Posted:13 hours ago|
Platform:
On-site
Full Time
We are looking for a motivated and confident Telecaller to join our team. The ideal candidate will have excellent communication skills in English and/or local languages, a friendly attitude, and a passion for helping people. You will be responsible for making outbound calls, following up on leads, and providing information about our training programs.
Key Responsibilities:
· Make outbound calls to prospective students and explain YuvTrainings' courses and services.
· Answer inbound calls and respond to inquiries professionally.
· Follow up with interested candidates via phone, WhatsApp, or email.
· Maintain a database of customer information and status updates in CRM.
· Schedule demo classes or appointments for the sales/admissions team.
· Provide accurate information and resolve queries in a timely manner.
· Meet daily/weekly targets for call volume and lead conversion.
Requirements:
· Excellent verbal communication skills.
· Fluency in [English/Hindi/regional languages as applicable].
· Basic computer knowledge (MS Office, CRM tools).
· Ability to handle rejection and stay motivated.
· Previous telecalling or customer support experience is a plus.
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
Expected Start Date: 05/08/2025
Yuvmedia
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