15 Uftaa Jobs

About the Role: As an International Customer Service Consultant at Client based in the Gurgaon office, you will be responsible for assisting premium & International customers. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through our client platform various international platforms and other meta-search engine For More Details Please connect with our recruitment team : 7678572840 Role & responsibilities: Multi-Regional Customer Support: Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls. Customized Travel and Accommodation Planning: Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication: Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution: Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management: Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability: Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge: Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of our client portal. Feedback Collection and Analysis: Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Preferred candidate profile: Experience: At least 1-10 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification: HS or Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills: Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills: Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills: Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency: Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity: Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility: Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail: High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus: A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.

Hiring For Voice Process !! Odegio | Galeio ! Amadeus | SAL 38 K ! IGT Profile:- Schedule change , cancellation , reservation . Need Minimum 6 month of Travel Process Experience Salary:- 38 K ctc 24*7 Shift 5 days working 9911567769 , 9560028009 Required Candidate profile Any Graduate & Under-Grad can apply. Minimum 6 months of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 8447212731 , 6395176415 , 7392095475

hiring for International Airlines Process for Gurgaon Air Ticketing Voice Process | Amadeus | Galileo | Sabre | 38 CTC Travel process 1 year of Travel Process Experience is required Sal :- 38 k ctc 24*7 Shift 5 days working 8447212731 , 9650934814 Required Candidate profile Any Graduate & Under-Graduate can apply. Minimum 6 months of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 9911567769 / 9560028009 / 6395176415

Hiring For Travel | Amadeus | Galileo | Sabre | SAL 55 K ! GGN Profile:- Schedule change , cancellation , reservation . Minimum 1 year of Travel Process Experience Salary:- 55 k ctc , 1 lakh retention , 8 k pli 24*7 Shift 5 days working Required Candidate profile Any Graduate & Under-Grad can apply. Minimum 1 year of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 8527498889 , 9911567769 , 9560028009

Hiring For Voice Process !! Odegio | Galeio ! Amadeus | SAL 40 K ! IGT Profile:- Schedule change , cancellation , reservation . Need Minimum 6 month of Travel Process Experience Salary:- 40 K ctc 24*7 Shift 5 days working 9911567769 , 9560028009 Required Candidate profile Any Graduate & Under-Grad can apply. Minimum 6 months of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 8860576337

3 - 8 years of experience in international air ticketing Graduate preferably in travel studies and/or Diploma/equivalent in travel and tourism IATA/UFTAA or any other authorized airline course Block the PNR, track and issue or release as per timeline. Issue flight tickets through Amadeus/Sabre system Process upgradation and special service requests Process re-issuance/cancellation/refund of air tickets Maintain daily MIS

Hiring Travel Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, scheduling Any travel GDS-experienced can apply Upto 40k CTC Plus Incentives Cab Available Excellent communication skills Good GDS Knowledge Required Candidate profile 2 years GDS experience can apply 5 days Working Call or WhatsApp Aakanksha- 7042523201 Rajiya - 9354352748

IATA UFTAA Certified Diploma in Travel and TourismExperience in fare audit with minimum 1 year experienceEnsure meeting of production targets Quality and Revenue targets and take responsibilityEnsure process compliance with approved procedure and work manual documentation at the process level received from the CustomerAbility to meet all targets setTake on additional responsibilities as and when the need arisesHigh on Values and IntegrityAbility to work in shiftsAnalytical and problem solving skillsGraduate or Under Graduate Qualifications Graduate or Under Graduate

hiring for International Airlines Process for Gurgaon Air Ticketing Voice Process | Amadeus | Galileo | Sabre | 38K | US/UK sales 1 year of Travel Process Experience is required Sal :- 38 k ctc 24*7 Shift 5 days working 8447212731 , 9650934814 Required Candidate profile Any Graduate & Under-Graduate can apply. Minimum 6 months of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 9911567769 / 9560028009

Hiring Travel Blended Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, Refunds Any travel GDS-experienced can apply Upto 45k CTC Plus allowance+ Medical insurance Excellent communication skills Good GDS Knowledge Required Candidate profile 1 year GDS experienced can apply 5 days Working Both Side Cab Facility Call or WhatsApp Aakanksha- 7042523201 Rajiya - 9354352748

