35 Telecom Oss Jobs

Required Skills Technology | Basic Networking Activities | Configuring and Managing TCP/IP Technology | Data Center Administration | Networking Technology | Telecom OSS / BSS | Network Monitoring Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Technology | Network Monitoring Tools | Eventlog Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Networking Certifications | CCNA | CCNA Routing and Switching Troubleshooting: Analyze problems with the service and resolve the issues, gather information from customers either by chat or e-mail to enable effective troubleshooting, Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment, Report issues to vendor/ISP/carrier and follow up on updates. Escalate issues as per Escalation Matrix, Install/Uninstall various software and upgrades equipment when necessary, Monitoring and maintaining/reducing the queue size. Resolving Technical issues at level 1(Incident and Service request) Hardware and Software Management: Monitoring CPU, memory and hard disk utilization, Monitoring the event viewer and generating reports. Providing New Desktop Installation and Software Installation Reports, make team members aware of any changes or scheduled activities so that effective follow up is possible., Updating the latest anti-virus on servers and monitoring the anti-virus patches on Servers and Desktops and generating Reports, Track the assets issued to users and maintain a database report of assets. Updating KB and CMDB whenever there is a need. Handling Backup Activities on daily, weekly and Monthly. Generating the Reports on all Backup activities. Process Compliance: Gather information from vendor and customer and update the tickets regularly as per the defined process, Prepare a detailed report on the plan of action for the existing tickets for the next shift andnbsp; engineer (Shift Handover Report), Following the various Escalation Matrix (Vendor , Internal and Customer defined), Ensure tickets are closed post user/customer communication, Maintains inventory of PC equipment with Asset Executive, Special focus on Power User calls, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process, Comply with defined processes and update tickets with SLA.

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Service Assurance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Bachelors degree in Computer Science Software Engineering or a related fieldProven experience in software development and application maintenance with a focus on inventory management systems Summary :As a Business Process Architect, you will be responsible for designing business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Your typical day will involve working closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Roles & Responsibilities:- Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements.- Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics.- Assist in quality management reviews, ensure all business and design requirements are met.- Educate stakeholders to ensure a complete understanding of the designs. Professional & Technical Skills: - Must To Have Skills: Service Assurance, Information Communication Technology (ICT).- Strong understanding of Service Assurance.- Experience in designing business processes, including characteristics and key performance indicators (KPIs).- Experience in quality management reviews.- Experience in educating stakeholders to ensure a complete understanding of the designs. Additional Information:- The candidate should have a minimum of 5 years of experience in Service Assurance. Qualification Bachelors degree in Computer Science Software Engineering or a related fieldProven experience in software development and application maintenance with a focus on inventory management systems

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Service Assurance, Communication Technology, Information Communication Technology (ICT), Service Fulfillment Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Bachelors degree in Computer Science Software Engineering or a related fieldProven experience in software development and application maintenance with a focus on inventory management systems Summary :As a Service Assurance Business Process Architect, you will be responsible for designing business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Your typical day will involve working closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. You will also assist in quality management reviews and ensure all business and design requirements are met. Additionally, you will educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- Design and develop business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements.- Collaborate with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics.- Assist in quality management reviews and ensure all business and design requirements are met.- Educate stakeholders to ensure a complete understanding of the designs.- Provide guidance and support to the project team on business process design and implementation. Professional & Technical Skills: - Must To Have Skills: Service Assurance, Communication Technology, Information Communication Technology (ICT), Service Fulfillment.- Good To Have Skills: Experience in business process design and implementation.- Strong understanding of business process management and improvement methodologies.- Excellent communication and interpersonal skills.- Ability to work collaboratively with cross-functional teams.- Experience in project management and delivery.- Solid grasp of quality management principles and practices. Additional Information:- The candidate should have a minimum of 5 years of experience in Service Assurance.- The ideal candidate will possess a strong educational background in business process management, information technology, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification Bachelors degree in Computer Science Software Engineering or a related fieldProven experience in software development and application maintenance with a focus on inventory management systems

