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1.0 - 6.0 years

3 - 4 Lacs

Hyderabad

Work from Office

Urgent requirement For International Voice Process...! Contact HR (Banani) - 7044219047 Email ID - banani.karmakar@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Banani Karmakar 7044219047

Posted 3 weeks ago

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3.0 - 8.0 years

6 - 13 Lacs

Gurugram, Delhi / NCR

Work from Office

Relevant experience- 3 Years for Sr analyst- 5 years Should be comfortable for 24/7 shifts for odd hours shift allowances will be given International voice process, US/UK Domain-any banking Banking process,credit card/commercial card or card fraud.

Posted 1 month ago

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1.0 - 6.0 years

3 - 6 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Responsibilities: Cold call leads, close sales Meet KPIs, maintain quality standards Manage international customer queries via phone & email Collaborate with teams on training & improvement initiatives

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0.0 - 5.0 years

3 - 6 Lacs

Pune, Bengaluru

Work from Office

Role: Customer support Freshers and 1 year Experience into customer handling Excellent communication in English Location: Pune and Bangalore Salary upto 6 LPA Immediate joiners preferrable Rotational shift timings Virtual mode Thanks 7200217280

Posted 1 month ago

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0.0 - 2.0 years

1 - 4 Lacs

Noida

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Hiring for Customer service: Voice roles (English) || Noida Graduation: Any graduate (except law) Work Location: Noida (Work from office) Experience: 0-3 years Language Known: English Responsibilities Respond to customer queries and customer's concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline except Law) Freshers are eligible (Undergraduates/pursuing/result awaited candidates are not eligible) Preferred qualifications Effective probing skills and analyzing / understanding skills Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Posted 1 month ago

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0.0 - 5.0 years

2 - 7 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Work from Office

Hiring for International Voice Process Grad /UG Freshers / Experiance CTC-20k to 55K Excellent Communication Shifts-24*7 Location-Thane / Vikhroli / Ghansoli / Airoli Week Off : 2 Days Off Contact On below Numbers Sukhjit : 7391077621 Praveen : 7391077622 Whats app or call : 7391077621 / 7391077622.

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- 5 years

2 - 5 Lacs

Navi Mumbai, Pune

Work from Office

Hiring for International Voice Process Grad /UG Freshers / Experiance CTC-0 to 50K Excellent Communication Shifts-24*7 Location-Pune 2 Days Off Contact On below Numbers Shafakat : 7391077623 Pranaya : 7391077624 Pritpal : 9623462176 WhatsApp your profile @ 9623462146

Posted 2 months ago

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- 2 years

1 - 4 Lacs

Noida

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Hiring for Customer service: Voice roles (English) || Noida Graduation: Any graduate (except law) Work Location: Noida (Work from office) Experience: 0-2 years Language Known: English Responsibilities Respond to customer queries and customer's concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline except Law) Freshers are eligible (Undergraduates/pursuing/result awaited candidates are not eligible) Preferred qualifications Effective probing skills and analyzing / understanding skills Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Posted 2 months ago

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