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3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
The Salesforces Quote to Cash (QTC) Enterprise Strategy & Solutions team is seeking a Business Analyst who will be actively involved in complex and high-visibility projects. As a part of the Global Business Strategy and Operations organization, you will play a crucial role in enhancing and scaling internal Quote-To-Cash operations. We are looking for individuals who are proactive, self-motivated, and adept at handling ambiguity and driving project success with minimal supervision. In this role, you will closely collaborate with US-based counterparts, including Functional Leads, Senior Analysts, Technical Architects, and Product Managers, aligning with US business hours as per defined shifts. Your responsibilities will include understanding the future state vision for L2C/QTC processes, leading business requirements gathering, documenting processes, diagramming business processes, coordinating cross-functional meetings, and engaging with technical and product teams to deliver innovative solutions. Key Responsibilities: - Collaborate with Functional Leads and Senior Analysts to align on future state vision for L2C/QTC processes. - Lead the business requirements gathering process and work with subject matter experts to transform existing processes. - Create as-is and to-be business process diagrams using tools like Lucidcharts. - Lead cross-functional meetings, document decisions, and follow up on actions. - Work with Technical Architects and Product Managers to develop holistic solutions. - Manage project activities including reporting escalations, tracking requirements delivery, and creating status updates. - Act as a subject matter expert for Salesforce internal QTC systems and processes. - Develop, document, and maintain a repository of business rules and process flows. - Collaborate with training specialists to create training materials for change management. - Conduct ad-hoc reporting and research activities as required. - Participate in user acceptance testing (UAT). Required Skills/Experience: - Experience in business requirements gathering and documentation/user story experience. - Strong interpersonal and communication skills with the ability to think quickly and articulate effectively. - Ability to excel in a fast-paced environment and manage ambiguity while meeting deadlines. - Capacity to understand broader business and financial issues and consider cross-functional impacts. - Experience in managing multiple projects simultaneously with extreme attention to detail. - Curiosity to extract relevant information from subject matter experts. - Prior experience as a Business Analyst. Preferred Skills/Experience: - Experience in Configure Price Quote, Contract Lifecycle, or Order Management processes and systems. - Working knowledge of Lucidcharts or similar process flow documentation software. - Familiarity with Smartsheets or other project management software. - Experience with Salesforce products is a plus. - Exposure to enterprise-level transformational projects. - Previous experience in New Product Introductions processes, Business Operations, Quote to Cash Operations, or M&A Operations.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As the Change Management Manager within PepsiCo's Strategy & Transformation (S&T) organization, you will play a crucial role in supporting large and complex transformational projects by applying change management tools and techniques. Your primary focus will be on leading Change Management for priority transformation programs, owning change management, global frameworks, and tools to ensure successful project delivery. You will work closely with key stakeholders across programs to develop, manage, and execute transformational activities. In this role, you will specifically work with PepsiCo's S&T Digital Procurement (DP) team to simplify and streamline the work of Procurement teams, enabling them to focus on strategic relationships with suppliers and drive long-term transformation. Your responsibilities will include formulating and implementing enterprise-wide change management strategies and plans to facilitate the successful rollout of the new global E2E process within Digital Procurement. Reporting to the S&T Sr. Change Manager for Digital Procurement, you will lead and coordinate a smooth change journey in partnership with key stakeholders among global and sector Procurement teams and cross-functional partners. Your responsibilities will encompass leveraging established change management methodologies/tools, leading change management for global functional teams, managing change-related project plans, overseeing communication and training strategies, developing relationships with key stakeholders, and ensuring successful end-to-end delivery. To qualify for this role, you should hold a Bachelor's Degree in HR, Organizational Development, Communications, or a related field, with a preference for a Master's Degree. Additionally, you should have a minimum of 5-7 years of industry experience or human capital consulting experience with expertise in change management, organizational design, organization culture, and business transformation. Proficiency in MS Office applications is required. Desired characteristics for the ideal candidate include Change Management Professional (CCMP) or Prosci Change Practitioner certification, strategic thinking abilities, experience with business transformation and project management, exposure to organization design and learning & development, strong consultative and diagnostic skills, attention to detail, excellent leadership skills, and outstanding written and verbal communication skills. If you are a proactive and experienced Change Management professional looking to make a significant impact within PepsiCo's S&T organization, we encourage you to apply for this role and be part of driving transformative change across the company.,
