The cleaned title is Operations Management Team Lead .

As the Operations Management Team Lead for Run Services at ABB, you will be part of a dedicated team that is committed to addressing global challenges. Our core values of care, courage, curiosity, and collaboration, along with our focus on diversity, inclusion, and equal opportunities, drive us to empower everyone to create sustainable solutions. You will report to the IS Service Owner of Run Services and play a crucial role in driving operations, optimizing IT service delivery, and mentoring a high-performing team. In this role, you will lead and mentor a team of 4-8 operations professionals, ensuring smooth service delivery and technical excellence. Your responsibilities will include owning and optimizing IT operations for key applications to ensure high availability and resilience. You will serve as the escalation point for complex issues, guide Operations Managers, and drive problem resolution. Monitoring and improving KPIs will be a key aspect of your role to keep everything on track and running at peak performance. Additionally, you will streamline application onboarding into RUN Services, manage vendor relationships and SLAs, enhance automation and ITIL processes, and drive innovation to shape the future of RUN Services as we scale. To excel in this position, you should have at least seven years of IT experience, including two to three years in a leadership role. Deep technical expertise in ITIL, DevOps, Cloud (Azure/AWS), and infrastructure management is essential. Strong problem-solving skills, exceptional communication abilities, and experience in vendor and SLA management are also required. Holding certifications in ITIL, Cloud, or Project Management would be a plus. We are looking for proactive and adaptable individuals who are ready to build, improve, and take ownership to make a real impact in this role. If you are someone who enjoys solving technical challenges, scaling services, and making a tangible difference, we encourage you to apply for this exciting opportunity. Join us at ABB and be a part of our mission to create sustainable solutions that have a positive impact across the globe. #MyABBStory,