Website : https://www.tickermarket.com/#/home Position Overview: We’re looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate should have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with spreadsheets, and various products of the Company. Objectives of this role • Serve as the main point of contact in all matters related to client concerns and needs. • Build and strengthen client relationships to achieve long-term partnerships. • Maintain accurate client records, keeping track of any contract updates and renewals. • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met. • Develop a thorough understanding of our products and service offerings to better upsell and crosssell to clients. Key Responsibilities: • Handle inquiries and requests from customers and address their needs. • Stay on top of accounts, making sure they receive services that are within their budget and meet their needs. • Meet regularly with other team members to discuss progress and find new ways to improve business. • Serve as a brand ambassador for existing and new products, developing tailored sales pitches to each client. • Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs. • Generate progress reports for clients and senior leaders within the organization. • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly. Qualification: • Bachelor’s/MBA in Marketing/Finance or a related field. • NISM Courses Preferred Skills: • Candidate should be willing to travel frequently to client location. • Proven track record of meeting or exceeding quotas and receiving positive customer feedback. • Proficiency with common customer success and customer relationship management software, Sales Logix and Salesforce • Professional certification (ex: from Strategic Account Management Association) • Proven experience as a Client Account Manager or similar role. • Strong problem solving and negotiation abilities. • Knowledge Financial Markets. • Exceptional communication and presentation skills

Job Overview: As a Business Development Executive Intern, you will play a key role in lead qualification, lead nurturing and counselling, working under Senior program Counsellors/Advisors contributing in achieving sales targets on weekly basis. You will be the first point of contact for learners, helping them navigate through our platform, answering their queries, and ensuring they have a seamless learning experience. This is an exciting opportunity for fresh graduates to kickstart their careers in the EdTech industry and make a positive impact in education. Key Responsibilities: - Lead qualification on the daily basis based on the leads generated through paid campaigns by the marketing team - Serve as the primary point of contact for Learners, responding to their queries via email, chat, and phone. - Assist Learners with program-related inquiries, technical issues, and general platform navigation. - Monitor student progress and provide guidance to help them stay on track with their learning goals. - Gather feedback from learners and communicate insights to the product development and content teams. - Conduct onboarding sessions for new students to introduce them to the platform and explain how to access course materials and resources. - Support the creation and updating of help documentation, FAQs, and other learning resources. - Participation promotional event in academic institution and corporates across India Qualifications: - Bachelor’s / Master’s degree in any discipline (Business / Management / Commerce/ IT) - Strong communication skills ( Hindi/English/Marathi/South Indian Languages) - A passion for education and a genuine interest in helping learners succeed - A proactive, customer-oriented attitude with a high level of empathy. - Basic understanding of educational technology or a willingness to learn. - Ability to multitask and manage time effectively in a fast-paced environment. Show more Show less

Job Summary: We are hiring a Product Support Executive to join our team supporting our Mutual Fund Distributor Back Office Software. This role requires a blend of financial domain knowledge (especially mutual funds and RTA operations), strong communication skills, and technical aptitude. The ideal candidate will manage client interactions, resolve support issues, coordinate deployments, and ensure client success through smooth implementations and timely responses. Key Responsibilities: • Respond to client queries via calls, emails, and ticketing system, ensuring timely and effective resolution. • Report product bugs and enhancement requests to the development team with proper documentation. • Prioritize issues based on severity, business impact, and client importance. • Maintain and update the internal “Reports” for ongoing client issues and resolutions. • Handle white-label client requests (branding updates, configurations, and functional queries). • Coordinate mobile and web-based white-label deployments by collecting all required assets and data from clients. • Manage deployments and configurations for the Mutual Fund Tracker app. • Perform unit testing and User Acceptance Testing (UAT) for new features, bug fixes, and enhancements. • Coordinate between internal teams (development, QA, audit) for Change Requests (CRs) and bug resolution. • Support client onboarding and implementation for new mutual fund distributors. • Perform data reconciliation to ensure transactional accuracy and data integrity. Required Skills & Qualifications: • 1–3 years of experience in product support or financial software support, preferably in mutual fund distribution or financial services. • Solid understanding of Mutual Fund operations (transaction types, NAVs, AUM, etc.). • Knowledge of Registrar & Transfer Agents (RTAs) like CAMS, KFintech – their role, data formats (RTA feeds), and integration methods. • Experience working with support systems such as Freshdesk, Zendesk, Jira, or similar. • Familiarity with issue resolution workflows, including ticket triage, client communication, root cause analysis, and escalation handling. • Technical aptitude: ability to understand software workflows, read logs, and test fixes before deployment. • Strong communication and interpersonal skills for client interaction and cross-functional coordination. • Basic familiarity with APIs, Excel-based data handling, and SQL is a plus. Show more Show less

