tele sales

2005

1. Outbound Calls:

   Initiate outbound calls to prospective customers using a provided list or leads generated through marketing efforts.

2. Product Knowledge:

   Develop a deep understanding of the products or services offered by the company to effectively communicate their features and benefits to potential customers.

3. Customer Engagement:

   Engage with customers in a professional and friendly manner, building rapport and trust to create a positive customer experience.

4. Sales Pitches:

   Deliver compelling sales pitches tailored to the needs and interests of each prospective customer.

5. Objection Handling:

   Address customer concerns and objections with confidence and provide appropriate solutions to overcome objections.

6. Sales Closing:

   Work towards closing sales deals and achieving monthly or quarterly sales targets.

7. Record Keeping:

   Accurately maintain and update customer information, call details, and sales progress in the CRM system.

8. Follow-up:

   Conduct timely follow-up calls with potential customers who have shown interest but have not yet committed to a purchase.

9. Feedback:

   Provide feedback to the sales team and management regarding market trends, customer preferences, and potential areas for improvement.

10. Adherence to Scripts and Guidelines:

    Follow provided scripts and guidelines while also adapting to customer responses and needs.

Qualifications:

1. Proven Experience:

   Previous experience in telesales or a related sales role is preferred.

2. Communication Skills:

   Excellent verbal communication skills with the ability to articulate product features and benefits clearly.

3. Persistence:

   A resilient and persistent attitude to handle rejection and continue making calls.

4. Goal-oriented:

   Ability to work towards and achieve sales targets within specified timelines.

5. Team Player:

   Collaborate effectively with team members, sharing insights and strategies to enhance overall team performance.

6. Time Management:

   Efficiently manage time and prioritize tasks to maximize productivity.

7. Adaptability:

   Ability to adapt to changes in sales strategies, product offerings, or customer requirements.

8. Technical Skills:

   Basic proficiency in using CRM systems and other sales-related software.

• Location:

  GURUGRAM