Travel Counsellor / Travel Consultant

Travel And Destinations

1 - 3 years

2 - 4 Lacs

Gurugram

Posted:3 days ago| Platform:

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Skills Required

Ticket Booking Corporate Travel Management Travel Air Ticketing Hotel Booking Ticketing Flight IATA Business Travel Travel Agency International Ticketing Amadeus Domestic Ticketing Reservation GDS Travel Management Galileo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Understand client travel requirements and provide end-to-end travel solutions (flights, hotels, visas, transfers, insurance).
Research, plan, and book travel arrangements using GDS (Amadeus or Galileo) and online booking tools.
Handle corporate or leisure travel bookings with attention to cost optimization, convenience, and client preferences.
Assist in visa documentation and application processes.
Maintain up-to-date knowledge of travel trends, airline policies, hotel deals, and destination regulations.
Provide prompt responses and resolutions to customer queries or travel-related issues.
Coordinate with vendors, airlines, and internal departments for smooth execution of travel services.
Ensure compliance with travel policies and approval workflows (especially in corporate travel).
Build and maintain strong client relationships, ensuring high levels of satisfaction and retention.

Qualifications & Skills:

Graduate in any discipline; travel/tourism diploma or certification is a plus.
1-3 years of experience in travel consultancy or agency environment.
Working knowledge of GDS (preferred) and online travel portals.
Familiarity with visa processing and travel insurance.
Excellent communication and customer service skills.
Attention to detail, problem-solving ability, and multitasking.
Tech-savvy and comfortable using CRM, emails, and travel management tools.

Preferred:

Experience with corporate clients and understanding of corporate travel policies.
Knowledge of self-booking tools (SBTs) and travel expense management platforms.

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