Travel Executive

Job Description

Job Summary: We are looking for a Travel Executive to join our team, responsible for handling customer inquiries, booking hotels and cabs, and ensuring a seamless travel experience for our clients. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to multitask efficiently. Key Responsibilities: Handle inbound and outbound calls related to travel inquiries, bookings, and customer support. Assist clients in hotel reservations, cab bookings, and travel arrangements as per their requirements. Coordinate with hotels, cab operators, and travel partners to ensure smooth operations. Provide travel recommendations, package details, and cost estimates to customers. Address customer queries and resolve issues related to bookings in a timely and professional manner. Maintain accurate records of bookings, payments, and customer details. Stay updated with travel trends, hotel rates, and transportation options to offer the best solutions. Work closely with the sales and operations team to optimize service delivery. Required Skills & Qualifications: Prior experience in the travel or hospitality industry (preferred). Strong verbal and written communication skills . Proficiency in using travel booking systems, MS Office, and CRM software . Ability to multi-task and handle multiple bookings efficiently . Customer-oriented with a problem-solving mindset . Good negotiation skills to secure the best deals for clients. Benefits: Competitive salary with incentives. Travel discounts and perks. Growth opportunities within the company. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Travel planning: 1 year (Required) Language: English (Required) Location: Shimla, Himachal Pradesh (Required) Work Location: In person