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Voice Process Assocaites

1 - 5 years

0 Lacs

hyderabad telangana

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

complaints transactions authorization customer inquiries requests through emails calls messages

Work Mode

On-site

Job Type

Full Time

Job Description

As a Voice Process Associate in the pharmaceutical industry, you will be responsible for handling customer inquiries, complaints, and requests through various channels such as emails, calls, and messages. Your role will also involve processing transactions and authorizations efficiently. Key Skills required for this role include: - Ability to respond to customer inquiries promptly and professionally. - Handling customer complaints with empathy and finding suitable resolutions. - Processing transactions accurately and ensuring proper authorization procedures are followed. This is a full-time, permanent position in the Outsourcing/Offshoring sector. As a Voice Process Associate, you will play a crucial role in maintaining high customer satisfaction levels and ensuring smooth operations within the pharmaceutical industry.,

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