Telecaller

SRG PRODUCTION is a leading wedding photography company based in Noida, specializing in wedding, pre-wedding, candid photography, cinematic videography, albums, and reels. We are dedicated to creating timeless memories for our clients and are looking for a skilled and motivated Telecaller to join our team.

Job Description:

We are seeking a persuasive and customer-focused Telecaller to manage inbound and outbound calls for lead generation, client follow-ups, and service promotion. The ideal candidate will have excellent communication skills and the ability to convert inquiries into bookings for wedding photography services.

Key Responsibilities:

• Make outbound calls to potential customers from leads provided via platforms like Justdial, Instagram, and ads.
• Answer incoming calls, resolve queries, and provide information about our photography packages and services.
• Follow up with clients who have shown interest and nurture them until booking confirmation.
• Maintain a daily call log and update CRM/Google Sheets with lead status.
• Understand customer requirements, provide quotations, and schedule in-person or virtual consultations.
• Meet monthly targets for lead conversion and bookings.
• Collaborate with the marketing team to improve lead quality and response strategies.
• Represent SRG PRODUCTION professionally and build long-term client relationships.

Required Skills & Qualifications:

• Minimum 6 months to 2 years of experience as a telecaller, telesales executive, or in a similar role (experience in wedding services is a plus).
• Excellent verbal communication in Hindi and English.
• Strong persuasive and negotiation skills.
• Basic knowledge of photography packages or willingness to learn.
• Familiarity with CRM tools or Google Sheets for lead tracking.
• Ability to handle rejection and remain positive while working towards targets.
• Graduation or 12th pass with good communication skills.

Salary & Perks:

• Salary: ₹10,000 – ₹18,000/month (based on experience and performance).
• Incentives: Attractive commission on successful conversions.
• Work Location: Noida (On-site).
• Work Schedule: 6 days/week, 10 AM – 7 PM.

Why Join Us?

• Work with one of the best wedding photography teams in Noida.
• Opportunity to grow in the booming wedding industry.
• Professional training on photography services and sales.
• Incentives and bonuses for high performers.

Job Types: Full-time, Permanent

Pay: ₹8,086.00 - ₹20,000.00 per month

Supplemental Pay:

• Commission pay

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person