Job
Description
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. We're counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself and a better working world for all. In the dynamic and competitive landscape of the insurance industry, our client faces the challenge of optimizing their operations to enhance customer satisfaction, streamline processes, and maintain regulatory compliance. There exists a significant opportunity to leverage advanced business analysis to identify inefficiencies, modernize legacy systems, and implement strategic solutions that align with the client's business objectives. By engaging a skilled business analyst with specialized expertise in insurance and proficiency with industry-leading platforms like Guidewire, the client can expect to achieve a comprehensive understanding of their current state processes and technology utilization. This will enable the identification of key areas for improvement, such as policy administration, claims management, and customer engagement. The business analyst will act as a catalyst for change, facilitating the adoption of best practices and innovative technologies that drive operational excellence. Through meticulous requirement gathering, process re-engineering, and the application of data-driven insights, the analyst will support the client in achieving a more agile and responsive business model. Your key responsibilities include understanding and analyzing business expectations, conducting workshops, preparing business process flows, collaborating with the technical team, creating training materials, supporting testing activities, responding to RFPs/RFIs, preparing detailed process flows and demo scenarios, creating marketing collateral, facilitating meetings between IT and business stakeholders, designing and documenting processes and workflows, translating business requirements into software specifications, and supporting system testing. To qualify for the role, you must have a Bachelor's degree, preferably an Engineering degree, with 6 to 10 years of experience in business analysis or a related discipline. Experience with Guidewire ClaimCenter 9.0+ is mandatory, and familiarity with Guidewire PolicyCenter and Billing Center systems is beneficial. Skills and attributes for success include proficiency in Guidewire platform features, flexibility to work in shifts, strong analytical and leadership skills, experience with Agile SCRUM methodology, and excellent communication skills. Additionally, familiarity with ITIL and certifications like CBAP or Scrum Master are preferred. Technologies and Tools used in this role include Azure DevOps/JIRA, Guidewire, MS Office, and MS Visio. Familiarity with the insurance industry, Guidewire products, SDLC methodologies, programming languages, data analysis, and reporting tools is essential for success in this role. EY Global Delivery Services (GDS) offers a dynamic and truly global delivery network, providing fulfilling career opportunities across various business disciplines. You will collaborate with EY teams on exciting projects, work with well-known brands, and have access to continuous learning and transformative leadership opportunities. EY is dedicated to building a better working world by creating long-term value for clients, people, and society, enabled by diverse teams across the globe.,
