co-ordination and influencing skills Behavioral Essential Desired Interpersonal skills Communication skills Creative thinking skills Supervising/Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills F Incumbent Characteristics Essential Desired Qualification Graduate Experience 3-8 years <

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1.0 - 6.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Hiring for Telesales Officer (Insurance domain) Work from office Branch: BTM Layout, Bengaluru Details : Shift: 9 Hours (Day) Experience: Min 6 months experience preferred (Freshers can also apply) Salary: Freshers: Up to 19k CTC, Experience: Up to 28k CTC Roles and Responsibilities As a Telesales Executive, your primary responsibility will be to connect with potential customers via phone calls and educate them about our insurance products. You will play a pivotal role in building relationships with customer, assessing their insurance needs, and providing tailored insurance solutions. Excellent communication and interpersonal skills. Ability to explain complex information in a clear and understandable manner. Knowledge of insurance products and services is a plus. C all HR Aiswarya: 7972173667 to schedule your interviews. ** ALL INTERVIEWS Walk IN **

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1.0 - 6.0 years

2 - 3 Lacs

Chennai

Work from Office

Hiring for Telesales Officer (Insurance domain) Work from office Branches : Vadapalani, Chennai Aminjikarai, Chennai Details : Shift: 9 Hours (Day) Experience: Min 6 months experience preferred (Freshers can also apply) Salary: Freshers: Up to 19k CTC, Experience: Up to 28k CTC Roles and Responsibilities As a Telesales Executive, your primary responsibility will be to connect with potential customers via phone calls and educate them about our insurance products. You will play a pivotal role in building relationships with customer, assessing their insurance needs, and providing tailored insurance solutions. Excellent communication and interpersonal skills. Ability to explain complex information in a clear and understandable manner. Knowledge of insurance products and services is a plus. Call HR Aiswarya: 7972173667 ** ALL INTERVIEWS Walk IN **

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4.0 - 5.0 years

4 - 6 Lacs

Jaipur, Rajasthan, India

On-site

Roles and Responsibilities Engage and nurture the relationship with channel partners to drive business targets Design and execute a sales plan to help the team gain maximum mindshare of the distributor , thus meeting targets and improve market share in the HDFC Bank Virtual Review team's progress against plan and guide them to succeed and grow in their careers Create desired sales behaviour in the team by using the digital sales management processes Ensure quality and persistency of the business Job Description Be proudly associated with India's largest private Life Insurance company, recognized as one of the Great places to Work! Be a part of our HDFC Life Sales Team and join us in our mission of protecting India with pride! Desired Candidate Requirement MBA/Graduate with minimum 6 years of sales experience and minimum 5 years of people management experience Experience of managing sales team in the BFSI/Telecom/Broking/Call Centre space will be preferred Immediate Joiners preferred. Key skills: Strong sales planning, team management and high achievement drive Role: Bancassurance Manager Industry Type: Insurance Department: BFSI,Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate

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1.0 - 4.0 years

3 - 5 Lacs

Bengaluru, Karnataka, India

On-site

Roles and Responsibilities Engage and nurture the relationship with channel partners to drive business targets Design and execute a sales plan to help the team gain maximum mindshare of the distributor , thus meeting targets and improve market share in the HDFC Bank Virtual Review team's progress against plan and guide them to succeed and grow in their careers Create desired sales behaviour in the team by using the digital sales management processes Ensure quality and persistency of the business Job Description Be proudly associated with India's largest private Life Insurance company, recognized as one of the Great places to Work! Be a part of our HDFC Life Sales Team and join us in our mission of protecting India with pride! Desired Candidate Requirement MBA/Graduate with minimum 6 years of sales experience and minimum 5 years of people management experience Experience of managing sales team in the BFSI/Telecom/Broking/Call Centre space will be preferred Immediate Joiners preferred. Key skills: Strong sales planning, team management and high achievement drive Role: Bancassurance Manager Industry Type: Insurance Department: BFSI,Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate

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2.0 - 7.0 years

3 - 6 Lacs

Mumbai Suburban, Thane, Navi Mumbai

Work from Office

Life Insurance Agent/Advisor. Sales Executive/Telesales (VRM). Bancassurance Manager. Direct channel

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 6.0 years

3 - 5 Lacs

Chennai, Coimbatore, Bengaluru

Work from Office

Candidate needs to have Life Insurance Experience Excellent communication skills required Candidates with BFSI Experience will be preferred Candidate needs to have good convincing power Interested candidates can call/whatsapp HR Varun- 9310054306

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0.0 - 5.0 years

1 - 3 Lacs

Thane

Work from Office

Designation: Digital Sales manager - Outbound Payroll-Broking Payroll Process-Voice Graduate with 6 mths voice exp Job Location-Airoli Salary-3.25 lakh+Incentive Day Shift Work From Office Call 8080126356 /9137797705 / 9022157571 www.hyfly.in Required Candidate profile Outbound calling and converting leads of Demat account Explaining the customers product features & benefits Graduate with min 6 months of exp into voice process will be added advantage age limit-32 Perks and benefits Daily allowance Rs.150 Variable annual bonus

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1.0 - 6.0 years

1 - 3 Lacs

Ahmedabad, Rajkot, Surat

Work from Office

• Building a strong relationship with the sales team of channel partners • Handle walk in customers • Bank responsible for meeting sales through Bank • Regularly follow up with client • Generating leads from Relationship Managers and Personal Bankers Required Candidate profile Graduation or Above. - Age 21 to 38. - 2 years of field sales experience. - Need local candidate with good local network. - Fresher's Can't Apply.

