44 User Experience Jobs - Page 2

Job Description Department - Demo Services is looking for a rock star individual to play an important role in our goal to design and implement highly effective demonstrations for Oracles global sales teams. We are currently seeking candidates to contribute to the success of our Human Capital Management (HCM) Cloud solutions. Individuals working in this group will be asked to:o Provide thought leadership and stay abreast on current trends in the HCM market.o Design and implement innovative HCM Cloud demonstrations that incorporate key competitive messaging.o Produce high quality demonstration scripts, slide decks and videos that are readily consumable by Oracle Sales Consulting, Partners and Customers.o Effectively deliver presentations of created content to replicate success across the globe. Skills/experience required by a successful candidate: B.Tech/BE/BA/BS in Business/HR/CIS. MBA preferred but not required. 8+ Years experience as an implementer, consultant or sales engineer for HCM solutions. Highly proficient written and verbal English communication skills. Excellent communication presentation skills. Strong persuasive writing skills. Power User experience with HCM solutions such as Oracle, Fusion, Workday, Success Factors, PeopleSoft HR. Outgoing personality with ability to collaborate with many resources, prioritize and then implement. Self Starter that is highly organized and task disciplined. Ability to work in an extremely fast paced environment and achieve deadlines. Career Level - IC3 Responsibilities Effective Individuals will be able to: Work independently, be resourceful, draw on personal expertise and provide status and issue synopsis to management. Interface with sales and strategy to create innovative and effective demonstrations. Interface with development to understand future product direction and delivered products. Should have expert knowledge and done at least 1 end-to-end HCM Cloud Learning implementation Work hands on with the systems to configure HCM Cloud products in Core HR, Talent Management to support demo needs. Understanding of Learning & Development business processes and how Customers use HCM technology to solve problems and improve their business. Bring strong industry knowledge in the space of Learning & Development.

Job Description A Certification Platform Specialist plays a vital role in managing the exam delivery and scoring platforms that support Oracle University's Certification exam platform including Hands-on Performance based Exams (HPEs) and delivery. This position demands strong problem-solving skills, technical expertise, and the ability to align business requirements with technology solutions. The role focuses on ensuring seamless exam delivery, troubleshooting and collaborating with cross-functional teams. Career Level - IC2 Career Level - IC3 Responsibilities About Oracle University Oracle University (OU) is committed to providing world-class training and an unbeatable educational experience. OU focuses on delivering superior training that enhances the adoption of Oracle technologies. As one of the largest corporate training organizations in the world, OU helps make technology strategies successful with the help of complete, flexible, and customized learning solutions that are delivered globally. The goal is to provide every OU student with a highly engaging learning experience through a range of learning products and services. Key Responsibilities Exam Platform Management & Testing: Conduct the setup, evaluation, and comprehensive testing of exams across the authoring, publishing, delivery platforms that are either Oracle internal tools or third party tools Manage setup and delivery of Oracle Cloud Success Navigator exams Perform rigorous testing of hands-on performance based challenges to ensure functionality and compatibility with quarterly product releases of Oracle Fusion Cloud Applications Ensure labs are provisioned accurately and credentials are verified Service Requests & Issue Resolution: Address service requests related to HPE exams for Oracle Cloud Infrastructure (OCI) and Oracle Cloud Applications (SaaS), investigating and resolving technical issues efficiently Collaborate with internal teams such as with platform development and QA teams, to troubleshoot and rectify issues Cross-Functional Collaboration: Partner with the software development, operations, QA, and product management teams to enhance the exam platform performance and reliability Provide input on future enhancements, technical improvements, and process optimizations Technology Innovation & Certification Platform Evolution: Stay updated with emerging technologies to recommend and implement innovative solutions using GenAI to enhance the platform functionality and user experience Testing and QA of MyLearn and Oracle Cloud Success Navigator platforms Develop technical documentation and best practices to improve testing methodologies and troubleshooting processes Qualifications & Skills 3+ years experience in the industry Expertise in Oracle Cloud Infrastructure (OCI) and SaaS applications Familiarity with certification exam delivery systems and hands-on labs or exams Strong problem-solving skills with a methodical, analytical approach Ability to collaborate with development, operations, and product teams effectively Excellent communication skills for technical documentation and customer/internal stakeholder interactions Preferred Qualifications Certification in Oracle Cloud or related cloud technologies Prior experience managing exam platforms or certification exam environments A Bachelor's degree in Science/Computers

Job Description Responsible for creating, evaluating and modifying prototypes to support evolving hardware and software application development.As a member of the User Experience team, you will develop and apply software design/usability processes in the investigation of technical problems. May develop user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation and task and objective analyses. Provide product usability, evaluation and support to product development teams, including the analysis and investigation of applications/systems including tactile methods, visual graphics, web, multimedia, voice response and conversational user interaction. May assist in developing design concept and implementation, providing input on user design considerations. May produce specifications describing user needs and internal structures for product in development.Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. Typically four years of software engineering or related experience needed. Career Level - IC3 Responsibilities Are you interested in building web technologies and making an impact on millions of enterprise users? Do you like shipping code at a rapid pace? Oracle Design Engineering team is looking for developers to help transform the way customers use, configure and personalize our family of apps and services by leveraging from the next generation of web technologies to machine learning and AI capabilities. We need our developers to be passionate, bring fresh ideas, display leadership qualities and be enthusiastic to take on new problems across all SaaS products as we continue to push technology and user experience forward. In this role you will need to: Implement web components and applications for Oracles SaaS Architect efficient and reusable systems that drive complex web applications Collaborate with Designers, Product Managers, Architects, and Software Engineers to deliver compelling user-facing products Analyze and provide technical solutions to complex problems Take the lead and drive key initiatives Identify and resolve performance and scalability issues. The ideal candidate will have the following: Minimum 5 years of experience. Strong JavaScript, HTML and CSS skills Experience with at least one SPA framework/library: React, Angular, Vue, Knockout, etc. Experience with Node.js Experience with Responsive Web Design Expertise in cross-browser development Focus on details when necessary Strong understanding of web page performance Knowledge of web development best practices Understanding of REST APIs: consumption and development Deep understanding of web protocols and technologies such as HTTP, JSON and XML Experience with GIT SCM Eager to learn new stuff/technologies all the time Ability to learn quickly in a dynamic environment Ability to take ownership of projects and multi-task Good verbal and written communication skills Experience with some of these technologies is a plus: ES6, TypeScript, SVG, Sass, Gulp.js, Grunt.js, Webpack, Docker, GraphQL etc. BS degree in Computer Science, or similar technical field of study. Experience with REST API development and related server-side technologies (e.g. Swagger, OpenAPI, Node.js). Experience programming in Java is a bonus. Experience working with a relational database. Experience architecting highly available, scalable, and secure systems. Experience with Scrum and Agile methodology. Responsible for creating, evaluating and modifying prototypes to support evolving hardware and software application development.As a member of the User Experience team, you will develop and apply software design/usability processes in the investigation of technical problems. May develop user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation and task and objective analyses. Provide product usability, evaluation and support to product development teams, including the analysis and investigation of applications/systems including tactile methods, visual graphics, web, multimedia, voice response and conversational user interaction. May assist in developing design concept and implementation, providing input on user design considerations. May produce specifications describing user needs and internal structures for product in development.Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. Typically seven years of software engineering or related experience needed.