Job description: Project Role: ServiceNow (Order Management for telecom & Field Service Management Modules) Software Test Engineer & Playwright & TestRail. Joining Timelines: Immediate to 15 days joiners Only. Work Experience: ServiceNow Testing experience of 8 to 10 years in ServiceNow OMT & FSM based BSS/OSS testing & experience of Playwright Automation. Experience in Telecom Domain is MUST. ServiceNow OMT - Order Management for Telecom Module experience is MUST. ServiceNow FSM - Field Service Management experience is MUST. Also having hands-on experience in TestRail Test Management tool is MUST. Experience in Playwright Automation. Work location: Remote. Education: Graduate or Post-Graduate in Computer Science/ Information Technology/Engineering. Must Have Skills: Must have a minimum of 8 to 10 years of Testing experience in ServiceNow CRM - ServiceNow OMT - Order Management for Telecom & ServiceNow FSM - Field Service Management. Experience in TestRail Test Management tool. Experience in Telecom Domain. Experience in Jira Tool - Defect Management. Hands-on-Experience Web UI, API & Mobile App Testing. Expertise in ServiceNow platform capabilities (OMT, FSM, GIS, TNI, TSM, TSOM & CMDB). Experience in Playwright for telecom domain. Exposure to working in the Agile Delivery Model. ServiceNow or ISTQB Testing Certification. Soft Skills: Hands on analytical, problem solving and debugging skills. Ability to work under pressure. Curiosity and eagerness to work in a collaborative and open team culture. Excellent communication skills and ability to present results in a concise manner to technical & non-technical stakeholders. If interested, then can also directly email your CV at Email ID: contact@beyondscs.com

Telecom BSS Solution architecture, Hands on in desgning architecture for complex projects , JIRA , Agile , Tmforum Impact Analysis on BSS and other in-scope applications

Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 6 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current.The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks. What are we looking for Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.) Experience:6+ years of direct inventory management/supply chain experience preferred, with food service experience a plusPossess superior oral and written communication along with strong analytical skillsAbility to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencingMust be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgencyHigh attention to detail, strong interpersonal skills and customer orientation, and fact-based decision makingAbility to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, includingMicrosoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft Word Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts You would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Qualification Any Graduation

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Service Fulfillment, Application Design, Data Modeling Techniques and Methodologies, Process Improvements Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead process improvement initiatives to enhance service fulfillment- Develop and implement data modeling techniques and methodologies- Design and optimize application architecture Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Fulfillment, Data Modeling Techniques and Methodologies, Process Improvements, Application Design- Strong understanding of IT service delivery processes- Experience in implementing technology best practices- Knowledge of business process architecture principles- Ability to analyze and interpret complex data sets Additional Information:- The candidate should have a minimum of 12 years of experience in Service Fulfillment- This position is based at our Bengaluru office- A BE or equivalent is required Qualification BE or equivalent

Job Role : SPM Service Program Management Experience : 6+ Years Location : Noida, Gurugram, Bangalore, Responsibilities include: The Service Manager, also known as Customer (or Client) Service Manager (CSM), or Service Program Manager (SPM) is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process include activities such as: Conduct Service Management Reviews: In collaboration with key stakeholders, establish and maintain service management reviews to ensure s services and performance are aligned with the Customers business plans. Coordinate regular contract reviews, capturing any areas for possible changes/updates and/or decision logs and providing these to the Account team for subsequent amendments/agreements/revisions. Business Relationship and Governance Management: Relationship Management : Maintain visibility of overall Customer health, ensuring regular reviews with key stakeholders to care for any red flag issues, benchmarking on future opportunities and overall compliance of the contract. Manage Customer enablement duties such as VEC portal overview, training, access requests and ongoing Customer needs. Operational / Performance Management Manage Service Level assessment, reporting and conduct analysis on the trends and patterns; Provide the SLA reporting. Collaborate with service assurance, delivery, and finance for recommendations and service improvement plans, when warranted. Review Key Performance Indicators (KPIs) and provide action plans, when necessary. In tandem with Operations and Service Delivery and the Customer, continue to seek areas for process enhancements, streamlining and driving improved performance collectively. Identify ongoing benefits, opportunities, and innovation for continual service improvement. Achieve KPI Improvements of: 100% Attainment of Tier 1 KPIs 10% NPS Improvement 30% Credit Reduction Skills and Qualifications 6+ years of related service management experience Strong organizational, presentation, and problem-solving skills Demonstrated experience with verbal and written communication Business and Financial acumen Ability to communicate with multiple levels of leadership Preferred ITIL v4 Foundation Certification Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word Preferred Qualifications: B.Tech/B.E. in any discipline. Postgraduate qualifications like MBA, MSc IT, or MCA. Telecom or Networking Domain experience mandatory Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) ITIL, Certificate mandatory.

