Telecaller

Job Description:

We are looking for an enthusiastic Telecaller to contribute to generating sales and providing excellent customer service. The ideal candidate will be comfortable presenting products or services over the phone and dealing with complaints and doubts. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Experience: 0-1 Year

Key Responsibilities:

• Conduct outbound calls to prospective customers to promote company products or services and generate sales leads.
• Engage with potential and existing customers to understand their needs and provide appropriate solutions or information.
• Persuade customers to purchase products or services by demonstrating the benefits and resolving any queries.
• Convert leads into confirmed sales by effectively following up and closing deals.
• Maintain regular follow-up with existing and potential customers through calls and emails.
• Accurately update customer information and call details in the CRM system.
• Provide feedback to the sales manager on market trends, customer preferences, and competitor activities.
• Work closely with the sales team to achieve sales targets and expand the customer base.
• Stay up-to-date with product knowledge, sales techniques, and industry trends to improve sales performance.

Skills and Qualifications:

• High school diploma or equivalent. A Bachelor's degree in Business Administration or a related field is preferred.
• Proven experience as a Telecaller or in a similar sales/customer service role.
• Fluent in English, Hindi, Gujarati both verbal and written.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers over the phone.
• Proficiency in MS Office Suite.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Positive attitude and willingness to learn and adapt.

Directly share your resume on [email protected]

Job Types: Full-time, Permanent, Fresher

Benefits:

• Leave encashment

Schedule:

• Day shift
• Morning shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• tele sales: 1 year (Preferred)

Language:

• Gujarati (Preferred)

Work Location: In person