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1.0 - 6.0 years

1 - 4 Lacs

Nagpur, Sangli, Aurangabad

Work from Office

• Building a strong relationship with existing customer • Handle walk-in customers through tie-up banks • 100% lead provide • field work require • Bank responsible for meeting sales through Bank • Regularly follow up with client • lead closing Required Candidate profile Graduation or Above. - Age 21 to 38. - 2 years of field sales experience. - Need local candidate with good local network. - Fresher's Can't Apply.

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1.0 - 6.0 years

1 - 4 Lacs

Nashik, Pune, Mumbai (All Areas)

Work from Office

• Building a strong relationship with the sales team of channel partners • Handle walk in customers • Bank responsible for meeting sales through Bank • Regularly follow up with client • Generating leads from Relationship Managers and Personal Bankers Required Candidate profile Graduation or Above. - Age 21 to 38. - 2 years of field sales experience. - Need local candidate with good local network. - Fresher's Can't Apply.

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10.0 - 17.0 years

8 - 14 Lacs

Vadodara

Work from Office

Ensure product quality meets BIS/ASTM/internal standards. sampling, testing & lab operations. Compliance ISO, BIS, and environmental standards. KPI Clinker/cement quality (C3S, LSF, Blaine) Fuel & power consumption Equipment downtime Required Candidate profile Gujarat Domicile Mandatory Requirements

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1.0 - 6.0 years

0 - 0 Lacs

ahmedabad

On-site

Dear Candidate, Greetings From "APEX SERVICES" Department: Digital Business Unit Role: Virtual relationship manager Designation: E1 Assistant Manager CTC- upto-5 LPA + incentive + Other benefit " NISM 8 / NISM 5A IS MANDATORY" Job Description: Managing of 3000 to 5000 customers per dealer. To achieve healthy revenues without compromising on clients profitability. Should focus on overall portfolio growth, client activity ratio and quality of information delivered. Propose investment options based on customer needs by assessing their risk appetite. Support the client decision making with use of technology enabled tools Develop Knowledge of market news, financial trends and current affairs Analyze customer portfolio & give appropriate advice Responsible to ensure all activities are in adherence as per Compliance & Risk. Assist in increasing depth in existing relationships Requirements Should have Excellent communication, writing, typing & presentation skills. Good knowledge of Share market, financial trends, equity derivative, Options trading Kindly reply with an updated CV on apex.asmita@gmail.com if you are interested in the mentioned Job Role. you can also call on 7052551753 .

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Exploring VRM Jobs in India

Virtual Relationship Management (VRM) is a growing field in India, with more companies recognizing the importance of managing customer relationships in the digital space. Job seekers looking to enter this field have various opportunities to explore across different industries.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The salary range for VRM professionals in India can vary based on experience and location. Entry-level positions might start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in VRM may include roles such as Customer Relationship Executive, VRM Specialist, Relationship Manager, and VRM Manager. As professionals gain experience, they may progress to Senior VRM Manager or Head of VRM positions.

Related Skills

In addition to VRM expertise, professionals in this field may also benefit from skills such as data analysis, customer service, communication, CRM software proficiency, and digital marketing knowledge.

Interview Questions

  • What is Virtual Relationship Management (VRM)? (basic)
  • How would you handle a dissatisfied customer in a virtual setting? (medium)
  • Can you explain the importance of data analytics in VRM? (medium)
  • How do you stay updated with the latest trends in digital customer management? (basic)
  • Describe a successful VRM campaign you have implemented in the past. (advanced)
  • What strategies would you use to improve customer engagement through virtual channels? (medium)
  • How do you measure the success of a VRM program? (medium)
  • Have you used any CRM software in your previous roles? If so, which ones? (basic)
  • How do you prioritize customer interactions in a virtual environment? (medium)
  • Can you give an example of a challenging customer relationship situation you have faced and how you resolved it? (advanced)
  • What metrics do you think are important to track in VRM? (medium)
  • How do you handle customer data privacy and security concerns in VRM? (medium)
  • Have you ever collaborated with marketing teams on VRM initiatives? If so, how did it go? (medium)
  • What do you think sets a good VRM strategy apart from a great one? (advanced)
  • How do you tailor virtual communication for different customer segments? (medium)
  • What role do social media platforms play in VRM? (basic)
  • Can you explain the concept of omnichannel customer experience in the context of VRM? (advanced)
  • How do you build and maintain long-term relationships with virtual customers? (medium)
  • Have you ever had to deal with a crisis situation in VRM? How did you handle it? (advanced)
  • What do you think are the key challenges in virtual relationship management? (medium)
  • How do you ensure consistency in customer experience across different virtual touchpoints? (medium)
  • Can you discuss a time when you had to persuade a reluctant customer to engage with your virtual platform? (medium)
  • What strategies do you use to retain customers in a virtual environment? (medium)
  • How do you incorporate feedback from virtual interactions into your VRM strategy? (medium)

Closing Remark

As you prepare for interviews in the VRM field, remember to showcase your expertise in managing virtual customer relationships and your ability to adapt to the evolving digital landscape. With the right skills and preparation, you can confidently pursue exciting opportunities in VRM roles in India. Good luck!

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