HCLTech is Hiring || Service Program Manager || 14th June,2025|| Walk In Drive || 10.30 AM - 4.00 PM Location: HCL Tech, ITPL Aviator Building, 8th floor, Whitefield Main Rd, Pattandur Agrahara, Whitefield, Bengaluru, Karnataka 560066 Contact Person: Yanosh /Samrin Hike - Standard (as per the budget) Shift-Rotational Please apply who can join in immediately /30days ITIL Certification is mandatory Please carry: 2 Updated Resume 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices ) Job Role : Service Program Manager Experience : 6+ Years Location : Noida, Gurugram, Bangalore, Responsibilities include: The Service Manager, also known as Customer (or Client) Service Manager (CSM), or Service Program Manager (SPM) is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process include activities such as: Conduct Service Management Reviews: In collaboration with key stakeholders, establish and maintain service management reviews to ensure s services and performance are aligned with the Customers business plans. Coordinate regular contract reviews, capturing any areas for possible changes/updates and/or decision logs and providing these to the Account team for subsequent amendments/agreements/revisions. Business Relationship and Governance Management: Relationship Management : Maintain visibility of overall Customer health, ensuring regular reviews with key stakeholders to care for any red flag issues, benchmarking on future opportunities and overall compliance of the contract. Manage Customer enablement duties such as VEC portal overview, training, access requests and ongoing Customer needs. Operational / Performance Management Manage Service Level assessment, reporting and conduct analysis on the trends and patterns; Provide the SLA reporting. Collaborate with service assurance, delivery, and finance for recommendations and service improvement plans, when warranted. Review Key Performance Indicators (KPIs) and provide action plans, when necessary. In tandem with Operations and Service Delivery and the Customer, continue to seek areas for process enhancements, streamlining and driving improved performance collectively. Identify ongoing benefits, opportunities, and innovation for continual service improvement. Achieve KPI Improvements of: 100% Attainment of Tier 1 KPIs 10% NPS Improvement 30% Credit Reduction Skills and Qualifications 6+ years of related service management experience Strong organizational, presentation, and problem-solving skills Demonstrated experience with verbal and written communication Business and Financial acumen Ability to communicate with multiple levels of leadership Preferred ITIL v4 Foundation Certification Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word Preferred Qualifications: B.Tech/B.E. in any discipline. Postgraduate qualifications like MBA, MSc IT, or MCA. Telecom or Networking Domain experience mandatory Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) ITIL Certification is mandatory

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Communications Order and Service Management (OSM) Good to have skills : Oracle Communications Service ActivationMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Metasolv M6 - Oracle Communications Order and Service Management (OSM).- Good To Have Skills: Experience with Oracle Communications Service Activation.- Strong understanding of application design and architecture principles.- Experience in managing application lifecycle and deployment processes.- Proficient in troubleshooting and resolving application-related issues. Additional Information:- The candidate should have minimum 7.5 years of experience in Oracle Communications Order and Service Management (OSM).- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Data Architect Telecom Domain To design comprehensive data architecture and technical solutions specifically for telecommunications industry challenges, leveraging TMforum frameworks and modern data platforms. To work closely with customers, and technology partners to deliver data solutions that address complex telecommunications business requirements including customer experience management, network optimization, revenue assurance, and digital transformation initiatives. Responsibilities: Design and articulate enterprise-scale telecom data architectures incorporating TMforum standards and frameworks, including SID (Shared Information/Data Model), TAM (Telecom Application Map), and eTOM (enhanced Telecom Operations Map) Develop comprehensive data models aligned with TMforum guidelines for telecommunications domains such as Customer, Product, Service, Resource, and Partner management Create data architectures that support telecom-specific use cases including customer journey analytics, network performance optimization, fraud detection, and revenue assurance Design solutions leveraging Microsoft Azure and Databricks for telecom data processing and analytics Conduct technical discovery sessions with telecom clients to understand their OSS/BSS architecture, network analytics needs, customer experience requirements, and digital transformation objectives Design and deliver proof of concepts (POCs) and technical demonstrations showcasing modern data platforms solving real-world telecommunications challenges Create comprehensive architectural diagrams and implementation roadmaps for telecom data ecosystems spanning cloud, on-premises, and hybrid environments Evaluate and recommend appropriate big data technologies, cloud platforms, and processing frameworks based on telecom-specific requirements and regulatory compliance needs. Design data governance frameworks compliant with telecom industry standards and regulatory requirements (GDPR, data localization, etc.) Stay current with the latest advancements in data technologies including cloud services, data processing frameworks, and AI/ML capabilities Contribute to the development of best practices, reference architectures, and reusable solution components for accelerating proposal development Qualifications: Bachelor's or Master's degree in Computer Science, Telecommunications Engineering, Data Science, or a related technical field 10+ years of experience in data architecture, data engineering, or solution architecture roles with at least 5 years in telecommunications industry Deep knowledge of TMforum frameworks including SID (Shared Information/Data Model), eTOM, TAM, and their practical implementation in telecom data architectures Demonstrated ability to estimate project efforts, resource requirements, and implementation timelines for complex telecom data initiatives Hands-on experience building data models and platforms aligned with TMforum standards and telecommunications business processes Strong understanding of telecom OSS/BSS systems, network management, customer experience management, and revenue management domains Hands-on experience with data platforms including Databricks, and Microsoft Azure in telecommunications contexts Experience with modern data processing frameworks such as Apache Kafka, Spark and Airflow for real-time telecom data streaming Proficiency in Azure cloud platform and its respective data services with an understanding of telecom-specific deployment requirements Knowledge of system monitoring and observability tools for telecommunications data infrastructure Experience implementing automated testing frameworks for telecom data platforms and pipelines Familiarity with telecom data integration patterns, ETL/ELT processes, and data governance practices specific to telecommunications Experience designing and implementing data lakes, data warehouses, and machine learning pipelines for telecom use cases Proficiency in programming languages commonly used in data processing (Python, Scala, SQL) with telecom domain applications Understanding of telecommunications regulatory requirements and data privacy compliance (GDPR, local data protection laws) Excellent communication and presentation skills with ability to explain complex technical concepts to telecom stakeholders Strong problem-solving skills and ability to think creatively to address telecommunications industry challenges Good to have TMforum certifications or telecommunications industry certifications Relevant data platform certifications such as Databricks, Azure Data Engineer are a plus Willingness to travel as required if you will all or most of the criteria contact bdm@intellisearchonline.net M 9341626895