Looking for a FCCM Technical Consultant who has Implementation experience of Banking and /or Banking Analytics experience will provide his functional inputs and work closely with Functional subject matter experts and other project team members to successfully deploy the OFSAA products. Should have experience in Installation, Configuration, deployment and execution of the following Oracle or other applications for AML, KYC, FATCA, Enterprise Case Management (ECM), Customer Screening (CS) , Transaction Filtering (TF), Fraud Monitoring etc. Install and deploy the latest versions of Mantas or FCCM solutions in a customer environment. This includes coordinating with customer technical resources to ensure that third party products are correctly configured for integration with FCCM. If they do not have OFS FCCM experience, the resource should have experience in implementing similar products like Actimize, Fortent or Norkom compliance solutions in a Technical capacity Having knowledge of Installing / Configuring FCCM products like AML, KYC, ECM, FATCA, Analytics, Customer Screening, Transaction Filtering, Go-AML etc. Support all phases of deploying the FCCM solutions at customer sites including initial installation, patches and upgrades, application configuration, user acceptance testing and go-live. Interact with Functional and Technical Consultants to ensure the successful deployment of the FCCM solutions. Understanding of system security principles, specifically around user authorization and authentication methods and technologies Strong customer interaction skills and the ability to assess a clients IT processes and strategies. In addition, must be able to lead clients through the process of integrating the FCCM solutions into their operational environment. Implementation experience with OFSAA solutions and has been working with Functional consultant to help on data mapping Should be able to come up with the Configuration, Technical design and Batch execution documents. Should have SDLC, Agile concepts and also cloud based implementation experience will be handy. Excellent English written and oral communication skills. Career Level - IC4 Responsibilities Having knowledge of Installing / Configuring FCCM products like AML, KYC, ECM, FATCA, Analytics, Customer Screening, Transaction Filtering, Go-AML etc. Support all phases of deploying the FCCM solutions at customer sites including initial installation, patches and upgrades, application configuration, user acceptance testing and go-live. Interact with Functional and Technical Consultants to ensure the successful deployment of the FCCM solutions. Understanding of system security principles, specifically around user authorization and authentication methods and technologies Strong customer interaction skills and the ability to assess a clients IT processes and strategies. In addition, must be able to lead clients through the process of integrating the FCCM solutions into their operational environment. Implementation experience with OFSAA solutions and has been working with Functional consultant to help on data mapping Should be able to come up with the Configuration, Technical design and Batch execution documents.

Fusion HCM Functional Sr Consultant/Lead (OTL, Talent Management, Payroll, Compensation, Learn, ODA, HR Helpdesk, ORC) An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed. Career Level - IC3 Responsibilities An experienced consulting professional who has an understanding of HCM Fusion application solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.10+ years of overall experience and relevant experience of 6+ years in Fusion HCM. Graduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

