Posted:2 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

  • About The Company:

  • Ara's Client is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.
  • The Role:

  • Digital Risk is aggressively seeking a document capture quality control analyst who demonstrates a desire to grow, performs well under pressure, and can work with minimal supervision. A successful candidate must be detail-oriented, highly organized, able to learn a new scope, and adapt quickly in a fast-paced environment meeting service level deadlines each and every day. 
    • Review and provide Quality Control feedback on mortgage loans completed by internal staff
    • Follow quality control policies and procedures to ensure compliance with scopes of work
    • Must be able to fulfill the role of subject matter expert for the team and scope assigned
    • Assist with required and/or identified training needs as it relates to quality control
    • Analyze individual loan files and work completed by associates based on approved QC checklists
    • Identify all red flags as defined in a mortgage file and report to leadership
    • Analyze and publish error trend analysis, and devise and implement action plans to improve QC scores
    • Share feedback and coach team members basis errors identified and proactively share errors trends and risk based on changes to policies and procedures
    • Perform additional duties as requested
     
  • Skills Required:

    • Minimum 3 years of current mortgage origination experience with company in loan processing under U.S. secondary marketing and regulatory guidelines, with coaching/training responsibilities over a residential production team within the past year
    • Current working knowledge of FNMA/FHLMC guidelines and all processing functions, expertise in HOI, Title and Purchase agreements preferred
    • Strong command of the English language, along with analytic, interpersonal, and verbal and strong written communication skills. 
    • Must have experience in the specific scope of work position being filled, demonstrating current acceptable production and quality rating metrics
    • Preferred knowledge of US mortgage regulatory requirements relating particularly to conventional and conforming loans
    • Demonstrated ability to work independently in a team environment 
    • Ability to coach and mentor team members
    • Ability to produce accurate and detailed work under time pressure
    • Strong sense of urgency with an ability to work in a team environment
      
  • Qualifications & Experience:

    • Graduate
    • 3  years experience in US Mortgage with experience in Quality Control
    • Strong PC, typing and technical skills required
    • Strong work ethic and flexibility in a fast paced environment

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