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13 Job openings at Total CollectR Virtual Collector & Debt Negotiator
Business Analyst

India

6 years

Not disclosed

On-site

Full Time

Total CollectR is seeking a sharp and proactive Business Analyst / Product Owner to help shape the future of our AI-powered debt collection platform. If you thrive at the intersection of product, engineering, and customer success—and know how to turn complex requirements into simple, actionable stories—this role is for you. As a key member of our product team, you’ll own modules end-to-end, from discovery to delivery. You’ll drive clarity and structure, collaborating closely with developers, QA, design, and stakeholders to ensure every feature adds value and meets our high standards of execution. This is a high-impact role for someone who thrives in fast-paced SaaS environments and wants to take ownership of delivering real business outcomes. 🔧 Responsibilities Own one or more product modules end-to-end, from requirement gathering through delivery and iteration Translate business needs and customer feedback into clear user stories, workflows, and structured documentation Collaborating closely with tech leads and holding developers, designers, and QA accountable for timely, high-quality delivery Lead sprint ceremonies, including planning, backlog grooming, and daily syncs Work with internal stakeholders and customers to define custom features, integrations, and business logic Drive UAT, feedback collection, and iterative improvements post-launch Balance product goals with technical constraints and timelines, ensuring smart trade-offs Partner with cross-functional teams to improve usability, compliance, and long-term product scalability Act as the voice of the product and advocate for quality, timelines, and user value in every conversation ✅ Requirements 4–6 years of experience as a Business Analyst in SaaS or technical product environments 2–3 years of hands-on experience as a Product Owner or in end-to-end product lifecycle management Strong documentation and story-writing skills with proven success collaborating with engineering and QA Experience using Agile tools such as JIRA, ClickUp, Figma, and Visio Excellent communication and stakeholder management skills—able to synthesize inputs from technical and non-technical teams Ownership mindset with the ability to hold others accountable to timelines and outcomes Strong analytical and problem-solving skills with attention to detail and user impact Flexibility to work with partial U.S. time zone overlap for cross-team collaboration Experience in the US debt collection, fintech, or compliance-heavy industries is a plus Good to have familiarity with third-party integrations, and client-facing platform features Show more Show less

Full Stack Engineer

India

4 - 7 years

Not disclosed

On-site

Full Time

Total AI Systems Inc. i s looking for a versatile and results-driven Full Stack Developers to build the future of our AI-powered debt collection platform. If you're passionate about crafting scalable, elegant web applications—and thrive on solving real-world problems with clean, maintainable code—this role is for you. As a Full Stack Developer, you will be responsible for building and maintaining scalable web applications from end to end. You’ll work with PHP and MySQL on the backend and implement intuitive, responsive UIs using HTML, CSS, Bootstrap, JavaScript, jQuery and React.js on the frontend. You’ll collaborate with designers and engineers to translate business needs into high-quality, maintainable code. This is an ideal opportunity for someone who loves building usable, impactful software in a fast-paced SaaS environment. Key Responsibilities Develop, test, and maintain dynamic web applications using PHP, MySQL and front-end technologies Build interactive, responsive, and customizable UIs using React.js , HTML5 , CSS3 , Bootstrap , JavaScript , and jQuery Document features, technical specifications & infrastructure Integrate and maintain various payment gateways and third-party APIs to enhance system functionality. Integrate front-end features with RESTful APIs and back-end logic Translate design wireframes into pixel-perfect front-end code Work closely with UI/UX designers to develop consistent, branded user experiences Ensure cross-browser compatibility, mobile responsiveness, and performance optimization Maintain and version code using GitHub Identify, troubleshoot and fix bugs across the full stack Contribute to planning, architecture, and continuous improvement of the platform Requirements 4-7 years of hands-on development experience in both front-end and back-end technologies Strong proficiency in PHP , MySQL , and building/maintaining REST APIs Advanced knowledge of HTML5 , CSS3 , Bootstrap , JavaScript , jQuery , and React.js Experience in integrating payment gateways and working with third-party APIs. Experience with version control using Git/GitHub Understanding of responsive and user-centered design principles Ability to turn UI/UX designs into functional, interactive code Excellent debugging, testing, and troubleshooting skills Strong collaboration, communication and problem-solving abilities Experience working in a startup or SaaS product environment Familiarity with CMS or templating systems Understanding of deployment and server-side performance optimization Good to have experience with tools like Figma or Adobe XD for interpreting design files Show more Show less

