telecaller

Job Title: Telecaller

A Telecaller is responsible for making outbound calls to potential clients or customers with the goal of promoting products or services, generating leads, and enhancing customer engagement. This role involves clear communication, persuasive skills, and the ability to handle customer queries effectively. Telecallers play a crucial role in driving sales and nurturing client relationships through consistent follow-ups and communication.

Job Responsibilities

• Make outbound calls to potential customers to promote products and services.
• Engage with prospects to identify their needs and recommend suitable solutions.
• Maintain and update customer databases with accurate information after each call.
• Achieve monthly and quarterly targets for calls made, leads generated, and sales closed.
• Follow up with leads and maintain regular communication to nurture relationships.
• Handle customer inquiries and provide adequate information for resolution.
• Document call outcomes and report insights to the sales team for strategy adjustments.
• Collaborate with team members to optimize the telecalling process and improve performance.
• Maintain a professional tone and adhere to company policies during all calls.
• Participate in training and development sessions to enhance skills and knowledge.

Additional Details

Job Requirements

Interview Details

Company Details