Posted 1 week ago
15.0 - 20.0 years
0 Lacs
chennai, tamil nadu
On-site
Capgemini is currently looking for a director-level executive to fill the role of SME Loan Administration. The ideal candidate should have extensive experience working for financial institutions or banks with knowledge of various financial products, including Funding Markets, Commercial Loan Portfolios, Loan Administration, and Covenant Administration. A solid understanding of Loan Administration systems such as LoanIQ, E-Works, and LoRD is essential for this role. The candidate will act as a referral point for all Section staff, particularly Team Leaders, providing guidance, knowledge, and training as necessary. In this position, you will work closely with the onshore Credit & Limit Control and Loans Administration teams, ensuring strategic planning for the Section's optimal performance. You will drive and deliver strategic initiatives and Transformational projects in collaboration with the Transformation and Innovation office, championing innovation and leading the creation of new ideas for process and productivity improvements. Participation in monthly KAIZEN meetings to improve error rates year-on-year and implementation of Action Plans and Root Cause Analysis post-error are key responsibilities. You will identify Domain knowledge gaps, drive Team Upskilling, and enhance Domain Expertise through internal and external certifications, training, and mentoring of staff. Building collaborative relationships with the Client Organization and serving as a trusted advisor on Process and domain-related matters is crucial. Communication of plans and operating solutions to enhance services for the Client organization, increase functional efficiency, and reduce operational risk is also a significant part of the role. The role involves liaising with internal and external Auditors regarding section processes and controls. Ensuring comprehensive procedural documentation adherence across all key operational processes and maintaining service level agreements across Functional Areas is paramount. Continuous engagement with the Client, evaluation of industry and regulatory changes, strategic thinking to anticipate challenges, and taking proactive steps to address them are essential. Collaboration with various teams internally to develop Loan Administration related offerings for both Commercial and consumer loans is required, ensuring Go-to-Market material and collateral are regularly updated. The ideal candidate should have a minimum of 15-20 years of experience in similar roles managing large operations and diverse teams. Strong communication skills, the ability to establish trust with internal key stakeholders and partners, proactive leadership, influencing, and negotiating skills are necessary. Experience in leading and successfully delivering change and Transformation initiatives for Banking Clients and a profound understanding of general Loans Administration roles and responsibilities with relevant current market knowledge are also important secondary skills for this role.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Change Management Associate Manager at PepsiCo's Strategy & Transformation organization, your role will be crucial in supporting large and complex transformational projects. You will be responsible for applying change tools and techniques to assess, diagnose, design, support, deliver, and execute custom solutions needed for successful project delivery. Working closely with key stakeholders, you will focus on developing, managing, and executing transformational activities. Your primary responsibility will be to support PepsiCo's S&T Digital Procurement team in simplifying and streamlining procurement processes. This will involve enabling strategy, transforming culture, and driving adoption of new processes and tools. Reporting to the S&T Sr. Change Manager for Digital Procurement, you will collaborate with global and sector procurement teams and cross-functional partners to ensure a smooth change journey. In this role, you will provide change management support for the development, delivery, and execution of change deliverables. This includes impact assessments, readiness assessments, and detailed change approaches. Your expertise will be invaluable in integrating change management activities across sectors and functions, providing guidance based on past experiences, and offering insights on cultural impacts and process implications. Additionally, you will play a key role in designing, developing, and executing change strategies, plans, tools, and deliverables within the PEP change planning framework. Your responsibilities will include providing hands-on support for stakeholders, offering CM training to functional teams, and ensuring successful support and adoption of projects through the 5 As framework (Awareness, Acknowledgement, Acceptance, Activation, Adoption). To qualify for this role, you should have a Bachelor's Degree in HR, Organizational Development, Communications, or a related field, along with 7-9 years of total work experience. A minimum of 5 years of in-depth experience in Change Management, Large-scale global Transformations, Organizational Development, Organizational Effectiveness, and Agile System Implementation is required. Proficiency in MS Office applications is essential. Desired characteristics include Change Management Professional (CCMP) or Prosci Change Practitioner certification, attention to detail, collaboration skills, deep change management expertise in a corporate environment, project management experience, and familiarity with organization design, process re-design, and learning & development principles. Strong problem-solving, facilitation, and decision-making skills, along with flexibility, eagerness to learn, resilience, attention to detail, and excellent organization skills are also important for success in this role.,
Posted 2 weeks ago
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