As part of the Network Team within Oracles Cloud infrastructure organization, you and your team will be responsible for supporting reliable and secure connectivity solutions for customers. You will be supporting our OCI customers on networking that enable customers in developing, selling, and delivering Oracle products worldwide. OverviewThe Oracle Cloud Infrastructure team is building a new technology organization. This new entity is being constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it an elite engineering center with the laser focus on excellence. Oracles extensive enterprise customer base is looking for rock solid cloud solutions that provide the same reliability and effectiveness that they have come to expect from Oracle. As a trusted Enterprise vendor, Oracle is in the early stages to provide highly cost-effective compute, storage, PaaS Cloud solutions to its customer base. We are specifically looking for Technical Engineer(s) to join our group, who are customer-focused with technical support experience to build a world-first and best in class customer experience. You will be responsible for post-sales support; assisting customers to solve and resolve issues they face while using our Cloud services. You will take an active role in the definition and evolution of standard practices and procedures. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Responsibilities We are looking for an experienced network support engineer with a solid technical background to help us transform the OCI network. As a Network Engineer, you will be responsible for the delivery and operation of critical customers connectivity services. You will work with peers, management, and project managers to deliver solutions, maintain network services, and provide ecritical issuesupport for the Escalations team. You should be comfortable working in a fast-moving environment that requires agility and the drive to deliver. You should be comfortable taking on new challenges that develop your skills. Have a data-driven attitude/passionEnable Oracle support to resolve customer issues through sharing standard methodologies, training, tooling and directly resolving customer concerns.Build and maintain excellent relationships with customers and achieve the highest level of customer satisfaction.Act on behalf of the customer as their cloud support(technical) team, partnering with engineering, platform operations, and customer service teams to restore customer availabilityWork as part of our extended support team in a startup atmosphere, going above and beyond to exceed customer expectations.Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way of incident (Service Ticket) lifecycleFocus on support/incidents issues.Document key learnings and other relevant details as part of the support you provide.Continually improve skills through work experience and training(s)Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problemsIdentify opportunities to automate responses to common operational problems and requestsEnsure compliance, configuration and data quality levels are maintained Work with internal stakeholders, external network, and security vendorsDocument work instructions or procedures Experience General Good written and verbal English communication skillsEffectively communicate with people on both a technical and non-technical levelAbility to work with a global, remote workforceSelf-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service providedA focus on customer service / satisfaction. Specific Bachelors degree, in Computer Science, MIS or related field4+ yearsexperience in Infrastructure or related fieldExperience supporting network and network security technologies, including:Protocols such as BGP/OSPF/IS-IS, TCP, IPv4, IPv6, VxLAN, DNS, DHCP, MPLS, SSLSDWANRouters and switches such as Cisco Nexus, Juniper MX, and AristaFirewalls such as Fortinet, Juniper, and Palo Alto Load balancers such as F5. In-depth knowledge of routing and switchingExperience performing regular capacity management functions for network and security components. Demonstrated ability to quickly troubleshoot network and network security problems to root cause, to restore service and to identify long term corrective and preventative actionsWork jointly with automation and monitoring teams to develop service-based monitoring metrics for security and routing functions Preferred Skills (optional) CCNA / CCNP Security OR Fortinet Network Security Expert (NSE) or equivalent Technical understanding and practical application of network protocols and technology VPN IPSEC and SSLFirewalls and load balancers, security policy managementNetwork / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc.Technical understanding and practical application of security supportTechnical understanding and practical application of DevOps Continuous Integration / Continuous Delivery Deployment Tools, Network as Code strategy, Familiarity of IaaS/PaaS/SaaS infrastructure/environmentsIntegration technologies (APIs)Scripting experience in Ansible, Python, others Location Schedule The position is based in Bangalore/Hyderabad/Noida -India.You are entitled to work on shifts with weekends other than Saturday and Sunday. You should be willing to support on national holidays and public holidays. And most importantly should be open to any Shift.This is a fulltime, permanent position. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, after a conditional offer has been extended. Employer Description An Oracle career can span industries, roles, Countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before. Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteransstatus, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC2 Responsibilities As part of the Network Team within Oracles Cloud infrastructure organization, you and your team will be responsible for supporting reliable and secure connectivity solutions for customers. You will be supporting our OCI customers on networking that enable customers in developing, selling, and delivering Oracle products worldwide. OverviewThe Oracle Cloud Infrastructure team is building a new technology organization. This new entity is being constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world class engineering center with the laser focus on excellence. Oracles extensive enterprise customer base is looking for rock solid cloud solutions that provide the same reliability and effectiveness that they have come to expect from Oracle. As a trusted Enterprise vendor, Oracle is in the early stages to provide highly cost-effective compute, storage, PaaS Cloud solutions to its customer base. We are specifically looking for Technical Engineer(s) to join our group, who are customer-focused with technical support experience to build a world-first and best in class customer experience. You will be responsible for post-sales support; assisting customers to troubleshoot and resolve issues they face while using our Cloud services. You will take an active role in the definition and evolution of standard practices and procedures. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Responsibilities We are looking for an experienced network support engineer with a strong technical background to help us transform the OCI network. As a Network Engineer, you will be responsible for the delivery and operation of critical customers connectivity services. You will work with peers, management, and project managers to deliver solutions, maintain network services, and provide escalation support for the Escalations team. You should be comfortable working in a fast-moving environment that requires agility and the drive to deliver. You should be comfortable taking on new challenges that develop your skills. Have a data-driven mindset/passionEnable Oracle support to resolve customer issues through sharing best practices, training, tooling and directly resolving escalations.Build and maintain excellent relationships with customers and achieve the highest level of customer satisfaction.Act on behalf of the customer as their cloud support(technical) team, partnering with engineering, platform operations, and customer service teams to restore customer availabilityWork as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations.Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way of incident (Service Ticket) lifecycleFocus on support/incidents issues.Document key learnings and other relevant details as part of the support you provide.Continually improve skills through work experience and training(s)Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problemsIdentify opportunities to automate responses to common operational problems and requestsEnsure compliance, configuration and data quality levels are maintained Work with internal stakeholders, external network, and security vendorsDocument work instructions or procedures Experience General Good written and verbal English communication skillsEffectively communicate with people on both a technical and non-technical levelAbility to work with a global, remote workforceSelf-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service providedA focus on customer service / satisfaction. Specific Bachelors degree, in Computer Science, MIS or related field4+ yearsexperience in Infrastructure or related fieldExperience supporting network and network security technologies, including:Protocols such as BGP/OSPF/IS-IS, TCP, IPv4, IPv6, VxLAN, DNS, DHCP, MPLS, SSLSDWANRouters and switches such as Cisco Nexus, Juniper MX, and AristaFirewalls such as Fortinet, Juniper, and Palo Alto Load balancers such as F5In-depth knowledge of routing and switchingExperience performing regular capacity management functions for network and security componentsDemonstrated ability to quickly troubleshoot network and network security problems to root cause, to restore service and to identify long term corrective and preventative actionsWork jointly with automation and monitoring teams to develop service-based monitoring metrics for security and routing functions Preferred Skills (optional) CCNA / CCNP Security OR Fortinet Network Security Expert (NSE) or equivalent Technical understanding and practical application of network protocols and technology VPN IPSEC and SSLFirewalls and load balancers, security policy managementNetwork / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc.Technical understanding and practical application of security supportTechnical understanding and practical application of DevOps Continuous Integration / Continuous Delivery Deployment ToolsNetwork as Code strategyFamiliarity of IaaS/PaaS/SaaS infrastructure/environmentsIntegration technologies (APIs)Scripting experience in Ansible, Python, others Location Schedule The position is based in Bangalore/Hyderabad/Noida -India.You are entitled to work on shifts with weekends other than Saturday and Sunday. You should be willing to support on national holidays and public holidays. And most importantly should be open to any Shift.This is a fulltime, permanent position. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, after a conditional offer has been extended. Employer Description An Oracle career can span industries, roles, Countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before. Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteransstatus, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