Hiring Test Lead (6–9 Yrs) – Pune refer job requirement : https://drive.google.com/drive/folders/1h2ebsbCMBXDT5PiuepVGwdUlbvxGMvHM?usp=drive_link Apply: peddiraju.k@incedoinc.com incedo.carrer refer and share job id for other resume with job code

Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 6 to 8 years What would you do? Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current. The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks. What are we looking for? Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.) Experience: 6+ years of direct inventory management/supply chain experience preferred, with food service experience a plus. Possess superior oral and written communication along with strong analytical skills. Ability to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencing. Must be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgency?High attention to detail, strong interpersonal skills and customer orientation, and fact-based decision making. Ability to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, including. Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft Word Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts You would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Qualifications Any Graduation

Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 6 to 8 years What would you do? Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current.The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks. What are we looking for? ?Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.)?Experience:6+ years of direct inventory management/supply chain experience preferred, with food service experience a plus?Possess superior oral and written communication along with strong analytical skills?Ability to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencing?Must be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgency?High attention to detail, strong interpersonal skills and customer orientation, and fact-based decision making?Ability to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, including?Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft Word?You would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current.The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks. What are we looking for? ?Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.)?Experience:4+ years of direct inventory management/supply chain experience preferred, with food service experience a plus?Possess superior oral and written communication along with strong analytical skills?Ability to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencing?Must be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgency?High attention to detail, strong interpersonal skills and customer orientation, and fact-based decision making?Ability to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, including?Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft Word?You would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Required Skills Technology | Basic Networking Activities | Configuring and Managing TCP/IP Technology | Data Center Administration | Networking Technology | Telecom OSS / BSS | Network Monitoring Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Technology | Network Monitoring Tools | Eventlog Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Networking Certifications | CCNA | CCNA Routing and Switching Troubleshooting: Analyze problems with the service and resolve the issues, gather information from customers either by chat or e-mail to enable effective troubleshooting, Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment, Report issues to vendor/ISP/carrier and follow up on updates. Escalate issues as per Escalation Matrix, Install/Uninstall various software and upgrades equipment when necessary, Monitoring and maintaining/reducing the queue size. Resolving Technical issues at level 1(Incident and Service request) Hardware and Software Management: Monitoring CPU, memory and hard disk utilization, Monitoring the event viewer and generating reports. Providing New Desktop Installation and Software Installation Reports, make team members aware of any changes or scheduled activities so that effective follow up is possible., Updating the latest anti-virus on servers and monitoring the anti-virus patches on Servers and Desktops and generating Reports, Track the assets issued to users and maintain a database report of assets. Updating KB and CMDB whenever there is a need. Handling Backup Activities on daily, weekly and Monthly. Generating the Reports on all Backup activities. Process Compliance: Gather information from vendor and customer and update the tickets regularly as per the defined process, Prepare a detailed report on the plan of action for the existing tickets for the next shift andnbsp; engineer (Shift Handover Report), Following the various Escalation Matrix (Vendor , Internal and Customer defined), Ensure tickets are closed post user/customer communication, Maintains inventory of PC equipment with Asset Executive, Special focus on Power User calls, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process, Comply with defined processes and update tickets with SLA.