Customer Service Representative

India

0 years

Not disclosed

On-site

Full Time

Are you a detail-obsessed researcher who thrives on precision and strategy? Total CollectR is looking for a Lead Researcher to support our outbound sales and marketing efforts by identifying, verifying, and enriching high-quality prospect data. As the Lead Researcher, you’ll play a critical role in ensuring our pipeline is filled with the right opportunities by digging deep, validating contacts, and aligning prospects with our Ideal Customer Profile (ICP). 💼 What You’ll Be Responsible For: Developing a strong understanding of our Ideal Customer Profile (ICP). Verifying whether new prospects meet our ICP criteria. Identifying key decision-makers at target companies. Gathering and updating contact information using tools like LinkedIn, ZoomInfo, Seamless.AI, and Google . Calling prospect phone numbers to confirm their accuracy and activity. Verifying email addresses to ensure deliverability. ✅ What We’re Looking For: Proven experience in lead research, sales operations, or data enrichment. Familiarity with B2B contact databases and research tools. High attention to detail — you double-check everything. Comfortable making brief verification calls with professionalism. Ability to work independently and meet deadlines with minimal supervision. Show more Show less

Cloud Engineer

India

5 years

Not disclosed

On-site

Full Time

We’re Total CollectR , a fast-growing SaaS company helping lenders and agencies recover debt more efficiently with AI, automation, and smart communication. Our platform is scaling fast — and we need a cloud infrastructure expert to take the wheel on AWS. If you love building, optimizing, securing, and running cloud infrastructure that supports real-world applications (and you’re tired of bureaucratic red tape), you might be the one. 🔧 What You’ll Do Take full ownership of our AWS infrastructure – production, staging, and customer environments Lead DevOps practices , including CI/CD pipelines, automation, backups, and monitoring Continuously optimize for cost, performance, scalability, and reliability Ensure infrastructure security and compliance , including IAM policies, data protection, and audit readiness Support product and engineering teams with environment setup , releases, and scaling efforts Troubleshoot and resolve infrastructure-level issues quickly and effectively Maintain clear documentation for infrastructure, processes, and environment configs ✅ What We’re Looking For 5+ years working with AWS in a hands-on, production environment Deep experience with services like EC2, ECS, S3, RDS, CloudWatch, VPC, Lambda, IAM Proficiency in Terraform or other infrastructure-as-code tools Strong grasp of DevOps practices , CI/CD, and cloud security Comfortable working independently, owning critical infrastructure decisions Clear communicator who can work with both technical and non-technical teammates ⭐ Bonus Points For Experience with multi-tenant SaaS platforms Familiarity with SOC 2, HIPAA, or other compliance standards Knowledge of cost optimization strategies for AWS Previous experience supporting high-uptime, customer-facing software Show more Show less

