15 - 20 years
45 - 60 Lacs
Posted:1 day ago|
Platform:
On-site
Full Time
We are seeking an experienced Technology Business Management professional to lead governance, process optimization, and transformation initiatives within a global financial organization. This role requires expertise in Business Management services, Financial & Vendor Management, and Process Transition , with a strong ability to drive efficiency, stakeholder engagement, and operational excellence in a Shared Services environment. Roles & Responsibilities: Define governance and engagement models to prioritize, monitor, and enhance services and processes. Develop and maintain a Business Management Service Catalogue with appropriate SLAs/OLAs. Establish and maintain strong stakeholder relationships through active communication. Drive process mapping initiatives to ensure globally consistent operations. Document Standard Operating Procedures (SOPs) for undocumented processes. Plan and oversee the transition of processes from global/regional teams to Shared Services. Monitor and manage the run phase of transitioned processes for seamless operations. Skills & Experience: Strong understanding of Business Management services supporting Technology & Operations in financial organizations. Exposure to Financial Management, Workforce Management, and Vendor Management processes. Experience managing global projects such as Group Structure changes and transformation initiatives. Hands-on experience with ITIL Service Transition methodology . Knowledge of process mapping tools (IBM Blueworks, Lean Six Sigma, etc.).
Talent HR Networks Private Limited
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