The candidate must have strong troubleshooting skills on Database and Database technology products Expertise in Performance issue analysis and providing resolution Guide customer on Oracle Database Best practices Should possess knowledge on implementation and supporting on Database Security Products like Transparent Data Encryption, Redaction, Data Vault, Masking. Possess strong troubleshooting skills on Real Application Cluster Should be able to guide and mentor team of engineers on Database Technology products Should possess knowledge and be able to articulate to customer the use cases of Advanced Compression, In-memory Knowledge on Oracle Enterprise Manager Personal Skills Strong experience in service delivery and/or project management is required. Oracle products and services knowledge will be highly appreciated as well as experience in Oracle HW platforms and OS. Experience on Enterprise Customers is required Excellent communication / relationship building skills Customer focused and results oriented Ability to work under pressure in highly escalated situations Organized with strong attention to detail Decision making / problem solving skills Ability to manage multiple concurrent activities (customer engagements) Highly professional: Ability to deal with senior and exec stakeholders with confidence Strong analytic skills and ability to pre-empt potential risks and issues Career Level - IC4 Responsibilities Responsibilities Be the single point of contact within Oracle for the customer, acting as their advocate for the service you are responsible for delivering. The CSS TAM is a customer advocate and must demonstrate customer obsession by placing the client needs first. Provide technical guidance and be part of the customer calls/meeting on adoption of database technology Should possess strong technical skills on Database and DB products to advocate to customer the use cases and guide the customer and team of Oracle CSS Engineers through the lifecycle of Oracle Technology product adoption Manage the contract or delivery engagement as defined by ACS line management, including creating and maintaining accurate documentation Maintain the Oracle business systems to ensure systems are up to date with the correct/current information (resource assignment, timecards, rates, completion estimates, invoice details etc.) to ensure that services are delivered efficiently, invoices are generated in a timely manner and revenues are recognised promptly. Plan and deploy resources to ensure effective delivery within agreed budgetary constraints. Where appropriate create and maintain the ACS service delivery or project plan. Actively manage project forecast, identify risks and issues and opportunity for revenue collection (upside) Accountabilities: Proactively manage the contract delivery to completion / customer acceptance Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction Manage any customer escalation that may arise Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract Work in line with customer working practices and procedures, if contractually agreed Operate in line with Oracle CSS business processes and procedures Operate in line with Oracle Global and local HR policies and procedures

Analyze, design develop, troubleshoot and debug software programs for commercial or end-user applications. Writes code completes programming and performs testing and debugging of applications.As a member of the software engineering division, you will analyze and integrate external customer specifications. Specify, design, and implement modest changes to existing software architecture. Build new products and development tools. Build and execute unit tests and unit test plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering to discuss major changes to functionality.Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience. Career Level - IC4 Responsibilities PeopleSoft HCM Workforce Management is involved in the development and support of PeopleSoft HCM Payroll for North America product. As a team member in the PeopleSoft Workforce Management team you will be involved in Legislative Compliance, Development of New features, Uptake of PeopleTools features and providing bug fixes for the Payroll for North America product. Analyze information to define product solutions utilizing basic understanding of Payroll functionality and technical solutions. Specify, design and implement minor changes to existing software architecture. Build highly complex enhancements and resolve complex bugs utilizing your COBOL and other technology skills based on best practices utilized by PeopleSoft coding standards. Unit Test your code and package based on our PeopleSoft delivery methodologies. Review/create product documentation and collateral. Ensure successful product releases based on corporate priorities. This role: - Provides an opportunity to work with product strategy to drive product direction. - An excellent (best in the industry) working environment with a good work-life balance. - An opportunity to work across all PSFT technologies. - An opportunity to use the latest People Tools feature. Job Requirements: Requires 10+ years working with COBOL, SQL, SQR, XML and other development tools. Excellent COBOL and SQL coding are a must have. Advanced technical knowledge in software development methodologies, design and implementation. Ability to apply programming tools, languages and algorithms to solve complex product challenges and problems. Expert analytical and design skills at a multi-product level/multi-environmental level. In-depth knowledge of entire development process, including specification, documentation, and quality assurance. Advance understanding of computer science tools, methods, platforms and operating systems. Expert knowledge of relational database applications and SQL. Knowledge of Scrum and/or Kanban. A strong commitment to deliver quality results and exceptional customer service. Ability to work well with others in a dynamic team environment. Thrive on challenges and changes. Highly developed organizational skills with the ability to prioritize and multi-task. Resourceful and a quick learner. Excellent communication (written and verbal) and interpersonal skills. Functional knowledge of HRMS applications (PeopleSoft Payroll for NA is highly desirable but not a requirement).

As an Fusion Techno Functional Consultant on this team, you will be responsible for supporting Fusion applications (any HCM, ERP, SCM modules). You will engage customers to understand and map their business processes, design, and develop solutions using Oracle Fusion tools, create technical design documents, and perform unit testing with a comprehensive business flow in mind. You will collaborate with team members and communicate with business stakeholders. You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Minimum Qualifications 6+ years of experience with Oracle HCM, ERP OR SCM Cloud product / solutions. Expertise in implementing and/or supporting Oracle Fusion HCM Applications. Proficient in HCM, ERP OR SCM modules, including but not limited to Payroll, Core HR, Compensation, Benefits, Talent Management, ORC, OR Accounts Payables, Accounts Receivables, General Ledger, I-Expenses, Fixed Assets, Subledger Accounting OR Procurement, Purchasing, Order Management, Inventory, Cost Management etc. Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists. Excellent organizational and problem-solving abilities, capable of developing and adapting action plans. Career Level - IC3 Responsibilities About You : You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Total of 10+ years of relevant IT experience with 8 + years in Security implementations Scope of role is to assess a projects compliance with Oracle policies and suggest remediation. Must have: Development Experience in the Identity and Access Management space. Product knowledge in at least 2 Oracle IDM product families with in-depth technical skills from installation to implementation troubleshooting OIM/OAM/OUD would be mandatory. Understanding of authentication, authorization, SSO, and LDAP best practices. Experience integrating and onboarding applications. Ability to diagnose and troubleshoot issues on the OIAM platform Strong knowledge of Java, Unix and experience in shell scripting Good communication skills verbal and written Secondary Skills: Knowledge on Cloud security Career Level - IC3 Responsibilities Total of 10+ years of relevant IT experience with 8 + years in Security implementations Scope of role is to assess a projects compliance with Oracle policies and suggest remediation. Must have: Development Experience in the Identity and Access Management space. Product knowledge in at least 2 Oracle IDM product families with in-depth technical skills from installation to implementation troubleshooting OIM/OAM/OUD would be mandatory. Understanding of authentication, authorization, SSO, and LDAP best practices. Experience integrating and onboarding applications. Ability to diagnose and troubleshoot issues on the OIAM platform Strong knowledge of Java, Unix and experience in shell scripting Good communication skills verbal and written Secondary Skills: Knowledge on Cloud security

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level - IC3 Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.

Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development. https://www.youtube.com/watchv=Bg2v1pAyp0E CSS Global SaaS Apps Delivery team is responsible for providing technical services to all customer applications software hosted in OCI / OnPrem /Hybrid. ITIL, ISO2000 other industry specific best practices used to manage the customer application software across different Oracle technology stack. Driving adoption of Oracle Cloud Infrastructure (OCI) for our customer is main objective. We accelerate the OCI adoption by showcasing the prowess of Oracles cloud technology as well as our valued added engineering solutions that provides highly differentiated service experience to our customers in cloud. Do you like to work in edge technologies Are you excited to develop professionally Do you love talking to your customer want to see how you are influencing customer life though managed cloud service experience If answer is Yes Then we are searching an IT engineer like YOU. Career Level - IC4 Responsibilities Responsibilities As a Siebel Developer, you will be responsible for designing, developing, and maintaining Siebel CRM applications to meet the business needs of our organization. You will collaborate with cross-functional teams, including business analysts, system administrators, and quality assurance testers, to ensure the seamless integration and optimal performance of the CRM system. What you bring: Design and Development: Work closely with business analysts to understand business requirements and translate them into technical solutions. Customize and configure Siebel CRM application modules to meet specific business needs. Develop and maintain Siebel scripts, workflows, business services, and business components. Integration: Integrate Siebel CRM with other systems and third-party applications as needed. Create and maintain EAI (Enterprise Application Integration) processes, including web services, RestAPIs, integration objects, and data maps. Performance Optimization: Monitor and troubleshoot Siebel application performance issues. Identify and implement performance enhancements and optimizations. Data Management: Design and maintain data models, including defining data objects and relationships. Perform data migration and data cleansing activities as required. Testing and Quality Assurance: Collaborate with quality assurance testers to ensure the quality and reliability of Siebel CRM solutions. Participate in system testing and user acceptance testing (UAT) efforts. Documentation: Create and maintain technical documentation, including design specifications, configuration documents, and system documentation. Support and Maintenance: Provide ongoing support and maintenance for Siebel CRM applications, including troubleshooting and resolving issues. Perform regular system updates and patches as needed. Continuous integration/Continuous Deployment (CI/CD) Pipeline is a Plus: Experience on configuring CI/CD pipeline including Gather, Design, Build and Deploy CI/CD requirement for Siebel. Exposure to Cloud (OCI) is plus. Qualifications: Bachelors degree in computer science, Information Technology, or related field (or equivalent work experience). Proven experience as a Siebel Developer or in a similar CRM development role. Strong knowledge of Siebel CRM IP17+ architecture, configuration, scripting, and customization. Proficiency in Siebel Tools, Siebel eScript, Siebel Workflow, and Siebel EAI (Rest / SOAP). Siebel Order Management experience is a plus. Experience with integration technologies, such as web services and EAI connectors. Familiarity with database concepts and SQL. Strong problem-solving and troubleshooting skills. Excellent communication and collaboration skills. Preferred Qualifications: Siebel certification is a plus. Experience with other CRM systems or Salesforce CRM. Knowledge of industry-specific CRM solutions (e.g., healthcare CRM, financial CRM, etc.). Familiarity with Agile development methodologies. Experience on configuring CI/CD pipeline is a plus including Gather, Design, Build and Deploy CI/CD requirement for Siebel. A Siebel Developer should have a deep understanding of the Siebel CRM platform and be able to adapt to changing business requirements. They should also stay updated with the latest Siebel features and technologies to ensure that the CRM system remains effective and efficient for the organization. What we will offer you A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique At Oracle, we dont just respect differences we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. Thats why were committed to creating a workplace where all kinds of people can do their best work. When everyones voice is heard and valued, were inspired to go beyond whats been done before.https://www.oracle.com/corporate/careers/diversity-inclusion/