Position Overview: The Marketing and Business Development Professional is responsible for driving the company's growth by identifying new business opportunities, building strong client relationships, and developing and implementing effective marketing strategies. This role requires a blend of strategic thinking, creativity, and hands-on execution to enhance the company's market presence and achieve business objectives. 1) Sales Management (New & Existing Clients) – Responsible for selling Ticker Data products (Ticker Wealth, Ticker Solutions, MVT, MVM, etc..) to Institutional clients and achieve his/her monthly/ quarterly/ and yearly sales target. 2) Relationship Management - Meeting existing clients regularly once a week, prospecting for new clients by calling or by using reference/ leads etc, giving product demos, making proposals, should effectively do trail management, training the clients on product usage, updating client about new features/functionalities. 3) Team Management: Candidate may be offered team management role in this position based on requirement and he should be able to motivate his subordinate and ensure that they remain aligned to the organizational goal. 4) Networking & Lead generation: Participating in business seminars /conferences /industry related forums and Daily Sales Call Report to their Line Manager. Prospective candidate should be flexible in terms of travelling basis the client location and business requirements. 5) Product Knowledge & Market Intelligence - In-depth knowledge about Ticker Data products, its features, functionalities, USP Benchmarking Ticker Data products with competitor product for doing gap analysis and recommending product enhancement features to development team. Qualifications: • Bachelor’s degree in Marketing, Business Administration, or a related field (Master’s degree preferred). • 5+ years of experience in marketing, business development, or a related role. • Proven track record of achieving business development goals and driving revenue growth. • Strong understanding of marketing principles, Financial market along with analysis techniques. Strong Understanding of Equity, Forex, Commodities and other asset classes. • Excellent communication, negotiation, and presentation skills. • Ability to think strategically and creatively to solve problems and identify opportunities. • Strong project management skills with the ability to manage multiple projects simultaneously. Interested candidates reach out to shivani.kanchan@tickermarket.com

Position Overview: We’re looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate should have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with spreadsheets, and various products of the Company. Objectives of this role • Serve as the main point of contact in all matters related to client concerns and needs. • Build and strengthen client relationships to achieve long-term partnerships. • Maintain accurate client records, keeping track of any contract updates and renewals. • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met. • Develop a thorough understanding of our products and service offerings to better upsell and cross- sell to clients. Key Responsibilities: • Handle inquiries and requests from customers and address their needs. • Stay on top of accounts, making sure they receive services that are within their budget and meet their needs. • Meet regularly with other team members to discuss progress and find new ways to improve business. • Serve as a brand ambassador for existing and new products, developing tailored sales pitches to each client. • Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs. • Generate progress reports for clients and senior leaders within the organization. • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly. Qualification: • Bachelor’s/MBA in Marketing/Finance or a related field. • NISM Courses Preferred Skills: • Candidate should be willing to travel frequently to client location. • Proven track record of meeting or exceeding quotas and receiving positive customer feedback. • Proficiency with common customer success and customer relationship management software, Sales Logix and Salesforce • Professional certification (ex: from Strategic Account Management Association) • Proven experience as a Client Account Manager or similar role. • Strong problem solving and negotiation abilities. • Knowledge Financial Markets. • Exceptional communication and presentation skills.