Experience and expertise in AIML, Python, Big Data, Data Analytics,; with at least 3+ years in solution architecture roles.

Job Description: We are seeking a dynamic and experienced individual for the role of Business Analyst/Solution Architect with a strong background in the telecom industry. This key position involves managing various aspects of product development, from requirement review and analysis to solution design and integration. The successful candidate will need to have Experience in enterprise billing especially on netcracker billing module. Technical knowledge for writing Low level designs and code review. Key Responsibilities: Conduct comprehensive Product Requirement Review and Analysis. Work on low level design as per need including pseudo code logic. Prioritize product functionalities based on strategic importance and market demand. Collaborate closely with product owner to gather user requirements. Conduct feasibility studies to evaluate the viability of proposed product journey. Develop and refine Product journey Models to ensure efficiency and scalability. Help in code review. Devise innovative solution for cost optimization. Lead solution design efforts, considering technical feasibility and user experience. Manage integrations with existing systems and third-party solutions. Leverage telecom industry experience to provide insights into market trends. Qualifications & Requirements : 7-10 yrs as BA/Solution Architect in the telecom domain. Strong analytical & problem solving skills with attention to detail. Excellent understanding of product lifecycle management & strategy alignment. Strong knowledge of Billing CRM, B2B/C Customer Facing products. Ability to collaborate effectively with cross functional teams, particularly different vendor environment and development teams. Experience in conducting feasibility study and conducting project viability. In depth knowledge of low level design writing and conducting code reviews. Strong communication skills to articulate complex technical concepts to non-techincal stakeholders. Company Introduction Bounteous x Accolite makes the future faster for the worlds most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership. Bounteous x Accolite brings together 5,000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win. For more information visit: www.accolite.com Accolite Digital India Pvt Ltd, is focused on serving Fortune 500 Customers in Healthcare, Banking and Financial Services, Telecommunications and Automotive Verticals. The company is focused on producing the best technical talent in these Verticals and solving most complex technical and business problems. Accolite is a cutting edge information technology services and product development company headquartered in Dallas, Texas, with four development centres in Bangalore, Delhi, Mumbai, Hyderabad and Coimbatore, India. 1. A young IT Services company headquartered in Texas with business Operations in the US, Canada, UK, Middle East, and India. (About 15 years old) 2. In India we have offices in Gurgaon, Hyderabad, Mumbai, Chennai, and Bangalore. In 2021 we have expansion plans to 3 other European and Latin American countries 3. Accolite has a team of 5000+ headcount across its locations. 4. We have recently entered into a Strategic Partnership with New Mountain Capital, a leading growth-oriented investment firm with over $30 billion in assets under management who also own companies like eMids. 5. We have 12+ Fortune 500 clients including some of the biggest Banks and Telecom companies in the world. 6. Accolite had been growing at a 30% + growth rate in at least 3 years and targets to become a half Billion Dollar company in the next 4 years. 7. Open door flexible performance-driven work culture Accolite Digital is a leading digital transformation services provider that delivers design-led, complex digital transformation initiatives to Fortune 500 clients. Our differentiated services span digital product engineering, cloud and DevOps, data and AI, customer experience, cyber security, and design services. Accolite Digital provides these services to the banking and financial services, insurance, technology, media and telecom, healthcare, and logistics industries. With more than 5000 professionals globally, Accolite has presence across the United States, Canada, Mexico, Europe, and India, with digital labs in Bangalore, Hyderabad, Gurugram, and Chennai. For more information visit: www.accolite.com About Bounteous Founded in 2003 in Chicago, Bounteous is a leading digital experience consultancy that co-innovates with the worlds most ambitious brands to create transformative digital experiences. With services in Strategy, Experience Design, Technology, Analytics and Insight, and Marketing, Bounteous elevates brand experiences and drives superior client outcomes. For more information, please visit www.bounteous.com . For more information about Co-Innovation, download the Co-Innovation Manifesto at co-innovation.com . For the most up-to-date news, follow Bounteous on Twitter, LinkedIn, Facebook, and Instagram.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Communications Order and Service Management (OSM) Good to have skills : Oracle Siebel DevelopmentMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure successful project delivery- Mentor and guide team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Communications Order and Service Management (OSM)- Good To Have Skills: Experience with Oracle Siebel Development- Strong understanding of Oracle Communications Order and Service Management (OSM)- Experience in application design, build, and configuration- Knowledge of software development lifecycle- Excellent communication and leadership skills Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Communications Order and Service Management (OSM)- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