Overall, 8 to 15 Yearsexperience with 6+ years Consulting/ Solutioning/Implementation experience in Oracle Fusion ERP application. Expertise in Fusion Procurement, Inventory Costing suite of applications. Thorough understanding of these modules, related processes and practices. Should be able to map business requirements to Oracle processes, perform fit-gap analysis and design solution. Experience and knowledge of other Oracle SCM modules (PLM / Manufacturing / Order Management / Planning) will be an added advantage Minimum 2 End to End Implementation experience in Oracle ERP. Excellent Communication Client Handling skills. Should be ready to travel onsite on Short/Long term assignments. Must be a graduate, and domain/industry experience will be an added advantage. Career Level - IC3 Responsibilities An experienced consulting professional who has understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on complex customer engagements. May act as the team lead / module architect on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for complex projects.8-15 years of experience relevant to this position including 6 years consulting experience preferred. Undergraduate degree or equivalent experience. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level - IC4 Responsibilities As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities displayed in the job posting Application DBA for CSS Global SaaS Apps Delivery Incident management Team About Managed Cloud ServicesManaged Cloud Services plays a critical role in delivering and supporting best-of-breed Cloud Solutions to Oracle Customers on the next-generation Cloud Infrastructure.Oracle Cloud Infrastructure (OCI) is leading the transformation to cloud-native infrastructure in our hyper-scale, multi-tenant cloud, deployed in more than 23 regions worldwide now. OCI is committed to providing the best in cloud services that meet the needs of our customers, who are tackling some of the world's biggest challenges.Our team provides 24/7/365, follow-the-sun coverage while pushing the boundaries of what can be accomplished in the cloud. Advancing cloud computing means great growth opportunities, and highly rewarding experiences working in our expanding computing environments and DevOps teams. About the JobA unique opportunity to join a rapidly growing world-class team to engineer cutting edge Oracle Cloud technologies and infrastructure that make up the Oracle Cloud solutions. As part of the Incident Management Team, you will be continually challenged and have an opportunity to contribute to the Oracle Cloud success every day, working closely Infrastructure, Product, and the Development partners. The ideal candidate for this engaging and visible technical leadership role would have the experience of an Apps DBA along with the "wits of a systems and infrastructure whiz". The candidate would be expected to have at least 2 to 3 years of database administration experience and around 4 to 5 years of experience in any one of the Oracle applications like (EBS/PeopleSoft/Hyperion/FMW). Collaborate with cross-functional teams to design and implement AI-powered solution. What You'll AchieveChampion Service reliability and prevention You will be part of the Cloud Infrastructure team, whose mission is to improve the efficiency of hosting operations and cloud-based business services, in partnership with our service partners.Outage Resolution You will be doing initial triage of Events Incidents raised in the monitoring and do investigation on alert raised and if need will involve next level of team to deep dive and working towards the resolution.Prevention - Once you have expertly resolved an issue, you will immediately work on how to more quickly resolve the problem next time, with the goal to eventually prevent the problem happening ever again What you will need to be successful:Cloud Infrastructure Engineers who also deliver the role of Sysadmins and Application knowledge engineers, have the ability to understand and explain the effect of a complex architecture decisions. You are driven by professional curiosity and a desire to develop a deep understanding of the services and the technologies they depend upon. You are passionate about automation and can demonstrate practical knowledge of various aspects of distributed service design, including messaging protocols, caching strategies, persistence technologies, and queuing. BS or MS in Computer Science, or equivalent is a must Managing and triaging tickets. Driving prioritization and execution of work based on impact Passionate about Cloud, customer focused, have done incident management + problem management and thrive in a dynamic team culture Experience of driving change within an organization, pushing through resistance and success in adopting new ways of working Systematic problem-solving approach, strong communication skills, a sense of ownership and drive Able to work unsupervised, independently and within a global team Strong leadership skills to direct service teams during Major Incidents Exceptional written and verbal communication skills with meticulous attention to detail Willingness to work in 24x7 shifts including on holidays and weekends Ability to follow standard engineering principles using agile development methodology and Automation practices Co-ordinate with Functional, Infrastructure, Product Support and clients business units Strong Technical background with an ability to troubleshoot issues impacting large scale service architectures and application stacks. They should be able to 'think on their feet' and be able to effectively analyze problems, so good troubleshooting skills with decent communication are the paramount Resolving Oracle Cloud Services customer outages by identifying, analyzing, and resolving technical problems related to Oracle software systems. Troubleshooting skills are the key for success in this role and positionAround 5 to 6 years of experience running large scale customer facing Incident Management + Problem Management roles is a MUST and working on P1 Infra support work with a solid understanding of: Incident Management and Service Desk tools like Confluence, Jira, ServiceNow, Remedy and other Ticketing Tools Strong working knowledge of Oracle database and concepts like Clustering, RDBMS architecture, ASM, Data Guard, RMAN. Highly skilled in administering Oracle applications and databases on UNIX/Linux environments in both a single tier and multi-tier architecture. Standard Internet services, such as DNS, HTTP, etc. Working knowledge of OCI architecture and components like LBaaS, VCN, Hypervisors etc., Infrastructure Security and Compliance knowledge Database technologies: Oracle/MySQL is a must Production Support on any one or more applications preferably on Oracle EBS, Hyperion, PeopleSoft, Fusion Middleware/SOA or any Oracle Cloud product handling experience is a must Experience in Monitoring and Observability pipeline tools (Nagios / Fluentd / Prometheous, Grafana, ELK, Datadog / Splunk / Kafka skills) would be an added advantage Experience on OCI along with other Cloud providers including AWS, IBM and/or GCP would be an added advantage Experience on EBS, Hyperion, FMW, PSOFT etc would be an added advantage Experience on AI framework and development of chatbot using python for customer service automation Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Career Level - IC2 Responsibilities Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities displayed in the job posting Application DBA for CSS Global SaaS Apps Delivery Incident management Team About Managed Cloud ServicesManaged Cloud Services plays a critical role in delivering and supporting best-of-breed Cloud Solutions to Oracle Customers on the next-generation Cloud Infrastructure.Oracle Cloud Infrastructure (OCI) is leading the transformation to cloud-native infrastructure in our hyper-scale, multi-tenant cloud, deployed in more than 23 regions worldwide now. OCI is committed to providing the best in cloud services that meet the needs of our customers, who are tackling some of the world's biggest challenges.Our team provides 24/7/365, follow-the-sun coverage while pushing the boundaries of what can be accomplished in the cloud. Advancing cloud computing means great growth opportunities, and highly rewarding experiences working in our expanding computing environments and DevOps teams. About the JobA unique opportunity to join a rapidly growing world-class team to engineer cutting edge Oracle Cloud technologies and infrastructure that make up the Oracle Cloud solutions. As part of the Incident Management Team, you will be continually challenged and have an opportunity to contribute to the Oracle Cloud success every day, working closely Infrastructure, Product, and the Development partners. The ideal candidate for this engaging and visible technical leadership role would have the experience of an Apps DBA along with the "wits of a systems and infrastructure whiz". The candidate would be expected to have at least 2 to 3 years of database administration experience and around 4 to 5 years of experience in any one of the Oracle applications like (EBS/PeopleSoft/Hyperion/FMW). Collaborate with cross-functional teams to design and implement AI-powered solution. What You'll AchieveChampion Service reliability and prevention You will be part of the Cloud Infrastructure team, whose mission is to improve the efficiency of hosting operations and cloud-based business services, in partnership with our service partners.Outage Resolution You will be doing initial triage of Events Incidents raised in the monitoring and do investigation on alert raised and if need will involve next level of team to deep dive and working towards the resolution.Prevention - Once you have expertly resolved an issue, you will immediately work on how to more quickly resolve the problem next time, with the goal to eventually prevent the problem happening ever again What you will need to be successful:Cloud Infrastructure Engineers who also deliver the role of Sysadmins and Application knowledge engineers, have the ability to understand and explain the effect of a complex architecture decisions. You are driven by professional curiosity and a desire to develop a deep understanding of the services and the technologies they depend upon. You are passionate about automation and can demonstrate practical knowledge of various aspects of distributed service design, including messaging protocols, caching strategies, persistence technologies, and queuing. BS or MS in Computer Science, or equivalent is a must Managing and triaging tickets. Driving prioritization and execution of work based on impact Passionate about Cloud, customer focused, have done incident management + problem management and thrive in a dynamic team culture Experience of driving change within an organization, pushing through resistance and success in adopting new ways of working Systematic problem-solving approach, strong communication skills, a sense of ownership and drive Able to work unsupervised, independently and within a global team Strong leadership skills to direct service teams during Major Incidents Exceptional written and verbal communication skills with meticulous attention to detail Willingness to work in 24x7 shifts including on holidays and weekends Ability to follow standard engineering principles using agile development methodology and Automation practices Co-ordinate with Functional, Infrastructure, Product Support and clients business units Strong Technical background with an ability to troubleshoot issues impacting large scale service architectures and application stacks. They should be able to 'think on their feet' and be able to effectively analyze problems, so good troubleshooting skills with decent communication are the paramount Resolving Oracle Cloud Services customer outages by identifying, analyzing, and resolving technical problems related to Oracle software systems. Troubleshooting skills are the key for success in this role and positionAround 5 to 6 years of experience running large scale customer facing Incident Management + Problem Management roles is a MUST and working on P1 Infra support work with a solid understanding of: Incident Management and Service Desk tools like Confluence, Jira, ServiceNow, Remedy and other Ticketing Tools Strong working knowledge of Oracle database and concepts like Clustering, RDBMS architecture, ASM, Data Guard, RMAN. Highly skilled in administering Oracle applications and databases on UNIX/Linux environments in both a single tier and multi-tier architecture. Standard Internet services, such as DNS, HTTP, etc. Working knowledge of OCI architecture and components like LBaaS, VCN, Hypervisors etc., Infrastructure Security and Compliance knowledge Database technologies: Oracle/MySQL is a must Production Support on any one or more applications preferably on Oracle EBS, Hyperion, PeopleSoft, Fusion Middleware/SOA or any Oracle Cloud product handling experience is a must Experience in Monitoring and Observability pipeline tools (Nagios / Fluentd / Prometheous, Grafana, ELK, Datadog / Splunk / Kafka skills) would be an added advantage Experience on OCI along with other Cloud providers including AWS, IBM and/or GCP would be an added advantage Experience on EBS, Hyperion, FMW, PSOFT etc would be an added advantage Experience on AI framework and development of chatbot using python for customer service automation Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law.

