Urgent Requirement | Collections Executive - First Party(US Voice)

1 - 3 years

3 - 5 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Urgent hiring for

Role & responsibilities

  • Make outbound calls to US customers regarding pending dues.

  • Negotiate repayment schedules and settlement plans.

  • Update and maintain accurate account information in the system.

  • Resolve customer queries and disputes professionally.

  • Ensure compliance with FDCPA and internal policies.

Preferred candidate profile

  • Minimum 1 year of experience in collections/Voice Process.

  • Strong communication skills.

  • Negotiation and conflict-resolution skills.

  • Understanding of FDCPA and US collection guidelines (preferred).

Excellent incentives

Transport allowance

Location:

Shift:

Working Days:

Weekends Off:

Compensation:

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