Job Title Domain Architect CPQ/COM (Telecom) Division/Business Unit/Team EB IT Reporting to (job title) Associate Director Location Offshore Job Level or Remuneration Range Approved by HRBP (Name) POSITION SUMMARY We are seeking an experienced Domain Architect specializing in CPQ (Configure, Price, Quote), COM (Customer Order Management) and Commercial Analysis solutions within the telecommunications sector. The ideal candidate will have extensive experience designing scalable solutions tailored to telecom-specific challenges, including product catalog complexity, bundling, and real-time service provisioning. This role is pivotal in enhancing customer experiences, streamlining order management, and driving innovation in the telecom domain. This is a strategic role with delivery influence and architecture authority across CPQ/COM domains. You’ll be working closely with C-level stakeholders, product owners, and engineering leads to drive innovation and digital transformation in telecom BSS. KEY ACCOUNTABILITIES As a Domain Architect , you will play a crucial role in the high-level design and low level design lifecycle. Strategic Leadership Define and implement architectural roadmaps for CPQ/COM aligned with digital business strategies. Influence transformation initiatives across pricing, bundling, and order orchestration. Solution Design and Architecture Design scalable, high-performance CPQ/COM architectures addressing telecom-specific needs (e.g., bundling, provisioning, SLA-driven fulfillment). Ensure compliance with TMF ODA and Open APIs. Ensure solutions are scalable, maintainable, and meet business requirements. Technology Expertise Apply hands-on experience with platforms like Amdocs, Netcracker, Salesforce CPQ. Lead integration with OSS/BSS systems and cloud-native components. Collaboration Engage with business and technical stakeholders to drive cross-domain solutioning. Provide technical guidance to Technical Business Analysts and Technical Product Owners on work assigned to Engineering. Align architecture delivery with development, testing, and operations teams. Governance Participate and showcase in architecture reviews, define governance frameworks, and enforce best practices. Ensure alignment with industry standards (eTOM, TMF, MEF). Continuous Improvement Identify opportunities for automation and modernization. Track telecom advancements like 5G, IoT, and network slicing for architectural adoption. Mentorship and Leadership Mentor Mid-level & Senior Engineers, providing guidance and support. Foster a collaborative and innovative team environment. Problem Solving React to production incidents within SLAs. Provide multiple viable solutions with clearly articulated advantages and disadvantages. QUALIFICATIONS / EXPERIENCE / KNOWLEDGE REQUIRED Proficiency levels: Foundational/Proficient/Advanced/Expert Criteria Proficiency Must/Nice-to-have Education Bachelor's or Master’s in Computer Science, IT, or Telecom Must Industry Experience 7+ years in IT architecture, 3+ in telecom CPQ/COM Must Domain Expertise Telecom CPQ/COM Solution Design/Architecture, OSS/BSS Integration Must Tools & Platforms Amdocs, Netcracker, Salesforce CPQ, Ericsson, custom OSS/BSS Must Standards & Frameworks TOGAF, TM Forum, eTOM, Open APIs Must Tech Stack Familiarity APIs, Microservices, Cloud (AWS/Azure), Middleware Must Emerging Tech 5G, IoT, Network Slicing Nice Methodologies Agile/Scrum, DevOps, CI/CD Nice Proficiency Must/Nice to-have Behavioral Customer Focused Prioritizes customer needs and satisfaction. Gathers and analyses customer feedback. Develops solutions that meet or exceed customer expectations. Maintains strong relationships with customers. Must Tolerance for Ambiguity and Stress Understanding of the necessity of moving forward with less than perfect information and ability to adapt flexibly and comfortably to changing work demands Must Leadership: Leads by example and inspires others. Provides guidance and support to team members. Promotes a positive and inclusive team culture. Takes responsibility for team performance and outcomes. Must Business Acumen: Understands business goals and objectives. Aligns technical solutions with business needs. Communicates effectively with business stakeholders. Demonstrates awareness of market trends and competition. Must Effective communication and interpersonal skills to liaise effectively with other internal /external Optus departments Must Must be proactive in finding solutions to the day-to-day problems within the group Must Ability to exercise independent judgment and to work unsupervised Must Role & responsibilities Preferred candidate profile

