Tele Caller Executive

A telecaller job involves representing a company by contacting existing or potential customers via phone to generate leads, close sales, or provide customer service, requiring strong communication and persuasive skills. Here's a more detailed breakdown of what a telecaller does:Key Responsibilities:

• Outbound Calls: Making calls to potential customers to promote products or services, explain features, benefits, and pricing, and persuade them to make purchases or schedule appointments.
• Inbound Calls: Handling incoming calls, addressing customer inquiries, concerns, and complaints.
• Lead Generation: Identifying potential customers and gathering information from them.
• Sales: Closing sales deals and meeting sales targets.
• Customer Service: Providing information, resolving issues, and ensuring customer satisfaction.
• Record Keeping: Maintaining accurate records of customer interactions in a database.
• Follow-up: Following up with leads and existing customers to ensure satisfaction and identify opportunities for upselling.
• Documentation: Creating and maintaining paperwork or documentation based on telecalling conversations.
• Building Relationships: Establishing and maintaining business relationships with prospective customers.
• Answering Customer Queries: Providing information about products or services and addressing customer queries.
• Routing Opportunities: Routing opportunities to the concerning department.
• Identifying Customer Needs: Understanding customer needs and offering appropriate solutions.
• Staying Updated: Keeping up-to-date with market trends and product knowledge.
• Meeting Targets: Meeting daily, weekly, or monthly targets.

Job Types: Full-time, Part-time, Permanent

Pay: ₹19,080.34 - ₹40,874.40 per month

Benefits:

• Health insurance
• Provident Fund
• Work from home

Ability to commute/relocate:

• West Mambalam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)

Work Location: In person