Software Engineer

India

4 - 7 years

Not disclosed

On-site

Full Time

Total AI Systems Inc. i s looking for a versatile and results-driven Full Stack Developers to build the future of our AI-powered debt collection platform. If you're passionate about crafting scalable, elegant web applications—and thrive on solving real-world problems with clean, maintainable code—this role is for you. As a Full Stack Developer, you will be responsible for building and maintaining scalable web applications from end to end. You’ll work with PHP and MySQL on the backend and implement intuitive, responsive UIs using HTML, CSS, Bootstrap, JavaScript, jQuery and React.js on the frontend. You’ll collaborate with designers and engineers to translate business needs into high-quality, maintainable code. This is an ideal opportunity for someone who loves building usable, impactful software in a fast-paced SaaS environment. Key Responsibilities Develop, test, and maintain dynamic web applications using PHP, MySQL and front-end technologies Build interactive, responsive, and customizable UIs using React.js , HTML5 , CSS3 , Bootstrap , JavaScript , and jQuery Document features, technical specifications & infrastructure Integrate and maintain various payment gateways and third-party APIs to enhance system functionality. Integrate front-end features with RESTful APIs and back-end logic Translate design wireframes into pixel-perfect front-end code Work closely with UI/UX designers to develop consistent, branded user experiences Ensure cross-browser compatibility, mobile responsiveness, and performance optimization Maintain and version code using GitHub Identify, troubleshoot and fix bugs across the full stack Contribute to planning, architecture, and continuous improvement of the platform Requirements 4-7 years of hands-on development experience in both front-end and back-end technologies Strong proficiency in PHP , MySQL , and building/maintaining REST APIs Advanced knowledge of HTML5 , CSS3 , Bootstrap , JavaScript , jQuery , and React.js Experience in integrating payment gateways and working with third-party APIs. Experience with version control using Git/GitHub Understanding of responsive and user-centered design principles Ability to turn UI/UX designs into functional, interactive code Excellent debugging, testing, and troubleshooting skills Strong collaboration, communication and problem-solving abilities Experience working in a startup or SaaS product environment Familiarity with CMS or templating systems Understanding of deployment and server-side performance optimization Good to have experience with tools like Figma or Adobe XD for interpreting design files Show more Show less

Product Owner

India

6 years

Not disclosed

On-site

Full Time

Total CollectR is seeking a sharp and proactive Product Owner to help shape the future of our AI-powered debt collection platform. If you thrive at the intersection of product, engineering, and customer success—and know how to turn complex requirements into simple, actionable stories—this role is for you. As a key member of our product team, you’ll own modules end-to-end, from discovery to delivery. You’ll drive clarity and structure, collaborating closely with developers, QA, design, and stakeholders to ensure every feature adds value and meets our high standards of execution. This is a high-impact role for someone who thrives in fast-paced SaaS environments and wants to take ownership of delivering real business outcomes. 🔧 Responsibilities Own one or more product modules end-to-end, from requirement gathering through delivery and iteration Translate business needs and customer feedback into clear user stories, workflows, and structured documentation Collaborating closely with tech leads and holding developers, designers, and QA accountable for timely, high-quality delivery Lead sprint ceremonies, including planning, backlog grooming, and daily syncs Work with internal stakeholders and customers to define custom features, integrations, and business logic Drive UAT, feedback collection, and iterative improvements post-launch Balance product goals with technical constraints and timelines, ensuring smart trade-offs Partner with cross-functional teams to improve usability, compliance, and long-term product scalability Act as the voice of the product and advocate for quality, timelines, and user value in every conversation ✅ Requirements 4–6 years of experience as a Business Analyst in SaaS or technical product environments 2–3 years of hands-on experience as a Product Owner or in end-to-end product lifecycle management Strong documentation and story-writing skills with proven success collaborating with engineering and QA Experience using Agile tools such as JIRA, ClickUp, Figma, and Visio Excellent communication and stakeholder management skills—able to synthesize inputs from technical and non-technical teams Ownership mindset with the ability to hold others accountable to timelines and outcomes Strong analytical and problem-solving skills with attention to detail and user impact Flexibility to work with partial U.S. time zone overlap for cross-team collaboration Experience in the US debt collection, fintech, or compliance-heavy industries is a plus Good to have familiarity with third-party integrations, and client-facing platform features Show more Show less

