Telecaller

Job Title: Telecaller
Company: NeatNature Solar Solutions
Location: In front of GT Natura, Daldal Seoni Road, Mowa,
Raipur, Chhattisgarh – 492001
Job Type: Full-Time
Experience: Minimum 1 Year (Tele calling or Customer Handling)
Education: Graduate (Any Stream)

About Us:

At NeatNature Solar Solutions, we're on a mission to power a sustainable future with smart, affordable solar energy solutions. As a growing solar brand, we're looking for passionate and driven individuals to join our team and help us make clean energy accessible to all.

Job Summary:

We are seeking a motivated and enthusiastic Telecaller to engage with potential and existing customers over the phone. The ideal candidate will have strong communication skills, a customer-centric attitude, and a keen interest in clean energy solutions.

Key Responsibilities:

• Make outbound calls to potential leads from marketing campaigns, referrals, or inquiries
• Promote and explain our solar products and services clearly and confidently
• Upsell and cross-sell to new and existing customers when appropriate
• Maintain accurate records of calls, interactions, and lead details in CRM or Excel
• Follow up with leads to schedule site visits or technical meetings
• Coordinate with the sales and technical teams to ensure smooth customer onboarding
• Share customer feedback, queries, and requirements with the relevant departments
• Consistently meet or exceed daily/weekly call and conversion targets

Qualifications:

• Graduate in any discipline
• Minimum 1 year of experience in telecalling or customer service
• Proficient in spoken Hindi and English (regional languages are a plus)
• Good knowledge of MS Excel and CRM tools (preferred)
• Excellent verbal communication and persuasion skills
• Ability to handle rejections and maintain a positive attitude

Why Join Us?

• Opportunity to work in the growing renewable energy sector
• Competitive salary and performance incentives
• Supportive work environment and growth opportunities
• Make a real impact by promoting sustainable solutions

To Apply:
Send your resume to [email protected] or apply directly through Indeed.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Schedule:

• Day shift
• Fixed shift
• Morning shift

Supplemental Pay:

• Performance bonus

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person