Job Description The IC3 role requires expertise in EPM applications with hands on experience of the end-to-end applications functionality. This will be a Project Management role for EPM applications with ability to plan, initiate, monitor and implement projects which enables GCO to move forward in automations and process simplification, work on special projects or assignments through resource sharing, along with the current role which includes MVP analysis, collaborate with OAL/PD for implementation, training and documentation, post go live support including trouble shooting, user access management, assessment of enhancement requirement and discuss with Management and PD to get the new features on the release roadmap which impacts user experience and automation. The role expectation also includes AI / ML learning and work with business groups to understand the requirement & transform into automations impacting the close cycle. Objective - Focus to drive transformation in business processes through technology-enabled solutions, eliminating manual processes. Maximize efficiency and effectiveness, make the smart and quick decisions, support change initiatives in GCO and across CAO/GBF Orgs as required. Total Years of Experience :Minimum 8+ Years The Key tasks would include:- Provide / support innovation and automated solution, to internal stakeholders Collaborate with different stakeholders and drive the change / automation Document best practices Drives transformation and support change management Ensuring alignment to EPM product strategy Career Level - IC3 Responsibilities The IC3 role requires expertise in EPM applications with hands on experience of the end-to-end applications functionality. This will be a Project Management role for EPM applications with ability to plan, initiate, monitor and implement projects which enables GCO to move forward in automations and process simplification, work on special projects or assignments through resource sharing, along with the current role which includes MVP analysis, collaborate with OAL/PD for implementation, training and documentation, post go live support including trouble shooting, user access management, assessment of enhancement requirement and discuss with Management and PD to get the new features on the release roadmap which impacts user experience and automation. The role expectation also includes AI / ML learning and work with business groups to understand the requirement & transform into automations impacting the close cycle. Objective - Focus to drive transformation in business processes through technology-enabled solutions, eliminating manual processes. Maximize efficiency and effectiveness, make the smart and quick decisions, support change initiatives in GCO and across CAO/GBF Orgs as required. Total Years of Experience :Minimum 8+ Years The Key tasks would include:- Provide / support innovation and automated solution, to internal stakeholders Collaborate with different stakeholders and drive the change / automation Document best practices Drives transformation and support change management Ensuring alignment to EPM product strategy

