Posted:1 week ago|
Platform:
On-site
Full Time
A Telecaller handles outbound and inbound calls, interacts with customers, and generates leads. Key qualities for this role include strong communication skills, patience, and the ability to manage objections effectively. Responsibilities
Telecaller responsibilities involve making outbound calls, handling inbound inquiries, explaining products or services, following up on leads, and maintaining accurate call logs. They also resolve customer complaints, work to meet call targets, conduct market research, collaborate with teams, and ensure compliance with policies and scripts. Additional duties include staying updated on product knowledge and handling rejections professionally. Requirements and skills
Successful Telecallers typically have prior experience in a similar role. Essential skills include excellent communication and interpersonal abilities, resilience to rejection, and strong persuasion and negotiation skills. Proficiency in telecalling software and CRM tools is beneficial. Fluency in English or regional languages is often preferred, along with basic computer and data entry skills. A high school diploma is usually required, and a degree in sales or marketing can be advantageous. The ability to multitask and manage time effectively is also important.
Job Type: Full-time
Pay: ₹15,000.00 - ₹22,000.00 per month
Work Location: In person
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