Telecaller

Job Description: TELECALLER
Location: Nagpur
Experience: 1-2 years

Salary Range: As Per Industry Standards

Education: Any Graduation

Job Summary:
We are looking for a motivated and enthusiastic Telecaller with 1-2 years of experience to join our team.

Key Responsibilities:

• Make outbound calls to potential and existing customers.
• Handle customer inquiries, provide information, and address concerns in a timely manner.
• Maintain accurate and detailed records of calls, interactions, and transactions.
• Ensure effective communication with the back-office team to manage customer data and follow-ups.
• Assist in managing customer queries via phone, email, or chat.
• Work closely with the sales and customer support team to meet performance targets.
• Provide administrative support as required, such as data entry and updating customer records.

Requirements:

• 2 years of experience as a Telecaller in Hospitality/Travel Agency/Hotel Industry.
• Excellent verbal communication skills; fluency in English is preferred.
• Good understanding of back-office operations and ability to perform administrative tasks.
• Smart, proactive, and a quick learner.
• Ability to handle customer queries and resolve issues efficiently.
• Basic computer knowledge and familiarity with MS Office.

Job Type: Full-time

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Work Location: In person