Virtual Assistant

Job Description

7 Virtual Assistant Services is seeking a talented and dedicated individual to join our team as a Virtual Assistant (Preferred AirBNB Virtual Assistant). The ideal candidate should be based in Chennai and willing to work from our office. Responsibilities: Support the team with administrative tasks such as scheduling, data entry, and email management Conduct research and analysis on a variety of topics Assist in the preparation of reports, presentations, and other documents Participate in team meetings and contribute to discussions and brainstorming sessions Handle phone calls and respond to inquiries from clients and partners Maintain accurate and up-to-date records and files Communicate with guests and hosts via Airbnb messaging platform and phone to address inquiries, concerns, and special requests Manage booking calendars, including scheduling and coordinating check-ins and check-outs, cleaning services, and repairs/maintenance Ensure accurate and up-to-date listing information, including pricing, availability, and property details Handle payments, refunds, and cancellations according to Airbnb policies and guidelines Monitor and respond to reviews and ratings, and take proactive steps to improve guest satisfaction and property performance Identify and resolve issues related to guest experience, property management, and Airbnb platform usage Stay up-to-date with Airbnb policies, regulations, and best practices, and implement changes as needed Requirements: Bachelor's degree in any field Excellent written and verbal communication skills in English Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Strong attention to detail and ability to multitask Ability to work independently as well as part of a team Prior experience as a virtual assistant or in a similar role is a plus Must be able to work from our Chennai office NOTE: 1. Night Shift: 8:00 PM to 5:00 AM IST 2. Work from Office 3. Freshers are welcome