What youll be doing... As a Solution Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects, develop application design and provide regular support/guidance to delivery teams. Demonstrate Omni-channel thinking and engagement creation experience. Provide solutions for multiple projects simultaneously, interfacing with business clients, subject matter experts, IT and internal project managers to ensure timely delivery of initiatives and status communication to all involved parties. Drive digital innovation by leveraging innovative new technologies and approaches to renovate, extend, and transform the existing technology base to optimize user experience Understand complex architectures and clearly communicate those architectures at both a technical and executive level. Find areas of agreement, brainstorm solutions, and gain consensus and alignment on solutions. Evangelize and teach best practices, system design principles and adoption of new technology or techniques Understand technology trends and the practical application of existing, new and emerging technologies to enable new and evolving business and operating models Complete ownership of one or more areas within solution architecture as well as lead a set of architects What we’re looking for... As part of the Enterprise Architecture group, we are looking for an experienced Solution architect for the consumer group who is creative with strong interest in technology and will focus on North star architecture and finding opportunities to architect the next generation, large-scale business systems. We are looking for someone who has the ability to apply multiple solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes. They should be able to quickly comprehend the functions and capabilities of existing, new and emerging technologies that enable and drive new business solutions and models. As a Solution Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects, develop application design and provide regular support/guidance to delivery teams. You’ll need to have: Bachelor’s or Master’s Degree or equivalent Ten or more years of relevant work experience Three Years of work experience in solution/technical/enterprise architecture. Three years of experience in designing Pega journeys, NBAs, Predictive intelligence & machine learning analytics One or more experience on TMForum Open APIs implementation and design, Product Catalog, Marketing products designs One or more experience in designing large scale chatbot solutions, integration with chat, Voice & CRM systems, agent assistant solutions. One or more Solution experience in Customer and Assisted Channels, IVR, Bots, Mobile Apps, Care Applications, Stores applications. One or more Understanding of Cloud platforms, Microservices One or more PEGA BPM & Decisioning Even Better if you have Good understanding of content management solutions to manage marketing content on digital platforms. Preferably AEM Sound knowledge about data security and encryption Platform/Deployment in AWS with Kubernetes Telecom Domain background is must. TOGAF, TMForum certification will be an added advantage.

Project Role: ServiceNow (OMT & FSM Modules) Software Test Engineer & Playwright, Selenium with Java & TestRail. Joining Timelines: Immediate Joiner Only. Work Experience: ServiceNow Testing experience of 5 to 10 years in ServiceNow CRM based BSS/OSS testing & experience of Java Selenium/Playwright Automation. Experience in Telecom Domain is MUST. ServiceNow OMT - Order Management for Telecom Module experience is MUST. ServiceNow FSM - Field Service Management experience is MUST. Also having hands-on experience in TestRail Test Management tool is MUST. Experience in Selenium with Java Automation is MUST. Experience in Playwright Automation is MUST. Work location: Hybrid. Graduate or Post-Graduate in Computer Science/ Information Technology/Engineering. Must Have Skills: Must have a minimum of 5 to 10 years of Testing experience in ServiceNow CRM - ServiceNow OMT - Order Management for Telecom & ServiceNow FSM - Field Service Management Experience in TestRail Test Management tool. Experience in Telecom Domain. Experience in Jira Tool - Defect Management. Hands-on-Experience Web UI, API & Mobile App Testing. Experience in ATF. Expertise in ServiceNow platform capabilities (OMT, FSM, GIS, TNI, TSM, TSOM & CMDB). Experience in Selenium with JAVA Automation, Playwright for telecom domain. Experience in ServiceNow Migration Testing & Data Testing. Candidate must have worked on multiple systems/APIs, understanding the technicality and mapping between multiple systems- Integration testing Exposure to working in the Agile Delivery Model. ServiceNow or ISTQB Testing Certification . Job Requirements : Working experience in testing functional Areas ServiceNOW (SNOW) CRM, Service Order Fulfilment (Order Management -OMT),FSM,GIS,TNI,TSM,TSOM & CMDB. ServiceNow Testing (Manual & Automation). Expert in ServiceNow OMT - Order Management for Telecom & ServiceNow FSM - Field Service Management testing. Identifying opportunities for test automation and overseeing the creation and maintenance of automated test scripts using ServiceNOW & Selenium with JAVA/Playwright . Proficient with Web UI, API & Mobile App Testing. Hands-On experience in designing and executing complex test scenarios, test cases, and scripts to validate software functionality, performance, and reliability. The ability to work on multiple projects and set priorities. Establishing and maintaining testing processes, frameworks, and methodologies as per testing standards, guidelines, and best practices across projects. Excellent knowledge on the Software Development Life Cycle (SDLC), Agile and Software Testing Life Cycle (STLC) and Defect Life Cycle. Soft Skills: Hands on analytical, problem solving and debugging skills. Ability to work under pressure. Curiosity and eagerness to work in a collaborative and open team culture. Excellent communication skills and ability to present results in a concise manner to technical & non-technical stakeholders.