Engineering Manager

India

5 years

None Not disclosed

Remote

Full Time

Join us in building the future of digital debt collection. At Total CollectR, we’re transforming how the debt collection industry works through cutting-edge AI, automation, and omnichannel communication. Our fast-growing SaaS platform helps lenders, collection agencies, and medical providers recover more, faster—with a better consumer experience. Now, we’re looking for a Software Engineering Manager in India who is passionate about leading teams, building scalable software, and making a real impact. 🌍 Why You Should Join Us 🔧 You’ll lead, not just manage – Take ownership of delivery, architecture, and execution across your team. 💡 Your ideas matter – Work closely with U.S.-based leadership including our CEO, CTO, and Product Owner. 🌐 Remote-first, global team – Collaborate with engineers and leaders across India, the U.S., and beyond. 📈 Fast-growth SaaS company – Be part of a product that’s growing rapidly and solving real-world financial problems. 🎯 Builder’s culture – No micromanagement, just high expectations and the autonomy to meet them. 🔧 What You’ll Be Responsible For Lead a cross-functional team of developers, QA engineers, and UI/UX contributors. Manage sprint planning, execution, and delivery of high-quality features and improvements. Own architectural decisions and enforce engineering best practices. Ensure accountability, technical quality, and productivity across your team. Mentor and grow engineering talent—set clear expectations and support career development. Collaborate with Product and Infrastructure teams to translate business needs into smart technical solutions. Proactively identify risks, tech debt, and opportunities for optimization. Contribute to long-term engineering and hiring strategy in India. ✅ Ideal Candidate 5+ years of software engineering experience (Node.js, React, PHP, PostgreSQL, etc.). 2+ years in a team leadership or engineering management role. Experience managing remote teams and working cross-functionally with global counterparts. Strong understanding of system design, architecture, CI/CD, and AWS/cloud infrastructure. Fluent in Agile methodologies and sprint management tools. Hands-on when needed—comfortable reviewing code or helping unblock a developer. ⭐ Bonus Points If You Have: Fintech, debt collection, or healthcare experience. Worked with AI/automation platforms or complex workflows. Experience building or scaling SaaS products in a startup environment. 🎁 What We Offer: Competitive compensation aligned with Indian market benchmarks Flexible remote work setup High-performance team culture Opportunity to grow into a Director-level role based on performance Daily collaboration with a visionary U.S.-based leadership team

CRM Manager

India

3 years

None Not disclosed

On-site

Full Time

At Total CollectR, we’re redefining the future of debt collection through intelligent automation, multi-channel communication, and an AI-powered virtual collector. Our mission is to help lenders, agencies, and healthcare providers recover revenue more efficiently and ethically—while delivering a better consumer experience. As we scale rapidly, we’re looking for a CRM Manager to own and optimize our HubSpot CRM environment, ensuring it drives alignment, visibility, and performance across our Sales, Marketing, and Customer Success teams. 🔹 What You’ll Do Own the CRM (HubSpot) system — structure, hygiene, segmentation, workflows, permissions, and reporting. Partner closely with Sales, Marketing, and Customer Success to map and optimize the full customer journey. Build and maintain workflows, automations, and pipelines that support outbound prospecting, demo scheduling, onboarding, renewals, and upsell campaigns. Create dashboards and custom reports to track KPIs across the funnel. Implement best practices for lead scoring, lifecycle stages, and deal management. Collaborate with leadership to streamline handoffs, reduce friction, and improve pipeline visibility. Serve as our internal HubSpot expert, trainer, and problem-solver. 🔹 What We’re Looking For 3+ years of CRM management experience, preferably in HubSpot (Salesforce acceptable with strong HubSpot transition experience). Strong understanding of sales and marketing funnels in a B2B SaaS environment. Comfortable building automation, custom properties, workflows, and dashboards in HubSpot. A systems thinker who thrives on improving process and reducing manual work. Excellent communication skills — you can translate business needs into CRM solutions. Self-starter who can take ownership and drive measurable results. 🔹 Bonus Points For Experience supporting SDR, AE, and CSM teams Familiarity with outbound tools (Apollo, ZoomInfo, LinkedIn Sales Navigator) Exposure to debt collection, lending, or FinTech environments HubSpot certifications

Collections Specialist

India

0 years

None Not disclosed

Remote

Full Time

👋 Are you a debt collection professional ready to do more than just make calls? Total CollectR is an AI-driven software platform that’s transforming the debt collection industry. We’re expanding fast—and we’re looking for motivated individuals with debt collection experience who want to grow into sales, software testing, technical support, implementation, and other exciting roles in our company. 🧠 Who We’re Looking For: We want smart, driven people who understand the collections industry and are eager to apply their knowledge in a new way. If you’ve ever thought: “There’s got to be a better way to collect,” —we’re building it, and we want you on our team. 💥 Open Roles Include: Sales Executives – Help new clients understand how our product transforms collections Software Testers (QA) – Use your industry knowledge to ensure product quality Technical Support Specialists – Guide users through platform functionality and solve real-world issues Implementation Advisors – Help clients launch successfully and see value fast Collections Advisors / Trainers – Support our AI and clients by optimizing strategy and scripts ✅ Ideal Candidates: Have experience in debt collection, recovery, or call center environments Are curious, tech-friendly, and ready to learn new tools Thrive in fast-paced, high-growth teams Want to build a career beyond the collections floor 🌱 Why Join Us: Be part of a mission-driven team changing the way collections are done Work remotely with flexible hours Learn new skills and grow into leadership or technical roles Make a real impact in an industry ripe for innovation

PHP Developer

India

4 - 7 years

None Not disclosed

On-site

Full Time

Total CollectR i s looking for a versatile and results-driven PHP Developers to build the future of our AI-powered debt collection platform. If you're passionate about crafting scalable, elegant web applications—and thrive on solving real-world problems with clean, maintainable code—this role is for you. As a PHP Developer, you will be responsible for building and maintaining scalable web applications from end to end. You’ll work with PHP and MySQL on the backend and implement intuitive, responsive UIs using HTML, CSS, Bootstrap, JavaScript, jQuery and React.js on the frontend. You’ll collaborate with designers and engineers to translate business needs into high-quality, maintainable code. This is an ideal opportunity for someone who loves building usable, impactful software in a fast-paced SaaS environment. Key Responsibilities Develop, test, and maintain dynamic web applications using PHP, MySQL and front-end technologies Build interactive, responsive, and customizable UIs using React.js , HTML5 , CSS3 , Bootstrap , JavaScript , and jQuery Document features, technical specifications & infrastructure Integrate and maintain various payment gateways and third-party APIs to enhance system functionality. Integrate front-end features with RESTful APIs and back-end logic Translate design wireframes into pixel-perfect front-end code Work closely with UI/UX designers to develop consistent, branded user experiences Ensure cross-browser compatibility, mobile responsiveness, and performance optimization Maintain and version code using GitHub Identify, troubleshoot and fix bugs across the full stack Contribute to planning, architecture, and continuous improvement of the platform Requirements 4-7 years of hands-on development experience in back-end technologies Strong proficiency in PHP , MySQL , and building/maintaining REST APIs Advanced knowledge of HTML5 , CSS3 , Bootstrap , JavaScript , jQuery , and React.js Experience in integrating payment gateways and working with third-party APIs. Experience with version control using Git/GitHub Understanding of responsive and user-centered design principles Ability to turn UI/UX designs into functional, interactive code Excellent debugging, testing, and troubleshooting skills Strong collaboration, communication and problem-solving abilities Experience working in a startup or SaaS product environment Understanding of deployment and server-side performance optimization