TCS is hiring for Passenger Revenue Accounting-Interline role. Experience- 1- 5 years Qualification:- Minimum 15 years of regular, full-time education (10 + 2 + 3) is mandatory. Location- Mumbai Role & responsibilities- Working knowledge on below sub process - 1) Non Sample Settlement / Processing of incoming/outgoing debits / billings raised/sent by/to other airlines for all passenger documents uplifted / transported on their flights, using the Non Sample procedure. This involves accepting or rejecting the debit / billing based on the authenticity / correctness of the debit / billing. 2) Sampling Settlement / Processing of Incoming Debits / Billings raised to/by Other Airlines for all passenger coupons uplifted / transported on own/their flights, using the Sample procedure. This involves evaluation of billed passenger coupons as per the sample percentage determined. 3) Rejections Settlement / processing of incoming/outgoing rejections raised by/to other airlines for the documents billed. If a particular debit is not settled at the rejection stages, the same would have to be settled by initiating correspondence

Hiring For Voice Process !! Galeio ! Amadeus | SAL 50 k CTC Profile:- Schedule change , cancellation , reservation . Need Minimum 1 year of Travel Process Experience Salary:- 50 k ctc 24*7 Shift 5 days working 9911567769 , 9560028009 Required Candidate profile Any Graduate & Under-Grad can apply. Minimum 1 Year of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 8860576337

Hiring For Voice Process !! Galeio ! Amadeus | SAL 38k CTC Profile:- Schedule change , cancellation , reservation . Need Minimum 6 month of Travel Process Experience Salary:- 38 K ctc 24*7 Shift 5 days working 9911567769 , 9560028009 Required Candidate profile Any Graduate & Under-Grad can apply. Minimum 6 months of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 8860576337

hiring for International Airlines Process for Gurgaon Air Ticketing Voice Process | Amadeus | Galileo | Sabre | 38 CTC Travel process 1 year of Travel Process Experience is required Sal :- 38 k ctc 24*7 Shift 5 days working 8447212731 , 9650934814 Required Candidate profile Any Graduate & Under-Graduate can apply. Minimum 6 months of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 9911567769 / 9560028009

Job Title: Travel Sales Agent (BPO) Department: Sales / Travel Process Location: Noida Job Type: Full-time (Rotational Shifts) Experience: 02 years (Freshers with relevant training may apply) Reporting To: Team Leader / Supervisor Job Summary: We are seeking enthusiastic and customer-focused individuals for the role of Travel Sales Agent in our BPO travel sales process. The ideal candidate will be responsible for handling inbound and outbound calls, understanding travel requirements, offering customized travel solutions, and closing sales. This role demands strong communication skills, a sales-driven mindset, and basic knowledge of travel booking platforms. Key Responsibilities: Handle inbound and outbound calls related to travel inquiries (flights, hotels, holiday packages, etc.). Understand customer travel needs and recommend suitable travel options and promotional packages . Provide accurate pricing , travel details, and booking confirmations . Convert inquiries into confirmed sales by building rapport and offering compelling travel solutions. Use GDS/booking tools (Amadeus, Galileo, Sabre, or other systems) to search and book itineraries (if applicable). Achieve daily/weekly sales targets and KPIs as defined by the management. Manage payment processing and post-booking support including changes, cancellations, and refunds. Handle customer queries and complaints with professionalism and customer-first attitude . Maintain up-to-date knowledge of industry trends, destinations, and travel regulations. Key Requirements: Minimum qualification: Graduate (any discipline) 0–2 years of experience in BPO, travel sales, or customer service (travel domain preferred) Strong verbal communication skills in English (additional regional or foreign languages is a plus) Familiarity with GDS platforms Willingness to work in rotational shifts including weekends and holidays Basic knowledge of travel industry and destinations Ability to handle pressure, meet targets, and work in a fast-paced environment Preferred Skills: Sales aptitude and customer-centric approach Strong interpersonal and negotiation skills Attention to detail and accuracy in data entry Problem-solving mindset with good decision-making skills