Tele caller (IT Services)

Job Title: Tele caller (IT Services)
Location: Kolkata (On-site)
Company: Primacy Infotech Pvt. Ltd.
Industry: IT Services | ERP Solutions | Web & Mobile App Development
Experience Required: 6 months to 2 years (Preferred in IT/Software Industry)
Joining: Immediate

About the Company:

Primacy Infotech Pvt. Ltd. is a leading IT service provider specializing in ERP (Odoo) implementation, website development, mobile app solutions, and digital transformation services. With a client-first approach, we are committed to delivering cutting-edge solutions to businesses across industries.

Role Overview:

We are looking for a proactive and result-driven Telecaller with prior experience in IT or software services. The ideal candidate should possess strong communication and persuasion skills, and be capable of handling outbound calls, generating leads, and following up on prospects.

Key Responsibilities:

• Make outbound calls to potential clients to introduce IT products and services.
• Follow up with leads and inquiries to drive business development.
• Explain product features and benefits to prospects in a clear and engaging manner.
• Maintain accurate records of calls and customer information in the CRM.
• Schedule meetings or demos for the sales team with qualified leads.
• Handle client queries professionally and ensure high customer satisfaction.
• Collaborate with the sales and marketing team for campaign execution.

Candidate Requirements:

• Minimum 6 months of experience in telecalling, preferably in an IT or tech-based company.
• Excellent verbal communication skills in English, Hindi, and Bengali.
• Strong persuasion and negotiation skills.
• Basic understanding of IT products or ERP solutions (preferred).
• Confident, energetic, and target-driven attitude.
• Ability to multitask and work under minimal supervision.
• Proficiency in MS Office and CRM tools is a plus.

What We Offer:

• Dynamic and supportive work environment
• Opportunity to grow within the sales and pre-sales domain
• Attractive incentive structure based on performance
• Exposure to IT and enterprise software industry

Job Type: Full-time

Pay: ₹8,000.00 - ₹15,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Language:

• Hindi (Required)
• English (Required)

Work Location: In person