User Experience Designer

India

5 years

None Not disclosed

On-site

Full Time

Total CollectR is building the future of AI-powered debt collection. We’re on a mission to revolutionize how organizations recover debt—ethically, efficiently and at scale. We’re looking for a versatile and results-driven UI/UX Web Designer to craft engaging web experiences across our digital platform. If you’re passionate about designing scalable, elegant interfaces—and thrive on solving real-world problems with thoughtful, maintainable design—this role is for you. The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web applications for the company. Using HTML, Bootstrap and CSS, this candidate will be able to translate user and business needs into functional frontend design. You’ll transform concepts into high-fidelity designs and responsive experiences, contributing to a product that impacts thousands of users. Key Responsibilities Design responsive web pages and product interfaces using UX/UI best practices Producing websites from PSD to HTML. Study design briefs and determine requirements. Work closely with product managers, developers to bring features to life Interpret user needs and feedback to deliver simple, elegant solutions Participate in design reviews, feedback cycles and usability iterations Designing, developing and testing UI for web applications Build reusable code and libraries for future use Accurately translate user and business needs into functional frontend code Contribute to our growing design system for consistency and scalability Requirements 3–5 years of experience as a Web Designer with strong command of HTML5 and CSS Solid foundation in UX/UI principles and design processes Experience with responsive design and grid-based layouts Familiarity with design systems and accessibility standards Experience with tools like Figma, Adobe XD or similar Prior experience in a product-based environment is a strong plus Proficient understanding of cross-browser compatibility issues. Highly collaborative and open to feedback Strong communicator who can create alignment through design Familiarity using Agile development methodologies

Release Manager

India

4 years

None Not disclosed

On-site

Full Time

Total CollectR is revolutionizing the debt collection space with AI-powered solutions that simplify workflows, improve collection rates, and empower teams to make faster, smarter decisions. We are seeking a hands-on Release Specialist / Project Coordinator / ClickUp Manager to help orchestrate our software delivery pipeline. If you thrives at the intersection of planning, systems management, and cross-team collaboration, this role is for you. This role will own the release planning lifecycle, help maintain our ClickUp environment, and ensure all teams stay aligned as we deliver high-quality software and infrastructure updates. Responsibilities Coordinate software release planning, ensuring seamless collaboration across teams. Review and validate release documentation and ticket quality before handoff to DevOps. Run and support infrastructure meetings related to deployment readiness. Own and manage ClickUp—organizing, cleaning, and automating workflows for release tracking. Act as a liaison across engineering, QA, and product teams to unblock releases and track progress. Ensure every release follows a smooth, validated process without being overly rigid. Requirements 4+ years in a release management, project coordination, or related operations role. Strong experience with ClickUp or similar project management platforms. Exceptional organization and attention to detail in tracking complex workflows. Understanding of agile processes and comfort working with DevOps and QA teams. Skilled in cross-team communication, collaboration, and conflict resolution. Flexible mindset with a drive to support people and adapt processes to real-world needs. Proven ability to review and interpret release documentation and technical tickets.

Frontend Developer

India

4 years

None Not disclosed

On-site

Full Time

Total CollectR is looking for a versatile and results-driven Frontend Developer to build the future of our AI-powered debt collection platform. If you’re passionate about crafting scalable, elegant web applications—and thrive on solving real-world problems with clean, maintainable code—this role is for you. As a Frontend Developer, you’ll collaborate with designers, product managers, and backend engineers to transform design mockups into high-performance, responsive user experiences. Your work will directly impact our product’s usability, visual consistency, and customer satisfaction. Key Responsibilities Translate Figma designs into responsive, production-ready HTML/CSS components using Bootstrap. Implement accessible, standards-compliant, cross-browser user interfaces. Collaborate with designers to iterate on UI/UX for new features and pages. Optimize front-end performance. Maintain a consistent visual language and component library across the product. Participate in design reviews, code walkthroughs and QA testing cycles. Troubleshoot UI issues and maintain legacy code where needed. Must-Have Qualifications 4+ years of professional experience as a frontend/UI developer. Strong command of HTML5 , CSS3 , and Bootstrap. Experience working with responsive design principles and mobile-first development . Proficiency using Figma (or similar tools like Adobe XD) to interpret design specifications. Solid understanding of layout systems (Flexbox, Grid) and browser compatibility. Familiarity with JavaScript or jQuery to enhance UI interactions. Experience working in Agile or Scrum teams. Understanding of version control systems (e.g., Git). Good to have exposure to component-based frameworks specially React.

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