The Telecom Billing, Telecom Data and Analytics role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Telecom Billing, Telecom Data and Analytics domain.

Job Description Within the telecom domain consulting division, Infosys is seeking a senior level Service Assurance solution Designer/Architect able to interact effectively with Customers (CxO), Directors and product owners to understand solutions and challenges in complete OSS area and effectively discuss about possible solutions. Define the high level solution architecture and impacts on various capabilities covering complete OSS. Required 4+ years of telecom domain experience Good experience end to end solution design Essential 4+ years of experience in working with Telecom clients in the role of solution design Experienced in the areas of OSS architecture, design and implementation for Telecom customers which can enable effective capturing of requirements within Service Assurance Understanding on telecom OSS with experience in standard design tools Design Patterns, UML, BPMN, SOA etc. Experience in designing on Service Fulfilment, Assurance, Inventory, Activation, Middleware, Interfaces (one or many) at telecom projects and rollout Candidate should demonstrate knowledge of Telecom Industry Standards/ regulations/ best practices in Telecom area like Frameworx (eTOM, TNA, SID), ITIL, IEEE, etc Expertise in any of the area in OSS is required with overall understanding of the entire stack. Knowledge of Synch Vs Asynch APIs, SOAP, Rest architecture Should possess lead qualities and must have experience in leading team of consultants / designers to achieve stated project / program goals Should have experience in defining the process, business requirements and system requirements in one or more areas of Telecom process (Fulfilment/Assurance), preferably Assurance Should be able to prepare, analyses and review proposals from internal teams, be able to provide appropriate solutions to problems, and make day-to-day decisions to run the client projects Should be able to engage with multiple stakeholders like Business, SI partners and System owners to understand, capture, finalize and sign off requirements Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements Should be able to groom reporting consultants/ designers in basic consulting / Solution design skills Candidate should possess Good Communication & Client- interfacing skills. He should have cross-cultural working experience and should be able to work with multinational clients independently

Required 4 to 10 years of experience in telecom BSS/OSS experience across Wireline and Wireless domain At least 2 implementations of hands-on +experience with any of the COTS product implementation. Essential 4+ years of experience in working with Telecom clients in the role of solution design/consulting /Business Analyst Strong knowledge and Implementation experience in COTS Product mainly in Order orchestration, decomposition and designing of BPMN based workflows. Must have expertise in the Order manager, Workflow design and Catalog based orchestration using COTS Product for Fulfilment domain. Must have experience in Fulfillment orchestration using COTS Product. Ability to design, implement, integrate solutions for catalog driver uber orchestration in Sigma OM Should have knowledge of service fulfilment and service order management processes. Hands on experience of Sigma order management product design would be an added advantage. Fair understanding of SID standards in terms of PSR Entities (Product/CFSS/RFSS), UML data modelling experience will be a plus. Experience in integration with context of Order fulfilment (CRM, Inventory, SCM, WFM, etc.) with understanding around integration protocols like SOAP, REST, XML, JMS, JSON, etc. Understanding of Mobile Networks (3G, 4G, 5G) would be an added advantage. Should possess lead qualities and must have experience in leading team of consultants / designers to achieve stated project / program goals. Experienced in the areas of BSS/OSS architecture, design and implementation for Telecom customers which can enable effective capturing of requirements. Candidate should demonstrate knowledge of Telecom Industry Standards/ regulations/ best practices in Telecom area like Frameworks (eTOM, TAM, SID) Should have experience in defining the process, business requirements and system requirements in Fulfillment area of Telecom process. Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills.