Title Commercial Officer

The Commercial Officer is responsible to support commercially by working closely with the sales team on key customer accounts and business opportunities and assist with quotations, cost analytics, contract management, customer support, forecasting and budgets, Non-current Parts & Accessories (P&A) account management, systems compliance, process management, and project communication. Engage with customers and implement business opportunities to grow sales. The role is required to develop an understanding of strategic developments with customers, possess a solid technical understanding of products, identify competitors and pricing benchmarks to ensure SMR is placed to grow sales opportunities and defend existing margins. Responsibilities: Ensure market and product research is conducted and develop plans to improve the company's competitive position and long-term growth prospects. Support with administration and preparation of new business quotations in a timely manner and communicate with all stakeholders. Manage sales forecasts, reporting, data analysis, and assist in budgeting. Manage Non-Current Parts & Accessories accounts. Identify slow-moving parts, follow up with customers on future volume and pursue all-time-buy options. Manage customer accounts by maintaining strong relationships with customers with a sound technical and commercial understanding of the product portfolio. Identify Business Development opportunities with existing customers or product portfolio to grow sales. Maintain and improve contribution margins for existing products. Ensure profitable negotiations are achieved for the company. Maintain customer asset management records. Qualifications: Tertiary qualification in Business/Commerce or related discipline. Degree level or postgraduate level qualification in Business/Commerce or related discipline. 2 years + experience in a commercial role, Sales, Purchasing, or Customer-facing Technical/Engineering role with some commercial skills. Strong computer skills including Microsoft suite of applications, especially Excel. Excellent Communication, Interpersonal Skills, Planning & organizing. Experience in a manufacturing or industrial environment. Previous experience of working in an industrial sales or commercial role would be beneficial.,