9 Us Bpo Jobs

Were Hiring: International Voice Process (Customer Support) Client: Equifax-GCC (US Process) Location: Gurgaon | Work from Office Looking for excellent English speakers to join our voice support team! Eligibility: Graduates Freshers welcome (Up to 24K in-hand) Undergraduates Min 6 months experience (Up to 28K in-hand) Must have excellent communication skills Immediate joiners preferred Perks: Both-side cabs 5-day work week | Rotational shifts & offs Office-based role with growth opportunities

Job Description: Please find the detailed job description attached for your reference. Job Description: Detailed JD Overall, Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self-service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement • Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer Good technical aptitude with an ability to learn quickly Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred Freshers acceptable Personal Attributes • Able to work on a flexible basis as determined by the business needs Ability to work under pressure Team worker Positive Attitude Quick Learner Punctual and Disciplined Good Communication skills Customer Focused Results driven High standards of Integrity Attention to detail Mode of Work(WFH or WFO) - WFO Location – MDC7 Shift Timing – Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)

Experience & Qualification: Candidate should have minimum 1 year of relevant experience in training for Collections Process Min HSC from any certified board Should have excellent communication skills (written and spoken) Should be from a BPO background

Greetings from KVC CONSULTANTS LTD. We are hiring for International Voice Process in International MNC's in Gurgaon Eligibility : - UG/Graduates both can apply. Minimum Experience of 1 year in International Voice required. SALARY:- Upto 4 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' Hr' Ayushi- 86022 79217 Khushi- - 80851 24583 **NO PLACEMENT CHARGES** Warm Regards, Riya HR TEAM KVC CONSULTANTS LTD.

Greetings from KVC CONSULTANTS LTD. We are hiring for International Voice Process in International MNC's in Gurgaon Eligibility : - UG/Graduates both can apply. Minimum Experience of 1 year in International Voice required. SALARY:- Upto 5.50 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' Hr' Riya: 9628373761 *Simran : 9821182647 *Mehvish : 9628373766 **NO PLACEMENT CHARGES** Warm Regards, Riya HR TEAM KVC CONSULTANTS LTD.

NO FRESHERS - No Career Gaps - 2 - 4 yrs Exp in US/ UK Voice - Night Shift - Inbound Customer Support - Answer Phone Calls - Excellent Spoken English . Call HR - Abhishek or Shilpa: 022-4614-1600 For faster processing WhatsApp CV: 888-464-3032 . . Required Candidate profile Min 2 yrs exp in US / UK VOICE Process Excellent spoken English - req Must have Personal Laptop + Wi-Fi 6 days working Rotational w/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 . Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - 2 - 4 yrs Exp in US/ UK Voice - Night Shift - Inbound Customer Support - Answer Phone Calls - Excellent Spoken English . Call HR - Sanjay or Shilpa: 022-4614-1600 For faster processing WhatsApp CV: 888-464-3032 . . Required Candidate profile Min 2 yrs exp in US / UK VOICE Process Excellent spoken English - req Must have Personal Laptop + Wi-Fi 6 days working Rotational w/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 . Perks and benefits . Permanent WFH - Work from anywhere in India!! .

* DO NOT APPLY ON NAUKRI * NO FRESHERS - No Career Gaps 2 - 4 yrs Exp in Incident Management - ACK Tickets - Manage Tickect - Manage Field Engineers - Manage Inventory - Manage Client Communication . HR - Sanjay / Shilpa WhatsApp CV - 888-464-3032 . Required Candidate profile Permanent WFH 2+ yrs exp in Incident Management Excellent Written English * Laptop + Wi-Fi 6-Day Work - Day Shift Rotational w/off HR Sanjay / Dharini For fast processing WhatsApp CV - 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

* DO NOT APPLY ON NAUKRI * NO FRESHERS - No Career Gaps 2 - 4 yrs Exp in Incident Management - ACK Tickets - Manage Tickect - Manage Field Engineers - Manage Inventory - Manage Client Communication . HR - Sanjay / Shilpa WhatsApp CV - 888-464-3032 . Required Candidate profile Permanent WFH 2+ yrs exp in Incident Management Excellent Written English * Laptop + Wi-Fi 6-Day Work - Day Shift Rotational w/off HR Sanjay / Dharini For fast processing WhatsApp CV - 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .