As a Customer Call Executive, you will be the voice of Vakeel Saab for thousands of users. Your job is to receive calls, guide callers, explain legal consultation packages, and build trust with people who may be confused, anxious, or new to legal services, and convert them to take the legal advisory call. Handle inbound & outbound calls from users seeking legal help Understand customer needs and suggest suitable legal services or packages Guide users on how to use the website/app for consultations or bookings Resolve complaints or queries with patience and empathy Follow up with users to ensure query resolution and satisfaction Work with the legal operations team to coordinate appointments with lawyers Maintain call logs and feedback in the CRM system Requirement: Fluency in Hindi & English speaking Added regional language is a bonus Legal Knowledge will be added advantage Location: South Delhi Role: Full time Experience: 1-2 years Timings: 6 days a week initially Show more Show less

Call Center Manager – Vakeel Saab Location: Vasant Vihar, South Delhi (Work from Office) Timings: 10:00 AM to 7:00 PM Working Days: 6 days a week (Alternate Saturdays off) 📝 About the Role: We are looking for a smart, confident, and empathetic Call Center manager to handle client interactions on behalf of Vakeel Saab — India’s most trusted online legal consultation platform. Your role is to connect users with the right lawyers, guide them through the consultation packages, and ensure a smooth and respectful experience, all while upholding our mission of making legal advice accessible to all. ✅ Key Responsibilities: Handle inbound and outbound calls from users seeking legal advice Understand client requirements Match users with suitable lawyers based on issue, language, and budget Maintain professionalism, empathy, and confidentiality on every call Enter accurate call notes and feedback into the system 💬 Required Skills: Fluency in Hindi and English Strong communication and listening skills Ability to handle users calmly and empathetically Basic computer skills (CRM familiarity is a plus) 🌟 Bonus Points (Preferred but not mandatory): Proficiency in any regional language (e.g., Marathi, Tamil, Bengali, Telugu) Prior legal work knowledge of the legal domain 🎯 What We Offer: Opportunity to work on a meaningful platform that empowers access to justice Supportive, mission-driven team environment Fixed working hours with alternate Saturdays off A chance to become a core team member and grow into a leadership role

Experience: 2-5 Years Location: Vasant Vihar,Delhi, In office Are you a passionate and driven React Native Engineer with a proven track record of bringing mobile products to life from conception to launch? Do you thrive in dynamic startup environments and possess the entrepreneurial spirit to own and drive the development of innovative solutions? If so, we want to hear from you! VakeelSaab.com is an ambitious legal-tech startup with a mission to make legal advice accessible, anonymous, and affordable for everyone in India. We're building India's first real-time legal consultation platform—enabling users to get legal help in minutes seeking a talented Senior React Native Engineer to join our lean and agile team. This role is perfect for someone who is not just a coder, but a product-minded individual eager to make a significant impact on our core offering. You will be instrumental in shaping the technical direction and delivery of our mobile applications for both Android and iOS, owning the product from its nascent stages (0 to 1) through scaling. What You'll Do: Product Ownership & Vision: Take full ownership of key features and modules, from ideation and requirements gathering to deployment and post-launch iteration. You'll contribute significantly to the product roadmap, user stories, and overall mobile strategy. Full-Stack Mobile Development: Architect, develop, and maintain high-performance, scalable, and robust cross-platform mobile applications using React Native for both Android and iOS. This includes writing clean, modular, and well-documented code. From 0 to 1: Lead the development of new product functionalities and features from the ground up, tackling complex challenges and finding innovative solutions to bring our vision to life. Cross-Functional Collaboration: Work closely with product managers, UI/UX designers, backend engineers, and QA to translate mockups and wireframes into pixel-perfect, intuitive user interfaces and seamless user experiences. Performance Optimization: Identify and resolve performance bottlenecks, ensuring optimal app speed, responsiveness, and memory usage across a wide range of devices. Native Module Integration: Leverage native modules when necessary to achieve platform-specific functionalities and optimize performance where React Native might not suffice. API Integration: Seamlessly integrate with RESTful and/or GraphQL APIs, ensuring efficient data flow and robust communication with backend services. Code Quality & Best Practices: Champion best practices in mobile development, including code reviews, automated testing (unit, integration, E2E), CI/CD pipelines (Fastlane, CodePush, etc.), and maintain a high standard of code quality. Stay Ahead of the Curve: Continuously research and evaluate emerging technologies and industry trends in the React Native ecosystem to keep our tech stack modern and competitive. Mentorship (Optional but Valued): Potentially mentor junior engineers and contribute to a culture of continuous learning and growth within the team. What You'll Bring: 2-5 years of hands-on experience in professional React Native application development. Mandatory experience developing and deploying production-ready mobile applications for both Android and iOS. You should be comfortable with platform-specific nuances and build processes (Xcode, Android Studio, Gradle). Proven experience in owning a product or significant features from 0 to 1 within a fast-paced environment. This means you've been involved in the entire lifecycle, from concept to launch and iteration. Demonstrable experience working in a startup environment, exhibiting adaptability, resourcefulness, and a strong sense of ownership. Strong proficiency in JavaScript (ES6+) and TypeScript. In-depth understanding of React Native core principles , including component lifecycle, state management (Redux, Context API, Zustand, MobX), hooks, and performance optimization techniques. Expertise in consuming and integrating with RESTful APIs; experience with GraphQL is a strong plus. Familiarity with modern front-end build pipelines and tools (Webpack, Babel). Proficiency with version control systems, especially Git and Git workflows (branching, merging, pull requests). Experience with testing frameworks such as Jest, React Native Testing Library, and/or Detox. Solid understanding of mobile UI/UX design principles and best practices for creating intuitive and engaging user experiences on both platforms. Excellent problem-solving, debugging, and analytical skills. Strong communication and collaboration skills to effectively work with cross-functional teams and articulate technical concepts clearly. Bonus Points For: Experience with CI/CD pipelines for mobile applications (e.g., Fastlane, GitHub Actions, Jenkins). Familiarity with backend technologies (e.g., Node.js, Python, Firebase) or cloud platforms (AWS, GCP, Azure) to understand full-stack implications. Contributions to open-source React Native projects or a strong GitHub portfolio. Experience with analytics and crash reporting tools (e.g., Firebase Analytics, Sentry). Why Join Us? Be a foundational member of a rapidly growing startup with a compelling vision. Work on a product that genuinely impacts users. Enjoy a high degree of autonomy and ownership over your work. Collaborate with a talented and passionate team. Opportunity for significant professional growth and impact. competitive salary, flexible hours