Our Team Oracle Financial Services, Accounting and Finance team overseas comprehensive set of products for financial institutions We are looking for a seasoned expert who is very familiar with major sustainability and Environment, Social and Governance (ESG) reporting frameworks and standards across the globe like GHG Protocol, TCFD, CSRD, ISSB etc. The outward-facing portion will involve working directly with customers, and stakeholders to represent and promote Oracle and our solutions, which will require strong communication skills. Career Level - IC5 Responsibilities This posting is for a Product Manager position, where the Product Manager acts as the central resource and driving force for the requirements, definition, test and marketing of product(s) or features as they move from conception to launch. The successful candidate will have a passion for solving difficult problems in a collaborative and agile work environment, be a creative and innovative thinker, have a strong sense of empathy for customers and a eagerness to support our stakeholder community achieve success in the market. Key Responsibilities include: Collaborate with the wider product management team to define comprehensive strategies. Be a product evangelist with customers and stakeholders obtaining buy-in on product vision and strategy. Maintain deep relationships with key customers to understand their business bottlenecks and how we can deliver meaningful value through our solutions. Develop collateral such as product requirements and success criteria, data sheets, best practices and presentations through continuous engagement with users, stakeholders, design and engineering. Play a key role in the enablement process by supporting our learning department in their content creation as well as providing direct engagement with our clients and client facing teams. Work closely with Design to ensure our services deliver great experiences to our users. Work with Product Marketing to clearly communicate the value of our services. Proactively identify and resolve risks and issues that might otherwise derail projects. The applicant should demonstrate: Knowledge of major sustainability and Environment, Social and Governance (ESG) reporting frameworks and standards across the globe like GHG Protocol, TCFD, CSRD, ISSB etc. (Required) Knowledge and experience of implementing such reporting frameworks and standards in a financial services industry. (Preferred) Excellent communication skills (both verbal and written). (Required) Ability to work with cross-functional teams and varied stakeholders. (Required) Experience of working in a financial services industry. (Required) Prior experience in Product Management. (PM candidates without the ESG experience will not be considered) Knowledge of SaaS offerings and related technological aspects. (Preferred) Knowledge and experience of SQL Developer and Java. (Preferred) Prior experience in working on data visualization tools like Oracle Analytics, Power BI, Tableau etc. (Preferred) Hybrid Work Set-Up reporting to our office 2x-3x a week #LI-DNI

Job Description - Proven experience in SQL development and database management. - Hands-on experience with Oracle Business Intelligence Publisher (BIP). - Hands on expertise on SaaS reporting including BI/OTBI, BICC, FRS, Smart View and HCM extracts. - Fusion knowledge required on at least one of SCM, HCM, Finance. - Experience in working with large datasets and optimizing query performance. - Write, optimize, and maintain complex SQL queries, stored procedures, and functions. - Perform data extraction, transformation, and loading (ETL) processes. - Troubleshoot and resolve SQL-related issues in a timely manner. - Design, develop, and maintain BIP reports to meet business needs. - Customize and enhance existing BIP reports to improve functionality and user experience. - Integrate BIP reports with other systems and applications as required. - Ensure reports are optimized for performance and scalability. - Conduct thorough testing of SQL scripts and BIP reports to ensure accuracy and reliability. Career Level - IC3 Responsibilities - Proven experience in SQL development and database management. - Hands-on experience with Oracle Business Intelligence Publisher (BIP). - Hands on expertise on SaaS reporting including BI/OTBI, BICC, FRS, Smart View and HCM extracts. - Fusion knowledge required on at least one of SCM, HCM, Finance. - Experience in working with large datasets and optimizing query performance. - Write, optimize, and maintain complex SQL queries, stored procedures, and functions. - Perform data extraction, transformation, and loading (ETL) processes. - Troubleshoot and resolve SQL-related issues in a timely manner. - Design, develop, and maintain BIP reports to meet business needs. - Customize and enhance existing BIP reports to improve functionality and user experience. - Integrate BIP reports with other systems and applications as required. - Ensure reports are optimized for performance and scalability. - Conduct thorough testing of SQL scripts and BIP reports to ensure accuracy and reliability.

Job Description As a member of the product development division, Lead the development of Enterprise Risk Management and Advanced Analytics solutions, with a primary focus on IFRS 9 and Accounting Solutions. As a subject matter expert in IFRS 9, Hedge Management, and enterprise risk management, you will collaborate with customers to understand challenges and craft innovative solutions. This role requires strategic thinking, problem-solving, and the ability to balance competing priorities while working cross-functionally. You will define product strategy, analyze requirements, review design specifications, and ensure successful releases. With a competitive mindset, you will study the market and drive meaningful differentiation to position our solutions for success. Career Level - IC3 Responsibilities Key Responsibilities: Serve as the product ambassador, driving strategy, roadmap, requirements, timelines, and market positioning. Define and execute product strategy in line with business goals, collaborating with Engineering to deliver market-ready solutions. Develop and enhance solutions for IFRS 9, Hedge Management, Credit Risk Management, and Accounting. Create wireframes, storyboards, and mock-ups to optimize user experience and interface design. Communicate requirements effectively to development and quality teams, ensuring clear expectations and timely delivery. Develop go-to-market plans and product collateral to support sales, implementation, and adoption. Stay ahead of industry trends and emerging business intelligence technologies. Maintain a market-driven solution roadmap and ensure an up-to-date product backlog. Collaborate with sales, presales, and marketing to strengthen market positioning. Train internal teams, channel partners, and consulting partners on product capabilities. Lead product demonstrations for prospects and customers to ensure smooth adoption and implementation. Drive product success through customer growth, revenue expansion, and enhanced ROI. Desirable skills or background Possesses a graduate or postgraduate degree. 58 years of experience in IFRS 9 implementation and management within a bank or financial institution, including Impairment Calculations and Hedge Management is REQUIRED Deep understanding of credit risk models and methodologies. Knowledge of accounting practices and subledger functionality. Experience in product management within fintech companies or risk software vendors, particularly in credit risk management and risk modeling, is a plus. Preference given to qualified professionals such as CA, FRM, or CFA. #LI-DNI