Posted:1 month ago|
Platform:
Work from Office
Full Time
Customer Assistance: Assist customers with ticket purchases, reservations, and inquiries. Provide accurate information regarding ticket availability, pricing, and schedules. Ticket Processing: Process payments and issue tickets efficiently and accurately. Handle ticket modifications and cancellations, including re-booking flights and calculating refund amounts. System Management: Maintain and update ticketing systems and databases. Ensure all ticketing operations comply with airline policies. Coordination: Coordinate with event organizers or travel partners to provide up-to-date information. Collaborate with team members to ensure a seamless customer experience and support event operations. Reporting: Prepare and distribute reports on ticket sales and attendance. Maintain accurate records and documentation of ticketing transactions. Customer Support: Handle customer complaints and resolve issues promptly and professionally. Provide excellent customer service and maintain a friendly demeanor.
LK Consultants
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