As a passionate and driven React Native Engineer with 2-5 years of experience, you will play a crucial role in bringing mobile products to life from conception to launch. VakeelSaab.com, an ambitious legal-tech startup, is seeking a talented Senior React Native Engineer to join their lean and agile team based in Vasant Vihar, Delhi. If you thrive in dynamic startup environments and possess an entrepreneurial spirit, this opportunity is perfect for you. At VakeelSaab.com, we are on a mission to make legal advice accessible, anonymous, and affordable for everyone in India. As a Senior React Native Engineer, you will have the opportunity to own and drive the development of innovative solutions. You will be instrumental in shaping the technical direction and delivery of our mobile applications for both Android and iOS, from its nascent stages (0 to 1) through scaling. **What You'll Do:** **Product Ownership & Vision:** Take full ownership of key features and modules, contribute significantly to the product roadmap, user stories, and overall mobile strategy. **Full-Stack Mobile Development:** Architect, develop, and maintain high-performance, scalable, and robust cross-platform mobile applications using React Native for Android and iOS. **From 0 to 1:** Lead the development of new product functionalities and features from the ground up, finding innovative solutions to bring our vision to life. **Cross-Functional Collaboration:** Work closely with product managers, UI/UX designers, backend engineers, and QA to translate mockups and wireframes into intuitive user interfaces and seamless user experiences. **Performance Optimization:** Identify and resolve performance bottlenecks to ensure optimal app speed, responsiveness, and memory usage across various devices. **Native Module Integration:** Leverage native modules when necessary to achieve platform-specific functionalities and optimize performance. **API Integration:** Seamlessly integrate with RESTful and/or GraphQL APIs for efficient data flow and robust communication with backend services. **Code Quality & Best Practices:** Champion best practices in mobile development, including code reviews, automated testing, CI/CD pipelines, and maintaining a high standard of code quality. **Stay Ahead of the Curve:** Continuously research and evaluate emerging technologies in the React Native ecosystem to keep our tech stack modern and competitive. **Mentorship (Optional but Valued):** Potentially mentor junior engineers and contribute to a culture of continuous learning and growth within the team. **What You'll Bring:** - 2-5 years of hands-on experience in React Native application development. - Experience developing and deploying production-ready mobile applications for Android and iOS. - Proven experience in owning a product or significant features from concept to launch in a fast-paced environment. - Strong proficiency in JavaScript (ES6+) and TypeScript. - In-depth understanding of React Native core principles and performance optimization techniques. - Expertise in consuming and integrating with RESTful APIs; experience with GraphQL is a plus. - Proficiency in modern front-end build pipelines and tools. - Experience with testing frameworks and version control systems. - Solid understanding of mobile UI/UX design principles. - Excellent problem-solving, debugging, and analytical skills. - Strong communication and collaboration skills. **Bonus Points For:** - Experience with CI/CD pipelines for mobile applications. - Familiarity with backend technologies or cloud platforms. - Contributions to open-source React Native projects. - Experience with analytics and crash reporting tools. **Why Join Us ** - Be a foundational member of a rapidly growing startup with a compelling vision. - Work on a product that genuinely impacts users. - Enjoy a high degree of autonomy and ownership over your work. - Collaborate with a talented and passionate team. - Opportunity for significant professional growth and impact. - Competitive salary and flexible hours. If you are ready to make a significant impact and contribute to building India's first real-time legal consultation platform, apply now to join our team at VakeelSaab.com!,