Posted:4 days ago|
Platform:
Work from Office
Full Time
We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily collection targets and maintain accurate records of customer interactions. Provide excellent customer service and ensure satisfaction. Collaborate with internal teams to resolve customer complaints and concerns. Maintain confidentiality and adhere to data privacy policies. Job Requirements Minimum 1 year of experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Basic knowledge of banking products and services is required. Any graduate degree from a recognized university. Proficiency in English and Hindi languages is essential. About Company Equitas Small Finance Bank is a leading financial institution committed to providing inclusive banking services to its customers. We believe in building long-term relationships with our clients and providing them with the best possible solutions.
Equitas Small Finance Bank
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